The document provides a summary of Dana Brown's professional experience and objective. She has over 15 years of experience working in escrow and title roles for various companies in Spring, Texas. Her most recent role was as an Escrow Officer at Great American Title Company from 2014 to 2016, where she was responsible for opening new orders, clearing title, signing clients, and dispersing files. She is seeking a new position that allows her to utilize her communication skills and customer service experience.

1. References Available Upon Request
Dana M. Brown
832.525.9135 danamariethompson@outlook.com
O bjective
Highly motivated, compassionate individual seeking a position within a company that affords the opportunity to meet
and transform lives by utilizing my strong communication skills, excellent customer service, as well my ability to
multitask under extreme pressure.
Professiona l Experience
GREAT AMERICAN TITLE COMPANY,Spring Texas March 2014 – April 2016
EscrowOfficer
 Responsible for opening new orders, clearing title, signing clients, as well as dispersing files corresponding with all
parties involved in the Real Estate transaction.
 Manage closing caseload and coordinated closings with lenders, builders, agents, buyers, sellers, and all other parties
of interest.
 Maintain up to date knowledge of changes to laws and regulations.
 Train and oversee assistant on daily operations.
 Teach Title classes to new and upcoming agents.
 Attend RealEstate functions and market new clients for company/clientele growth.
 Prepared “CD”,Closing Disclosure for lender to satisfy the new 3 day “Trid” rule, CFPB trained.
 Uploaded funding documents via “Soda” sent to appropriate funder to obtain funding authorization.
 Disbursed file by cutting checks and sending out wires before the wire cut off time.
 Sent the executed original documents for E-Recording and overnighted the lender or bank package.
 Uploaded and tasked for policy.
 Cleared outstanding checks and rejected 1099’s.
HOMELAND TITLE COMPANY,Spring, Texas June 2013 – March 2014
EscrowOfficer
 Performed closing, disbursed the transaction, initiated wires, issued policies, and forwarded closed package to lender.
 Worked closely with real estate agents,lenders, and attorneys to facilitate a smooth closing.
 Networked with mortgage representatives to bring in referrals for company growth.
 Performed closing, balance and dispersed file and prepared final closing package for lender.
STARTEX TITLE COMPANY, Spring, Texas 2002 – 2013
Escrow Processor
 Excellent customer service and empathetic to client’s needs and concerns.
 Coordinated transactions between all parties from start to finish assuring a successfulclosing.
 Managed correspondence of all settlement statements and title work to realtors, buyers, sellers, and lenders prior to
closing.
PROSPERITY BANK TEXAS, Spring, Texas 1999 – 2002
Teller / Wire and Collections
 Balanced currency, coin, and checks in cash drawers; cashed and deposited checks.
 Counted currency, coins, and checks received by hand or using currency counting machine in preparation for
deposit or shipment to branch banks.
 Processed wire and collection transactions.
THE DOLL HOSPITAL, Spring, Texas 1996 – 1999
Assistant Manager
 Managed an antique doll restoration store.
 Responsible for opening and closing the store as well as overall customer satisfaction.
KLEIN BANK, Houston, Texas 1993 – 1996
Assistant Branch Manager
 Responsible for interviewing, scheduling, as well as all disciplinary issues while overseeing the branch employees.

2. References Available Upon Request
Education and Certificat io ns
Escrow License 2013
Notary License 2013
NATIONAL EDUCATION CENTER, Houston, Texas 1992
Certified Medical Assistant
Certificate of Completion
Disaster Planning 101
Minerals and Title Insurance
Real Estate Taxes effect on Texas RealEstate Transactions
Reverse Mortgage
Educating Realtors
CFPB Closing Disclosure
ProceduralRule 20: Tax Exceptions & Insuring Loans
Boundary Deletion
Endorsements – Old and New