This document is a resume for Jessica Robertson providing her contact information, objective, work experience, education, and a note about references. It summarizes her experience including over 10 years working in retail and customer service roles at Walmart and Hallmark, 5 years as a Sales Manager Assistant at a home improvement company, and 12 years as a Settlement Processor and Secretary at a law office handling real estate transactions. She has a Bachelor's Degree in Business Administration from Morgan State University and received leadership and academic awards.