Desire2Learn
        Intelligent Agents

    (Sadly, they’re also secret agents)
Barry Dahl, Sr. Community Manager
www.Desire2Learn.com
Desire2Learn Learning Suite
                     State of the Art
                     Platform
                     • Agile
                     • Scalable
                     • Intuitive
                     • Reliable
                     • Secure
                     • Accessible
What’s an Intelligent Agent?

Definition:
  Intelligent Agents can assist
  instructors, administrators, and students
  by providing a quick and automated
  notification when defined activity occurs
  in a course or when there is a lack of
  login or course entry.
How Do They Work?
•For each agent you need to determine:
• what criteria it is looking for
• how often it looks for those criteria
• What the email should say and who
  should receive it when the criteria are
  met
Client Use Cases in T & L
–Automatic reminders to students:
  • Not logging in to D2L
  • Not entering a specific course
–Message after poor performance:
  • Get their attention and encourage
    them to seek extra help
–Message after good performance
Advantages of Using Agents
1. Increases communication between
   instructor and student
2. Personalized message, doesn’t look like
   a canned response.
3. Send links to other
   resources, tutorials, tutoring
   center, etc.
Possible Disadvantages
1. Need to manage the agents effectively
   to ensure effective communications.
2. If students receive too many of these
   messages they’ll know they are
   automatically sent (not personal).
3. Something could break.
Go to Edit Course
Determine Criteria
You can do both
About Emailing Students
• If you choose to have the agent send an
  email directly to a student, you should:
a) Include your email address as a CC
b) Add text to the email telling them to
     “Reply All,”
c) If they just reply to the agent, you will
     not receive it.
This email was only
sent to the instructor
Check out the
D2L Community

D2L Intelligent Agents - June 2012

  • 1.
    Desire2Learn Intelligent Agents (Sadly, they’re also secret agents) Barry Dahl, Sr. Community Manager www.Desire2Learn.com
  • 2.
    Desire2Learn Learning Suite State of the Art Platform • Agile • Scalable • Intuitive • Reliable • Secure • Accessible
  • 3.
    What’s an IntelligentAgent? Definition: Intelligent Agents can assist instructors, administrators, and students by providing a quick and automated notification when defined activity occurs in a course or when there is a lack of login or course entry.
  • 4.
    How Do TheyWork? •For each agent you need to determine: • what criteria it is looking for • how often it looks for those criteria • What the email should say and who should receive it when the criteria are met
  • 5.
    Client Use Casesin T & L –Automatic reminders to students: • Not logging in to D2L • Not entering a specific course –Message after poor performance: • Get their attention and encourage them to seek extra help –Message after good performance
  • 6.
    Advantages of UsingAgents 1. Increases communication between instructor and student 2. Personalized message, doesn’t look like a canned response. 3. Send links to other resources, tutorials, tutoring center, etc.
  • 7.
    Possible Disadvantages 1. Needto manage the agents effectively to ensure effective communications. 2. If students receive too many of these messages they’ll know they are automatically sent (not personal). 3. Something could break.
  • 8.
    Go to EditCourse
  • 11.
  • 12.
  • 15.
    About Emailing Students •If you choose to have the agent send an email directly to a student, you should: a) Include your email address as a CC b) Add text to the email telling them to “Reply All,” c) If they just reply to the agent, you will not receive it.
  • 19.
    This email wasonly sent to the instructor
  • 25.

Editor's Notes

  • #3 <Ken>Best/Newest technologyNimbleOpenBest architectureAbility to scale (aka not slow due to having multi-tenant, multi-instance vs single instance)… perhaps “we are the LMS for clients that don’t like to be told what to do”Flexibility with endless options for adapting and molding the learning environment to the varied learners, instructors and subjects, achieving the best possible learning outcome for all partiesScalability to grow and support the learning environment with zero degradation to performance, or reliability, no matter how large the learning environment. Usability that is natural and intuitive delivers a positive and engaging learning environment for students increasing the adoption rate of the learning system and overall participation from students, instructors and administratorsReliability in a dependable, bullet proof system proven by some of the largest LMS implementations in the world. The system just has to work – always.Security that is reliable and sophisticated - controlled with flexible, granular permissions and authorization capabilitiesMobility taking the learning environment whenever and wherever it is needed on a wide range to tablets and devices - bringing flexible learning options to students and staff. Accessibility for learners of all capabilities, enabling equal access and participation in the educational experience.