The document outlines a timeline of events on March 18, 2019, involving a victim who experienced credit card fraud related to their Netflix account. The victim received a suspicious email regarding membership renewal and noticed changes to their account, prompting attempts to reset the password and block their credit card. Ultimately, the victim contacted Netflix customer support to resolve the issue and sought a refund.

1. NETFLIX FRAUD

2. SMS ON LINKED MOBILE
18 MARCH 2019 AT 06:34 AM

3. 18 MARCH 2019 AT 06:36 AM
CHECKED CREDIT CARD ACCOUNT

4. 18 MARCH 2019 AT 06:45 AM
CHECKED NETFLIX ACCOUNT
Columbian
Currency
Victim
Credit
Card
Fraudster
Email
Membership
Renewal

5. 18 MARCH 2019 AT 06:37 AM
TRIED TO RESTORE ACCOUNT
Victim Email

6. PASSWORD RESET
18 MARCH 2019 AT 06:40 AM

7. MAIL FROM NETFLIX
18 MARCH 2019 AT 06:41 AM
EMAIL CHANGED TO ALTERNATE EMAIL

8. 18 MARCH 2019 AT 06:58 AM
REQUEST FOR BLOCKING CARD

9. 18 MARCH 2019 AT 06:58 AM
CREDIT CARD BLOCKED

10. CONTACT NETFLIX CUSTOMER SUPPORT

11. MAIL REVERTED BACK

12. REFUND

13. BYE.. BYE