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101 octobre 2016
AREAS OF EXPERTISE
TRAINING AND CERTIFICATION
• Cisco Certified Network Associate Routing Switching V3
• VMware Certified Professional Datacenter Virtualization 6
• Certified Server Virtualization with Windows Server Hyper-V and System Center
• Certified VMware Certified Professional datacenter Virtualization 5
• Certified Microsoft Certified Solutions Expert (MCSE): Messaging
• Certified 70-342 Advanced Solutions of Microsoft Exchange Server 2013
• Certified 70-341 : Core Solutions of Microsoft Exchange Server 2013
• Microsoft Certified Solutions Associate (MCSA) : Windows Server 2012
• Microsoft Certified Professional (MCP)
• Master of Science: Computer Network Administration and Management.
• Diploma Network and systems technician
• Baccalaureate in Experimental Sciences
• Languages : French : fluent , Arabic: fluent, English : professional use
Work History
• 10 years of experience in design, management and administration of IT infrastructure.
• Management of daily operation of datacenters
• System configuration
• Network Administration
• Consulting skills
• Capacity planning
• End to end troubleshooting
• Network maintenance and problem solving.
• Troubleshooting software, and network issues.
• Building, configuring and maintaining Windows, Linux, VMware servers.
• Experience with backup software such as Backup Exec and Net Backup.
• Monitoring usage to determine access security.
• Previous experience of working in a help desk role.
• Cloud Trainer
• Ability to adapt to changes in technology.
 11/2009 – today : Senior network and security administrator, CIRES TELECOM
 02/2008 – 11/2009 : IT infrastructure consultant, SYNTONE BRITISH TELECOM PRO SERVICES
 07/2007 – 01/2008 : Technician help desk, TOTAL CALL
 05/2007 – 07/2007 : Technician Software and Hardware, CERDIS SYSNEK MEDIA
201 octobre 2016
Major Achievements
2016 : ONETECH S.A , Collaborative plateforme– Technical consultant- www.onetech-group.com
 Design of Network Architecture AD, HyperV, Networking services...
 installation and configuration of all infrastructures roles and services
 providing documentation and technical support
2016 : Maroc Lear , Exchange 2013 Trainer , https://www.maroclear.com/fr/
 Preparation of the training room and runs the prerequisite
 Training : Advanced Solutions Microsoft Exchange Server 2013
2016 : TMPA , Exchange and Active Directory Migration– Technical consultant - www.tmpa.ma/fr
 Sizing and preparation of prerequisites (hardware, Software, risk...)
 Installation and configuration of cohabitation between the old Exchange 2010 platform and the
new exchange platform 2013.
2016 : TMPA, Storage and virtualization migration - Chef de projet- www.tmpa.ma/fr
 Sizing of the platform 6 hosts 2VNX + SRM in two datacenter
 Platform: OS: Windows, Linux, AIX 6.7, VMWARE VSPHERE, SQL DB: Oracle RAC and
standalone, SQL, MAILBOX: Exchange 2010 and 2013, DATA
 P2V without Impact over 150 Physical machine
 Implementation of the PRA and PCA (SRM + TSM + VNX,) > Migration of data to the new
storage array EMC VNX5200
2015 : IP-based Video Surveillance Security Solution, Technical consultant –
APM : www.apmterminals.com , SODEP: www.sodep.co.ma , ONCF: www.oncf.ma , ONDA: www.onda.ma ,
ADII : www.douane.gov.ma , …and many others
 Proof-of-concept, of the solution Genetec (IP-Based video and control access solution)
 Realization of the engineering for the establishment of virtual platforms VMware or HyperV
(Hardware, Software, plugins etc ...).
 Implementation of the chosen solution (client VMs, Windows OS, Software Solution Genetec)
 Implementation of the automated supervision (vCenter, Nagios, OTRS ...)
 Writing daily operating documentation.
2014 : Private Cloud, CIRES TELECOM – Project manger – www.cirestelecom.ma
 Design and sizing of the plateforme for private cloud : 3 datacenters : 5 host on each datacenter
with VMware + 2 VNX + SRM + TSM
 Configuration and commissioning of all components of the plateforme.
 Automation of daily operations, control of critical operations (emergency maintenance, PRA,
PCA)
2014 : Optical Character Recognition, - technical consultant - Administration of Customs and Indirect
Taxes (ADII) : http://www.douane.gov.ma/
 Engineering (Design and sizing of plateforme : 4hosts + 2 storage rack + 2site)
 Drafting and validation of the technical specifications of the solution
301 octobre 2016
 > implementation, installation and configuration of the technical infrastructure based on VMware
and Windows Server 2012
2013 : HTTSA, Firewalling , Consultant technique , www.httsa.ma
 Engineering of the integration of FortiGate firewall with existing network
 High availability and VPN Configuration
2013 : Data center resiliency for Tangier Med Group – Technical consultant – www.tmsa.ma
 Hardware relocation of old equipment to the backup website.
 Migration of data (P2V and V2V) form old hardware to the primary datacenter.
 Implementing data replication between datacenters ( storage to storage replication + SRM)
 Test and execution of Disaster Recovery Plan
 Setting up automated monitoring
2009-2013 : Senoir network and security Administrator, CIRESTELECOM , www.cirestelecom.ma
 Responsible for daily operations, setting configurations, troubleshooting, Windows-
infrastructure and networking infrastructure
 Responsible for the ongoing administration of the Exchange servers in the enterprise, Windows
domain controllers and other enterprise critical services (AD, print services, TCP / IP, DHCP
WSUS, NPS, and group policies.)
 Troubleshoot and run diagnostics, preventive, curative maintenance on critical equipment such
as bay storage, servers, and network equipment’s as specified and on schedule.
 Participation in the certification of CIRES Telecom Datacenters to ISO 9001 and ISO 27001
Quality and Security standards
 Manage, negotiate new contracts with subcontractors and suppliers of the company.
 performance monitoring, and risk assessment ...
02/2008-11/2009 –Infrastrucutre consultant : Syntone British telecom professional Services
Products : Vmware, Vcenter, Site Recovery Manger, Windows Server, Exchange Server , ActiveDirectory , Clustring
HA and NLB, Sharepoint, SQL Server ,SMS, BDD, MDT, SCCM…
INWI: www.inwi.ma , ONEE: www.one.org.ma , Redal : www.redal.ma, BMCE: www.bmcebank.ma , CINIA:
www.sahamassurance.ma , ONEP: www.onep.ma …and many others
 Supporting the process of pre-sales to understand customer needs and technical project
objectives.
 Realization of demonstrations and technology proof of concept (POC), with customers potential
customers about the features and functionality of the products that will be deployed.
 Performing all phases of the project: engineering, deployment and finalization of project.
 Provide documentation and knowledge transfer to customers during all phases of the project.
 Work with suppliers and consultants to identify and solve problems.
 Several successful deployments of Active Directory and Exchange Server 2007
 Several successful deployments of HA, Backups and recovery solutions tools.
 Countless successful deployments of Windows Server roles / Exchange / SQL /
SharePoint…etc
 Countless successful deployments of VMware / VCenter/ SRM
07/2007 – 01/2008 : Total call - Technician help desk - www.total-call.ma
 Taking calls and emails.
401 octobre 2016
 Solving customers telephony problems: activation of services, Romming activation...etc.
 Resolution customers’ issues related to the Internet: configuration of the free box router,
assisting subscribers to for activate the services, resolution of email problems, Outlook, Mac…
 Training new call center operators to use the system and helping them to achieve their
performance goals.
06/2007-11/2007: Sysnek Cerdis Media – Hardware and Software Technician www.finashore.com
 Installation and configuration of windows and Linux workstations.
 Performing hardware maintenance: printers, switches and routers
 Installing Windows servers: sharing servers, print servers, DHCP, DNS, SQL …
 Troubleshooting telephony solution (Vocalcom)
 Providing Technical assistance for call center operators to use the Vocalcom telephony system

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CV_H.H_En

  • 1. 101 octobre 2016 AREAS OF EXPERTISE TRAINING AND CERTIFICATION • Cisco Certified Network Associate Routing Switching V3 • VMware Certified Professional Datacenter Virtualization 6 • Certified Server Virtualization with Windows Server Hyper-V and System Center • Certified VMware Certified Professional datacenter Virtualization 5 • Certified Microsoft Certified Solutions Expert (MCSE): Messaging • Certified 70-342 Advanced Solutions of Microsoft Exchange Server 2013 • Certified 70-341 : Core Solutions of Microsoft Exchange Server 2013 • Microsoft Certified Solutions Associate (MCSA) : Windows Server 2012 • Microsoft Certified Professional (MCP) • Master of Science: Computer Network Administration and Management. • Diploma Network and systems technician • Baccalaureate in Experimental Sciences • Languages : French : fluent , Arabic: fluent, English : professional use Work History • 10 years of experience in design, management and administration of IT infrastructure. • Management of daily operation of datacenters • System configuration • Network Administration • Consulting skills • Capacity planning • End to end troubleshooting • Network maintenance and problem solving. • Troubleshooting software, and network issues. • Building, configuring and maintaining Windows, Linux, VMware servers. • Experience with backup software such as Backup Exec and Net Backup. • Monitoring usage to determine access security. • Previous experience of working in a help desk role. • Cloud Trainer • Ability to adapt to changes in technology.  11/2009 – today : Senior network and security administrator, CIRES TELECOM  02/2008 – 11/2009 : IT infrastructure consultant, SYNTONE BRITISH TELECOM PRO SERVICES  07/2007 – 01/2008 : Technician help desk, TOTAL CALL  05/2007 – 07/2007 : Technician Software and Hardware, CERDIS SYSNEK MEDIA
  • 2. 201 octobre 2016 Major Achievements 2016 : ONETECH S.A , Collaborative plateforme– Technical consultant- www.onetech-group.com  Design of Network Architecture AD, HyperV, Networking services...  installation and configuration of all infrastructures roles and services  providing documentation and technical support 2016 : Maroc Lear , Exchange 2013 Trainer , https://www.maroclear.com/fr/  Preparation of the training room and runs the prerequisite  Training : Advanced Solutions Microsoft Exchange Server 2013 2016 : TMPA , Exchange and Active Directory Migration– Technical consultant - www.tmpa.ma/fr  Sizing and preparation of prerequisites (hardware, Software, risk...)  Installation and configuration of cohabitation between the old Exchange 2010 platform and the new exchange platform 2013. 2016 : TMPA, Storage and virtualization migration - Chef de projet- www.tmpa.ma/fr  Sizing of the platform 6 hosts 2VNX + SRM in two datacenter  Platform: OS: Windows, Linux, AIX 6.7, VMWARE VSPHERE, SQL DB: Oracle RAC and standalone, SQL, MAILBOX: Exchange 2010 and 2013, DATA  P2V without Impact over 150 Physical machine  Implementation of the PRA and PCA (SRM + TSM + VNX,) > Migration of data to the new storage array EMC VNX5200 2015 : IP-based Video Surveillance Security Solution, Technical consultant – APM : www.apmterminals.com , SODEP: www.sodep.co.ma , ONCF: www.oncf.ma , ONDA: www.onda.ma , ADII : www.douane.gov.ma , …and many others  Proof-of-concept, of the solution Genetec (IP-Based video and control access solution)  Realization of the engineering for the establishment of virtual platforms VMware or HyperV (Hardware, Software, plugins etc ...).  Implementation of the chosen solution (client VMs, Windows OS, Software Solution Genetec)  Implementation of the automated supervision (vCenter, Nagios, OTRS ...)  Writing daily operating documentation. 2014 : Private Cloud, CIRES TELECOM – Project manger – www.cirestelecom.ma  Design and sizing of the plateforme for private cloud : 3 datacenters : 5 host on each datacenter with VMware + 2 VNX + SRM + TSM  Configuration and commissioning of all components of the plateforme.  Automation of daily operations, control of critical operations (emergency maintenance, PRA, PCA) 2014 : Optical Character Recognition, - technical consultant - Administration of Customs and Indirect Taxes (ADII) : http://www.douane.gov.ma/  Engineering (Design and sizing of plateforme : 4hosts + 2 storage rack + 2site)  Drafting and validation of the technical specifications of the solution
  • 3. 301 octobre 2016  > implementation, installation and configuration of the technical infrastructure based on VMware and Windows Server 2012 2013 : HTTSA, Firewalling , Consultant technique , www.httsa.ma  Engineering of the integration of FortiGate firewall with existing network  High availability and VPN Configuration 2013 : Data center resiliency for Tangier Med Group – Technical consultant – www.tmsa.ma  Hardware relocation of old equipment to the backup website.  Migration of data (P2V and V2V) form old hardware to the primary datacenter.  Implementing data replication between datacenters ( storage to storage replication + SRM)  Test and execution of Disaster Recovery Plan  Setting up automated monitoring 2009-2013 : Senoir network and security Administrator, CIRESTELECOM , www.cirestelecom.ma  Responsible for daily operations, setting configurations, troubleshooting, Windows- infrastructure and networking infrastructure  Responsible for the ongoing administration of the Exchange servers in the enterprise, Windows domain controllers and other enterprise critical services (AD, print services, TCP / IP, DHCP WSUS, NPS, and group policies.)  Troubleshoot and run diagnostics, preventive, curative maintenance on critical equipment such as bay storage, servers, and network equipment’s as specified and on schedule.  Participation in the certification of CIRES Telecom Datacenters to ISO 9001 and ISO 27001 Quality and Security standards  Manage, negotiate new contracts with subcontractors and suppliers of the company.  performance monitoring, and risk assessment ... 02/2008-11/2009 –Infrastrucutre consultant : Syntone British telecom professional Services Products : Vmware, Vcenter, Site Recovery Manger, Windows Server, Exchange Server , ActiveDirectory , Clustring HA and NLB, Sharepoint, SQL Server ,SMS, BDD, MDT, SCCM… INWI: www.inwi.ma , ONEE: www.one.org.ma , Redal : www.redal.ma, BMCE: www.bmcebank.ma , CINIA: www.sahamassurance.ma , ONEP: www.onep.ma …and many others  Supporting the process of pre-sales to understand customer needs and technical project objectives.  Realization of demonstrations and technology proof of concept (POC), with customers potential customers about the features and functionality of the products that will be deployed.  Performing all phases of the project: engineering, deployment and finalization of project.  Provide documentation and knowledge transfer to customers during all phases of the project.  Work with suppliers and consultants to identify and solve problems.  Several successful deployments of Active Directory and Exchange Server 2007  Several successful deployments of HA, Backups and recovery solutions tools.  Countless successful deployments of Windows Server roles / Exchange / SQL / SharePoint…etc  Countless successful deployments of VMware / VCenter/ SRM 07/2007 – 01/2008 : Total call - Technician help desk - www.total-call.ma  Taking calls and emails.
  • 4. 401 octobre 2016  Solving customers telephony problems: activation of services, Romming activation...etc.  Resolution customers’ issues related to the Internet: configuration of the free box router, assisting subscribers to for activate the services, resolution of email problems, Outlook, Mac…  Training new call center operators to use the system and helping them to achieve their performance goals. 06/2007-11/2007: Sysnek Cerdis Media – Hardware and Software Technician www.finashore.com  Installation and configuration of windows and Linux workstations.  Performing hardware maintenance: printers, switches and routers  Installing Windows servers: sharing servers, print servers, DHCP, DNS, SQL …  Troubleshooting telephony solution (Vocalcom)  Providing Technical assistance for call center operators to use the Vocalcom telephony system