Sherif Ahmed Mohamed Khattab is a Supervisor Help Desk Specialist at the Egyptian Banking Institute in Egypt. He has worked in this role since 2002. He manages and installs servers including domain controllers, Exchange servers, print servers, and more. He provides technical support and troubleshooting for end users. He has knowledge of network servers, hardware troubleshooting, and EBI's applications. He has a computer science degree from Tiba Academy and certifications including Microsoft Certified Professional, Enterprise Administrator on Windows Server 2008, and Windows Server 2012.