Robi Das is a consultant with over 6 years of experience in finance and accounts, specifically in accounts payable and order to cash processes at Capgemini India. He possesses strong analytical skills, proficiency in Oracle financial applications, and has successfully implemented various financial tools to improve process efficiency. His role includes managing service delivery, process improvements, and ensuring client satisfaction while leading a team in a high-pressure environment.

1. ROBI DAS
Consultant, Finance & Accounts (AP & O2C)
Bachelor of Commerce (Calcutta University)
M obile No: +91 9830750587
E-M ail: robi.das@hotmail.com
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Profile summary
 A Bachelor in Commerce- Having more than 6 years of experience in managing anyF & A Process with proven
skills in Team Leading and setting up new processes of Accounts payable (P2P) & Order to Cash (O2C) client
satisfaction and relationship building, Process Management, Handling escalations, Data & metrics reporting.
 Working as Consultant – Accounts payable (P2P) & Order to Cash (O2C) in Capgemini India Private Limited
since 2013
 Held Position as Junior Officer- Banking & Operations for 1.5 Years from Apr-2012 To Aug-2013 in ICICI Bank
Ltd.
 Possesses Strong Analytical, Logical,and Problem Solving & root cause analysis skills,Multi-Tasking abilities,
with proven experience in utilizing people and process knowledge to assist Business Leadership Team in
making critical decision.
 Hands on experience in Oracle Financial Apps, Microsoft offices, Business Objects and other Financial
Reporting tools and technologies.
 Highly motivated team player with excellent Interpersonal & Presentation Skills along with Proven
Communication and Organizational Leadership Qualities.
Professional Achievement
 Validation of Purchase orders (PO) those are created between Capgemini and HSBC
 To ensure all T&M, FP POs are billed to client
 Successful Implementation of Concur, Vendor Portal and Cash Pooler Payment Tool in AP divisions of
Capgemini
 Implemented tradesheet in O2C divisions for HSBC Hong Kong and UK
 Successful Implementation and migration of GFS Oracle R 12 modules
 Implementation of process change with respect to employee payments from Invoice after pay to Invoice
before pay thereby benefiting the company with revenue loss and faster project billing of invoices
 Successful Implementation of Forex Tool in respect of Forex Payments thereby scrapping the need of manual
Excel trackers and helped the company and its employees in terms of record management into a tool which
has a number of inbuilt functionalities and other added benefits apart from having Audit Trail of transactions
Key Skills
 5+ years of Transaction processing experience with query handling skills
 Passion to drive any process and always ready for challenging assignments requiring wide spectrum of
knowledge and decision making skills
 Experience with AP, T&E or any transaction processing and query management systems
 Escalation handling and strong convincing skills to change any process escalations i nto appreciation and
thereby gaining client’s trust and confidence.
 People management skills and ability to lead and motivate team during crisis situation
 Research, diagnose and problem solving skills to resolve technical or process issues
 Process improvement & Implementing QMS thereby delivering Value to Client
 Effective multi-tasking and prioritizing skills in order to meet deadlines
 Proficient with Microsoft Office skills including Excel and Word
 Good Knowledge of Oracle ERP Application
 Active Participation in Finalization of Company Accounts, Statutory Audit, Internal Audit & Branch Audit
 Well Versed with Dash Board & Metrics Reporting as and when required

2. Robi Das
Mobile No. +91 9830750587; Email:- robi.das@hotmail.com
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 Positive attitude with willingness to learn and excel along with attention to detail
Academic & Professional Qualification
Education Board/University Year Percentage (%)
Bachelor of Commerce University of Calcutta 2011 52%
Higher Secondary W.B.H.S.E 2008 71%
Senior Secondary W.B.S.E 2006 62%
Professional Experience
1. Company: Capgemini India in Financial Services division
About: With180, 639 People inOver 40 countries, Capgemini is world foremost provider
of Consulting, technology and outsourcing services. The Group reported 2015 global
revenues of EUR 11.9 billion.
Designation: Consultant
Role: FAO-F&A (Accounts Payable) & O2C (Order to Cash)
Duration: October-2013 to Till Date
SKILLS REQUIRED:
 Zeal to manage client/customers expectation
 Service delivery and managing SLA and KPI
 Escalation management
 Process Management
 complying with all the Quality ManagementSystem (QMS),Business ContinuityManagementSystem
(BCMS) and Information Security ManagementSystem (ISMS) requirements and guidelines ofthe
organization
Job Roles & Responsibilities:
Service Delivery:
 Manage T & E (Travel & Expense) & O2C (Order to Cash) Process within Finance & Accounts domain,
UK, North America, Netherlands,Sweden, Denmark, Finland, Norway, France, Malaysia, Singapore, UAE
& ROW (Rest of World)
 Ensure that claims processing teams strictlyadhere to expense policy defined at global / regional level and
record / report the deviations to the senior management
 Strong emphasis on Expense Invoice processing, weekly Payment run, Dispute Management & Query
Resolution, T&E, Vendor Reconciliation & Payment , Scanning & Workflow management tool.
 Maintain a robustprocess to ensure ForexAdvances given to employees are dulyadjusted and recovered
from them in a timely manner and have control on the balances
 Ensure timelydisbursementofForeign currency to employees who are based out of India on LTWP (Long
term work permit) for more than a month
 Plan and perform work allocation to the team and ensure that the team consistently meets/exce eds
the work allocation targets, SLA’s
 Ensure Team Huddle be conducted on regular basis & the minutes of the same be circulated to the Team
& the Manager
 Authorization/Approval of NEFT/RTGS Payments in various reporting currencies.

3. Robi Das
Mobile No. +91 9830750587; Email:- robi.das@hotmail.com
3
 Ensuring that the expense reports are processed in a timely manner in order to meet published weekly
payment deadlines - Resolving any issues that arise regarding compliance to the policy, accounting of
invoices & other project related issues.
 Ensure Complete and correct accounting of the Supplier’s invoices to ensure that effect of same be
reflected in the monthly financial statements.
 Monthly reconciliation for all General Ledger Control Accounts, with no items open beyond agreed SLA.
 Take lead in difficult situations, handle escalations and resolve problems and issues if any.
 Adhere to procedures and controls as defined by the client for the delivery of the services
Client Satisfaction:
 Act as first level of escalation for all process related issues & handle the same in an efficient and
professional manner
 Schedule & Participate in process related meetings/ Calls. Have a direct interaction with Business Head
for any process related queries.
 Track day to day Client’s appreciation/escalations. Analyze and execute action plans for the same .
 Coordination with internal and external auditors, as required to perform audits on the Process related
transactions.
 Perform UAT on Process Change & share the feedback on the same with the Business Head.
Employee Engagement & Development:
 Ensure cross training within the team and have 100% backups for all the critical activities in the process
 Staff administration in the form of leave planning, shift scheduling, attendance, maintaining overall
compliance with staff policies.
 Access the resource requirementand recruitrightresources across all process in within the same domain.
 Establish and maintain Training plans for new recruits.Work towards a healthy team development through
continuous knowledge sharing for the attainment of Common Team Goal.
 Conduct One O One with the resources on monthly basis and give target performance and Provide
constructive feedback to the employees.
 Establish and appraise on staff personal critical success factors, address performance appraisals, give
feedback, mentoring & coaching etc.
 Ensure that all the critical activities performed by the team are adequately covered under the Business
Continuity plan (BCP).
 Motivate, Reward and recognize the high performers regularly. Recommend promotions, transfers etc.
Process Improvements/Change Management:
 Pro-actively consider process improvements and efficiencies, implementing once agreed.
 Eliminate waste, provide suggestions for automating processes to facilitate critical data management
 Identify areas of service delivery improvement; give recommendations to responsible parties to ensure
qualitative improvement in the service delivery with a customer delight mindset.
 Active involvement in any process change & ensure that the change be implemented into production
without any show stopper.
 Conducting User Acceptance Test (UAT) on process related deliverables and sharing the test results with
the Business.
Maintenance of Documentations:
 Design & Preparations of SOP’s & FAQ’s on Process Related Deliverables.
 Ensure that the SOP"s are reviewed periodicallyand changes are suggested to super users for inclusion
in the SOP.
 Ensure process related SOPs/Trackers are kept updated for all activities done.
 Prepare and Maintain various Reports/Trackers to provide better visibility to the Management
 Ensure Visual Management Boards are updated regularly.

4. Robi Das
Mobile No. +91 9830750587; Email:- robi.das@hotmail.com
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Process Reporting:
 Preparation of MIS, presentations relating to Process Activities.
 Timely reporting to Senior Delivery Manager on day-to-day Process issues/ team performance etc .
 Ensure that all the reports generated out of the process both internal and external are error free.
 Daily, Weekly, Monthly, Quarterly and other Ad-hoc reports to Business Head and other stake holders to
make informed decision for growth and operation.
Personal Credentials
Date of Birth: 9th
of August’1988
Language Proficiency: English, Hindi & Bengali
Passport: Yes
Relocation Preference: Yes
Notice Period: Negotiable
Declaration:
I hereby declare that the above furnished information is correct to the best of my knowledge & understanding & i owe
the responsibility for establishing the correctness of the above mentioned facts.
(Robi Das)