Gokul G seeks a middle to managerial level position in operations or process management. He has 13 years of experience in team management, operations management, project management, and quality assurance. Currently he is a team leader responsible for ensuring data integrity and reconciliations for finance systems across 53 countries. He manages a team and is skilled in process improvement, automation, and relationship management.

1. Gokul G
Mobile: +91 – 9840042112 E- Mail: goks82@gmail.com
Job Objective
Seeking middle to managerial level assignments in Operations Management / Process Management with a
leading organization of high repute.
Profile Summary
 Nearly 13 years of experience majorly include:
~ Team Management ~Operations Management ~Project Management
~ Incident Management ~Escalations Management ~Client Satisfaction
~Quality Assurance ~Transition ~Training &Career Development
 Abilities in coordinating with internal/external customers(including CFOs and CIOs) for running
successful business operations and experience of implementing procedures and service standards for
business excellence
 Proficient in building and maintaining healthy business relations with customer, enhancing customer
satisfaction matrices by achieving delivery & service quality norms
 Skilled in managing & leading team for running successful process operations & experience of
developing procedures, service standards for business excellence include workforce and capacity
planning.
Skill-set
The exposure to the variety of jobs that I have handled in Scope International / Keane
International/ Flextronics Technology has resulted in my gaining proficiency in:
 Peoplesoft Financials & SAP
 Workforce and Capacity Planning including periodic review of FTE requirements.
 Ensuring comprehensive documentation along with all approvals including (regulatory and compliance)
are in place before a new process is migrated to the team.
 Ensuring Service Level Agreements with Stakeholders is up to date, any changes are immediately
reflected as addendums and approvals are in place from country CFO.
 Manage a strong professional relationships with team members, Leads, managers and Key Stakeholders
including CFOs/CIOs representing various countries.
 Maintain excellent relationships across verticals like Country Finance, Business Finance, Reporting
Teams, Core IT and Application Support teams to ensure smooth Business Delivery.
 Generating MI reports for Senior Management on periodic and adhoc basis.
 Process improvement and Automation initiatives to reduce cost, manual intervention and errors without
compromising on Integrity, Risk and control.
 Assigning Risk Grade to existing processes for BCP/DR and periodic review of the same.
 Managing Projects end to end including UAT, Transition, Control and Change Management.
 Comprehensive problem solving capabilities.

2. Professional Experience
Team Leader-Finance Systems Management Dec 2010 – till Date
Scope International Chennai
I am part of ‘PSGL(General Ledger) Integrity and Control’, with two sub stream ‘TP Reconciliation’ and
‘Production Data Warehouse Reconciliation’. My team is responsible to ensure that PSGL data integrity is
intact and monitor Suspense/Reconciliation/Control reports for Standard Chartered Bank in 53 countries on
a daily basis. I also oversee PDW (Production Data Warehouse Vs PSGL) Recon for 25 countries on a monthly
basis.
My responsibilities also include End to End review of any new processes scheduled to be migrated to finance
systems and provide feedback to senior management, provide sign off for new migrations once all
requirements are met, to ensure quality parameters for the team are kept high, KRI/KCSAs are well
maintained, handle escalations, monitor performances and KCSA parameters, prepare and review MI reports
for Senior Management, periodically review SLAs with country, review processes which are part of BCP,
managing escalations in BAU and during BCP/DR drills, conduct monthly dashboard calls with country CFOs
and address any issues raised by them.
I am also working with the process reengineering team towards reducing the FTE cost and manual work by
suggesting/driving automations of operations processes.
Team Management
 Handling team’s queries related to Finance and other support functions as a second level before
escalating to respective department.
 Performance management of team in a fair and timely manner.
 Assist with training and identify training needs within the group.
 Ensure discipline within the team and timely conflict resolution.
 Motivating and encouraging team members
 Co-ordinate with other functions during ramp-up and for team related issues
 Prepare half yearly and yearly appraisals and conduct one on one and complete appraisal activities
Further, I have also worked in GLEL (General Ledger Enrichment Layer).
I joined Scope International as Sr. Business Analyst and worked in GLEL team for about 2 years. Given my
performance I was promoted as Team Leader.
Specialization
 Part of General Ledger (GL) team.
 Interface Transaction from Various TP and Process the data & upload to GL.
 Update the Mapping Details (Account, Product, Department, Currency) to flow the Transaction to GL.
 Verifying and Reconciling between the Data received from TP & Updated in GL.
 Preparing Reports for Management purpose.
 Accounts and Chart fields creation, Preparing MIS report, Deal wise information and Preparing
report as per client requirements, Preparing Daily & Monthly control check list for Country finance.

3.  Solving customers queries.
 Updating Fund Transfer Pricing rules for Products (PSFTP), Updating FTP rates.
 Resolving Reconciliation issue & problem tickets.
I am also leading DZM (Drive Zero Mission). DZM was implemented in our unit to reduce error and to prevent
repetitive errors in the process. Every week DZM member will meet and discuss about the error occur in their
process. Also each month will conduct Town hall to create awareness about the error free process.
Keane International India Pvt Ltd April 2008 – November 2010
Finance Executive
Specialization
 Accounts Payable & Receivable
Handled AP & Employees onsite travel expense account. Leading four members team. Engaging Month
end activities, Month end provision, Bank Reconciliation, Vendor and Employee accounts review,
Payment & reconciliation. Aging report, Receipts posting, review & reconciliation.
Accounting Package - SAP
 GL and MIS Reports
P&L Analysis report of Current month v/s Previous month, Inter Co reconciliation between various
subsidiaries, GL Analysis report of Current month v/s Previous month.
 Audit report
Preparation of Audit schedule, Employee perdiem tax report, Preparation of provision v/s GL report,
Quarterly report.
Flextronics Technologies (I) pvt ltd. (Global shared service centre)
Dec 2005 – April 2008 AP Analyst
Specialization
Handled Suppliers & Employees Payments using Bank software, Supplier & Employees Queries. Processing
invoices using Baan (ERP) & Optika, Handled Post blocking Queue, Supplier & Buyers E mail, Performing
suppliers Reconciliation, Clearing unmatched Positive & Negative receipts, Month end activities, Preparing
Forecast for entire Americas region, Updating bank information using ABA routing & Swift code for suppliers
& Employees.
Successfully transmitted whole payment for AP Americas region from Mexico to India.

4. Damro Exports Pvt Ltd Oct 2004 – Nov 2005
Textan Chemicals Pvt Ltd July 2003 – Sept 2004
Accounts Assistant
Specialization
Invoicing, Debtors Accounting, Working in Tally 7.2, Bank Reconciliation, Tds, Sales tax, All Voucher entries,
Cash Transaction, Normal Accounting and Bank related work.
Achievements:
 Received Ace Award (2006) for Error free process in Payments and Taken additional responsibility and
successfully implemented AP Forecast for whole Americas region.
 Received "The Extra Miler" award for implementing Auto mail trigger and comparison macro, which resulted in
save of 1 FTE.
 Received "Business Champ - Innovation" award (2015) for successfully implemented ASCOM Automation
process for communication to Customers and which resulted in save of 1 FTE.
 Received "Certification of Appreciation" for successfully implemented Production Data Warehouse (PDW)
Reconciliation Enhancement project.
 Received "The Extra Miler" award for significant contribution to the success of FSSC Staff day (2011) and
"Business Champ - Customer Delight" award for FSSC Staff day (2015) .
Workshop Attended
o 7 Habits - Leadership Essence Training
o Skills to Handle the Team & Work Pressure
o How to be a impactful presenter
Education
Bachelor of Commerce from A.M Jain College, Chennai.
Personal Details
Date of Birth : 12th August, 1982
Languages Known : Tamil & English
Interests : Cricket & Football, Music
Marital Status : Married
I hereby declare that the details furnished above are true to my knowledge and guarantee my full sincerity and
commitment to your workplace if recruited.
Place : Chennai
Date : (G.Gokul)