Aditya Amit has over 10 years of experience in aviation customer service and hospitality. He currently works as a senior customer service agent at Air India Sats Airport Services, where he is responsible for controlling departures and arrivals, staff management, and handling passenger needs. Previously he has worked for Celebi Ground Handling and Bird World Wide Flight Services in customer service roles. He has a bachelor's degree in aviation and hospitality management and has extensive training in aviation regulations, security procedures, and document checks for various countries.

1. ADITYA AMIT
C116,DHAWALGIRI APPARTMENT,
SEC-11,NOIDA-201301
Contact No.-0091-9555771001(24x7)
E-Mail: kadityaamit@yahoo.com
PROFESSIONAL QUALIFICATION:-
Aviation & Hospitality Management from AHA Air Hostess Academy Pvt. Ltd. (Grade-A)
WORK EXPERIENCE :
Company : Air India Sats Airport Services Pvt. Ltd.
Position : CUSTOMER SERVICE SENIOR AGENT
Duration : May 2015 to Till Date.
Deputed at : Delhi International airport- T3
Service provided to Airline companies:
 All Nippon Airways
Company : Celebi Ground Handling Delhi Pvt.Ltd.
Position : PSE
Duration : Feb 2013 to May 2015.
Deputed at : Delhi International airport- T3
Service provided to Airline companies:
 Saudi Arabia Airline
Company : Bird World Wide Flight Services
Position : Sr. CSA
Duration : Mar 2010 to Aug 2012
Deputed at : Delhi International airport- T3
Service provided to Airline companies:
 Thai International Airline
 China Airline
 Biman Bangladesh Airline
 Pamir Airways
Major Responsibilities:-
 Controlling Departure & Arrival. Making staff roster(More than 31 staff). Allocate all
staff on location.
 Planning and organizing. Providing needful assistance to all passengers.
 Document checking (passport & Visa).
 Passenger check-in, Reservations, Arrival handling(Passengers preparing,PIR’S,DPR’S
and AOC, Refused passenger by immigration, satisfactory deliver of baggage and
dealing with passenger regarding the same).
 Customs Handling, Crew clearance.
 Daily review of Executive result.
 Maintaining turn around time.
 Identification of problem.
 Handling passenger queries.
 Pree & post flight.

2.  Lost and found department.
ANOTHER WORK EXPERIENCE:-
 Worked with Sky gourmet catering [Delhi International airport- T3].
 Worked with Vodafone (Auditor Executive)
 Worked with Amalgamated Bean Coffee Trading Company Pvt. Ltd.[ TM (Café In-
charge)
ATTENDED TRAINING PROGRAM:-
 Attended Dangerous Goods Regulation (DGR) Training Program.
 Attended Aviation Security Awareness Training Program.
 Attended UK Docs check Training.
 Attended Australia Docs Check Training.
 Attended US Docs check Training.
STRENGTH:-
 Ability to meet deadlines and Work under pressure in a fast-paced environment.
 Possess interpersonal and organization skills.
 Committed to quality performance with an ability to learn new procedures.
COMPUTER SKILLS:-
 Basic MS word, excel, internet & e-mail application.
 Worked with Site Software.
 Worked with Babel Software.
 Worked with Altya Software.
ACADEMIC QUALIFICATIONS:-
 Passed Bachelor of Art from Dr.B.R.A.B. University, Muzaffarpur.
 Passed Intermediate from B.I.E.C., Muzaffarpur.
 Passed Higher Secondary from B.S.E.B., Muzaffarpur.
CURRICULAR ACTIVITIES:-
 Red Cross training and Industrial training
 Basic knowledge of Galileo and Fidelio
 Group presentation, Debates, Swimming
ACHIEVEMENTS:-
 Represented District Cricket Camp for Junior State.
 Participated in District Cricket Association.
 Participated in District Athletic Association.
 Certificate of First Aid Training.
PERSONAL DETAILS:-
Date of Birth : 15th October 1985
Languages Known : English, Hindi & Basic German
Marital Status : Married.

3. Passport : Available (G0354570).