1. CURRICULUM VITAE – IWAN GUNAWAN, SE
Name : Iwan Gunawan, SE
Job Title : Corporate Hotel Business Development Director
Email : iwan_gunawan2013@yahoo.co.id
Phone : +6281381970044
Contact Address : Graha BK
Jl. Gunung Soputan No. 1A, Denpasar - Bali
Indonesia
A. PERSONAL INFORMATION
Born in Tegal, 30 December 1969, Male, Single
B. CAREER OBJECTIVE
A position offering entrepreneurial opportunities and challenge in distribution,
purchasing and marketing
C. SPECIAL SKILLS
Tenacious and self-motivated with highly successful career path
Breaking new ground and seeking business opportunity
Good negotiation skills, counseling techniques and strong interpersonal relationship
Responsible for independently setting up, staffing and managing
Strong administrative and organizational skills
D. ACADEMIC QUALIFICATION
Bachelor of Economic, Majoring in Marketing – University of Indonesia, with GPA
3.00 scale 4
Trisakti Tourism Academy – Hotel Management
E. EMPLOYMENT HISTORY
1. June 2015 - Present
Corporate Business Development Director
The Shalimar Boutique Hotel, Malang, East Java, Indonesia (5 stars) and The Graha
Cakra Hotel, Bali, Indonesia (3 stars)
Job Descriptions:
Responsible for the overall management of all strategies and hotel operations,
marketing, and customer relationship activities.
Coordinates development of operating and capital budgets according to the budget
calendar, monitors monthly and other financial statements for the hotel, take
effective corrective actions as required
Provides advices and recommendations to the board of directors on construction,
alteration, maintenance, materials, supplies, equipment, and services
Plans, develops, and approves specific operational policies, programs, procedures,
and method concert with general policies
Analysis financial statements, manages cash flow and established controls.
Reviews income and costs relative to goal, takes corrective actions as necessary
Planning in coordinating the implementation of hotel business plans and the
penetration new markets. Takes ownership of the management of the sales and
marketing function of the business.
2. CURRICULUM VITAE – IWAN GUNAWAN, SE
2. June 2012 - June 2015
General Manager
Rancamaya Luxury Private Villas, Bogor, Indonesia (VVIP Guest with 5 stars hotel
services)
Job Descriptions:
Implements new general policies established by the Board of Directors; directs their
new administration and execution.
Plans, develops and approves specific operational policies, programs, procedures
and methods in concert with general policies.
Develops, maintains and administers a sound organizational plan; initiates
improvements as necessary.
Establishes a basic personnel policy; initiates and monitors policies relating to
personnel actions and training and professional development programs.
Coordinates development of operating and capital budgets according to the budget
calendar; monitors monthly and other financial statements for the club; takes
effective corrective action as required.
Provides advice and recommendations to the Board of Director about construction,
alterations, maintenance, materials, supplies, equipment and services not provided
in approved plans and/or budgets.
Oversees the care and maintenance of all the club’s physical assets and facilities.
Analyzes financial statements, manages cash flow and establishes controls.
Reviews income and costs relative to goals; takes corrective action as necessary.
Properly manages all aspects of the club’s activities to ensure and maintain the
quality of products and services provided by the club.
Prepares reports and other support material for committee and board use.
Maintains relations with police, fire, liquor control board, health department and
other governmental agencies.
Directs purchasing, receiving, storage, issuing, preparation and control of all
products, supplies and equipment.
Ensures proper cleanliness and sanitation of all club facilities and environments.
3. October 2009 – May 2012
Area General Manager
JEEVAKLUI Boutique Hotel Resort – Lombok and Bali, Indonesia (Pre-Opening
Team)
Job Descriptions:
Independently responsible for the overall operation of the establishment. Holding
ultimate authority and responsibility over the resort’s operation and reporting
directly to hotel owner and invest. Handling for 2 other projects in East Lombok and
Bali
Responsible for overseeing the department managers and supervisors in every
area of resort operations, including accounting, housekeeping, restaurants,
kitchens, banquets, activities, spas, and transportation. Setting up of a highly
accepted Food & Beverage menus and standards of service and hygiene.
The operational duties include hiring and management of a management team,
overall management of hotel staff, budgeting and financial management, creating
and enforcing business objectives and goals, managing projects and renovations,
management of emergencies and other major issues involving guests, employees,
or the facility, public relations with the media and local to set up and coordinate the
efforts of resort sales representatives so it can achieve its sales goals.
Involved supervising, coaching, and training sales and front line operational staff as
well as personally meeting with large prospective customers for lodging, meetings
and events.
3. CURRICULUM VITAE – IWAN GUNAWAN, SE
Responsible for supervising the resort staff in a hands-on approach to the daily
operations. This includes hiring, training, coaching, disciplining, and assessing
performance related to staff members' functions within the resort. Successfully and
personally supervise and monitor all facets of accounting, human resources, payroll
and purchasing by setting up stringent operating procedures and standards.
Responsible for setting up transparent systems to ensure that all resort employees
comply with all customer service standards, policies, or initiatives. Also directly
assisting with resolving client complaints.
Set up systems of tracking the spending and expenses of the resort and ensuring
its operation within set budgetary guidelines. Also in charge and responsible for
setting rates for rooms, prices for meals, and fees for all other service
4. December 2007 – October 2009
Area General Manager Bali - with the next project in Seminyak and Ubud.
Sekar Nusa Hotel and Spa – Nusa Dua, Bali, Indonesia (Pre-Opening Team)
Job Descriptions:
To assist and responsible for villas and hotel during the project and renovation, pre
opening and operation
Provide a professional, advisory, and executive support service to the owner and
the strategic goals of the establishment
To assist and responsible for total revenue development within the hotel through
sourcing, securing, and maximizing all sales opportunities
Responsible for the entire maintenance and capital projects and works of the hotel
ensuring all aspects conform to local, state and federal legislation
5. August 2004 – November 2007
General Manager
The Mansion Hotel (Boutique Hotel and Spa - 5 stars) – Ubud, Bali, Indonesia
Job Descriptions:
Provide a professional, advisory, and executive support service to the owner and
the strategic goals of the establishment
To assist and responsible for total revenue development within the hotel through
sourcing, securing, and maximizing all sales opportunities
Responsible for the entire maintenance and capital projects and works of the hotel
ensuring all aspects conform to local, state and federal legislation
Implement strategies aimed at cost minimization without reduction of quality
standards
To responsible for big event, wedding or other event
6. 1998 - 2004
Lecturer
Trisakti Tourism Academy and Bunda Mulia University for International Class
(Affiliated with Tafe Australia) Jakarta
Job Descriptions:
As a lecturer for Hotel Management with subject : Sales & Marketing, Finance &
Material, Cost Control, Front Office Management and Hospitality Industry
4. CURRICULUM VITAE – IWAN GUNAWAN, SE
7. 2000 – 2004
Purchasing Director
The Dharmawangsa Hotel (managed by Rosewood & Resort Hotel), Jakarta,
Indonesia
Job Descriptions:
Monitoring and follow up every activity related with Purchasing and Material,
Receiving and Storing
Priorities the purchasing efforts, reviews contract agreement, searches for new
supplier, recommend change product, secure samples for new items, check
background of new suppliers including their performance track record
Vested with the following financial competencies :
- Petty Cash purchases, within his limits of authority (Local & Import)
- Negotiation of purchase agreements
- Commitment of daily market list purchases in accordance to the set operating
procedures.
Responsible on purchase of all items needed: stationary, spare part, food and
beverage, and general store items
Handling and reviews on tracking overseas product
Ensure proper price canvassing procedures for all purchases (local & import)
Controls purchasing procedures and ensures timely delivery (local & import)
Produces purchasing, cost ratios, and cost benefits analysis
Reviews on a daily basis the receiving report
8. 1996 – 1998
Provision Master / Material Manager
Awani Dream – Cruise Ship
Job Descriptions:
Stock controlling and checking of Food & Beverage and others before ship
departure
Develop and set up company business as well system in Material department
Coordinates and communicates with all departments in material matters
Conduct and prepare materials reports and presentations
9. 1995 – 1996
Purchasing Manager
Sheraton Hotel- Jakarta, Indonesia - Bandara and Timika (Papua) – Affiliated with
Freeport Company
Job Descriptions:
Coordinate with FREEPORT WAREHOUSE IN Australia, Singapore for import
items
Initiate and follow up the tracking report
Responsible on receiving items and procedure
Coordinate with FREEPORT Warehouse on combine purchasing
10. 1992 - 1995
Purchaser
Shangrila & Hilton Hotel - Jakarta, Indonesia
Job Descriptions:
Maintain all kind of purchasing duties for all outlets
Conduct monthly market survey and preparation price comparison
Negotiate with all suppliers
5. CURRICULUM VITAE – IWAN GUNAWAN, SE
F. INFORMAL EDUCATION AND SEMINAR
Informal Education
English Course at International Language Program and American Language
Training
French Course at Centre Culture Francais
Computer Course at Widyaloka
Seminar
22 September 2005 : Making Presentation that Sell by Gulshan Harjani
09 September 2000 : SikapProfesionalDosen (Teaching Class)
10 March 2001 : PeningkatanProfesionalismeDosen
06 Jan 1997 : Effective Leadership (Human Resources)
G. INTEREST AND ACTIVITY
Traveling, Reading, Sports, Cooking and Teaching
H. INFORMAL EDUCATION AND SEMINAR
1998 – Present Freelance: As Hotel Trainer and Consultant