Latitude 12 provides outsourced business services to remote and regional clients in Australia. Their services include managed financial services, records management, human resources, internal audit and risk consulting, and workplace health and safety. Their mission is to provide high quality, cost-effective services and solutions to clients and help them achieve excellence through timely and accurate services.

1. Latitude 12 Pty Ltd
High quality
Cost savings
Value Adding
Corporate Profile
www.latitude12.com.au

2. About Us
• Based in Darwin, Latitude 12 provides tailored ‘Managed Business
Solutions’ to clients in remote and regional Australia
• Our team of professionals are committed to providing the highest
level of service
• Latitude 12 operates within a strong framework of equity, integrity
and community and fosters these key values developed and
championed by its Board members, shareholders and employees.

3. Our Vision
“To be the leading provider
of managed business process
solutions in remote and
regional Australia, built on
strong partnerships”

4. Our Mission
Towards Our Shareholders
• To enhance Shareholder Value through an appropriate return on capital employed and sustained
growth and investments.
Towards Our Team
– To attract, develop, retain and reward high performing staff.
– To develop a very high level of domain knowledge across all staff and across our entire systems, processes
and products.
Towards Our Customers
– To help our clients achieve excellence through timely and accurate Outsourced Services.
– To provide outstanding customer service, working towards common goals with clients and towards reducing
the Cost of Services for our clients.
Towards Our Processes
– To provide high quality, efficient and focused Services to remote Local Government Organisations and
Businesses.

5. The Latitude 12 Advantage

6. Our Business Commitments
Enthusiastic
Service
Trusting
Relationships
Cost Effective
Complete
Solutions
Delivering
Excellent, High
Quality Results
Efficient
Outcomes

7. Our Services
Managed Financial Services Payroll Processing
Records Management
Strategic and Operational Human
Resources
Internal Audit and Risk Consulting Workplace Health and Safety

8. Managed Financial Services –
Informed Decisions through Smartly Delivered Information
Financial Accounting & Processing Services
• Accounts Receivable
• Accounts Payable
• Rates Processing
Management Reporting & Budgeting Services
• Management Accounting
• Grant Accounting, acquittal and
statutory reporting.

9. Managed Financial Services –
Our Value
Design and implementation of tiered reporting platforms and packages to cater for the varying focuses
and needs of differing stakeholder groups across your organisation
Corporate cost structure analysis and development of cost allocation methodologies to ensure recovery
of overhead expenses and improve financial health and sustainability
Integration and harmonisation of typically externally focused Grant accounting with internal reporting
structures and the financial objectives of your organisation
Streamlined, fast and effective accounting processes and procedures allowing for timely and accurate
reports to be released to decision makers within your organisation
Effective and efficient end of financial year processes and external audit management
Structured and efficient payroll processing with the flexibility to accommodate challenges faced in
remote locations

10. Records Management –
Efficiency through preservation and management of your corporate
information
Daily Mail
Processing
Imaging and
Indexing clients mail
Electronic Document
Management
Solutions
Workflow Solutions
Archiving &
Disposal Services
Data Conversion
Projects
Record
Management
Training
Records
Consultation

11. Records Management - Our Value
Ensure the Council is compliant to the NT Government’s Records Management Framework by implementing Policies,
Business Rules, Procedures and Training. This in turn ensures the council is accountable, transparent and maintains a
professional reputation to it’s community, suppliers, contracts, funding bodies and other relevant stakeholders.
Implemented the Archival program which sees the Annual collection and disposal of archived records that no longer have
retention value in terms of legal, audit, administrative evidence and community interest. This ultimately ensures the
Council’s secondary storage cost is kept to a minimum .
Business Unit Portals InfoXpert can host multiple private interfaces and be the focal point of internal communication
within your Council. Portals is a great way to build a centralised, vibrant and informative internal interface and will
provide ease of access to information. The Council Homepage will provide staff easy access to templates, forms,
calendars, phone listings and staff messages as well as being the gateway to individual Business Unit interface such as
Human Resources, Finance or Work Health and Safety. This concept improves accessibility and acts as a great
communication tool to all relevant stakeholders.
Ensure the Council meet the requirements of the Local Government Act for the NT by implementing good business
processes for the capture and management of minutes, agendas, grant funding documents, policies, invoices, HR
Documentation, agreements etc.

12. Strategic & Operational HR –
End to end needs of employee and employer lifecycle
Strategic
HR
Employee
Engagement
Competency
mapping
Talent
Management
Performance
management
Organisation
al structure
and design
Job profiling
and analysis
Operationa
l HR
HR Advice
on
operational
issues
Awards and
EBA clause
explanation
Investigation
and early
intervention
Liaison with
external
stakeholders
Termination
of
employment
Reports and
analysis

13. Recruitment
External Recruitment
• JD preparation
• Advertising
• Candidate search
• Screening
• Interview guide and questions
• Contract preparation
• Psychometric assessment
• Reference Check
• Qualification Check
• WWCC and CHC
• Pre Employment Compliance doc
• Post employment Satisfaction
survey
Community Recruitment
• JD Preparation
• Community Advertisement
• Interview Guide and questions
• Contract Preparation
• Pre and post employment
compliance
• WWCC and CHC

14. Human Resources – Our Value
5 Years Strategic HR Services Roadmap
Strategic HR Implementation plan
Conducting First ever Engagement Survey
Introducing advanced recruitment assessment solution
Compliant Recruitment process
Successful resolution of HR matters

15. Internal Audit & Risk Consulting –
Creating Value, managing Risk and keeping you Compliant through Best
Practice GRC processes
Internal Audit (C)
• Strategic 3 Yr Internal Audit
Plan
• Project Audits
• Operational & Process
Reviews
• External Audit Liaison
• Fraud Investigation &
Forensic services
• Information Systems Audit
(IS audits)
Risk Management (R)
• Entity wide Risk
Management (ERM)
• Facilitating and Managing
Strategic & Operational Risk
Registers
• Administering & Managing
Integrated Risk
Management (IRM)
Software
Governance (G)
• Corporate Governance
Advisory
• Policy & procedures
development and
management
• Facilitation and
management of Audit
Committee
• Compliance Reviews
• Insurance renewal
facilitation and claims
management

16. Internal Audit & Risk Consulting -
Our Value
Streamlined and simplified Policy management including development of new Policies and
Policy Management on an ongoing basis. Establishment of Policy portal greatly improving
internal management and greater compliancy to Council policies
Internal Audits of crucial Council processes like management of procurement, fixed assets,
accounts payable, payroll , Grants management etc. and Operations such as Aged care, Child
care, Territory Housing etc highlighting areas of improvement in Council processes
Robust Entity wide Risk management (ERM) system in place to identify, evaluate and
manage Council’s Risks through finalisation of Council’s Strategic and Operational Risk
Registers. Manage IRM software.
Comprehensive Compliance checklists for compliance with Local Government Act, LG
Accounting Regulations and LG Administrative Regulations which are followed up with
Compliance audits to ensure greater compliancy to various Acts and Regulations
Management of Council’s Strategic Annual Insurance program and Insurance Claims
management program
Facilitation and management of Council’s Audit Committee

17. Workplace Health & Safety –
Ensuring everyone’s safety!
Development and
Implementation of a
Work Health & Safety
Strategy
Consultation,
Community Awareness
& Development of a
Safety Culture
Continuous
Improvement through
Policy & Procedure
Development
Identify & Define Roles
& Responsibilities
Hazard
Identification/Incident
Reporting &
Investigation
Risk Assessment & Safe
Operating Procedures
Learning Management
Systems
Implement &
Demonstrate Legislative
Compliance - AS
4801:2001 Certification
Emergency Preparedness
& Response

18. Workplace Health & Safety –
Our Value
Development and implementation of a WHS Strategy for uniformed and unified approach to WHS
through leadership, sound procedures, consultation and taking actions that both reduce the likelihood
and consequences of incidents.
Increased awareness around importance of Hazard Identification and Reporting of Incidents and Near
Misses where workers are aware of their responsibilities and are actively involved in safety inspections
and incident reporting.
Development of a Safety Culture through Consultation and identified and defined roles and
responsibilities resulting in a cooperative and productive workplace with open communication and
valuable outcomes from group involvement.
Training and development of the workgroup through competency based training modules developed
from Risk Assessments and Safe Operating Procedures which are consistent, relevant and approved,
and uniform content is delivered to all workers.

19. Work Health & Safety Compliance
Commitment Culture Compliance
 Develop Strong Policies
 Implement Sound Procedures
 Roles & Responsibilities are
identified and observed
 Develop a Safety Induction for all
new and existing workers
 Consultation is taking place
between all levels
 Safety Inspections identify hazards
 Incidents & Near Misses are being
reported and actioned
 Registers are developed
 Risk Assessments completed
 Safe Operating Procedures are
being developed and observed
 Documents and reports are
recorded for compliance
 Workers performing tasks have the
appropriate training and/or
supervision
 Employees observe Safe Operating
Procedures
 All incidents and near misses are
being reported and corrective actions
implemented
 Workgroups are actively participating
in Incident Investigations
 Full participation in WHS consultation
 Workgroups are participating in
Safety Inspections
 Registers are being updated and
actioned regularly
 All pre-starts are being completed
daily
 Workgroup are actively participating
in training and emergency drills
 All new and existing employees are
Safety Inducted
 Safety Management System is
being monitored and evaluated
 Performance Indicators are
measuring the effectiveness of
control measures
 Change Management Procedures
mitigate hazards and risks being
introduced through operational,
organisational, procedural and
equipment changes
 Incident Investigations are effective
in achieving their purpose of
identifying causes and corrective
actions implemented
 Consultation is taking place between
management and the workgroup
 Training Needs Analysis is
identifying training requirements