Insyght Corporate Profile 24 April 2013

1. Management Consulting Services
Improving Business Performance
An Overview
© Insyght Consulting
www.insyght.com.au

2. Table Of Contents
Improving Business Performance
• We Deliver Value •1
•Industry Experience •2
•Our Services = Results •3
•How we deliver •4
•Our Approach •5
•Drivers for Change •6
•Focus Areas •7
•Key Business Risks and Constraints •8
•Our Value Proposition •9
•Our Commitment to you •10
•Our Services •11
•Strategic Procurement and Supply Chain •12
•Organisational Design and Development •13
•Change Management Services •14
•Business Process Re-engineering •15
•Business Analysis (BA) Services •16
•Strategic Information Technology Services •17
•Corporate Performance Management •18
•Project Performance Management •19
•How we engage •20
•Contact Us •21

3. 1
We Deliver Value
Our track record
has identified and
realised saving’s
from
10% to 25% for
our clients
Improving Business Performance
We have a strong track record of making a difference to our client’s
bottom line and deliver measurable value.
Some examples of our success can be seen here:
• $130m savings delivered within 6 months for a major
Australian Bank – Annual spend $2.2b
• $26m savings delivered within 6 months for a major
Australian insurer – annual spend $100m
• $5m savings delivered within 5 months for a major
International bank – annual spend $30m
• $350m savings projected over 2 years for a major
Australian airline – annual spend $2b
• $150m savings projected over 12 months for a
State Government – annual spend $3b

4. Industry Experience
The Insyght team
has worked
across a wide
cross section of
industry sectors.
We can provide
client references
endorsing our
work.
Improving Business Performance 2
Industry Sample Clients
Manufacturing, Distribution &
Logistics
Wesfarmers
Salmat
Boral
DHL
Government Western Australia Government
Singapore Ministry of Defence
Department of Defence
Australia Post
Banking Commonwealth Bank
National Australia Bank
Westpac Bank
Insurance MLC
AMP
NRMA
ICT IBM
EDS
Telstra
British American Telecom
Utilities Country Energy
CS Energy

5. Our Services = Results
Results speak
louder than
words.
Improving Business Performance
 Organisational Design &
Development
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 Strategic Procurement and Supply
Chain
 Business Process Re-
engineering
 Corporate Performance Management
Savings
High Performance
Efficiencies
Enablers  Information and Communication
Technology Management Services
Keep Score
Our Services underpin and help implement corporate strategies successfully

6. How we deliver
Ensuring that key
business initiatives
demonstrate
significant ROI;
Building planning
and execution skills
across the
organization for
creating profitablity,
both internally and
externally; and
Leveraging online
technology to
improve individual
and team
performance.
Improving Business Performance
Insyght Consulting implements strategic projects that include highly relevant
performance improvement activities, and the tracking of results.
Our work in client organizations is supported and reinforced through
executive leadership communication campaigns, management coaching
processes, and online performance support tools.
Our proven approach to performance change has helped clients achieve
desired business results, and improve the ability of key employees to build
better agreements with:
• When competitive sales pressure threatens profits.
• When increasing costs can erode the bottom line.
• When failure to handle tough, contentious issues can threaten quality,
customer service, restructuring, and other strategic initiatives.
• When poor agreements can threaten the success of mergers and
acquisitions, as well as other mission-critical alliances (in areas such
as distribution, research and development, and marketing).
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7. Our Approach
Improving Business Performance 5

8. Drivers for Change
Why Insyght?
AN ROI of 400%
Improving Business Performance 6

9. Focus Areas
Creating a high
performance
organisation
requires the
alignment of
many
management
and operational
activities.
Improving Business Performance 7
Processes Technology
People

10. Key Business Risks & Constraints
Improving Business Performance 8
MacroMacro
Global factors:
• Offshore competition
• Disruptive technologies
• Extended supply chains
• Econonic instability
Global factors:
• Offshore competition
• Disruptive technologies
• Extended supply chains
• Econonic instability
MicroMicro
Domestic factors:
• Compliance issues
• Domestic competitors
• Currency pressures
• Input cost pressures
Domestic factors:
• Compliance issues
• Domestic competitors
• Currency pressures
• Input cost pressures
InternalInternal
Organisational factors:
• Productivity
• Staff engagement
• Resource utilisation
• Operational efficiency
• Process inflexibility
• Decision making agility
Organisational factors:
• Productivity
• Staff engagement
• Resource utilisation
• Operational efficiency
• Process inflexibility
• Decision making agility
Governance
Issues
Governance
Issues

11. Our Value Proposition
Why Insyght?
We implement
strategy and make
it sustainable and
we share the risks
and rewards and
lessons learned
with you
Improving Business Performance
• Insyght Consulting provides you with consultants whose heritage is founded in the
‘Big 4’ major Professional Services firms, leading Public and Private enterprises,
and Academia. We have the vision and expertise to deliver professional services in
a ‘non-traditional’ and focused manner.
• Why you might like to work with us.
• We provide the best people at the most competitive rates – We have a
very lean and flexible delivery structure without “unnecessary overheads”
• Developing customised solutions - Develop solutions based on your business
needs and not one previously templated, i.e. no cookie cutting.
• No ‘bait and switch’– We don’t use the typical consulting ‘leverage’ model, the
consultant we assign is who will deliver.
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12. Our Commitment to You
Why Insyght?
We implement
strategy and make
it sustainable and
we share the risks
and rewards and
lessons learned
with you
Improving Business Performance 10
Knowledge Transfer
Tailored Solutions
Flexible Commercial Models
Sustainability
We consider your structure and can apply a
‘Time and Materials’, ‘Fixed Fee’ or Risk
Reward approaches, we stand by our
capability to deliver.
Based on your business needs and not
one previously templated, no cookie-cutting.
Solutions for the long term.

13. Our Services
Our service
offerings are
based on proven
approaches and
delivery tools
Improving Business Performance
Enterprise Services
• Board Reporting – Management Reporting – Corporate Performance
Management (CPM)
• Organisation Design and Development
• Business Process Improvement
• Change Management Services
• Business Analysis Services
Functional Services
• Project Performance Management
• Strategic Procurement and Supply Chain
• Strategic Information Technology Services (IT Services)
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14. Strategic Procurement and
Supply Chain
Our Procurement
and Supply Chain
specialists are
experienced and
motivated to drive
the best value
outcomes through
enabling systems,
processes and
staff capability
Improving Business Performance
• Strategic Sourcing Programs
• Procurement Strategy Development and Implementation
• Strategic Cost Management
• Integrated Procurement Solution Selection and Implementation
• Procurement Organisation Design and Implementation
• Procurement Operating Model Development and Implementation
• Vendor Management Performance model design and Implementation
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15. Organisational Design and
Development
Implementation of
optimisation gains
of up to 20%
reduction in costs
Improving Business Performance
• Organizational Audits/Assessments
• Facilitation of Strategic Planning Processes
• Staff Performance and Remuneration advice
• Team Building and Team Development
• Executive Coaching and Mentoring
• Conflict Management
• Cultural Change
• Organizational Realignment
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16. Change Management Services
Effective Change
Management
enables project
teams and
managers to build
engagement,
manage resistance
and maximise
benefit realisation.
Improving Business Performance
• Assessment of the current state and organisational readiness to
implement the change
• Identify key change management issues and risks for the organisation
and its people.
• Design organisational change management strategy
• Design and develop change management plan including communication
strategy and implementation plan
• Provide individual feedback and coaching to staff throughout the change
project
• Integrate change management implementation with project management
• Change effectiveness reviews
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17. Business Process Re-engineering
Fit for purpose
process design –
no cookie cutting
Quantifiable
reduction of costs
in process
Improving Business Performance
• Root cause analysis and assessment
• Process redesign and optimization
• Business Systems reviews and planning
• Qualitative and quantitative metric development
• Process Implementation Support
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18. Business Analysis (BA) Services
Standardised
processes ensure
quality outputs.
Core processes
cover the end-to-
end provisioning of
the BA functions
Improving Business Performance
• BA Framework comprising Core BA Processes, BA Competency,
Structuring, Tools and Business Engagement
• Enterprise analysis – Helping customers define concepts
• Project initiation – BA activity planning and scheduling
• Develop business requirements – Documenting needs into requirements
• Subject matter expert support – Providing input to solution design &
delivery
• Post implementation review – refinement of processes based on lessons
learnt
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19. Strategic Information Technology
Services
Our IT Services
ensures that your
organisation is well
positioned to
receive and make
best use of
appropriate
technologies
through the lens of
the business.
Improving Business Performance
• Design and Development ICT Strategy
• Assessment for ICT Organisational Effectiveness
• ICT Governance Frameworks
• ICT Strategic Sourcing
• ICT Operational Efficiency
• ICT Business Analysis Frameworks
• ICT Resourcing - Interim CxO and IT BPO Development Managers
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20. Corporate Performance
Management
We assist our
clients to
understand their
performance and
key drivers
Improving Business Performance
• Board Reporting
• Management Reporting
• Performance Management Frameworks
• Design of KPIs
• Develop information/data gathering processes and systems
• Six Sigma methodologies
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21. Project Performance Management
We provide the
capability to link
between vision and
strategy, to
programmes,
projects and tasks.
Improving Business Performance
• Portfolio and Programme Selection
• Portfolio Management
• Programme Management Services
• Establishment of a Project and Programme Management Office
• Project Management Process Development
• Ongoing Management and/or Operation of the Project
Management Office
• Project Management Coaching and Mentoring
• Project Recovery
• Project Status Reporting
• Project Reviews and Health Checks
• Project Management Training
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22. How We Engage
We are committed
to improving the
performance of
your organisation
Improving Business Performance
Our standard approach is to conduct a “Needs Analysis Workshop”.
Needs Analysis Workshops are used to identify the strengths and
opportunities of the business and to identify those areas that can benefit
from our assistance.
Following the initial assessments, we will submit a fee proposal. Our
proposals include a performance guarantee and an agreed outcome.
Typically, we deliver at least 3-5 times our
fee in annualised savings.
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23. Contact Us
We welcome your
feedback and
comments
Improving Business Performance
Head Office Sydney :
Level 7, 66 King Street
Sydney, NSW 2000
Tel:+ 61 (2) 8005 7026
Email: sydney@insyght.com.au
Website:www.insyght.com.au
Victorian Office:
Level 9, 440 Collins Street
Melbourne, VIC 3000
Tel: +61 (3) 9013 6756
Email: melbourne@insyght.com.au
Website: www.insyght.com.au
Queensland Office:
Level 10, 239 George Street
Brisbane, QLD 4000
Tel: +61 (7) 5641 1850
Email: brisbane@insyght.com.au
Website: www.insyght.com.au
Perth Office:
Ground Floor, 50 St Georges Terrace
Perth, Western Australia 6000
Tel: +61 (8) 6102 5097
Email: perth@insyght.com.au
Website: www.insyght.com.au
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