#Converge2014: "Beyond the Conference Room" Video Use Cases and Customer Succ...Avaya Inc.
When companies have traditionally rolled out video conferencing, it's remarkable how unoriginal most are: Placing video in conference rooms and using it to replace costly travel for office workers.
But there are dozens of other, more innovative applications for video. Check out this presentation from IAUG #Converge2014 on some of those more out-of-the-box applications of video.
Mindtree leverages its performance engineering services to develop software products and applications that perform optimally in normal as well as extreme load conditions. This reduces the number of failures related to performance and availability. We offer performance engineering services across a wide range of verticals and applications based on client server, Web technologies, Web services and ERP.
#Converge2014: "Beyond the Conference Room" Video Use Cases and Customer Succ...Avaya Inc.
When companies have traditionally rolled out video conferencing, it's remarkable how unoriginal most are: Placing video in conference rooms and using it to replace costly travel for office workers.
But there are dozens of other, more innovative applications for video. Check out this presentation from IAUG #Converge2014 on some of those more out-of-the-box applications of video.
Mindtree leverages its performance engineering services to develop software products and applications that perform optimally in normal as well as extreme load conditions. This reduces the number of failures related to performance and availability. We offer performance engineering services across a wide range of verticals and applications based on client server, Web technologies, Web services and ERP.
Virtual, augmented, mixed reality will impact your business, its no longer a question of if, but when. Build a strategy and have a plan, FundamentalVR can be your guide.
Take Your Customer Engagement to the Next Level With Personalized & Interacti...Precisely
Customer Experience matters more today than price or product, and your organization needs to stand out. According to Forbes, Video viewers are 95% more likely to remember a call-to-action after watching a video, compared to reading it as text.
Do you have the channels to meet your customers and prospects’ demand for richer interactions, better personalization, and easier access to information?
View this on-demand webinar for a discussion with our digital transformation specialists from Telinsight and Precisely to:
- An overview on our Video Customer Engagement solutions
- Learn how to use a variety of digital channels to help differentiate your organisation in competitive markets
- Find out how personalized and interactive videos can accelerate customer acquisitions, grow revenue with existing customers and increase customer retention and loyalty
We at Future Factory Global simply manufacture the future.
Providing digital product management, innovation consulting and technological delivery to our clients, we have only one aim - to help them in shaping their future.
We simply innovate, build and create digital products.
That is it.
If your company needs to submit a Responsive Design Proposal Template PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2VBRjQZ
Virtual, augmented, mixed reality will impact your business, its no longer a question of if, but when. Build a strategy and have a plan, FundamentalVR can be your guide.
Take Your Customer Engagement to the Next Level With Personalized & Interacti...Precisely
Customer Experience matters more today than price or product, and your organization needs to stand out. According to Forbes, Video viewers are 95% more likely to remember a call-to-action after watching a video, compared to reading it as text.
Do you have the channels to meet your customers and prospects’ demand for richer interactions, better personalization, and easier access to information?
View this on-demand webinar for a discussion with our digital transformation specialists from Telinsight and Precisely to:
- An overview on our Video Customer Engagement solutions
- Learn how to use a variety of digital channels to help differentiate your organisation in competitive markets
- Find out how personalized and interactive videos can accelerate customer acquisitions, grow revenue with existing customers and increase customer retention and loyalty
We at Future Factory Global simply manufacture the future.
Providing digital product management, innovation consulting and technological delivery to our clients, we have only one aim - to help them in shaping their future.
We simply innovate, build and create digital products.
That is it.
If your company needs to submit a Responsive Design Proposal Template PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2VBRjQZ
Generally, Virtual Reality refers to computer generated multisensory simulation, consisting an artificial environment that is influencing and immersive. In other words, it is a computer technology that replicates an environment, real or imagined, and encourage interaction between user and the physical presence and environment.
This will official brochure of I-Verve Inc .
I-Verve Inc is a US-based software development company formed in 2016 with headquarters in New Jersey. From offering end-to-end software development services to body shopping to various businesses and big giants across the globe, i-Verve has proved itself one of the most reliable IT solutions providers. It started with 5 employees and is now packed with 100+ highly skilled, talented, and experienced software engineers. So far, i-Verve has successfully delivered 1000+ projects in various domains leveraging the latest tech stack. Delivering only quality services and staying transparent with clients by adding value to their concept is what i-Verve’s goal is.
At NETCO 2017 I gave a talk about virtual reality and our products. Examples, testimonials, features. We build VR content.
We are a firm based out of Winnipeg Manitoba
VRSafety is a solution by Bit Space Development Ltd. that helps businesses build interactive learning experiences using virtual reality. Utilize technology like the HTC Vive and Oculus Rift to send new entrants onto the job site for a sense of presence and for hazard identification and safety training.
apidays Australia 2022 - Guardianship Model - Managing digital hypergrowth at...apidays
apidays Australia 2022 - Enabling Business Networks
September 14 & 15, 2022
Guardianship Model - Managing digital hypergrowth at scale
Souvik Mukherjee, Head of Technology, WooliesX
------------
Check out our conferences at https://www.apidays.global/
Do you want to sponsor or talk at one of our conferences?
https://apidays.typeform.com/to/ILJeAaV8
Learn more on APIscene, the global media made by the community for the community:
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https://apilandscape.apiscene.io/
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Regatta Virtual Reality Sexual Misconduct PreventionWilliam West
Sexual harassment training has been mandated for over 30 years, yet companies continue to experience poor behavior that costs millions in lawsuits and damage to their reputation. Our sexual misconduct prevention course actual prevents sexual misconduct by creating empathy, a realistic environment and behavior change.
Regatta Virtual Reality Sales Enablement SuiteWilliam West
A full suite of sales enablement programs in VR, combined to provide the sales force the well rounded background to be success, using the VR technology to elevate their performance well beyond traditional training programs.
Regatta VR Why Regatta Virtual RealityWilliam West
Regatta is unlike anything you've seen before. We leverage immersive extended reality (XR) technologies, including virtual reality VR and augmented reality AR to create empathy, change behavior, and produce levels of performance that were previously unattainable.
Implementing virtual reality (VR) in elearning solutions allows us to change behaviors in ways that previously were seldom attainable. We believe in VR and we have the data to prove it.
DevLearn: Blending Game Design and ID for VR TrainingWilliam West
Applying Instructional Design and Game Design to VR Solutions to Produce Real Behavioral Change. Finding the perfect balance of methodologies for virtual reality training.
Leo Gaming with a Purpose DevLearn2015William West
Games are scientifically proven to affect growth in specific areas of the brain relating to spatial orientation, memory formation and strategic planning
Ok, we won’t overwhelm you with what you already know… games work, they’re cool, and we all want to know how to do them…
Welcome to 2015. The most exciting time in learning since 1999 when “e-learning” has its coming out party.
More things are possible than ever before
But, the challenges are larger than ever before
Presented by:
Bank of America
QuantumConnect
We will examine the three pillars of successfully running learning as a business: standardization, technology, and resourcing.
For Learning to be a legitimate business, it must possess the infrastructure fundamentals that enables all other business units to thrive.
Successful business requires: your ability to produce a consistent and reliable product, the technology that provides you the visibility to lead and results you can measure, and your ability to effectively optimize your resources (internal and outsourced).
To effectively learn a business, you must:
Understand the secrets to successfully aligning your resources, including outsourcing
Understand the workflow technology required to run your organization as a business
Understand the challenges and techniques used to standardize development across an enterprise.
These are possibly the largest barriers to success and are most certainly the most notable areas that are subject to failure.
Development Management System (DMS) – The New ERP for L&D
The development management system (DMS) is the missing piece to the toolset used by L&D. For many years, talent management systems and learning management systems help you plan and deliver solutions. However, there has never been a tool to support your development operations. Every other profession—accounting, sales, manufacturing, HR, IT, and so on—has supporting toolsets to manage the day-to-day operations (ERP, HRIS, CRM, and so on); yet for decades the L&D industry has had to rely on spreadsheets and homemade database solutions. New to the learning technology landscape is the DMS, an integrated platform that automates production management and business processes for increased productivity while providing the development teams the tools and collaborative environment to produce outstanding results. The DMS is the missing link between the planning processes and solution delivery.
The DMS facilitates the development process and automates the day-to-day operations across the entire enterprise. A fully functional DMS can help implement uniform processes, deploy methodologies and standards, facilitate effective SME relationships, manage the deliverable review process, facilitate user tests, balance and optimize staff resources, forecast production needs, manage vendors, manage the operational budgets, and measure your overall efficiency.
To the leadership, this means a more efficient workforce, a higher quality product, visibility into their (global) operations, and optimal utilization of their budget dollars. If you’re an outsourcing provider using a DMS, that means a reliable profitability on every project. This extends beyond L&D as a good DMS should be able to manage a wide range of projects; anything that involves many people over a period of time trying to build an effective project.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
2. Proving the
Potential of VR
Client Mission Regatta?s Mission
Partner with the client to develop an
effective performance solution
leveraging blended virtual reality
technologies.Provide expertise and
leadership to support the integration of
VRinto the client's secure infrastructure.
Apply virtual reality (VR) for
customer service in areas where
customer empathyand process
adherence are equally significant
contributors to success.
Demonstrate that VRwill develop the
skills and behaviors required for
successful customer interactions,both
in-person and in the call center (where
you do not personally see the
customer).
3. Key Phrases
Client Mission Regatta?s Mission
Partner with the client to develop an
effective performance solution
Blended virtual reality technologies.
Support the integration of VR into the
client's secure infrastructure.
Customer empathyand process
adherence are equally significant
contributors to success.
Demonstrate skills and behaviors
required for successful customer
interactions
Both in-person and in the call center
(where you do not personally see the
customer).
4. Virtual Reality (VR) will have the greatest impact on learning since the mobile phone.
We're able to achieve levels of competency which were previously unobtainable,well beyond
awareness and knowledge,to true behavior development and on-the-job decision-making.
Our Viewpoint
We can produce fully immersive experiences that feel like real life,both in the
environment and the sensitive tasks that they must perform.02
03
01
It requires discipline. We apply this new technology with a formal,proven instructional design
methodology and prescriptive user experience framework.04
5. We developed two blended solutions (WBT/VR) for customer service that produced
effective results while gathering detailed user performance data.
A combination of 360-video and CGI was used to emulate a real office environment.
Applied to this
Case Study
Each program was asynchronous and immersed the learner into a real client
conversation leveraging multi-branching dialog.
02
03
01
We combined industry-standards Lectora,Unity,and xAPI to produce a blended
WBT/VRsolution compatible with the client's learning ecosystem.
04
6. Contact Center: Effective wayto
learn: 82%agree.
Zero percent disagree.
Financial Center: Effective way to
learn: 78%agree.
Only 11% disagree.
Contact Center: VRshould be
expanded: 91%agree.
Zero percent disagree.
Financial Center: VRshould be
expanded: 75%agree.
While 25% disagree.*
Performance increase from
76% to 85% in call centers.
Technical solution integrated to
the client's LMS/LRS.
VIVEwas utilized given its proven
security and behind the fire wall
enterprise distribution system.
Signs of
Success
* Productive insights: The choice of subject matter influences perceived value of VR. Some subject matter is more
optimal for VR. Subjects with higher interpersonal interaction and empathy requirements scored higher than
subjects with heavier process requirements.
10. Our Development Process - VRDesign Thinking
EMPATHIZE
DEFINE
IDEATE
PROTOTYPE
TEST
MEASURE
Workshops
Interviews/Shadow Calls
Problem Definition
Behavioral Needs
Organizational Needs
Audience Personas
Behavioral Challenges
Performance Issues
Learning Outcomes
Ecosystem Definition (IT)
Future State
Best Practices
Environments
Map Experiences
Define Priorities
3DWireframes
Low-fi VRPrototypes
Review and Input
ITIntegration Review
Revisions& Iterations
Refine Design
Complete Functionality
Beta and Pilot Testing
Feedback Review/Analysis
Reviewsand Approvals
Field User Results
Ecosystem Monitoring
Evolutionize Support
Data Analytics
Solution Improvements
11. Series 1 Design
Techniques
Life Event
KEY DESIGN ELEMENTS:
- Three performance simulat ions
- Filmed in 360-video
- Mult i-branching dialog t hrough conversat ion
- Each decision point aligns and scored wit h:
- Empat hy in cust omer service
- Accurat e process execut ion
- Int eract ive forms using CGI
- Final scores for empat hy and process
- Abilit y t o replay t o improve score
12. Series 2 Design
Techniques
End of Life
KEY DESIGN ELEMENTS:
- Three performance simulat ions
- Filmed in CGI using act ual blueprint s
- Full mobilit y around t he office
- Mult i-branching dialog t hrough conversat ion
- Mind in the sky t echnique used t o visualize t he
cust omer and build empat hy
- Game design produced charact er experiences
- Each decision choice aligns wit h an archet ype:
- Empat hy, Sympat hy, Silver Lining, Dodger
- Final assessment defined difference bet ween
t heir archet ype and empathy.
13. Final Assessment
To ensure a sound solution that the client can maintain,we
combined industry standards tools (Unity) and the client's
tool set (Lectora,Cornerstone).
To keep the client protected,we deployed HTC's VIVE
headset,used by nearly every auto manufacture and
aerospace company.
The additional challenges that many company's forget:
- Determine an ecosystem that will enable the client to
produce VRwithin the security requirements.
- Select and implement a tool set that enables agnostic
development of VRprograms by anyvendor,and by internal
resources,while ensuring that all programs are
maintainable without getting locked into a proprietary
platform or single device manufacturer.
14. Final Assessment
- We demonstrated that virtual reality can be used at a
global company to effectively build empathy while
elevating performance.
- The data proved that both individual and organizational
performance improved.The audience overwhelmingly
endorsed VR.
- In short,when a new technology effectively develops
performance,and the audience desires to use it,it is clear
indication of the potential value of that technology.
15. Thank You.
The VRProject was smooth sailing!
Call me when you're ready to take
your voyage into the new world of VR....
Bill West
Founder and Captain
phone (812) 360-2077
email bill@regattavr.com
web www.regattavr.com