Victor Hugo Pelaez Hernandez is a 46-year-old industrial engineer and business administrator from Mexico. He has over 25 years of experience in quality control and quality assurance roles for automotive suppliers. His resume lists his educational background and professional experience, including positions as Quality Control Supervisor, Product Engineer, Engineering Manager Assistant, Quality Assurance Manager, and current role as General Quality Systems and Laboratories Supervisor. He has extensive experience implementing and maintaining quality management systems to various ISO standards including ISO 9001, ISO/TS 16949, and IATF 16949.

1. Name: Victor Hugo Pelaez Hernandez.
Age: 46 years old.
Address: Boulevard Constituyentes 3321
Nuevo Laredo, Tamaulipas. Mexico 88274.
Phone: Home: (867) 7171843.
(Mexico) Cell phone: (867) 1780670.
E-mail victor.pelaez272014@gmail.com
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November 15th
, 2016

2. 1
 Degree of Industrial Engineer in Production.
School: Instituto Tecnologico de Nuevo Laredo, Tamaulipas, Mexico.
 Master degree of Business Administration in Productivity and Quality.
School: TecMilenio de Nuevo Laredo, Tamaulipas, Mexico.
 Internal auditor ISO 9001.
 Internal auditor ISO/TS 16949.
 Internal auditor ISO 14001.
 FORD requirements: Q1 and MMOG (Materials Management Operations Guideline).
 FORD Super G.
 GM portal – Supplier issues.
 Core tools (APQP, FMEA, MSA, PPAP, SPC).
 Green belt – Six sigma – Minitab.
 LPA (Layered Process Audits).
 ERP (Enterprise Resource Planning).
 JDEdwards system.
 BIQS … GM Quality System.
 Ford Customer Specific Requirements.
 GM Customer Specifics.
 Kaizen.
 Global 8Ds.
 5Ss.
 Taguchi method.
 Process diagram.
 SolidWorks ….. Documentation enquiry and follow up Engineering changes.
 Microsoft Project, Excel, Word, PowerPoint.
 English.
 Leadership.
 Quality matrix.
 Lean manufacturing.
 SMED (Single Minute Exchange of Die).
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3. 2
Nuevo Laredo, Tamaulipas, Mexico.
Position: Assistant of materials coordinator.
Main activities:
 Expedite materials in accordance with the production requirements.
 Inventory control.
 Cycle count.
 Weekly and monthly follow up charts.
Main achievements:
 Implement a PC program for a materials family to verify and follow up the real consumption
for all plants.
 Support to keep an appropriate control in cycle counts.
 Support to expedite materials on time to avoid shutdowns in the production lines.
Nuevo Laredo, Tamaulipas, Mexico.
Position: Quality Control Supervisor.
Main activities:
 Assure all the materials, components and final product in accordance with the Engineering
Specifications.
 Assure the performance of the production processes in accordance with the Control Plans.
 Submit and control the Quality Metrics (scrap, FPY of leaks, final inspection, dock audit).
 Report the non-conformances with raw materials and purchased components to our
suppliers.
 Submit the warranties reports.
 Lead the disciplinary teams to implement corrective actions and improvements related to the
Product Quality.
 Follow up the customer complaints through the 8Ds methodology.
Main achievements:
 Manage all the activities of Quality Control department during three years.
 Implement a PC program to record and analyze the behavior of the initial leak rate.
 Lead the change of the solder in cores process to reduce the initial leak rate from 12% to 2%.
 Implement the final inspection and scrap charts.
 Implement the analysis reports for warranties.
 Create the first procedures of Quality inspections based on the ISO 9001 requirements.
 Take part in the implementation of the first Quality Manual (ISO 9001).
 Create the Quality formats under ISO 9001: inspections, audits, process monitoring, non-
conforming material targets, etc.
 Internal auditor ISO 9001.
3.1 ALAMBRADOS AUTOMOTRICES (Tier 1 for GM). 1990 – 1993
3.2 GO/DAN DE MEXICO (VISTA-PRO AUTOMOTIVE, LLC). 1993 - 2000
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4. 3
 Optimize the Quality Control human resources with a 30% of Quality Technicians reduction.
 Visit in FERMONT company to analyze the failures of our industrial radiators and reduce 50%
the warranties.
Nuevo Laredo, Tamaulipas, Mexico.
Position: Product Engineer and Engineering Manager Assistant.
Main activities:
 Assure the correct data in the BOMs.
 Assure the correct specifications in the Engineering drawings.
 Release all the necessary drawings and Engineering specifications to Quality and Production
departments.
 Introduction of new models from prototype stage to production release.
 Control the Engineering documentation in accordance with requirements of ISO 9001 Quality
System.
 Development of new models together with New Haven Engineering (corporate).
 Leak process trials to change materials.
 Development of tests in the cycle tester to assure the good integrity of our products.
 Issue and approve the ECRs (Engineering Change Request).
 Give support to the Manufacture Engineers during the implementation of new machinery and
tooling.
 Cost reduction projects.
Main achievements:
 Introduction of 28 new radiators models (aftermarket) and 2 new Industrial radiators (OEM).
 Implement design improvements to manufactured components and final product.
 Lead the start of the Industrial Radiators process. This was the first OEM process in our
Nuevo Laredo plant.
 Optimize the Engineering human resources, one technician position was eliminated.
 Coordinate the transferring of 14 Industrial radiators (OEM) and creation of 100 drawings in
AutoCAD.
 Participate in the transition stage and capability study of new Fin Machine. Take training and
develop studies at Ecko plant; Lakewood, NY.
 Lead the implementation of ERP concerning the BOMs accuracy to achieve the 98% goal.
The BOMs accuracy was increased from 90% to 98% en eight months.
 Develop new local suppliers for purchased components used on Industrial radiators (CTR –
Solder on).
 Manage all the Engineering activities when the Engineering Manager is absent.
3.3 TRANSPRO - PROLIANCE (VISTA-PRO AUTOMOTIVE, LLC.) 2000 - 2006
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5. 4
Tier 1 & Tier 2 for FORD / Tier 1 for GM.
Nuevo Laredo, Tamaulipas, Mexico.
Position: Quality Assurance Manager.
Main activities:
 Manage all the activities related to Quality Assurance department.
 Implement and keep Quality Systems and/or plans to assure the customer expectations and
Engineering specifications.
 Coordinate all the activities and projects related to the Quality System ISO/TS 16949 & ISO
9001 including internal and external audits.
 Drives continuous improvement through trend reporting analysis and metrics management.
 Optimize all the resources in Quality Assurance department.
 Report the non-conformances with raw materials and purchased components to our suppliers
and follow up the behavior in PPMs.
 Document Control for Quality System ISO/TS 16949. Keep updated and available all the
documentation.
 Submit and control the Quality Metrics (scrap, FPY of leaks, final inspection, supplier score
card, customer complaints, labels audits for OE Products, and FORD Delivery).
 Lead the disciplinary teams to follow up customer complaints through the 8Ds methodology
and/or methodology required by OE customers.
 Follow up all the requirements related to Q1 (FORD recognition).
 Follow up the customer satisfaction.
 Implement and keep an internal system to assure the optimal conditions of the measurement
equipment including the verification and calibration.
 Implement the control plans, process monitoring, audits, inspections, visual aids, and visual
administration related to Quality Assurance.
 Follow up all the activities of Receiving Inspection.
 Quality Assurance activities to develop PPAPs of Nuevo Laredo plant.
 Require and integrate the PPAPs submitted by our suppliers related to OE products.
 Develop the yearly meeting about Management Review in accordance with ISO/TS 16949
requirements.
 Schedule the external and internal audits of ISO 14001.
 Develop an follow up all the activities of Nuevo Laredo plant laboratory: Durability tests
(pressure cycle test and burst test), brazing analysis, destructive tests, root-cause analysis in
microscope, aluminum CLAD analysis, etc.
 Develop an follow up the activities related to metrology, calibration and verification.
Main achievements:
 Develop the Master Gantt Chart and lead the Q1 project for Nuevo Laredo Plant, Southaven,
MS Distribution Center; and Nashville, TN corporate offices.
NOTE: We obtained the Q1 certificate and plaque by FORD Motor Company in October
2013.
 Implement the MMOG (Materials Management Operations Guideline) requirements related to
FORD products including the electronic communication between FORD and Vista-Pro
Automotive.
3.4 PROLIANCE - VISTA-PRO AUTOMOTIVE, LLC. 2006 – 2014
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6. 5
 Develop the Master Gantt Chart and lead the transferring of the shipping point from
Southaven, MS to Laredo, TX warehouse related to OE products for FORD.
 Implement in the Quality Assurance department all the procedures and activities required by
ISO/TS 16949.
 Take part of the lead team to upgrade our Quality System from ISO 9001 to ISO/TS 16949
and lead the first external audit under this standard.
NOTE: We got the certification in February 2011 under ISO/TS 16949:2009 by first time at
Vista-Pro Automotive.
 Implement the continuous improvement system and procedure for any issue related to the
quality product.
 Get the yearly goal for all Quality Assurance Metrics.
 Obtain the responsibility to submit the SCARs and have the direct communication with our
suppliers.
NOTE: Previously, our corporate was the responsible of this activity.
 Optimize the Quality Assurance human resources. Three positions of QA Technicians and
two positions of QA Supervisor were eliminated.
 Implement the LPA (Layered Process Audits) in all the plant areas.
 Implement a robust system in Receiving Inspection to avoid production shutdowns and
quality issues in our final products.
 Implement a 6 Sigma project to upgrade our FPY of leaks (PTA Radiators) from 95.99% to
98.13% in three months.
 Take part of the lead team to submit all the PPAPs for GM and FORD to obtain the
production approval (transferred models from Reynosa Plant to Nuevo Laredo Plant).
 Develop the Manufacturing Site Assessment for FORD by first time at Vista-Pro Automotive
company.
 All the external audits under ISO 9001 and ISO/TS 16949 have been approved satisfactorily
without any major non-conformance.
 Implement the traceability for all OE products such as Radiators, Heaters, Oil Coolers for our
customers (FORD, GM, ACH, POLARIS, TWI/ECS).
 Implement all the requirements of our Quality System ISO/TS 16949 for all the models and
processes transferred from Reynosa plant to Nuevo Laredo plant in August 2011 year. We
approved the surveillance audit in February 2012 including all transferred from Reynosa.
 The customer complaints metric has had a favorable trend. It has been improved from 961
PPMs (2006 year) to 24 PPMs (2014 YTD).
Tier 1 for FORD, GM, GETRAG, and MAZDA.
Current job.
Nuevo Laredo, Tamaulipas, Mexico.
Position: General Quality Systems and Laboratories Supervisor.
Main activities:
 Supervise and monitor the activities of Quality Systems, Metrology Laboratory and
Metallurgical Laboratory with the support of the corresponding Supervisors, with the main
objective to assure the accomplishment of all the activities and goals in accordance with the
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7. 6
established procedures in Linamar Nuevo Laredo Plant, customer requirements, and ISO/TS
16949 requirements.
 Assure the accomplishment of Quality Standards of processed loads in Heat Treatment
furnaces of Linamar Nuevo Laredo Plant through the hardness tests and different
metallurgical studies which are developed in the Metallurgical Laboratory.
 Coordinate and follow up with the three Business Units the integration of Internal Corrective /
Preventive Actions through the 8Ds methodology until each single action is completed.
 Assure all the measuring machines (CMMs, Gear Analyzers, Profilometers, Harness Testers,
Stereoscopes, Microscopes, etc.) of Laboratories are maintained in optimal conditions and
with their current calibrations.
 With the support of Metrology Laboratory Supervisors assure an appropriate verification and
calibration system of all the gauges used in the production lines, and assure the development
of R&R studies (MSA), correlation studies an special studies.
 With the support of the Quality System Supervisor assure an appropriate annual schedule of
internal audits ISO/TS 16949.
 Work together with Human Resources department in order to schedule all trainings required
by ISO/TS 16949 and different customers, for example, Core Tools (APQP, PPAP, AMEF,
MSA, SPC), BIQS, etc. All involved employees are considered including Internal Auditors.
 Assure that the Customer Specific Requirements are incorporated in Linamar Quality System
by Quality Systems Supervisor.
 Coordinate the integration of the monthly presentation of Management Review.
 Assure that CQI-9 and CQI-15 assessments are integrated and updated yearly on time by the
Metallurgical Laboratory Supervisor (Metallurgical Engineer).
 Review the Customer Portals on a daily basis in order to verify the Linamar performance and
assure a fast response when is required.
 Assure a satisfactory Q1 Score in SIM (Supplier Improvement Metrics) of FORD Portal.
Main achievements:
 Cero non-conformances in external audits ISO/TS 16949 and customers audits (2015 and
2016) related to areas under my responsibility.
 Implement a deep analysis of monthly LPA results and continuous improvement activities.
 Incorporate a more effective LPA System increasing from 5 audit check list to 433 audit check
lists in order to be able to develop an audit by operation and not by complete production line.
 Eliminate the overtime in Metrology Laboratory and Metallurgical Laboratory since August
2016.
 Develop a training of Q1 Awareness for all involved employees.
 Obtain a satisfactory score of 5Ss in both laboratories.
 Improve the follow up of maintenance for CMMs and Gear Analyzers.
 Incorporate a daily report to inform the Quality Manager properly.
 Participate as part of the leading team to incorporate all the BIQS requirements by first time in
Linamar Nuevo Laredo Plant. The customer audit was passed in the first attempt.
 Incorporate a master plan to certify the Laredo Texas Warehouse under ISO/TS 16949 by
first time. The external audit was passed without any non-conformance in November 4
th
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2016.
 Incorporate a master plan for the transition from ISO/TS 16949:2009 to IATF 16949:2016.
 Pursuit a closely follow up of Materials disputes related to the FORD Delivery Metric in order
to keep five months in a row with 100 points (Production and Service).
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8. 7
 Spanish (100%).
 English (85%).
 Achieve all the assigned objectives and projects.
 High compromise with the company. No matter what working hours, days off, vacations, etc.
 Personnel management.
 Good administrator working in accordance with the department budget.
 High sense of urgency.
 Team work.
 Open for learning something new always.
 Stable person with capacity to keep working long period in same company.
Continue improving my knowledge through new challenges in my current job and attending external
trainings in order to achieve the position of Quality Manager again in 2017 year.
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