Natasha van den Berg has over 20 years of experience in quality assurance and technical roles in the fashion industry. She currently works as a Quality Assurance Executive for Edcon Group, where she manages a team ensuring quality standards. Previously, she held roles as a Quality Assurance Technical Manager and Senior Garment Technologist for Edcon, and has also worked in advertising and consumer relations. She has a National Diploma in Clothing Management and various business leadership qualifications.

1. Curriculum Vitae
of
Natasha van den Berg

2. Personal Details
Title : Mrs.
Surname : van den Berg
Maiden : Stringer
First names : Natasha
Identity Number : 7512150114087
Date of Birth : 15 December 1975
Gender : Female
Nationality : South African
Race : Coloured
Home language : English
Other language : Afrikaans
Residential Address : 3 Leo Avenue, Sundowner
Contact Details : 082 560 8101
Email : tashvdberg@gmail.com
Health : Very Good
Education
Secondary Education:
School : Ennerdale Secondary High
Highest Standard : Grade 12,
Senior Certificate with Exemption
Subjects : English HG
Afrikaans SG
Biology HG
Business Economics HG
Mathematics SG
Accountancy SG

3. Tertiary Education:
Institution : University of Johannesburg (Wits Technikon)
Achievements : National Diploma Clothing Management
Duration : 1993 - 1996
Subjects Passed : Cutting Room Control and practice
Design and Pattern Development
Finance and Administration
Manufacture and Construction
Production, Organization and Control
Productivity and Work Study
Quality Control and Marketing
Textiles
Communication and Human Resources
Personality Profile:
Very energetic individual who is results driven! Always ready for a challenge and
always thinks of best practise when executing projects.
Creative thinker who is not a fan of repetition and therefore bores easily.
People’s person and enjoys leading teams – loves to coach and mentor.
Work/Life balance important.

4. Course – Emerging Business Leadership Programme (NQF Level 5)
Institution: GrowthLink Learning Technologies
Modules:
Module Studyschool
Attended
POE /
Assignment
Handed In
Results
Yes No Yes No Competent Not Yet
Competent
Principles of Business Strategy in
Practice (SS1)
x x x
Performance Management and
Coaching (SS2)
x x x
Operations Management (SS3) x x x
Business Finance (SS4) x x x
Customer Relations Management
(SS5)
x x x
Team Effectiveness Management
(SS6)
X X x
Work Experience

5. Currently: Edcon Group
Period: March 2016 – to date
Job Description: Quality Assurance Executive – Edgars Chain
Job Profile: To manage the Edgars Chain Strategy and a team of QA
Technical Managers and their teams ranging from Ladies Outerwear,
Intimatewear, Menswear, Childrenswear, Textiles, Knitwear, Jewelry and
Footwear and Accessories. To assist in achieving business objectives through
technical support and the monitoring and maintenance of QA standards by both
internal and external stakeholders. To support all departments including e-
commerce, store training initiatives,
Competencies and Behaviors:-
• Open and Effective Communication
• Customer insight and Focus
• Analytical thinking
• Planning and Organizing
• Performance Focus
• Problem Solving
• Team Leadership
• Business Accumen
Tactical Management of People (Strength):-
• Create a motivational environment for the region/division by proactively
identifying ways to improve the organizational climate in alignment to the
business needs which improve excellence in performance/results.
• Facilitate high performing cross-functional teams by identifying and
optimizing the diverse skills and cultural insights of individuals.
• Proactively identify the short to medium term development needs of
people by the accurate analysis of current capability vs. future
requirements within the division/team.

6. • Effectively utilize the Group’s talent management programme for the
mobilization and retention of key people within the division.
• Construct, implement and fine tune systems and procedures to cope with
stability and change, engaging with the short to medium term future.

7. Work Experience
Currently: Edcon Group
Period: 2007 – February 2016
Job Description: Quality Assurance Technical Manager – Ladieswear
Job Profile: To manage the strategy and a team of technologists. To
assist in achieving business objectives through technical support and the
monitoring and maintenance of QA standards by both internal and external
stakeholders.
Output Responsibilities
Formulate corporate governance and
business operating principles to
minimize operational and reputational
risks for the Group.
Determine solutions to meet suppliers
production needs/constraints
Effectively administrate the
implementation of the QA standards,
through a proactive and reactive
service.
Conducting training sessions to ensure
suppliers/merchants are exposed to
appropriate facts, values and
processes relating to QA.
Ensure records are kept of changes
and updates.
Drive and maintain standards of quality
assurance development throughout the
supply chain which drives customer
retention on sales.
Ensure maximum profitability by
extending lifetime value to customers
through the delivery of optimal
customer service.
Monitor Supplier performance and
identify problematic QA trends. Guide
team members to take action and
provide input to Chain representatives
on supplier developments.
Align service delivery to customer
requirements.
Negotiate and propose the need for
change in QA requirements to ensure
alignment with market trends and
Chain requirements.
Develop, integrate, implement and
leverage the extraction of key HR
performance indicators in such a
manner as to reflect the core value-add
with regard to tangible and non-
tangible performance results, thereby
contributing to the sustainability of the
Group.
Ensure Technical assessments are
conducted in accordance with QA
requirements and in line with SLA’s.
Analyse team performance and Monitor Team/Supplier performance on

8. implement actions to improve
performance.
an ongoing basis and re-negotiate
deliverables where required, also
taking corrective action where
necessary.
Ensure effectiveness and
competitiveness in the market both
locally and internationally.
Analyse and evaluate local and
international trends to ensure aligned to
business needs.
Coaching and Development success in a Technical Management Role:-
54% of people reporting in have been promoted due to coaching and
development by me since 2007 to February 2016.
Projects:-
On-going:- Product Silhouette and Fit Comparatives/Assessments for Edgars
Ladieswear, but also looking at the Quality Assurance Department at a larger
scale i.e. systems, processes, ways of training vendors, shape blocks for
problem areas in patterns.
Project Tech Pack (cross-functional team covering all aspects/areas of the
business i.e. Intimatewear, footwear, knitwear, menswear, textiles, hardlines) –
Unpacking the current process, coming up with clearer/improved ways keeping
the business needs in mind and ensuring improved effectiveness. Consistency
was key across all areas. Recommendations from project currently in place.

9. Work Experience
Previous: Edcon Group
Period: 2004-2007
Job Description: Senior Garment Technologist - Ladieswear
Job Profile: To provide a Technical support function for relevant
stakeholders (merchants/sourcing/suppliers) to facilitate customer satisfaction
with adherence to quality standards and procedures set by the QA Division. To
ensure that bulk production is in line with the required quality standards
interfacing between the Chain, Sourcing and Suppliers. To develop and
maintain detailed construction/engineering performance standards of products
supplied to the Chains.
Output Responsibilities
Develop and implement QA standards
within Group Merchandise/Sourcing.
Drafting Tech Packs for
Sourcing/Suppliers which becomes part
of the Quality contract.
Coordinate companywide standards
governing internal merchants, sourcing
and suppliers based on industry and
legal norms and standards both locally
and internationally.
Contribute to product development,
assisting all members of the QA team
to initiate improvements to product
quality and manufacturing methods.
Effectively administrate the
implementation of the QA standards
through a proactive and reactive
service.
Promote Right First Time approach to
sealing submissions by ensuring
detailed information at Tech Pack
stage.
Vendor Management Communicating Supplier Scorecards to
merchants, Sourcing and vendors to
ensure maintained and improved
excellence with regards to
performance.
Ensuring Speed to market in a High
Fashion environment.
Ensure Service Level Agreements are
met in the time frame required to
promote Quick Response and Fast
Fashion.
Comparative projects to enhance QA
standards.
Competitor Analysis to ensure business
is market related with regards to Fit and
Construction.

10. Competencies and Behaviours:
• Open and effective Communication
• Relationship Management
• Customer insight and Focus
• Analytical Thinking
• Planning and Organising
• Performance Focus
• Problem Solving
Over and Above job description at above workplace (2006 – to date):-
End of Year function Team lead – brainstorming themed events, planning,
organizing, handling the budget, managing cross functional teams, liaising with
venue, managing all the logistics around the entire event.

11. Work Experience
Previous: 8 seconds Branding and Design
Period: 2002 – 2004
Reason for leaving: Enjoyed this job, but wanted to return to Clothing Industry
Job Description: Account Manager
Job Profile: “Below the line” advertising and Design Agency. The link
between the client and the agency team. Salesperson for the agency and the
client's representative within the agency. Lead the agencies ideas in the way of
presentations, ensuring the ideas remain to the brief and is kept within the
deadline and budget.
• Creating a portfolio of client accounts and monitoring the ongoing
activities related to them.
• Managing, reviewing progress and delivering the client’s advertisement
projects.
• Conducting meetings with the clients as well as informing them about the
current work status of their projects.
• Establishing relationships with new clients and maintaining and nurturing
business relationships with existing clients. Relationship Management.
• Agility. Worked to very tight deadlines which became a strength in later
jobs.
Brand worked on: Coca Cola Africa (brainstorming ideas for promotions,
competitions, etc). Organising logistics around photo shoots for print ads and
material (models, props, voice over artists, make-up artists, photographers,
sourcing prizes for competitions, etc).

12. Work Experience
Previous: British American Tobacco (Pretoria)
Period: 2001 – 2002
Reason for leaving: no work/life balance towards end of 1 year period, but was
very good experience.
Job Description: Consumer Relations Ambassador – Peter Stuyvesant
Job Profile: Embodiment of the Corporate Identity of the Brand in
appearance, behaviour, values, ie. Living the lifestyle of the Peter Stuyvesant
Brand.
• Due to legislation, ambassadors are the only way the brand can get to it’s
consumers and therefore cover a very large part of SA.
• One-on-one communication is key and the only way to maintain customer
loyalty and on-boarding competitive brand consumers.
• Ambassadors live the Peter Stuyvesant brand which is a strategic tool
used to engage consumers as a sense of “belonging”, also creating
aspiration to belong (competitive consumers)
• Event brainstorm and co-ordination also part of the job profile, keeping
the essence and lifestyle of the brand in mind. Platform for loyal
consumers to enjoy the Peter Stuyvesant lifestyle.
• Daily function:- capturing and collecting customer profiles of consumers to
grow the database. This is so that Peter Stuyvesant can communicate
with their consumers via post, e-mail, etc keeping them engaged with the
brand.
• Relationship Management

13. Work Experience
Previous: Edcon Group
Period: December 1996 – 2001
Reason for leaving: Young and wanted to explore something different to Retail
Job Description: Garment Technologist (Childrenswear, Menswear, Home
Living, Ladieswear covered over the above period)
Job Profile: To provide a Technical support function for relevant
stakeholders (merchants/sourcing/suppliers) to facilitate customer satisfaction
with adherence to quality standards and procedures set by the QA Division.
• Develop and implement QA standards within Group Merchandise,
Sourcing
• Coordinate companywide standards governing internal merchants,
sourcing and suppliers based on industry and legal norms and standards
both locally and internationally.
• Develop Tech Packs for costing and sampling purposes keeping Sourcing
standards, measurements, grading, garment construction, fit blocks, etc
in mind.
• Assess and approve Pre-production samples from suppliers before
production may commence.
• Communicate Quality Grades to suppliers and merchants.
• Promote “Right First Time” approach to sealing submissions.
• Create and Approve Grade Specifications for Production.
• Conduct Seasonal Fit comparatives to ensure fit blocks are appropriate.
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