CURRICULUM VITAE FOR NAKABANGA KAMABWE SHAMWANA
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This document contains personal and employment details of Nakabanga Kamambwe Amanda Shamwana. It includes her contact information, attributes, education background with certifications in counseling and hotel management, and employment history in tourism and front office roles in Zambia and South Africa. References are also provided from her past employers in Johannesburg and Livingstone.
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The document provides a summary of Rosina Boctor's work experience and qualifications. She has over 15 years of experience in customer service, administrative, and accounting roles. Her experience includes positions in travel counseling, customer service, accounting assistance, and office assistance. She has strong communication, organizational, and problem-solving skills developed through managing customer needs, bookings, invoices, and other tasks.
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Mr. Desmond Khumalo is applying for an advertised position. He has extensive experience in office and service industry roles, giving him varied skills to work with different people. As a motivated and eager to learn individual, he believes he would be a good fit. He highlights his client focus, communication skills, initiative, flexibility and eagerness to learn. His areas of competence include hotel operations, being a team player, and proficiency in Microsoft Office. He provides references and is available immediately.
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Leah Wangui Kimata is a Kenyan professional with over 15 years of experience in administration and customer service roles. She has strong analytical, planning, communication, and relationship building skills. Currently she works as a Senior Executive Administrator at Mara-Ison Technologies Ltd where she manages office operations and support services.
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Martha Maria Jacoba Botha's curriculum vitae summarizes her personal and professional experience. She has over 20 years of experience in security, surveillance and emergency medical response. Her most recent role is as an ILS medic at Netcare Linmed Hospital in the emergency room since 2015. Previously she held various security and surveillance roles at Sun International Casinos from 1998 to 2014, including as a Shift Manager. She has obtained several certifications in security management, health and safety, firefighting and emergency medical response.
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Akani Maluleke has submitted her curriculum vitae for review. She holds a BCom in Economics from UNISA and a Diploma in Banking from the University of Johannesburg. Her work experience includes roles as a Call Centre Agent for Medscheme Holdings, handling medical aid queries, and as an Exam Department Administrator for UNISA, administering exam processes. She lists references from her supervisors at Medscheme who can speak to her work performance and skills which include customer focus, communication, and problem solving.
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CURRICULUM VITAE FOR NAKABANGA KAMABWE SHAMWANA
- 1. PERSONAL DETAILS First Names: Nakabanga Kamambwe Amanda Surname: Shamwana NRC Number: 757993 /11 / 1 Driver’s License: 207050/1/1 Mobile Number: 096 6 480 494 E – Mail Address: kamambwe_shamwana@yahoo.com PERSONAL ATTRIBUTES I am pleasant and well mannered. I have good communications, interpersonal, administrative, listening and general office skills. I have good planning and organizational skills. I am able to multi task and work well under pressure. I am flexible and demonstrate sound work ethics. I am discreet with personal and confidential with information. I am respectful and mature. I am honest and trustworthy. I am a fast learner. EDUCATIONAL BACKGROUND Institution: YWCA, Lusaka, Zambia – Zambia Counseling Council Qualification: Certification in Psychosocial Counseling and Skills License number: 23413 Subjects: HIV / AIDS related issues, Introduction to Counseling, Human Development, Professional and Ethical Issues, Counseling for Special Situations and Training and Facilitation Institution: Birnam Business College, Johannesburg, South Africa Qualification: Advanced Hotel Management Diploma Subjects: Basic Bookkeeping, Front Office Principles, Business Management, Typing, Customer Care and Business Etiquette, Stock Control, MS Word 97, Food and Beverage, Accommodation Studies, Industrial Relations, Basic Public Relations, Business Administration, Business Communications, Cookery Theory and Computers (Incl MS Excel, PowerPoint etc.) Institution: International Business Institute, New York, USA Qualifications: Business Communications Certificate Front Office Principles Institution: Hotel and Tourism Training Institute, Fairview Hotel, Lusaka, Zambia Qualification: Certificate of Achievement Subjects: Travel Agency Practice, Business Accounting, Fares and Ticketing, Selling and Customer Care Institution: Banani Girls International Secondary School Qualification: Certificate Subjects: Mathematics, Chemistry, Biology, Geography, History, English Literature, English Language, French.
- 2. EMPOYMENT DETAILS Organization: Bushtracks Africa Limited Position: FITS and Groups, Incentives and Tour Operating Assistant Duties: Receiving bookings of services (such as Hotel, Lodge, transfers and activities) from Manager and Making Reservations via Tour Plan, Radio and Telephone, ensuring the itinerary confirmed with Clients is correctly booked and is received by the client on arrival, Follow up on all bookings periodically with service providers and Ensure the services are ready, when need arises follow up payment With clients as well as reminding finance department to pay the Service providers, ensure fulfillment (operators) of other tour services Of good quality, promote various tour activities (such as Cruises, Chobe Day Trips, Elephant and Horse Rides etc.) to travel agents and customers, Confirming flights on behalf of customers, radio communication with Other Tour Operators and Bushtracks Africa Tour Guides. Organization: Intundla Game Lodge, Pretoria, South Africa Position: Front Office / Conference Coordinator Duties: Arranging all details for accommodation and events (such as guest speakers, chairs, tables, snacks, catering, flipcharts, projectors and audio visual equipmentetc., events management for board meeting, team building events, conferences etc., checking in and checking out guests, telephonic, secretarial and general office duties, collecting payments and receipting, monitoring staff and drivers log book, room inspection and Human Resources Representative on the Lodge. Organization: Lipton Griffin International, Johannesburg, South Africa Position: Front Office / Personal Assistant Duties: Answering Busy Switchboard, General Office, Secretarial and Administrative Duties, Scanning new Motorola phones and saving information according to date of arrival on MS Excel, Screening Visitors and mail and directing them to the appropriate contacts, sending and receiving faxes and e-mails, preparing electronic diaries and correspondences on behalf of the Directors, managing company events (such as Birthday Parties and End of year parties etc.). REFERENCES Ms. Makalo Mwanza Lipton Griffin International Johannesburg South Africa Mobile: 0965717560 Mrs. Catherine Mukubwe Bushtracks Africa Limited Livingstone Zambia Tel: 021 3 323232 Mr. De Wet Duplessis Intundla Game Lodge Pretoria South Africa Mob: +27 (0) 828012151