1. CURRICULUMN VITAE OF SINOVUYO H. B. LEBONA
ID NO. 8310070615088
PERSONAL PROFILE
I am a matured,responsible,vigilant,committedandhighlymotivated hardworkingyoungwoman,
whowouldlike toexpandmyworkingexperience inyourorganization.Mygoal isto work inan
environmentwhere Icoulddevelopmyselfprofessionally,havinganexcellentverbal andwritten
communicationskill.
PERSONAL DETAILS
First Names : Sinovuyo,Hyacinth,Bophelo
Surname : Lebona
Gender : Female
Cell Number : (078) 136 2203
Alternative Number : (074) 860 1452
Physical Address : 4004 Mikado Flat
505 18th
Avenue
Cnr FrederikaStr
Rietfontein
E-mail : sinovuyolebona@gmail.com
Marital Status : Single
Nationality : SouthAfrican
Languages : English,Xhosa,Zulu,Sotho,Tswana&Afrikaans
Dependent’s : One
SECONDARY EDUCATION
Name ofSchool : Sibi SeniorSecondary
HighestGrade Passed : Grade 12 (Matric)
Period : Year 2001
SubjectsPassed : English2nd
Language HG, Xhosa1st
Language HG, MathematicsSG,
and AccountingSG, Business EconomicsSG& EconomicsSG.
TERTIARY EDUCATION

2. UniversityOfCape Town (GetSmarter) : Strategic BusinessManagement(11/04/ – 31/07/2016)
GordonInstitute of BusinessScience : BusinessDisciplines (26March 2014 – Drop out)
Subjects : Introduction to Operations Management– Strategy – StrategicPlanning&
Balancedscorecard – Performance Objectives
Design– Products,Services&Process – ManufacturingandService Organization –
Service Concept&ProcessDesign,Little Law
Planning& Control–PlanningProcessPhases –Capacity,DesignversusEffective
Capacity – CapacityPlans – Inventory&Quality
OperationsImprovement7C’sFrameworkforOperations Improvement–Theory
Constraints – Six Sigma– ReducingWaste,Leanoperations –Failure Prevention&
Recovery
Institution : HospitalityYouthInitiative (July2012)
QualificationObtained : National DiplomainTourismManagement
Learner shipProgram me : Energy Guides (2008 – 2009)
Additional Qualification : Fares & Ticketing(GautengTravel Academy)
Institution : Universityof Pretoria(2005)
Certificate Obtained : Online Galileosystem
Institution : Tshwane NorthCollege (2002 – 2004)
QualificationObtained : National Certificate–TourismManagement& EventSupport /
Guiding
Study Units : Communications,SmallBusiness&Numeracy,S.A.Tourism, Tour
Guiding,Cultural Heritage &Sustainable Tourism, EventSupport&
Life Skills.
WORKING EXPIRIENCE & FORMAL TRAINING
GordonInstitute of BusinessScience :GuestRelationsOfficer(Oct2013 – 31 May 2016)
Duties : Prepare Debtorscontrol on Excel fromAmadeusReportsevery
monthend;Run NightAudit;ReceptionDuties andbookings –
Rooms Keycut systemfrom ADEL; Checkin andout guest;Attendto
guestrelatedneed andPrepare guestinvoices;Switchboard
operation

3. Water ResearchCommission : Part time Receptionist (2013 – Jan 2014)
Duties : On call receptionistwithparttime basis;switch boardoperator;
receivingdeliveries;assistanttoGA’sAdministrationwork
City Lodge Bryanston : Receptionist(January– May 2013)
Duties : CheckIn & out guestson arrival /departure,Switchboard
operation,makingroomreservationsthroughe-mail,Telephone
bookingsandforwalkin guests.
: Charge roomsperindividual guestsupplied,Change roomstatuses
priorto guestarrive & allocate themto theirrooms.
: Do cashierbanking& filling.
Road Lodge Centurion : Relief FrontOfficer/Receptionists(July–December2012)
Town Lodge Menlo : Reservationist&Receptionist (February–August 2012)
Duties : Additional tothe above mentioneddutiesistobe the all-around
departmenttrainee whichincludesHouse Keeping&Laundry,being
a chef,AdministrationOfficer&Waitress.
Makanyani Safari Lodge : Front of House – Part Time (2010)
Duties : Meet & Greetprior to sight-seeing,Waitress,Checkinguestsand
accompanythemto theirrooms.
Tour VestInboundOperations : Trainee Travel Consultant (July2008 – Aug. 2009)
Duties : Prepare Itinerary,Pre Bookaccommodation,Car hire,tours&
Shuttle servicesperindividualneedsorgroupbookings.
Sikhonathi InvestmentClub : Personal Assistant (2005/2006)
Duties : AdministrationOfficer
The ElephantSanctuary : Receptionist&assistantadministrator (Jan. 2006 – Oct. 2007)
Duties : Cashier,Place ordersforstationeryonbehalf of the company,
meet& Greet, KeepCompany toguestswhile waitingfortheir
elephantrides/tours,charge guestsaccordingly&provide invoices.

4. Pretoria Hotel : Front of House
Duties : Same as above butusinga differentsystem.
JohannesburgWorldSummit : (JOWSCO) onSustainable TourismAugust–Sept. 2002
Duties : TouristGuide & eventSupporter
RECOGNITIONAWARD : Most consistence performercertificate
REFFERENCES
Ms. NomsaMbatha : Front Office Manager (IllovoLodge T/A GIBS)
Tel No. : (011) 268 5565 / 072 558 0945
Mr. PaoloComo : General Manager IllovoLodge – GIBS
Tel No. : (011) 771 4000 / (011) 771 4151
Mrs. Linda Smit : Water ReseachCommision GA KSA 7
Miss ReshmiliLutchman : HR Manager& AnnaJansen
Tel.No : +2712 330 0340
Miss ThandiswaNdaba : (City Lodge Bryanston Front Office Manager)
Telephone No. : +27 11 706-7800/ (072) 178 1988
Mrs. EvelynStander/PhumlaMlungwana :( Road Lodge CenturionGeneral Manager)
Telephone No. : (012) 641 0400 / (072) 849 1436
Mrs. LynneteGreef /Mr. Garth Kew :( Managers at Makanyane Lodge)
Telephone No. : (014)
Mrs. Erica Kempkon :( Managing Director – Energy Guides)
Telephone No. : (011) 293 1296 / (083) 849 1316
Mrs. ZukiswaMda : GCIS (Communications Officer)
Telephone No. : (012) 314 2274 / (072) 287 4811