During Discuss Agile Day Delhi 2019 - One Day Conference (14 September), Hariharaganesh presented his talk on Culture and You. Check out the exclusive Interview of Hariharganesh at the last slide. Talk Description: Organization's culture is the sum of belief and behaviors of all employees. It is built on values and drives Organizational effectiveness through Competitive advantage. The visible part of cultural iceberg drives us to think what we see and believe in our Organization constitutes the culture. There is also big portion of cultural iceberg that is not visible to the employees that drives the hard reality. Culture is a soft concept and like strategy it cannot be copied. Is there a way to measure culture? If not, then how do we say whether particular culture is good or bad? As an individual how often do we change our behavior to adapt to a new situation? If changing one’s behavior is tough, then how difficult is to change behavior of big Organization? Discuss Agile an user group of Scrum Alliance conducted an One Day Conference On 14th of September, 2019. This was the 5th conference organized by Discuss Agile & sponsored by iZenBridge Consultancy in Delhi. Discuss Agile Day is an one day event of like-minded Agile practitioners, trainers, coaches, and enthusiasts.

1. 1

2. Harihara Ganesh D
Sr.Program Manager & Agile Leader

3. Value Proposition
Explore Cultural Iceberg
Interlocking
element of
culture
Transforming
Culture

4. The Objective : Knowledge Sharing& Learning
Your
Knowledge
My
Knowledge
Our
Knowledge

5. What Culture is not.
Ram’s job hunt

6. Interlocking
Elements of Culture
Goals
Roles
Process/
Practice
Values
Communica
tion
Attitude
Assumptions
Cultural Iceberg (cont..)
That’s not
my
problem
I’m
frustrated
We are
cool
No
balance of
any kind
Regardless
, nothing
changes
here
Deadline is
approaching
Invisible Organization Culture
Ref: https://www.torbenrick.eu/blog/culture/organizational-culture-is-like-an-iceberg/
There's more
to this than
meets the eye

7. Culture Effect: Agile Transformation flip flop 1
Agile
Transformation
flip flop case
study 1
All in
Buy In
Org SilosEcosystem reach
Dev-ops
Coach
Engagement
Sustenance

8. Culture Effect: Agile Transformation flip flop 2
Buy In
Organizational
Instability
What Worked?
Agile
Transformation
flip flop case
study 2
Budget
Organization Structure
Reach
Changed Model/Strategy
Buy In

9. Who do you think killed Transformation ?
Cases review
Leadership
• Alignment
• Priority
Prod. Mgmt.
• Alignment
• Execution
• Stability
• Structure
Others

10. What killed the Transformation ? (cont..)
Cases review
Leadership
did but
the collective
Team
behavior
did too
Prod. Mgmt.
did but
lack of shared
belief and value
did too
Stability and
Org Structure
did but
attitude
and perception
did too
Our CULTURE did too#

11. Elements of Organizational Effectiveness
1.The
Foundation
Mission
Vision
Core Value
3.Key
Compon
ents
People
Process
Customers
Product/Se
rvice
1. The Foundation
2. Core Elements
3. Key Components
2. Core
Elements
CULTURE
STRATEGY
LEADERSHIP

12. 12
Reality Oriented
Possibility Oriented
Company
Oriented
People
Oriented
Schneider Culture Model – What do we do to be successful ?
Courtesy: Agilitrix 2011
Collaboration
Trust
People
Diversity
Interaction
Partnership
Control
Stability Order
Process
Predictability
Power Hierarchy
Wesucceedby
workingTogether
Wesucceedbygetting
andkeepingcontrol
Cultivation
Purpose/Faith
Growth
Dedication
Let things evolve
Creativity
Subjectivity
Wesucceedby
growingpeoplewho
fulfilourvision
Competence
Efficiency
Professionalism
Meritocracy
Expertise
Craftsmanship
Achievement is the Bot
Wesucceedbybeing
thebest

13. Culture Journey so far…
Explore Cultural Iceberg
Interlocking
elements of
culture
Transforming
Culture

14. Transforming Culture - Alignment
ORGANIZATIONAL CULTURE EATS STRATEGY FOR BREAKFAST, LUNCH AND DINNER
Vision
Strategy Talent
Vision
Strategy
Talent
Culture GROWTH
Culture

15. Transforming Culture - Create a Movement not a Mandate
The cultural movement engages the employees and is more actionable. Movements give everyone
in the company a sense of direction and align them with the company goals.

16. Transforming Culture: Hire for Culture first Skill Next
Value based hiring process
Group Interview
Scenario based questionsRole Play
Don’t just ask candidates to tell you how they espouse your company’s values;
let them show you

17. Actively
Disengaged
Not Engaged
Not Engaged
Types:
Transforming Culture: Focus on Employee Engagement
 Research study at Aon-Hewitt 2010:
Alignment of day-to-day work drives employee engagement.
Organizations with high levels of engagement outperformed the
total stock market index and posted total shareholder returns 22%
higher than average
 Gallup Survey
87% of employees worldwide are not engaged at work

18. Next few slides are based on the research
(WIP) and audience is requested not to
take photographs of the slides

19. 19
Consistently green over the past five quarters,
congrats!!
Scope
Schedule
Budget
Introducing Team “The Consistent”
Vwork –Winning Team’s Framework

20. 20
Delivery Meeting
Engagement
Appreciation/
Recognize
each other
Team
Stability
Workload Love what I
do ?
Time for
Innovation
?
Winning
Team
Index
Evaluating Team “The Consistent” using Vwork
Vwork –Winning Team’s Framework

21. 21
Vwork –Winning Team’s Framework

22. 22
The WOW – Wall Of WOW

23. 23
Agile KPIs for Executives
Focus on Outcome and value delivered by the team and not on productivity
15%
27%
42%
54%
68%
81%
100%
12
22
37
47
62
74
97
0
20
40
60
80
100
120
1 2 3 4 5 6 7
0%
20%
40%
60%
80%
100%
120%
StoryCount
Sprint
BusinessValuein%
Business Value Delivered Stories Accepted
BUSINESS
VALUE
CURVE
0 0
19 19
45
47
55
0% 0%
21% 21%
53% 60%
70%
0%
10%
20%
30%
40%
50%
60%
70%
80%
1 2 3 4 5 6 7
0
10
20
30
40
50
60
CustomerValue
Sprint
StoryCount
Stories deployed in production Customer Value Delivered
CUSTOMER
VALUE
CURVE

24. Finally..
Leadership, Culture & Common Cold

25. The Objective : Knowledge Sharing& Learning
Your
Knowledge
My
Knowledge
Our
Knowledge

26. Reference
• https://hbr.org/2012/07/cultural-change-that-sticks
• https://hbr.org/2011/03/lets-talk-about-culture-change?referral=03758&cm_vc=rr_item_page.top_right
• https://hbr.org/2017/06/changing-company-culture-requires-a-movement-not-a-
mandate?referral=03759&cm_vc=rr_item_page.bottom
• https://www.bizjournals.com/bizjournals/how-to/human-resources/2016/05/a-case-study-in-transforming-company-
culture.html
• https://www.atkearney.com/operations-performance-transformation/article?/a/demystifying-corporate-cultu-1
• https://www.hofstede-insights.com/models/national-culture/
• https://www.forbes.com/sites/andrewcave/2017/11/09/culture-eats-strategy-for-breakfast-so-whats-for-
lunch/#14c344357e0f
• https://www.forbes.com/sites/marketshare/2012/03/25/how-do-you-change-your-companys-culture-spark-a-
movement/#2c2967b94e0c
• http://www.casestudyinc.com/company-culture-movement-examples
• https://hbr.org/2018/01/the-culture-factor?referral=03759&cm_vc=rr_item_page.bottom
• https://timesofindia.indiatimes.com/business/india-business/ril-ushers-in-cultural-change-with-hr-
moves/articleshow/63932380.cms

27. Reference (contd..)
• https://www.youtube.com/watch?v=wIbCcfxzc2A
• https://www.forbes.com/sites/stevedenning/2011/04/18/six-common-mistakes-that-salesforce-com-didnt-
make/#78180c1f9de3
• http://agilitrix.com/2015/01/laloux-culture-model/
• https://www.strategyand.pwc.com/media/file/Strategyand_Cultures-Role-in-Enabling-Organizational-Change.pdf
• https://www.youtube.com/watch?v=WDFqEGI4QJ4
• https://www.youtube.com/watch?v=01Y7qlPFpqw
• http://agilitrix.com/2011/03/how-to-make-your-culture-work/
• https://www.slideshare.net/ujjwaljoshi1990/report-on-kotters-change-model
• https://www.kotterinc.com/client-story/client-story-tech/
• https://www.gallup.com/services/190118/engaged-workplace.aspx

28. 28
Back-up

29. All about Organizational Culture
The set of shared values and norms that controls organizational members’ interactions with
each other and with people outside the organization
Organization B’s Culture
influences
Organization A’s Culture

30. 30
Corporate Culture Dimensions
Strategy &
Vision
Engagement &
Trust
Collaboration
Tools & Process
Rewards &
Recognition
Growth &
Development

31. 31
THIS WAS AN EXCLUSIVE INTERVIEW OF HARIHARGANESH DURING DISCUSS AGILE CONFERENCE DELHI ON 14TH SEPTEMBER, 2019. HE EXPLAINS ABOUT HIS TALK
"CULTURE AND YOU"
Interview of Hariharganesh - Discuss Agile Conference Delhi 2019