The document discusses operational excellence and business strategies. It recommends adopting a three pillar approach of capital effectiveness, asset productivity, and operations risk management. It promotes the use of six sigma methodologies to drive financial benefits, improve processes, and increase customer satisfaction. Finally, it proposes initiating operational excellence efforts at the company by setting up a team to identify improvement opportunities and complete projects in a phased manner over several months.
On March 30, the Corporate Learning Network held its long awaited Drucker Master Class Day – led by celebrated Drucker management guru, Dr. Bernard Jaworski, Professor at the Peter F. Drucker and professor at the Peter F. Drucker and Masatoshi Ito Graduate School of management.
Supply Chain Management Training in Powerpoint | By ex-McKinsey ConsultantsAurelien Domont, MBA
Supply Chain Management Training created in Powerpoint by ex-McKinsey Consultants.
Training including the 5 phases of Supply Chain Management: 1.Supply Chain Strategy, 2.Demand & Supply Chain Planning, 3.Sourcing & Procurement, 4.Manufacturing, 5.Logistics & Distribution.
Save hundreds of hours of work by downloading the full Powerpoint presentation available on this link: https://www.slidebooks.com/products/supply-chain-management-toolkit
Go to www.slidebooks.com to access the World's Best Business & Consulting Toolkits.
Join today the 100,000+ CEOs, Executives & Consultants using our Business & Consulting Toolkits to improve the revenue & efficiency of their Organization.
The Toolkits include Business Frameworks, Analysis Tools & Document Templates in Powerpoint & Excel created by Ex-McKinsey & Deloitte Management Consultants.
The Toolkits cover many Business areas such as: Strategy, Finance, Operations, Change Management, Project Management & Leadership.
This slide show incorporates the following topics: Business Process: Terminology ,Business Process: Management, Business Process: Development , Business Process: Re-Engineering , Strategic Process Analysis , Managing Business Process & Managerial issues in Process Management.
Developing a Post-Acquisition Strategy - Completion And BeyondKenny Ong
*The crucial first three months (100 days) after the deal
* Issues on staff, compensation and benefits
*In-house systems synergy
*Retaining management and intellectual capital
*Efficient knowledge transfer
Our roadmap to Operational Excellence highlights the key milestones for implementing an Operational Excellence Management System and a culture of Operational Discipline in order to achieve Operational Excellence. Along the roadmap, you will find links to some of our most popular blog articles. You will need to download the file to access the links.
This course is designed to develop your skills as a strategy consultant. It provides a practical toolkit and gives opportunities to practice new skills in an inspiring yet safe environment. It leads to the following professional qualifications: The Certificate in Management Consulting Essentials (CMCE) and Diploma in Management Consultancy (DMC). We are fully approved to deliver these qualifications by the Chartered Management Institute, Institute of Business Consulting and Institute of Value Management.
On March 30, the Corporate Learning Network held its long awaited Drucker Master Class Day – led by celebrated Drucker management guru, Dr. Bernard Jaworski, Professor at the Peter F. Drucker and professor at the Peter F. Drucker and Masatoshi Ito Graduate School of management.
Supply Chain Management Training in Powerpoint | By ex-McKinsey ConsultantsAurelien Domont, MBA
Supply Chain Management Training created in Powerpoint by ex-McKinsey Consultants.
Training including the 5 phases of Supply Chain Management: 1.Supply Chain Strategy, 2.Demand & Supply Chain Planning, 3.Sourcing & Procurement, 4.Manufacturing, 5.Logistics & Distribution.
Save hundreds of hours of work by downloading the full Powerpoint presentation available on this link: https://www.slidebooks.com/products/supply-chain-management-toolkit
Go to www.slidebooks.com to access the World's Best Business & Consulting Toolkits.
Join today the 100,000+ CEOs, Executives & Consultants using our Business & Consulting Toolkits to improve the revenue & efficiency of their Organization.
The Toolkits include Business Frameworks, Analysis Tools & Document Templates in Powerpoint & Excel created by Ex-McKinsey & Deloitte Management Consultants.
The Toolkits cover many Business areas such as: Strategy, Finance, Operations, Change Management, Project Management & Leadership.
This slide show incorporates the following topics: Business Process: Terminology ,Business Process: Management, Business Process: Development , Business Process: Re-Engineering , Strategic Process Analysis , Managing Business Process & Managerial issues in Process Management.
Developing a Post-Acquisition Strategy - Completion And BeyondKenny Ong
*The crucial first three months (100 days) after the deal
* Issues on staff, compensation and benefits
*In-house systems synergy
*Retaining management and intellectual capital
*Efficient knowledge transfer
Our roadmap to Operational Excellence highlights the key milestones for implementing an Operational Excellence Management System and a culture of Operational Discipline in order to achieve Operational Excellence. Along the roadmap, you will find links to some of our most popular blog articles. You will need to download the file to access the links.
This course is designed to develop your skills as a strategy consultant. It provides a practical toolkit and gives opportunities to practice new skills in an inspiring yet safe environment. It leads to the following professional qualifications: The Certificate in Management Consulting Essentials (CMCE) and Diploma in Management Consultancy (DMC). We are fully approved to deliver these qualifications by the Chartered Management Institute, Institute of Business Consulting and Institute of Value Management.
The An Introduction to Operational Excellence v9.0 presentation is free-of-charge and includes:
1. MS PowerPoint Presentation including 41 slides covering an Introduction to the 4 Building Blocks of Operational Excellence - Strategy Deployment & Hoshin Planning, Performance Management & Balanced Scorecards, Process Excellence & Lean Six Sigma, and High Performance Work Teams.
Accelerating Operational Excellence in 2015: Trends and Technology Catavolt, Inc.
From our Accelerating Operational Excellence 2015 Report: Operational excellence teams are increasingly looking to work with their information technology teams to mobilize data with the purpose of alleviating data access, consumption and management challenges. The desire to deliver real-time data for better decision-making was listed as the most impactful application for mobility in a manufacturing organization. Over 80 percent of respondents believe that mobile apps for manufacturing could provide productivity gains of at least 6 percent in their operations. The majority of (55 percent) respondents are planning to increase their usage of mobile technology in 2015.
150408 wpc business simplification overview v fDavid Toth
A perspective and guide to business simplification in the 21st century. Companies may need to consider first simplifying in order to grow and/or achieve their desired level of earnings.
Many organisations struggle to react fast when the world changes, as they often rely on top-down processes and long term strategy plans. Organisations need to reimagine how they do strategy if they want to keep up in times of uncertainty and be fit for the future.
Building an agile strategy calls for more than organisational refinements, procedural adjustments and new tools. Challenging the status quo and igniting a discussion about new ways of strategising is the way forward.
Jumpstart change for organizational transformation and alignment. Use Liquid Democracy to transform workshops and brainstorming to push organizations forward collectively.
This presentation is a brief description of the gap analysis, meaning definition of gap analysis, application of gap analysis along with the advantages and disadvantages of gap analysis.This is quite useful for students who need to understand the concept of gap analysis.
A white paper describing Agile IT Strategy. Digitalization is increasing in size and speed changing business in a fundamental way - and especially business predictability. Here is a proven method to optimize value creation of IT in an unpredictable business environment. Please contact The Goodwind Company for more information and demo. Email: hans@thegoodwindcompany.se
International Target Operating Model DesignChris Oddy
International Target Operating Model Design
Chris Oddy
SLIDE 1
• A Plan is only of value if it is successfully implemented
• A good Strategy is important… A Great Operating Model is more beneficial
• A Target Operating Model ensures everyone is aligned and knows what to do
SLIDE 2
What is an Operating Model?
• A breakdown of a business into its key components
• A framework for how an organization operates in terms of people, processes and technology
• A basis for formulating strategy and making informed decisions
What Is a Target Operating Model?
• A structure that dictates how the business should be organized
• A target state informed by strategy and opportunities for optimization
• An operational design that depicts how business objectives will be achieved
• A basis for developing operational improvement and transformation plans
• A framework that enables goal congruence
SLIDE 3
Why is a Target Operating Model Important?
• Without a Target Operating Model operations often evolve and do not fully align to the business vision and strategy
– This approach might work initially, however it has significant associated risk
– Clients and products are added, new markets are entered and acquisitions are integrated.
– People, processes and technologies build and a complicated web of inefficient and ineffective systems and processes is created
• A Target Operating Model based on the business strategy often leads to a significant competitive advantage:
– Faster decision making in areas such as launching new products, services and partnerships
– Improved client service through greater roles and responsibility definition across the organization
– Better investments as they can more easily be assessed and prioritized based on business impact
– Reduced risk from a more controlled and stable operating environment
– Higher colleague engagement and alignment from clearer strategic execution plans
– Greater long-term operational efficiency and optimization
• Businesses without a Target Operating Model typically:
– Deploy increasingly greater resources simply to manage the issue resolution and operational deficiencies.
– Decisions are slow due to the lack of clarity as to how to implement strategies
– Costs of adapting technology and processes increase exponentially
SLIDE 4
Where does the Target Operating Model Fit In?
• A Corporate Strategy must be reflected in a Target Operating Model for the Strategy to be successfully implemented
• The Target Operating Model comes below the vision and corporate strategy and above the operational planning and execution.
• The Target Operating Model can be created in layers
• The Target Operating Model for corporate, country and function level operations must be aligned and congruent with the Corporate Strategy
SLIDE 5 and 6
Focus Areas for Transformation and Optimization
1. Client Valu
Project Management Office (PMO) for Management ConsultantsAsen Gyczew
What is the aim of this course?
Sometimes to create value in the firm or manage a huge number of complicated projects you have to set up Project Management Office (PMO). PMO is responsible for making sure that all strategic projects will be delivered on time. PMO has to also analyze and select projects and support project managers in managing project delivery. Building and running PMO is pretty difficult, especially when it comes to selecting the right projects and later on implementing them. I will teach you in this course how to do it efficiently. We will look at different types of PMO set-up for different purposes. In this course you will learn:
1. In what situation PMO is used and how its goals differ depending on the situation
2. How to select the right projects to implement using PMO
3. What PMO deliverables you will have to create
4. What tools you can use to run the PMO efficiently
The An Introduction to Operational Excellence v9.0 presentation is free-of-charge and includes:
1. MS PowerPoint Presentation including 41 slides covering an Introduction to the 4 Building Blocks of Operational Excellence - Strategy Deployment & Hoshin Planning, Performance Management & Balanced Scorecards, Process Excellence & Lean Six Sigma, and High Performance Work Teams.
Accelerating Operational Excellence in 2015: Trends and Technology Catavolt, Inc.
From our Accelerating Operational Excellence 2015 Report: Operational excellence teams are increasingly looking to work with their information technology teams to mobilize data with the purpose of alleviating data access, consumption and management challenges. The desire to deliver real-time data for better decision-making was listed as the most impactful application for mobility in a manufacturing organization. Over 80 percent of respondents believe that mobile apps for manufacturing could provide productivity gains of at least 6 percent in their operations. The majority of (55 percent) respondents are planning to increase their usage of mobile technology in 2015.
150408 wpc business simplification overview v fDavid Toth
A perspective and guide to business simplification in the 21st century. Companies may need to consider first simplifying in order to grow and/or achieve their desired level of earnings.
Many organisations struggle to react fast when the world changes, as they often rely on top-down processes and long term strategy plans. Organisations need to reimagine how they do strategy if they want to keep up in times of uncertainty and be fit for the future.
Building an agile strategy calls for more than organisational refinements, procedural adjustments and new tools. Challenging the status quo and igniting a discussion about new ways of strategising is the way forward.
Jumpstart change for organizational transformation and alignment. Use Liquid Democracy to transform workshops and brainstorming to push organizations forward collectively.
This presentation is a brief description of the gap analysis, meaning definition of gap analysis, application of gap analysis along with the advantages and disadvantages of gap analysis.This is quite useful for students who need to understand the concept of gap analysis.
A white paper describing Agile IT Strategy. Digitalization is increasing in size and speed changing business in a fundamental way - and especially business predictability. Here is a proven method to optimize value creation of IT in an unpredictable business environment. Please contact The Goodwind Company for more information and demo. Email: hans@thegoodwindcompany.se
International Target Operating Model DesignChris Oddy
International Target Operating Model Design
Chris Oddy
SLIDE 1
• A Plan is only of value if it is successfully implemented
• A good Strategy is important… A Great Operating Model is more beneficial
• A Target Operating Model ensures everyone is aligned and knows what to do
SLIDE 2
What is an Operating Model?
• A breakdown of a business into its key components
• A framework for how an organization operates in terms of people, processes and technology
• A basis for formulating strategy and making informed decisions
What Is a Target Operating Model?
• A structure that dictates how the business should be organized
• A target state informed by strategy and opportunities for optimization
• An operational design that depicts how business objectives will be achieved
• A basis for developing operational improvement and transformation plans
• A framework that enables goal congruence
SLIDE 3
Why is a Target Operating Model Important?
• Without a Target Operating Model operations often evolve and do not fully align to the business vision and strategy
– This approach might work initially, however it has significant associated risk
– Clients and products are added, new markets are entered and acquisitions are integrated.
– People, processes and technologies build and a complicated web of inefficient and ineffective systems and processes is created
• A Target Operating Model based on the business strategy often leads to a significant competitive advantage:
– Faster decision making in areas such as launching new products, services and partnerships
– Improved client service through greater roles and responsibility definition across the organization
– Better investments as they can more easily be assessed and prioritized based on business impact
– Reduced risk from a more controlled and stable operating environment
– Higher colleague engagement and alignment from clearer strategic execution plans
– Greater long-term operational efficiency and optimization
• Businesses without a Target Operating Model typically:
– Deploy increasingly greater resources simply to manage the issue resolution and operational deficiencies.
– Decisions are slow due to the lack of clarity as to how to implement strategies
– Costs of adapting technology and processes increase exponentially
SLIDE 4
Where does the Target Operating Model Fit In?
• A Corporate Strategy must be reflected in a Target Operating Model for the Strategy to be successfully implemented
• The Target Operating Model comes below the vision and corporate strategy and above the operational planning and execution.
• The Target Operating Model can be created in layers
• The Target Operating Model for corporate, country and function level operations must be aligned and congruent with the Corporate Strategy
SLIDE 5 and 6
Focus Areas for Transformation and Optimization
1. Client Valu
Project Management Office (PMO) for Management ConsultantsAsen Gyczew
What is the aim of this course?
Sometimes to create value in the firm or manage a huge number of complicated projects you have to set up Project Management Office (PMO). PMO is responsible for making sure that all strategic projects will be delivered on time. PMO has to also analyze and select projects and support project managers in managing project delivery. Building and running PMO is pretty difficult, especially when it comes to selecting the right projects and later on implementing them. I will teach you in this course how to do it efficiently. We will look at different types of PMO set-up for different purposes. In this course you will learn:
1. In what situation PMO is used and how its goals differ depending on the situation
2. How to select the right projects to implement using PMO
3. What PMO deliverables you will have to create
4. What tools you can use to run the PMO efficiently
4 Creative And Challenging Tips For Poster DesignRahul Aggarwal
Do you know when were the first posters created and where? The origin of poster dates back to the mid-19th century and France was the place where they were created. From then till now, poster design has come a long way and its usage has spread nearly all over the world. Now-a-days, numerous innovations and trends are defining the design of a poster. Grown from the basic idea of advertisement for which they are designed, many challenges have attributed to the change in their design. So, basically the message to be conveyed by a poster amalgamated with its ability to reach everyone is what outlines the whole purpose of a poster design. Explore this Presentation...
Rough outline of the workshop and learning objectives.
- What is Poster?
- History of Poster.
- Father of the modern Poster.
- Types of Posters.
- Elements of a Poster Design.
- Principles of Design.
- How to design effective Poster.
- Poster Design Software
- Poster Design quick & basic tips
- Digital & Print version mode (ppi & dpi)
- Output file - ready process.
- Printing Process.
- Types of Paper.
- Types of Lamination.
- Fundamental of Color
> Primary Colors
> Secondary Colors
> Tertiary Colors
> Color Wheel
> Cool Color & Warm Color
- Poster Design Software
> Adobe Illustrator
> Adobe Photoshop
And lots to thing....
How to Introduce Operational Excellence in your Organisation?Tina Arora
This presentation will help you present to the management the need and benefits of introducing Operational Excellence as a department in your Organisation.
It can be modified to suit the advocacy in any industry - be it Financial services, BPO, LPO, KPO, Domestic call centres, Manufacturing, Consumer Goods, Retail, etc.
thinkBIG 2015: Insights into the challenges and opportunities facing Australian SMEs.
Small and medium-sized enterprises (SMEs) continue to face a myriad of challenges in the current business environment and this is unlikely to change in the near future. Disruptive technologies and innovation are accelerating the need for change and are having a profound impact on many traditional business models and their revenue streams. To compete effectively, businesses must adapt and evolve quickly to respond to what is becoming the new “norm”.
Operationally this is being made easier by digital technologies such as customer relationship management (CRM) systems and other business intelligence (BI) systems that let businesses get a clearer view of who their customers are and how to target them. However, culturally, this requires a significant shift in thinking.
Competition for customers and share of wallet is intensifying and now, more than ever, business owners need to be better connected to customers with a real focus on sales planning as part of their overall business strategy.
Despite official interest rates hitting a historical low, consumer sentiment and spending remain subdued. Business owners are also feeling the pinch from a tightened cash cycle.
RSM Bird Cameron’s latest thinkBIG report found that 74% of SMEs consider their business to be successful. Many SMEs also stated that they expect their business to grow in the next 12 months. However, owners are cautiously optimistic about the medium-term prospects for their business. The red flag here is the readiness and capability of business owners to reposition their business to handle the challenges and take advantage of future opportunities.
RSM Bird Cameron has provided advice and support to Australian SMEs for more than 90 years. Trusted advisors work with business owners through all phases of the business from start-up and expansion to wealth management and succession or exit planning.
2015 marks the 10th year that RSM Bird Cameron has conducted its thinkBIG study where we spoke to close to 500 business owners, from startups to medium-sized businesses and companies that have survived several generations.
thinkBIG measures the pulse of the Australian SME sector, benchmarking business confidence and identifying the attitudes of owners towards wealth creation, retirement and succession planning.
The report has been structured around five areas: business growth and profitability, business planning, exit planning, superannuation planning and future trends.
Total Quality Management Project Charter for HP IndiaKaustav Lahiri
TQM is an integrated organizational approach in delighting customers (both external and internal) by meeting their expectations on a continuous basis through everyone involved with the organizational working on continuous improvement in all products/processes along with proper problem solving methodology.
Sm 11 part_03_03
Strategic Management course version 11
Strategic management in any organization is important as it provides overall direction by developing plans and policies designed to achieve objectives and then allocating resources to implement the plans.
Videos on YouTube:
video 01
https://youtu.be/alh6O6Q_9sc
video 02
https://youtu.be/b2UwGeOTEX0
video 03
https://youtu.be/R7K0W3yinLo
Decisions in businesses are often neither well thought out, appropriate or well executed. This pack looks at some of the aspects of making effective strategic decisions
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
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Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
2. Executive Summary
•
In our turbulent and uncertain times it is tempting for companies to wonder
whether they do actually require a strategy. They do.
Principles of strategy:
•
The First Principle: The need to make difficult choices based on what information you
have at the time. You take stock, gather information based on that, and then take
action. The worst thing is to stay still
•
The Second Principle: The need to stop analyzing and start doing, even if you are not
entirely sure that what you are doing is going to turn out to be the right thing
•
The Third Principle: The need to learn as you go along and modify your strategy
through trial and error
“Strategy is all about making difficult choices in the face of uncertainty and then learning as
you go along and adjusting your original choices”.
@: Acquaint - Accelerate - Accomplish
2
3. The search for difference !
If strategy is necessary, the next question is how to come up with a differentiated
strategy ?
•
In any industry competing companies have the same suppliers, are structured in much
the same way, receive their information from the same sources, use similar ways of
delighting customers, offer similar products. And yet ! Some pursue genuinely
different strategies
•
Indeed this is what differentiates the innovators from other companies
•
Playing two games: The question is, How can a company play two games
simultaneously? Harvard Business School’s Michael Porter suggests that doing this is
so difficult that most companies that attempt it will fail it. His colleague Clay Christensen
suggests that a company can play two games at the same time, but that the new game
needs to be separate from the main business.
“Challenging the status quo has to be the starting point for anything that goes under the
label of strategy.”
- Gary Hamel
@: Acquaint - Accelerate - Accomplish
3
4. Cases in Point
•
Look at what happened to Gillette back in the 1970s when it came under attack by
Bic. The strategy adopted by Bic was certainly different from Gillette. But Gillette
didn’t respond by adopting the Bic strategy. Instead, it invested $1 billion in its
existing strategy to develop a superior product – the Mach 3 – which was then
used to destroy Bic and the disposable razor threat. Who buys disposable razors
now?
•
Consider also the case of Swatch. In the 1970s the Swiss watchmakers competed
on the basis of their craftsmanship. Then Japanese companies (like Seiko)
attacked by offering better prices, the latest technology, more features.
Everybody thought that this was the end of Swiss watch industry. Instead,
Swatch hit back at the Japanese. But rather than trying to compete with them on
their terms (that is, price and features), Swatch introduced a new competitive
dimension – Style and Design – as the basis for competition and the rest is
history !
“The demands for new knowledge and skills will be constant, no longer a value added
element, but the essential factor in determining organizational survival.” - Meg Wheatley
@: Acquaint - Accelerate - Accomplish
4
5. Welcome to Business and
Operational Excellence
• Market Leadership Triangle
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T
O
M
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R
S
A
T
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S
F
A
C
T
I
O
N
P
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O
P
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C
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OPERATIONAL EFFICIENCY
►
In The Discipline of Market Leaders (Wiersma 1995), the authors created a compelling argument that is to be
recognized in your industry, you will want to be known for innovation (e.g., Intel), customer intimacy (e.g.,
Nordstrom), or operational efficiency (e.g., Wal-Mart). These form the legs of a triangle. They recommend that
to create a recognizable brand, you will want to maximize one of these three and optimize the other two
@: Acquaint - Accelerate - Accomplish
5
6. What is B&OE ?
Business and Operational Excellence is an integrated management system that drives
business productivity by applying proven practices and procedures in three “foundation
blocks” :
•
Capital Effectiveness: which involves Process Re-engineering, Project Process
Methodology, Project Management Training, Quality tools, techniques and methodology
training, Business Planning, Project Implementation, Start up and Initial Operations,
Value-Improving Practices, Vendor effectiveness, Shutdown/Turnaround Practices
•
Asset Productivity: which involves Business Level Analysis, Assessment,
Consensus/Implementation Planning, Implementation, Sustaining/Control Plan,
Maintenance and Reliability Systems, Capacity utilization, Resources Optimization,
Product and Process Quality assessment and review
•
Operations Risk and Change Management : which involves Process Safety
Management, environmental, distribution and occupational health, adherence to
regulatory requirements while implementing changes, slowly and steadily implementing
change, managing change sensitively within an organisation,
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6
7. Why Operational Excellence?
An integrated B&OE management system can be applied to existing and new
companies and any organization which plans for expansion, mergers and
acquisitions
Operational Excellence can help give our organization these advantages:
Strategic clarity about our mission, objectives, and organizational expectations;
A culture of operational excellence;
Best practices in process architecture;
A well-orchestrated improvement journey and;
Superior organizational alignment and execution
“However numerous your products, the company won’t succeed unless each of them is
treated with concentrated care.” - Robert Heller
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8. Six Sigma – Your Resource for
Strategic Management
•
Six Sigma is a fact-based, data-driven philosophy of improvement that values
defect prevention over defect detection
•
By using Six Sigma Methodologies – DMAIC, DMADV, and Lean we can ensure the
following qualitative and quantitative benefits for the organization in terms of:
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Major Financial benefits for the organization
Defect reduction
Productivity enhancement
Yield improvement
Higher net income
Continual improvement
Improved Customer Satisfaction
“The customer isn’t king anymore. The customer is dictator.” - Fran Lebowitz
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8
9. Some Examples of successful implementation
of 6 Sigma
•
Reputed companies Motorola, Allied Signal, General Electric, 3M/ Philips, Sony,
Samsung, LG, Bharti, American Express, Citigroup, ONGC, Toshiba, NTPC and
many other stronger companies believed in the Six Sigma Philosophy and proven
results
•
Motorola adopted Six Sigma in 1987 – The company saved $16 billion in 10 years
•
The May 3, 2004 Business Week reported Xerox’s savings from using Lean Six
Sigma by $240,000 through reduction in loss of toner during production. Also
Xerox helped Bank of America save $800,000 by consolidating document centres
•
Toyota worked with one supplier to reduce lead time by 46%, work-in-process
inventory by 83%, finished goods inventory by 91%, overtime by 50%. All this
increased productivity with 83%.
“The customer isn’t king anymore. The customer is dictator.” - Fran Lebowitz
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10. Connecting the dots … Six Sigma and
Operational Excellence ……
Investment or Cost?
•
Our focus will be on delivering services to help the organization by:
1. Maintaining focus on return on investment (ROI) and productivity while reducing costs
2. Get greater re-use from technology investments to increase operational effectiveness
3. Align operating model to support growth
•
Connect the Dots
We can help the organization incorporate strategy throughout the enterprise with global
cost, process and technology decisions that can:
Deliver measurable improvements — Our solution links operations to strategy, and
establishes performance metrics to help us stay on track with goals
Add capability and flexibility to our operating model — We can help improve quality
and identify potential savings while still promoting growth and innovation
Build effective support organizations — We focus on organizational and service
delivery model changes that drive results, with emphasis on Marketing, Finance,
Human Resources, Process Management, Global Resource Allocation and Information
Technology
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11. 11
How will we measure our success ?
Leadership is the largest single factor for success in B&OE
Leaders are accountable not only for achieving results, but achieving them in the
right way by behaving in accordance with our values
Leaders direct the Management to drive improvement displayed by OE results
The Measurement System Process will consist of the following five steps:
1. Vision and Objectives - Developing an OE vision, world-class objectives, metrics
and targets based on corporate objectives, benchmarking data and other applicable
critical business drivers
2. Assessment - Completing a comprehensive evaluation to identify priority areas in
OE processes and performance against established objectives
3. Planning - Developing one-year plan to manage priorities and incorporating those
plans into business plans and assigning accountabilities
4. Implementation - Implementing planned actions and monitoring plan progress and
OE performance
5. Review – Monthly / Quarterly evaluating progress on performance and identifying
necessary adjustments to plans that result in the goal of achieving world-class
results
“ Watch the costs and the profits will take care of themselves.” - Andrew Carnegie
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12. How do we initiate this?
•
We set up a team of 2 team members to identify pain- areas who
will be responsible for driving the results – No cost implication as
we can utilise the existing capable resources by rolling out an IJP
•
Role and responsibilities of the team members will be as defined
below:
Microsoft Word
Document
•
•
Team members – 1 agent and 1 Ops manager preferably selected
through IJP
Team members trained on Six-Sigma Yellow-belt curriculum – no
extra cost
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13. How do we initiate this?... contd
•
Value – stream mapping will be done for <Company> <Function>
existing processes to identify areas of opportunity
•
Analysis of the same will help the team with a SMART goal
statement and a project charter will be submitted to the Champion
(preferably a person in the top managerial position)
•
The timelines of the project completion will be mentioned in the
project charter. A typical project may run for a period of 3 – 9
months depending on the complexity of the project and other
external / internal circumstances
•
A monthly report on the progress of the project will be issued to
the stakeholders
•
On successful completion of the project, the team members will
be Yellow-belt certified
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13
14. How do we initiate this?.... contd
•
The completion of the project also to clearly bring out the benefits
discussed, promised and delivered to the top management
•
There will be times when Lean strategy will be used which may or
may not require project implementation but will be discussed with
the Champion and Stakeholders to ensure immediate change
implementation – A white paper in this case will be issued with
details of recommendation and proposed benefits
•
An SOP will be defined for the Business and Operational
Excellence team and all the operational and functional aspects will
be listed herein with changes implemented and projects
completion details. Champion will be the owner of this SOP
“Sometimes your best investments are the ones you dont make.” - Donald J.Trump
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14
15. Our Mission Statement
1.
2.
3.
Acquaint ourselves with tremendous existing improvement opportunities around
us
Accelerate our efforts in exploring and analyzing these opportunities and
capitalizing on them
Accomplish our goal by delivering hard and soft saves for the organization in line
with the business objectives and the mission of the organization
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15
16. 16
We believe……
Taking the journey toward achieving operational excellence in a
company typically begins with making an initial step-change
improvement, followed by a continuum of incremental enhancements
Instilling a culture of operational excellence can result in significant
and sustained competitive advantage for our business
In its truest sense, Operational Excellence is about delivering valueadded, best-in-class integrated solutions to elevate your competitive
advantage
It’s not only good business; it’s the right thing to do
“Built to last now means built to change.”
- Blur
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17. Appendix
Companies who are a part of the game
Microsoft Word
Document
“Difficulties, opposition, criticism – these things are meant to be overcome, and there is a
special joy in facing them and coming out on the top.” - Vijaya Lakshmi Pandit
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17
18. Appendix
A write-up by CEO of Impulsesoft Pvt Ltd, a company which grew from
a boot-strapped organisation of two people to a global leader in
Bluetooth wireless stereo music
Microsoft Word
Document
We cannot afford six sigma due to downturn – A write-up !
Microsoft Word
Document
“Never sing in chorus if you want to be heard.”
- Jules Archibald
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19. 19
Thank you for your time
“A company surrenders tomorrow’s businesses when it gets
better without getting different.”
- Peter F. Drucker
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