CSell™

CTECH Group Your Trusted IT Experts
Would you rather lead or chase the pack?
Without effective use of technology, you’ll have
no choice but to eat the leaders scraps…or
dust.
Become a leader with improved core business
systems, and stay on top with managed
services from CTECH Consulting Group.
Network solutions from CTECH are tailored to
fit your business like a new suit, and can be
changed to accommodate any new shape.
Give your new team members the tools they
need to be more productive, responsive,
collaborative, and efficient in the workplace -
with expert architected IT infrastructure from
CTECH.
Experience a hassle-free way to work with
software vendors. At CTECH, you have only
one point-of-contact with a full-service company
to handle all of your computer network needs.
Business / Solutions Benefits
Consult  Design  Deploy  Support
CTECH will work with you to assess and identify
solutions that fit. Your uniquely architected plan will
tightly integrate and be strategically aligned with
business objectives and initiatives.
CTECH’s full-service delivery method ensures that
your new system is implemented, tested, and
supported to provide optimal performance and
maximum ROI
Support from a dedicated support team
Expertise to advise you on all your IT
requirements
WE ‘C’ YOUR BUSINESS’ TECH
7 REASONS TO ‘C’ CTECH
Unlike our larger competitors, we are nimble -
with minimal overhead for maximal value
Expedient lead- and turn around- time on needs
assessment and solution delivery that your tight
deadlines demand
Comprehensive managed service products that
can be bundled or individually selected to suit
your specific line-of-business
Completely automated support system that
eliminates the possibility of a service delivery
failure
After-sale agreements that proactively prevent
system downtime and lost productivity
A system that allows for collaborative remote
technical support and compliments your in-house
IT team
Your obsolete infrastructure is either reused via a
charity donor, or recycled via a partnership with
the electronics recycling association.
Your business goals take center stage when the
team of experts at CTECHconsult diligently to
leverage technology that will build value and
accelerate competitiveness.
Why only maintain service quality as your business
grows, when you can improve it?
While other IT firms are content with management
of client quality, CTECH wants to help build more
value into your business as it grows through the
improvement of service quality.
Top 5 reasons to partner with CTECH
1. minimize in-house IT costs with IT
Anywhere™
2. maximize the ROI of your new
technology with a ProactivePlan™
3. eliminate the burden of IT management
with StreamlineIT™
4. protect your computer environment from
external threats with StackedDefense™
5. secure your internal data and monitor
your business with OmniGuard™

1. IT Anywhere™ gives our partners the luxury
of CTECH can also give your business an
ongoing preventative maintenance plan.
2. A ProactivePlan™ is intended to provide you
with all of the benefits of your own fully staffed
IT department without the high cost of
expensive hard-to-monitor IT staff on the
payroll.
3. StreamlineIT™ enables companies to
increase the efficiency of their in-house IT staff,
assess productivity with graphical reports, and
collaborate on support requests with more
experienced remote techs.
4. StackedDefense™ is your business’ cyber-
bodyguard that neutralizes email attacks before
they reach your inbox and safeguards your
computer systems. Once the system is setup
and deployed, you won’t ever have to worry
about software updates, patches, or new
viruses. We will manage the security of your
email so you can focus on business-critical
tasks. And if you ever need assistance, we offer
24/7 live phone support that is always available
to ensure your questions are appropriately
handled in a timely fashion.
5. OmniGuard™ is a software solution that
protects companies from internal threats such
as leakage of confidential data, loss of
employee productivity, inappropriate employee
behaviour, and the damage caused by a lost or
stolen laptop.
At CTECH we understand that IT and Business
are partners in driving success. We know that
businesses are constantly challenged by the task
of managing the demands of business growth
while coping with continuous technology changes.
That’s why we work hard to optimize your
technology investment and maximize the
productivity of your people and business.
For one predictable on-budget monthly cost,
you get a streamlined approach to improved
productivity and performance with reduced
downtime, that will boost the capabilities and
effectiveness of your IT infrastructure and help
you earn the maximum return on your
investment.

StreamlineIT™ enables companies to increase
the efficiency of their in-house IT staff, assess
productivity with graphical reports, and
collaborate on support requests with more
experienced remote techs.
StackedDefense™ is your business’ cyber-
bodyguard that neutralizes email attacks before
they reach your inbox and safeguards your
computer systems. Once the system is setup
and deployed, you won’t ever have to worry
about software updates, patches, or new
viruses. We will manage the security of your
email so you can focus on business-critical
tasks. And if you ever need assistance, we offer
24/7 live phone support that is always available
to ensure your questions are appropriately
handled in a timely fashion.
and system management, provides cost
efficiencies, heightened security, and improved
stability of the technology environment. with
systems management, admin and reporting
epartment without the high cost of expensive
hard-to-ITAnywhere™
No more hassles Meet your goals and
objectives with solutions that work for you
Managed services from CTECH can be
procured as easy as a
know your competitors are vicious, margins are
slim, and staff are expected to accomplish more
in less time but you don’t have the resources to
implement and maintain a new
Who will you blame? Are you ready for it?
Should you really have something to stress out
about?
Not when you have a ProactivePlan™.
Experience disaster-free IT, minimal fix-costs,
and reduced support expenses.
What have you got to lose?
A ProactivePlan™ from CTECH gives your
business ongoing preventative maintenance
that provides affordable managed services and
support for IT infrastructure - including your
Workstations, Network, Backups, Security, and
VOIP Phones.
Proactive managed services are ongoing IT
services that are intended to provide you with
all of the benefits of having your own fully
staffed IT department without the high cost of
going out and hiring your own staff.
Sometimes referred to as a "Virtual IT
Department," managed services can also be
used to describe individual IT services, such as
network security management, that are
delivered on an ongoing basis for a monthly
fee. In either case, Managed Services are

delivered via the Internet and are intended to fill
in the gaps that exist in a company lacking in
internal IT resources.
ITAnywhere™ technology provides you with
managed services regardless of your location, and
at CTECH we will work hard to optimize your
technology investment and maximize the
productivity of your people and business.
Whether you are looking to compliment your
existing in-house services or you require fully
outsourced IT services, including outsourced VOIP
services, CTECH can tailor a managed services
package for you.
Managed Services Benefits
The biggest problem with hourly support is that
it's generally delivered on a reactive basis, and
when it is being delivered, you are often paying
the consultant to first discover what the problem
is and then to solve it. Hourly support puts all
the "time and expense" risk on you. Managed
Services places all that risk on us.
Top 5 Benefits of a ProactivePlan™:
 Predictable On-Budget Monthly Cost &
Lower Annual IT Costs
 Simple proven proactive techniques for a
streamlined approach to systems
management, admin & reporting
 Safeguarded business-critical info with
increased organization-wide security
 Improved productivity and performance
with reduced downtime
 Boost the capabilities and effectiveness of
your IT infrastructure and earn the
maximum return on your investment
CTECH’s ProactivePlan™ enables companies
to increase the efficiency of their infrastructure
and system management, provides cost
efficiencies, heightened security, and improved
stability of the technology environment. When
you make the choice to be proactive, then your
IT environment will be handled by experts who
provide big business value, at a small business
price tag.
We offer (technical expertise and business solutions non-technical):
Experts-on-demand
Go virtual or hybrid with the Cloud.
Upgrades of everything computer related.
Systems that easily permit you to scale-up your operations.
Outsourcing and Managed Services
License and software procurement
high-value solutions
optimize your costs
step up your productivity

offer & create real value
always be honest and straightforward
work with people they trust.
Technical Expertise
Notes from competitors websites
Assist and compliment the whole business environment (network systems)
Leverage IT properly – organization-wide support –
Break-fix - (Experts-On-Demand)
License and software procurement
Virtualization (Go-Virtual in the Cloud)
- lowers the cost of future growth and
acquisitions
- complete stability with no more outages or downtime – guaranteed uptime
increases productivity - BY HOW MUCH – CASE OF OUR MOST RECENT
CLIENT – I WANT TO KNOW HOW MUCH $ THE DOWNTIME HAS COST IN
TERMS OF LOST TIME / PRODUCTIVITY, BUSINESS OPPORTUNITIES
Networking
- SAN (Storage Area Network) significantly reduces overall storage costs
common system / standardized infrastructure will streamline and lower support
costs

Do you want help to map out your IT investments, and a path to vitalize your
business?
On budget
budgeted plans let you know what to expect
why put up with:
- Poor application and network performance
- Large amounts of Spam
- Frequent virus problems
- Email outages
- File/print issue
-
-
-
When you can have a network system that behaves the way you want it to.
Do you find it difficult to decide what to purchase and where?
Do you experience stagnant procurement plagued by wasted time?
about choice and familiar experience from device to device – consistent interface
regardless of device
bridge gap btwn what they want and what we can deliver
find solutions and use IT to look for ways to optimize costs

islands of info are somewhat scattered and people need help consolidating it so they
can mine the data to provide insight into the info as a whole
bring together unstructured data within an enterprise
: appeal (how much is what you're offering desired by customers), exclusivity (is
this offer or a better one available elsewhere) and credibility.
Managed IT Support Services
Managed IT Support Services... It's about more than just reacting to system downtime,
viruses, spyware and losses of productivity... It's about a proactive preventative
approach to IT systems management. That's why we created the CTECH
ProactivePlans™ managed services portfolio.
We have invested in first class, reliable and sophisticated tools and training to ensure
that our clients receive the best possible managed IT support services. Using these
tools, our engineers can setup monitoring of such things as software services for your
critical Windows servers, inventory your Apple laptop or keep an eye on the bandwidth
utilization on your router so that we know when something is wrong before you do.
Outsourced IT services, whether selected or complete, provides cost and expertise
benefits to your business so you can be sure you're getting value for money.
Managed Security Services
CTECH Solutions has developed products and partnerships to ensure that you receive
the best secure email, web and endpoint solutions. From secure email transmission to
web monitoring to ensuring confidential data is not copied to a camera or blackberry; all
this is combined to forms part of the CTECH ProactivePlans™ managed services
portfolio. If appropriate, it can be implemented as a separate, individual package.
Our Managed Security Services provide benefits in terms of equipment costs, Support
and License Costs, easy low-cost upgradability and training, to name but a few.
For example, by choosing our service for web and email filtering, our customers are not

required to purchase their own server hardware to run on their own premises. The
benefits.....?
No equipment costs - 1, low support costs - 2, smooth running - 3!
Managed Hosted Services
There are quite a few reasons to use off-site server hosting facilities: server rooms can
be costly to run, not every office has suitable space, suitable air-con and power facilities.
The CTECH ProactivePlans™ can offer you a range of hosting solutions for your server
applications on dedicated servers at our state of the art datacentre.
With power coming from not one but three separate power suppliers, you can be sure
your systems and the air-conditioning they need, will always stay running.
You will have full access, but without the hassle and worry of server maintenance.
Whether it's partial or complete, managed hosting services provide a cost effective way
to add disaster recovery and business contingency planning to your business.

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