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CHAPTER
6
Pre-, Post-, and Off-ship
Cruise Experience
Precruise Packages
Clients Will travel to their cruise embarkation
point and go directly to the ship
The simplest of pre-cruise experiences is the
air/sea package.
The travel agent, the passenger will purchase
air, the airport-to-dock transfer, and perhaps
lodging.
Advantages of the both to the
client and agent
 One phone call or computer transaction can set
up the whole package
 The agent probably receive a commission on the
air potion
 The cruise line’s air deviation desk personel
 The selection of airlines and flights may be better
 Airfares may be lower than those who offer cruise
lines.
Travel insurance
 Trip cancellation, delay, interruption
 Lost or stolen luggage
 Medical expences for accident or sickness
incurred onboard or overseas.
Both cruise lines and independent insurers offer
travel insurance
Cruise Itinaries
Two major types of itinerary
 Round trip
 One way
Intermediary Port Stops and
shore excursions
 They may purchasea shore excursion through the
cruise line.
 They may buy a tour or activity from vendors who
usually await them at or near the dock
 They may simply explore the port and its environs
on their own
 They may select to stay onboard ro relax, get
some sun, and feel like they hace the ship almost
all to themselve
Shore excuresions
 Filling out that’s in the stateroom upon check
in and then turning it in at the shore excursion
desk
 Buying it at the shore excursion desk during
open hours
 On some ships, purchasing it interactively via
the in-room TV
Categories Of shore Excursions
 Sightseeing Excursions
 Sports Excursions
 Miscellaneous excursions
PostCruise Packages
 They are sold the same way, they represent
the same possible components, options, and
experinces
Some passengers prefer to do a package
before their cruise others after, still others
before and after.
Port Experiences and Client
Types
 Ship and port experiences is very much
perceived according to passenger’s likes and
dislike
 Some Cruise lines even go so far as to offer a
full children’s program, with a wide variety of
special activities, each divided into several
age-appropriate groups, and supervised by
trained counselors.
Some Cruise lines features special Kid’s
Menu, own newspaper, “kids Only pool”.
Propose cruise activity for
Several
 Family
 Couples
 Singles
 Teens
 Kids
 Seniors
Time for Mom and Dad to Relax
Kids Activities
 “kids-Only” shore excursions
 Ping-Pong tournaments
 “coke-tail” poolside parties
 Nintendo competitions
 “parents-not-allowed’ movies
 Special tours of the Ship
 Camp nights
 Puppet workshops
 Beach parties
 Face-painting competitions
 Entertainment and performance programs
 Classes of all kinds
Cruise chapter 6

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Cruise chapter 6

  • 1. CHAPTER 6 Pre-, Post-, and Off-ship Cruise Experience
  • 2. Precruise Packages Clients Will travel to their cruise embarkation point and go directly to the ship The simplest of pre-cruise experiences is the air/sea package. The travel agent, the passenger will purchase air, the airport-to-dock transfer, and perhaps lodging.
  • 3. Advantages of the both to the client and agent  One phone call or computer transaction can set up the whole package  The agent probably receive a commission on the air potion  The cruise line’s air deviation desk personel  The selection of airlines and flights may be better  Airfares may be lower than those who offer cruise lines.
  • 4. Travel insurance  Trip cancellation, delay, interruption  Lost or stolen luggage  Medical expences for accident or sickness incurred onboard or overseas. Both cruise lines and independent insurers offer travel insurance
  • 5. Cruise Itinaries Two major types of itinerary  Round trip  One way
  • 6. Intermediary Port Stops and shore excursions  They may purchasea shore excursion through the cruise line.  They may buy a tour or activity from vendors who usually await them at or near the dock  They may simply explore the port and its environs on their own  They may select to stay onboard ro relax, get some sun, and feel like they hace the ship almost all to themselve
  • 7. Shore excuresions  Filling out that’s in the stateroom upon check in and then turning it in at the shore excursion desk  Buying it at the shore excursion desk during open hours  On some ships, purchasing it interactively via the in-room TV
  • 8. Categories Of shore Excursions  Sightseeing Excursions  Sports Excursions  Miscellaneous excursions
  • 9. PostCruise Packages  They are sold the same way, they represent the same possible components, options, and experinces Some passengers prefer to do a package before their cruise others after, still others before and after.
  • 10. Port Experiences and Client Types  Ship and port experiences is very much perceived according to passenger’s likes and dislike  Some Cruise lines even go so far as to offer a full children’s program, with a wide variety of special activities, each divided into several age-appropriate groups, and supervised by trained counselors.
  • 11. Some Cruise lines features special Kid’s Menu, own newspaper, “kids Only pool”.
  • 12. Propose cruise activity for Several  Family  Couples  Singles  Teens  Kids  Seniors
  • 13. Time for Mom and Dad to Relax
  • 14. Kids Activities  “kids-Only” shore excursions  Ping-Pong tournaments  “coke-tail” poolside parties  Nintendo competitions  “parents-not-allowed’ movies  Special tours of the Ship  Camp nights  Puppet workshops  Beach parties  Face-painting competitions  Entertainment and performance programs  Classes of all kinds