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IN-FLIGHT CATERING
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IN-FLIGHT CATERING OVERVIEW ,[object Object],[object Object],[object Object]
IN-FLIGHT CATERING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
AIR CATERING IN INDIA The boom in air travel in India is adding a new fizz to in-flight catering business. Last year, around 17 million people flew domestic airlines and around 8.8 million passengers took to the international skies- an indications of the size of the on-board meal market. Conservatively estimated, the meal uplift business is worth is worth Rs. 160- 170 cores. Market sources say if traffic grows by 20% this year the in-flight meal business should grow correspondingly. Besides, the entry of domestic airlines into intercontinental routes may force caterer to become more innovative
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Sanitization facilities in production unit
Carts loaded, tagged and ready to be transferred into the aircrafts.
SPECIAL IN-FLIGHT MEALS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FACTS OF BASED ON AIRLINE AND AIR- CATERING INDUSTRY   AMERICAN AIRLINES spent about $425 million on food for domestic passengers in 2009. SINGAPORE AIRLINES spends about $700 million on food every year and $16 million on wine alone. First class passengers consume 20,000 bottles of alcohol every month and Singapore Airlines is the second largest buyer of Dom Perignon champagne in the world. AMERICAN AIRLINES saved $40,000 in 1987 by removing 1 olive from each salad served in first class. In-flight catering is an $18 billion worldwide industry employing up to 200,000 people. In 1 year, BRITISH AIRWAYS passengers consume: * 40.5 tonnes of chicken * 6 tonnes of caviar * 22 tonnes of smoked salmon * 557,507 boxes of chocolate * 90 thousand cases (9 litre cases) of sparkling wine.
In-flight catering kitchen responsibilities   ,[object Object],[object Object],[object Object],[object Object],[object Object]
Flow chart of preparation of in-flight meal in the flight catering kitchen
IN-FLIGHT MEAL MENU Breakfast Meal Menu Small Meal Menu Large Meal Menu Frozen Meal Menu   Flight Only      Bagel w/Cream Cheese   Chicken Breast-Breaded   Ham & Turkey Sub with Cheese   Chicken   Cereal, Individual   Ham Sandwich   Turkey Sandwich   Turkey   Egg & Cheese Muffin   Turkey Sandwich   Tuna Salad Sandwich   Beef   Sausage Bagel   Chicken Breast-Boneless   Roast Beef Sandwich   Chicken Breast   Bacon Bagel   Chef Salad w/Chicken   Ham Sandwich   Salisbury Steak   Ham Bagel   Chef Salad w/Turkey   Chicken Breast - Boneless       Cheese Bagel   Chef Salad w/Ham   Oven Fried Chicken           Tuna Salad Sandwich             Ham & Turkey Sub w/Cheese         *All meals come with your choice of a supplement package Standard Supplement Packages Supplement 1   Fruit Cocktail Cup   Multi Grain Bar   Chips   Fresh Fruit   Soft Drink   Bottled Water   Supplement 2   Pasta Salad   Pudding Cup   Gum   Fresh Fruit   Fruit Juice   Bottled Water   Supplement 3   Applesauce Cup   Cookies   Muffin   Gum   Fresh Fruit   Milk   Bottled Water   Supplement 4   Yogurt Cup   Granola Bar   Raisins   Fresh Fruit   Milk   Bottled Water   Supplement 5   Potato Salad   Chips   Candy Bar   Gun   Fresh Fruit   Fruit Juice   Bottled Water   Supplement 6   Fresh Carrot Sticks   Fresh Celery Sticks   Yogurt Cup   Muffin   Peanuts   Soft Drink   Milk   Supplement 7   Fresh Fruit (2)   Multi Grain Bar   Fruit Juice   Milk   Bottled Water   Supplement 8   Yogurt Cup   Muffin   Granola Bar   Fresh Fruit   Fruit Juice   Milk   Supplement 9   Yogurt Cup   Granola Bar   Fresh Fruit   Fruit Juice   Bottled Water   Supplement 10   Fresh Carrot Sticks   Candy   Fresh Fruit   Soft Drink   Bottled Water    
THE INNOVATION PROCESS ,[object Object],[object Object],[object Object],[object Object],[object Object],So far the data has shown that in-flight caterers are not markedly innovative in comparison with airlines and suppliers. TYPE OF DEVELOPMENT AIRLINES % MANUFACTURER% New Product Development (NPD) 25% 70% New Service Development (NSD) 75% 20% New Process development (NPD) 11% 45%
BIBLIOGRAPHY   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONCLUSION Collecting information about air catering was an interesting activity. The information was collected from various sources like books, magazines, internet etc. after analysis, following conclusions were drawn:- Air catering is considered as one of the most important aspect of airline industry. Air catering has become an industry with the boom in air travel in all developed and developing countries. Air catering caters to the onboard needs of passengers with the utmost safety norms kept in consideration. Air catering is a systematic approach to serve passengers on board. There are various kinds of specialty menus supplied through air catering. The menu and style of food differs from class to class. Hygiene and safety are the two important aspects of air catering. Various air catering firms and companies are found in the air transport system and contribute to the national and international public interest and government revenues earnings.

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Inflight catering ppt final

  • 2.
  • 3.
  • 4.
  • 5. AIR CATERING IN INDIA The boom in air travel in India is adding a new fizz to in-flight catering business. Last year, around 17 million people flew domestic airlines and around 8.8 million passengers took to the international skies- an indications of the size of the on-board meal market. Conservatively estimated, the meal uplift business is worth is worth Rs. 160- 170 cores. Market sources say if traffic grows by 20% this year the in-flight meal business should grow correspondingly. Besides, the entry of domestic airlines into intercontinental routes may force caterer to become more innovative
  • 6.
  • 7.  
  • 8.  
  • 9. Sanitization facilities in production unit
  • 10. Carts loaded, tagged and ready to be transferred into the aircrafts.
  • 11.
  • 12. FACTS OF BASED ON AIRLINE AND AIR- CATERING INDUSTRY AMERICAN AIRLINES spent about $425 million on food for domestic passengers in 2009. SINGAPORE AIRLINES spends about $700 million on food every year and $16 million on wine alone. First class passengers consume 20,000 bottles of alcohol every month and Singapore Airlines is the second largest buyer of Dom Perignon champagne in the world. AMERICAN AIRLINES saved $40,000 in 1987 by removing 1 olive from each salad served in first class. In-flight catering is an $18 billion worldwide industry employing up to 200,000 people. In 1 year, BRITISH AIRWAYS passengers consume: * 40.5 tonnes of chicken * 6 tonnes of caviar * 22 tonnes of smoked salmon * 557,507 boxes of chocolate * 90 thousand cases (9 litre cases) of sparkling wine.
  • 13.
  • 14. Flow chart of preparation of in-flight meal in the flight catering kitchen
  • 15. IN-FLIGHT MEAL MENU Breakfast Meal Menu Small Meal Menu Large Meal Menu Frozen Meal Menu Flight Only    Bagel w/Cream Cheese   Chicken Breast-Breaded   Ham & Turkey Sub with Cheese   Chicken   Cereal, Individual   Ham Sandwich   Turkey Sandwich   Turkey   Egg & Cheese Muffin   Turkey Sandwich   Tuna Salad Sandwich   Beef   Sausage Bagel   Chicken Breast-Boneless   Roast Beef Sandwich   Chicken Breast   Bacon Bagel   Chef Salad w/Chicken   Ham Sandwich   Salisbury Steak   Ham Bagel   Chef Salad w/Turkey   Chicken Breast - Boneless       Cheese Bagel   Chef Salad w/Ham   Oven Fried Chicken           Tuna Salad Sandwich             Ham & Turkey Sub w/Cheese         *All meals come with your choice of a supplement package Standard Supplement Packages Supplement 1 Fruit Cocktail Cup Multi Grain Bar Chips Fresh Fruit Soft Drink Bottled Water Supplement 2 Pasta Salad Pudding Cup Gum Fresh Fruit Fruit Juice Bottled Water Supplement 3 Applesauce Cup Cookies Muffin Gum Fresh Fruit Milk Bottled Water Supplement 4 Yogurt Cup Granola Bar Raisins Fresh Fruit Milk Bottled Water Supplement 5 Potato Salad Chips Candy Bar Gun Fresh Fruit Fruit Juice Bottled Water Supplement 6 Fresh Carrot Sticks Fresh Celery Sticks Yogurt Cup Muffin Peanuts Soft Drink Milk Supplement 7 Fresh Fruit (2) Multi Grain Bar Fruit Juice Milk Bottled Water Supplement 8 Yogurt Cup Muffin Granola Bar Fresh Fruit Fruit Juice Milk Supplement 9 Yogurt Cup Granola Bar Fresh Fruit Fruit Juice Bottled Water Supplement 10 Fresh Carrot Sticks Candy Fresh Fruit Soft Drink Bottled Water  
  • 16.
  • 17.
  • 18. CONCLUSION Collecting information about air catering was an interesting activity. The information was collected from various sources like books, magazines, internet etc. after analysis, following conclusions were drawn:- Air catering is considered as one of the most important aspect of airline industry. Air catering has become an industry with the boom in air travel in all developed and developing countries. Air catering caters to the onboard needs of passengers with the utmost safety norms kept in consideration. Air catering is a systematic approach to serve passengers on board. There are various kinds of specialty menus supplied through air catering. The menu and style of food differs from class to class. Hygiene and safety are the two important aspects of air catering. Various air catering firms and companies are found in the air transport system and contribute to the national and international public interest and government revenues earnings.