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PRESENTED BY:
CROSS CULTURE
A business environment where participants from
different countries or regions interact, bringing
different values, viewpoints and business
practices. Often this setting requires substantial
training and employee support.
CULTURE
Culture is the characteristics and knowledge of
a particular group of people, encompassing
language, religion, cuisine, social habits, music
and arts.
Israel is a country in Western Asia. It has lands borders
with Lebanon , Syria, Jordan and Palestinian territories.
CAPITAL: Jerusalem
NATIONAL LANGUAGE: Hebrew
INDEPENDENCE DAY: 14 May 1948
CULTURE: Jewish
•CASUAL DRESSING
•INFORMAL ATTIRE
•MODEST DRESSING
THE MEETING USUALLY STARTS LATE AND
ARE LESS FORMAL AND CAN BE LATE FROM
TEN TO FIFTEEN MINUTES
IT’S VERY COMMON FOR ISRAELITIES
TO ATTEND CALL DURING THE
MEETINGS
•WORKING HOURS ARE FROM 9 TO 6
•WORKING WEEK IS FROM SUNDAY TO
THURSDAY
•INTERNATIONAL BUSINESS IS
CONDUCTED IN ENGLISH
•OFFICIAL LANGUAGE OF BUSINESS IS
HEBREW
IT’S COMMON PRACTICE TO EXCHANGE
GIFT BETWEEN COMPANIES ON ROSH HASHANAH
AND PASSOVER
IT’S VERY COMMON TO HAVE A BUSINESS
MEETING IN AN INFORMAL CAFÉ OVER A CUP
OF TEA.
 INDIVIDUALISM……… 54
 LONG TERM ORIENTATION……… 38
 UNCERTAINITY AVOIDANCE……. 81
 MASCULANITY VS. FAMINITY… 47
 POWER DISTANCE… 13
GENERAL INFORMATION:
OFFICIAL NAME: People’s Republic of China (PR)
CAPITAL: Beijing
LARGEST CITY: Shanghai
OFFICIAL LANGUAGE: Standard Chinese
CURRENCY: Renminbi (yuan)
POPULATION: 1.35 billion people
(most populated country)
Nodding and smiling are very common.
Best business practise to introduce someone is
shake hand.
It’s considered respectful to address senior by
his/her designation.
 Conservative suit to show respect.
 Bright colours should be avoided.
 Darker and neutral colours are very common.
 Punctuality is vital.
 Well prepared for meeting.
 Presentation material should be only in black
and white.
 Small talk is considered important at the
beginning of meeting.
 8:00 AM to 5:00PM are their Business hours.
 Mostly Chinese take a break between 12:00
PM to 2:00 PM.
Exchanging business card is very common
practise in china.
Presenting business card by holding it with
both hands.
Gold is the colour of prestige and prosperity
in china.
 INDIVIDUALISM……… 20
 LONG TERM ORIENTATION……… 87
 UNCERTAINITY AVOIDANCE……. 30
 MASCULANITY VS. FAMINITY… 66
 POWER DISTANCE… 80
GENERAL INFORMATION:
Land locked country between India and China
Famous for its mountain peaks
Contains 8 of the highest peaks including
MOUNT EVEREST and KANCHENJUNGA
Capital city is KATHMANDU
Population is about 27 million
 More than 50 festivals celebrated in Nepal
 Many religions practiced in Nepal like HINDUISM, BUDDHISM,
ISLAM, CHRISTIANITY etc
 Food habits differ from region to region
 Nepalese love arts
 Country is extremely diverse in its geographical position
 Same festivals celebrated in a different style on a different
day in the different parts of the country
Address colleagues with NAMASTE
Address supervisors as SIR or MADAM
Form of greeting in Nepal is NAMASTE or NAMASKAR
Nepalese add JI at the end of a name to show respect
Calling people by names like MOM, DAD, SISTER,
BROTHER is very common
•Men wear suit jacket and tie or the Nepali dress
code KURTA SALWAR
•Women wear a SAREE or KURTA
•Nepalese women may also wear the Indian
SALWAR KAMEEZ
•Senior management make decisions including
DIRECTORS and CEOs
•Input may be take from managers but final decisions are
made according to senior management
•Nothing in NEPAL works on time
•Don’t expect punctuality from them
•Nepalese like to have many meetings
•They are always late in these meetings and formal meetings
can go on much longer than one would think
 INDIVIDUALISM……… 30
 LONG TERM ORIENTATION……… -
 UNCERTAINITY AVOIDANCE……. 40
 MASCULANITY VS. FAMINITY… 40
 POWER DISTANCE… 65
Kenya is the world's 48th largest country by total
area. With a population of more than 47.6 million
people, Kenya is the 29th most populous
country. Kenya's capital and largest city is Nairobi
while its oldest city and first capital is the coastal
city of Mombasa.
40 % Protestant, 30 % Roman Catholic, 6
% Muslim, 23% other religions.
•The most common greeting is the handshake.
•People are generally addressed by their academic
and professional title followed by their surname.
•To skip or rush this element in the greeting
process is the height of poor manner.
•Kenya is multilingual country, Although the official
languages are SWAHILI & ENGLISH
•The most common greeting in Swahili is Jambo? (How
are you?),which is generally said immediately prior to
the handshake.
•Direct and frank communication is not norm in Kenya.
•They are uncomfortable with blunt statements .
•Do not raise your voice un necessarily as this can be
perceived as rude.
•Do not show too much emotion when in a public
environment .
o Business cards are exchanged without
formal ritual.
o Present and receive business cards
with two hands.
 INDIVIDUALISM……… 25
 LONG TERM ORIENTATION……… -
 UNCERTAINITY AVOIDANCE……. 50
 MASCULANITY VS. FAMINITY… 60
 POWER DISTANCE… 70
GENERAL INFORMATION
Independence Day: 4th July 1776
Capital : Washington DC
President: Donald Trump
Currency: US Dollars
Government: Constitution based on Federal Republic
Population: 327.2 million ( 3rd populated country)
Religion: Protestant 51.3%, Roman Catholic 23.9%,
Jewish 1.7%, Muslims 0.6%, Mormon 2%, Others 2%
 Handshakes is the common greeting.
 Handshake is firm brief and confident.
 Maintain eye contact during greeting
 In most situations, you can begin calling people by their first
names.
 Most people will insist that you call them by their nickname,
if they have one.
 In formal circumstances, you may want to use titles and
surnames as a courtesy until you are invited to move to a first
name basis, which will happen quickly.
 Business cards are exchanged without
formal ritual.
 It is quite common for the recipient to put
your card in their wallet, which may then go
in the back pocket of their trousers. This is
not an insult.
 What is considered appropriate business attire varies by
geographic region, day of the week and industry.
 In general, people in the East dress more formally, while
people in the West are known for being a bit more casual.
 Executives usually dress formally regardless of which part of
the country they are in.
 Casual Friday is common in many companies. High technology
companies often wear casual clothes every day.
 For an initial meeting, dressing conservatively is always in
good taste. Women can wear business suits, dresses or
pantsuits. Men should wear a business suit unless you know
the firm to be quite casual.
In America, time is a very important commodity. People
'save' time and 'spend' time as if it were money in the bank.
Americans ascribe personality characteristics and values
based on how people use time. For example, people who
are on-time are considered to be good people and reliable
people
Puntuality is - Early on time.
- On time is late
- late is not acceptable
• USA FALLS DOWN TOWARDS LOW CONTEXT END OF THE SCALE.
THEY ARE VERY DIRECT AND RELIES ON EXPLICIT
COMMUNICATION
• INFORMAL
• DO SMALL TALK BEFORE BUSINESS
COVERSATION
 INDIVIDUALISM……… 91
 LONG TERM ORIENTATION……… 26
 UNCERTAINITY AVOIDANCE……. 46
 MASCULANITY VS. FAMINITY… 62
 POWER DISTANCE… 40
CROSS CULTURE COMMUNICATION

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CROSS CULTURE COMMUNICATION

  • 2. CROSS CULTURE A business environment where participants from different countries or regions interact, bringing different values, viewpoints and business practices. Often this setting requires substantial training and employee support. CULTURE Culture is the characteristics and knowledge of a particular group of people, encompassing language, religion, cuisine, social habits, music and arts.
  • 3.
  • 4. Israel is a country in Western Asia. It has lands borders with Lebanon , Syria, Jordan and Palestinian territories. CAPITAL: Jerusalem NATIONAL LANGUAGE: Hebrew INDEPENDENCE DAY: 14 May 1948 CULTURE: Jewish
  • 6. THE MEETING USUALLY STARTS LATE AND ARE LESS FORMAL AND CAN BE LATE FROM TEN TO FIFTEEN MINUTES
  • 7. IT’S VERY COMMON FOR ISRAELITIES TO ATTEND CALL DURING THE MEETINGS
  • 8. •WORKING HOURS ARE FROM 9 TO 6 •WORKING WEEK IS FROM SUNDAY TO THURSDAY
  • 9. •INTERNATIONAL BUSINESS IS CONDUCTED IN ENGLISH •OFFICIAL LANGUAGE OF BUSINESS IS HEBREW
  • 10. IT’S COMMON PRACTICE TO EXCHANGE GIFT BETWEEN COMPANIES ON ROSH HASHANAH AND PASSOVER
  • 11. IT’S VERY COMMON TO HAVE A BUSINESS MEETING IN AN INFORMAL CAFÉ OVER A CUP OF TEA.
  • 12.  INDIVIDUALISM……… 54  LONG TERM ORIENTATION……… 38  UNCERTAINITY AVOIDANCE……. 81  MASCULANITY VS. FAMINITY… 47  POWER DISTANCE… 13
  • 13.
  • 14. GENERAL INFORMATION: OFFICIAL NAME: People’s Republic of China (PR) CAPITAL: Beijing LARGEST CITY: Shanghai OFFICIAL LANGUAGE: Standard Chinese CURRENCY: Renminbi (yuan) POPULATION: 1.35 billion people (most populated country)
  • 15. Nodding and smiling are very common. Best business practise to introduce someone is shake hand. It’s considered respectful to address senior by his/her designation.
  • 16.  Conservative suit to show respect.  Bright colours should be avoided.  Darker and neutral colours are very common.
  • 17.  Punctuality is vital.  Well prepared for meeting.  Presentation material should be only in black and white.  Small talk is considered important at the beginning of meeting.  8:00 AM to 5:00PM are their Business hours.  Mostly Chinese take a break between 12:00 PM to 2:00 PM.
  • 18. Exchanging business card is very common practise in china. Presenting business card by holding it with both hands. Gold is the colour of prestige and prosperity in china.
  • 19.  INDIVIDUALISM……… 20  LONG TERM ORIENTATION……… 87  UNCERTAINITY AVOIDANCE……. 30  MASCULANITY VS. FAMINITY… 66  POWER DISTANCE… 80
  • 20.
  • 21. GENERAL INFORMATION: Land locked country between India and China Famous for its mountain peaks Contains 8 of the highest peaks including MOUNT EVEREST and KANCHENJUNGA Capital city is KATHMANDU Population is about 27 million
  • 22.  More than 50 festivals celebrated in Nepal  Many religions practiced in Nepal like HINDUISM, BUDDHISM, ISLAM, CHRISTIANITY etc  Food habits differ from region to region  Nepalese love arts  Country is extremely diverse in its geographical position  Same festivals celebrated in a different style on a different day in the different parts of the country
  • 23. Address colleagues with NAMASTE Address supervisors as SIR or MADAM Form of greeting in Nepal is NAMASTE or NAMASKAR Nepalese add JI at the end of a name to show respect Calling people by names like MOM, DAD, SISTER, BROTHER is very common
  • 24. •Men wear suit jacket and tie or the Nepali dress code KURTA SALWAR •Women wear a SAREE or KURTA •Nepalese women may also wear the Indian SALWAR KAMEEZ
  • 25. •Senior management make decisions including DIRECTORS and CEOs •Input may be take from managers but final decisions are made according to senior management •Nothing in NEPAL works on time •Don’t expect punctuality from them •Nepalese like to have many meetings •They are always late in these meetings and formal meetings can go on much longer than one would think
  • 26.  INDIVIDUALISM……… 30  LONG TERM ORIENTATION……… -  UNCERTAINITY AVOIDANCE……. 40  MASCULANITY VS. FAMINITY… 40  POWER DISTANCE… 65
  • 27.
  • 28. Kenya is the world's 48th largest country by total area. With a population of more than 47.6 million people, Kenya is the 29th most populous country. Kenya's capital and largest city is Nairobi while its oldest city and first capital is the coastal city of Mombasa. 40 % Protestant, 30 % Roman Catholic, 6 % Muslim, 23% other religions.
  • 29. •The most common greeting is the handshake. •People are generally addressed by their academic and professional title followed by their surname. •To skip or rush this element in the greeting process is the height of poor manner.
  • 30. •Kenya is multilingual country, Although the official languages are SWAHILI & ENGLISH •The most common greeting in Swahili is Jambo? (How are you?),which is generally said immediately prior to the handshake.
  • 31. •Direct and frank communication is not norm in Kenya. •They are uncomfortable with blunt statements . •Do not raise your voice un necessarily as this can be perceived as rude. •Do not show too much emotion when in a public environment .
  • 32. o Business cards are exchanged without formal ritual. o Present and receive business cards with two hands.
  • 33.  INDIVIDUALISM……… 25  LONG TERM ORIENTATION……… -  UNCERTAINITY AVOIDANCE……. 50  MASCULANITY VS. FAMINITY… 60  POWER DISTANCE… 70
  • 34.
  • 35. GENERAL INFORMATION Independence Day: 4th July 1776 Capital : Washington DC President: Donald Trump Currency: US Dollars Government: Constitution based on Federal Republic Population: 327.2 million ( 3rd populated country) Religion: Protestant 51.3%, Roman Catholic 23.9%, Jewish 1.7%, Muslims 0.6%, Mormon 2%, Others 2%
  • 36.  Handshakes is the common greeting.  Handshake is firm brief and confident.  Maintain eye contact during greeting  In most situations, you can begin calling people by their first names.  Most people will insist that you call them by their nickname, if they have one.  In formal circumstances, you may want to use titles and surnames as a courtesy until you are invited to move to a first name basis, which will happen quickly.
  • 37.  Business cards are exchanged without formal ritual.  It is quite common for the recipient to put your card in their wallet, which may then go in the back pocket of their trousers. This is not an insult.
  • 38.  What is considered appropriate business attire varies by geographic region, day of the week and industry.  In general, people in the East dress more formally, while people in the West are known for being a bit more casual.  Executives usually dress formally regardless of which part of the country they are in.  Casual Friday is common in many companies. High technology companies often wear casual clothes every day.  For an initial meeting, dressing conservatively is always in good taste. Women can wear business suits, dresses or pantsuits. Men should wear a business suit unless you know the firm to be quite casual.
  • 39. In America, time is a very important commodity. People 'save' time and 'spend' time as if it were money in the bank. Americans ascribe personality characteristics and values based on how people use time. For example, people who are on-time are considered to be good people and reliable people Puntuality is - Early on time. - On time is late - late is not acceptable
  • 40. • USA FALLS DOWN TOWARDS LOW CONTEXT END OF THE SCALE. THEY ARE VERY DIRECT AND RELIES ON EXPLICIT COMMUNICATION • INFORMAL • DO SMALL TALK BEFORE BUSINESS COVERSATION
  • 41.  INDIVIDUALISM……… 91  LONG TERM ORIENTATION……… 26  UNCERTAINITY AVOIDANCE……. 46  MASCULANITY VS. FAMINITY… 62  POWER DISTANCE… 40