This presentation provides information about China's business etiquette and protocols from traditions, food, to communication, business appearances, manners and behaviors etc... It contains 27 slides however can be presented within 5 minutes. All ideas are organized by bullets in each slide.

1. Course : Business Etiquette and Protocols

2. China is reputed as the oldest continuous civilization in the
world. Its unique culture and customs make it a charming place
for visiting.
Basic Facts
o Full Name: The People's Republic of China
o Population: 1.37 billion
o Location: middle and east Asia, bounded on the east by the Pacific Ocean
o Capital: Beijing
o Language: Standard Chinese but most business people speak English.
o There are many dialects in China however there is only one written language.

3. Chinese People
 They are the largest nationality in the world.
 Since the earliest historical times, they have lived, multiplied and
labored in this land.
 During the several thousand years' development, they have made great
contribution to the world due to their wisdom and hard working.
 The advanced agriculture and manufacture, as well as the Four Great
Inventions have impressed and shocked the world.

4. China Funny Fact
 The tradition of digging up "dragon bones" (tortoise and cattle
bones) has long been a part of Chinese culture.
 These bones are often used to predict the future. The bones
were inscribed with questions then heated to reveal the
answers.
 The tradition dates back as far as the Bronze Age (around 2100
BC).

7. Appearance in China
 Traditional suits for men with subtle colors are the norm.
 Women should avoid high heels and short sleeved blouses.
 Subtle, neutral colors should be worn by both men and women.
 Casual dress should be traditional as well.
 Men and women can wear jeans. However, jeans are not acceptable for
business meetings.

9. Chinese Etiquette
 Being a state of ceremonies, China takes the etiquette as an
important part of its traditional culture.
 The civilization of etiquette, rich in content, has made great
influence to the history and development of its society, and it
almost permeates all aspects of the ancient society.
 Moreover, endowed with the 5,000 years of civilization,
Chinese are known to the world for their politeness and good
manners.

11. Behavior & Manners in China
 Do not use large hand movements. The Chinese do not speak with their hands. Your
movements may be distracting to your host.
 Personal contact must be avoided at all cost. It is highly inappropriate for a man to
touch a woman in public.
 Do not point when speaking.
 To point do not use your index finger, use an open palm.
 It is considered improper to put your hand in your mouth.
 Avoid acts that involve the mouth.

12. Gift Giving

14. Gift Giving
 Gift giving is a very delicate issue in China :
 It is illegal to give gifts to government official however; it has
become more commonplace in the business world.
 It is more acceptable to give gifts either in private or to a group as a
whole to avoid embarrassment.
 The most acceptable gift is a banquet.
 Quality writing pens as considered favored gifts.

15. Communications in China

17. Communications in China
 Bowing or nodding is the common greeting; however, you may be
offered a handshake. Wait for the Chinese to offer their hand first.
 Applause is common when greeting a crowd; the same is expected in
return.
 Introductions are formal. Use formal titles.
 Being on time is vital in China.
 Appointments are a must for business.

18.  Contacts should be made prior to your trip.
 The decision making process is slow. You should not expect to conclude
your business swiftly.
 Present and receive cards with both hands.
 The most important member of your company or group should lead
important meetings. Chinese value rank and status.
 Develop a working knowledge of Chinese culture.
 Allow the Chinese to leave a meeting first.

19. Simple Example of Chinese
introduction
Chinese Pinyin Chinese The same meaning in
English
Ni Hao, Wo Jiao... 你好, 我叫......
Hello/Hi, I'm...
Ni Hao, Wo Shi... 你好, 我是......
Ni Hao, Wo De Ming Zi
Shi...
你好, 我的名字是......
Hello/Hi, My name
is...

21. Chow Mein Chinese Noodles

22. Baozi Billyzhajiang

23. Food Etiquette

24. Manners and Customs

25.  Eating is a dominant aspect of Chinese culture, and eating
is one of the most common ways to honor guests, socialize,
and deepen friendships.
 Proper etiquette is very important to traditional Chinese
people, who feel good manners invite luck, and boorish
conduct brings shame.
Manners and Customs

26. Respect first
 It is really an admirable custom to respect others at the table, including the
aged people, guests or business partners etc…
 The practice of presenting the best or fine food first to the senior members of
the family has been observed for countless generations.
 Although the hosts in China are all friendly and hospitable, you should also
show them respect.
 Before starting to eat dinner, the host may offer some words of greeting. Guests
should not start to eat until the host says, 'Please enjoy yourself' or something like
that, otherwise it suggests disrespect and causes displeasure.

27. Thank You