Cross cultural environment, suitability and awareness
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This presentation shows how the expatriate failure happens if one does not have the cross-cultural training or if one is not culturally sensitive. I have tried to cover this topic from the perspective of expatriate as well as the company who masters in the cross-cultural environment. Also, i have shown different kinds of culture with suitability
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1) Opinion leaders are individuals who informally influence others' attitudes and behaviors regarding innovations. Their adoption behaviors help determine the rate of adoption in a social system.
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1. It outlines the three stages of consumer decision making in services - the prepurchase, service encounter, and post-encounter stages. It describes the factors that influence expectations at each stage.
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Here is a possible presentation on the topic you provided:
Title: The influence of reference groups and opinion leaders on social media platforms
Introduction:
- Social media platforms have become an integral part of people's lives, especially among younger generations
- These platforms enable people to connect with friends, family and like-minded individuals online
- Communities form around shared interests, locations, activities etc on different social media
Body:
- Instagram is heavily influenced by fashion/lifestyle reference groups and opinion leaders
- "Influencers" with thousands of followers shape trends and buying decisions in their niche
- People aspire to the lifestyles portrayed and seek recommendations from influencers they follow
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1. It defines consumer behavior and examines factors that influence it such as psychological, personal, social, and cultural factors.
2. It explores consumer decision making processes and models of innovation adoption.
3. It analyzes how groups, culture, social class, and subcultures shape consumer choices and behaviors.
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Post Purchase Consumer Behaviour
1) After making a purchase, consumers may experience post-purchase dissonance or doubts about their decision. They will seek information to justify their choice and reduce these doubts.
2) Most purchases are followed by product use. How the product is used and disposed of is evaluated by the consumer. Satisfaction depends on whether expectations are met or exceeded by the product's performance.
3) Post-purchase actions include repeat purchases, brand switching, or discontinuing use, depending on the consumer's level of satisfaction. Marketers should monitor post-purchase behavior and satisfaction to improve products, marketing, and customer retention.
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This document discusses social class and its impact on consumer behavior. It defines social class as a continuum based on social position in a society. Social class is hierarchical and reflects a person's relative social status and prestige. Individuals compare themselves to others to determine their social standing through status consumption. Social class can be measured objectively using indexes that consider factors like occupation, education, and income. Marketers must understand how social class influences factors like shopping preferences, leisure activities, spending habits, and responses to advertising. However, social class is difficult to measure and individual dimensions may better predict behavior.
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Self Concept - Consumer Behavior
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Opinion leadership
The document defines opinion leadership as the informal influence one person, called an opinion leader, has over others in regards to product consumption and attitudes. Opinion leaders are knowledgeable about products, their advice is taken seriously by others similar to them, and they actively share information through word-of-mouth communication. Examples are provided of how opinion leadership can influence decisions around cars, cameras, home improvements, and school selection.
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The document discusses various types of retail store locations including freestanding/isolated stores, business districts, and shopping centers. It describes factors to consider when selecting a retail location such as market size and demographics, competition, transportation access, and property costs. The document also outlines different types of shopping centers like neighborhood centers that serve local areas and regional centers that attract customers from a wider region. Key decisions for retailers include assessing the trade area, traffic patterns, and estimating whether a location can generate sufficient sales.
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This chapter provides an insight to consumer buying decision making process.It provides a guidance to theories of consumer buying patterns
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This document discusses stimulus generalization versus stimulus discrimination in marketing and branding. It provides examples of brands that use stimulus generalization by maintaining consistent packaging design across product lines to leverage brand recognition, as well as examples of brands that use stimulus discrimination by differentiating their packaging design from competitors to stand out. The document analyzes multiple brand pairs, showing how one brand generalized its packaging while the other discriminated to differentiate itself in the marketplace.
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Consumer decision making process.ppt by aliraza afzal
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Consumer Behaviour - Stimulus Generalisation Vs. Stimulus Discrimination
Similar to Cross cultural environment, suitability and awareness
Corporate culture management training
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
Berlitz Tips - Intercultural Communication
Culture is a shared system of attitudes, values, ideas, customs, beliefs and behaviors that is influenced by factors like education, geography and history. However, individual personality also plays a role in behavior. Intercultural communication is complex, as there is an interplay between culture, the individual, and the situation. To understand business partners, one needs to consider their personalities, cultural backgrounds, and the current business situation. Developing intercultural competence involves observing cultural differences, enjoying intercultural encounters, learning cultural histories, avoiding stereotypes, and respecting differences while adapting one's own behavior.
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ME290Global Engineering Professional SeminarGlobalizat.docx
ME290
Global Engineering Professional Seminar
Globalization, Cultural Difference and
Collaborating Across Cultural Boundaries
Lecture-1
Globalization, Cultural Difference and
Collaborating Across Cultural Boundaries
Globalization the process by which
businesses or other organizations
develop international influence or
start operating on an international
scale.
Cultures
• Culture is the dominant set of behaviors, values,
beliefs, and thinking patterns we learn as we grow and
develop in our social groups.
In all but one of the following countries it is expected that
you bring a gift to a business meeting. In which country is it
not expected?
A. China B. Czech Republic
C. Japan D. Denmark
The correct answer is D. Denmark
Which of the following is associated with dead and should
not be given as a gift in the Chinese culture?
A. Clocks B. Straw sandals
C. Handkerchief D. Crane
The answer is - All of the above!
Typical Dimensions of Culture
Tree Model of CULTURE
Surface Culture
Deep Culture
Language
Dress
Art & Music
Food
Gestures Formality
Gender Roles
Religion
Holidays
Personal Space
Communication & Learning Styles
Time
Methods of Decision Making
Relationships
Attitudes
Work Ethic
Negotiating Styles
Values
Cultural Differences
Some main indicators of cultural differences are:
•Behavioral patterns: appearance vs. reality
•Non-verbal behavior: Gestures, signs, mimics
•Distance behavior: personal space vs. closeness
Behavioral Pattern
•If we don’t know anything about other cultures, we
tend to use stereotypes as our knowledge base –
Is this a right approach?
•What are stereotypes?
•Negative labeling of a certain group or culture
based on the actions and/or appearances of a
few individuals.
Non-Verbal Behavior
• Understood as the process of communication through
sending and receiving wordless messages.
• Language is not the only source of communication;
there are other means, including:
• Gestures and touch
• Body language or posture, facial expression and eye contact
• Object communication such as clothing, hairstyles or even
architecture and symbols
• Problems and conflicts can occur when expressing
gestures or facial expressions in other cultures –
messages can often be misinterpreted.
Distance Behavior
• The right personal distance when conducting business
shows respect and acceptance.
• Too much distance gives the impression of dislike and
discomfort.
• Too little will make the person draw back.
Diversity & Inclusion
Diversity refers to differences (such as age, gender,
ethnicity physical appearance, thought styles, religion,
nationality, socio-economic status, belief systems etc.)
Inclusion refers to the creation of opportunities and the
elimination of barriers that allow all people to
participate in and contribute to ideation, planning,
projects, programs, processes, teams, organizations,
social activities, fun or any other opportunity that hel.
ME290Global Engineering Professional SeminarGlobalizat.docx
ME290
Global Engineering Professional Seminar
Globalization, Cultural Difference and
Collaborating Across Cultural Boundaries
Lecture-1
Globalization, Cultural Difference and
Collaborating Across Cultural Boundaries
Globalization the process by which
businesses or other organizations
develop international influence or
start operating on an international
scale.
Cultures
• Culture is the dominant set of behaviors, values,
beliefs, and thinking patterns we learn as we grow and
develop in our social groups.
In all but one of the following countries it is expected that
you bring a gift to a business meeting. In which country is it
not expected?
A. China B. Czech Republic
C. Japan D. Denmark
The correct answer is D. Denmark
Which of the following is associated with dead and should
not be given as a gift in the Chinese culture?
A. Clocks B. Straw sandals
C. Handkerchief D. Crane
The answer is - All of the above!
Typical Dimensions of Culture
Tree Model of CULTURE
Surface Culture
Deep Culture
Language
Dress
Art & Music
Food
Gestures Formality
Gender Roles
Religion
Holidays
Personal Space
Communication & Learning Styles
Time
Methods of Decision Making
Relationships
Attitudes
Work Ethic
Negotiating Styles
Values
Cultural Differences
Some main indicators of cultural differences are:
•Behavioral patterns: appearance vs. reality
•Non-verbal behavior: Gestures, signs, mimics
•Distance behavior: personal space vs. closeness
Behavioral Pattern
•If we don’t know anything about other cultures, we
tend to use stereotypes as our knowledge base –
Is this a right approach?
•What are stereotypes?
•Negative labeling of a certain group or culture
based on the actions and/or appearances of a
few individuals.
Non-Verbal Behavior
• Understood as the process of communication through
sending and receiving wordless messages.
• Language is not the only source of communication;
there are other means, including:
• Gestures and touch
• Body language or posture, facial expression and eye contact
• Object communication such as clothing, hairstyles or even
architecture and symbols
• Problems and conflicts can occur when expressing
gestures or facial expressions in other cultures –
messages can often be misinterpreted.
Distance Behavior
• The right personal distance when conducting business
shows respect and acceptance.
• Too much distance gives the impression of dislike and
discomfort.
• Too little will make the person draw back.
Diversity & Inclusion
Diversity refers to differences (such as age, gender,
ethnicity physical appearance, thought styles, religion,
nationality, socio-economic status, belief systems etc.)
Inclusion refers to the creation of opportunities and the
elimination of barriers that allow all people to
participate in and contribute to ideation, planning,
projects, programs, processes, teams, organizations,
social activities, fun or any other opportunity that hel.
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This document provides an overview of a training on cultural competence. It discusses establishing safe conversation guidelines, understanding one's own worldview and cultural identities, recognizing cultural differences without stereotyping, and exploring the cultural competence continuum as an evaluation tool. The objectives are to understand how cultural factors impact relationships, learn about demonstrating culturally competent behaviors, and discuss strategies for enhancing cultural competence.
Tranings
This in-service training discusses enhancing cultural competence in relationships and organizations. It covers topics like understanding one's own culture and worldview, recognizing cultural differences, and assessing cultural competence on an individual and organizational level. The training provides strategies for improving cultural competence, such as getting to know oneself and one's community, and evaluating where one falls on the cultural competence continuum in order to strengthen relationships and better serve diverse groups.
Management Styles And Business Systems
The document discusses several topics related to culture and its influence on management and business practices internationally. It first covers the concept of culture and the required degrees of adaptation when working across cultures. It then summarizes typical American management styles and contrasts them with styles found in other parts of the world. The document also briefly touches on topics like gender bias, business ethics, and how culture can shape strategic thinking. Finally, it differentiates between relationship-oriented and information-oriented cultures.
Standardized Cultural Competency In-Service Training
Train staff members with this interactive presentation that includes various teaching tools such as: videos, quizzes, diagrams, visuals, discussion segments and hands-on activities to aid the learning process and maintain participant engagement.
Diversity Management .pptx
#Diversity Management, Definition Of Diversity, Types of Diversity, Benefit of Diversity , Challenges of Diversity.
The Definition of Diversity and Diversity management, Prejudice and its step and expression, what diversity look like in organization like WKU
Minimizing the challenge, and best practice of Diversity management,
Is Diversity management is important in campus, and its benefit for student, and How it can be structured.
The four types of Diversity, Internal Diversity, External Diversity, Organizational Diversity, world wide diversity
Lee Underwood Rm Strategies
The document discusses topics related to cultural competency, including defining key terms, discussing the cultural competency continuum, perceptions and communication miscues. It also discusses motivational strategies for working with youth and reviews a case study to identify potential cultural competency issues. Tips are provided for becoming more culturally competent. The class objectives are to define terms, discuss the competency continuum and perceptions/miscues, review motivational strategies and the case study, and identify tips for cultural competency.
Post-Merger Cultural Integration
Cultural integration issues were the second most important contributing factor to deal failure according to the document. The document also states that cultural integration is indirectly linked to other causes of deal failure such as delayed integration. Additionally, statistics show that up to one third of mergers fail within 5 years, and as many as 80% never live up to their full expectations. While successful cultural integration is critical for deal success, many companies do not have a specific approach for assessing and integrating culture during an acquisition. Reasons for unsuccessful cultural integration include a lack of leadership support, cultural risks not being identified, and a lack of competencies and skills.
Session du 24/01/2017 "Doing Business in the U.S.A. ... The American Way"
This document summarizes a presentation about doing business in different cultures. It discusses how cultural misunderstandings can lead to business deals failing. It introduces models for analyzing cultural dimensions like individualism vs collectivism. It provides examples of cultural differences between countries in areas like communication style and business etiquette. Finally, it outlines best practices for international business such as connecting with people, following up, being prepared, being enthusiastic, and networking. The overall message is that understanding cultural differences is important for successful international business dealings.
Success from the inside out beta
This document provides guidance for creating a thriving culture for males of color. It emphasizes reflection on one's beliefs and practices regarding educating males of color, reframing challenges as opportunities, and reviewing impact. For reflection, it suggests examining influences and attributions of student performance. Reframing involves defining success and viewing challenges as professional opportunities. Reviewing determines how culture has shifted by collecting data from students. The goal is supporting the social, academic, and emotional needs of males of color.
Culture Eats Strategy for Breakfast - Dealing with Cultural Differences in Ka...
This document summarizes a workshop on dealing with cultural differences in agile environments. The opening discussion defines culture and explains why it matters, providing several statistics about employee engagement. Common cultural challenges for agility are presented, such as different measurements of success between departments. Participants then selected a specific cultural challenge to discuss at their tables. They analyzed the current and ideal states and generated concrete strategies to transition from the current to the next target state, adding measures if time allowed. The document concludes with contact information for further information about the workshop.
Managing Diversity for Competitive Advantage ver2
A presentation made on Diversity includes:
What is Diversity?
Negative issues of Diversity
Managing Diversity
Benefits & Risks
Your role….
Let's Get Honest About Diversity!
The document discusses managing diversity in the workplace. It provides steps for agencies to manage diversity, including confirming equal personnel policies, hiring a diverse workforce based on qualifications, encouraging diverse work groups, and hosting trainings on diversity. It also discusses examining policies for differential impacts and ensuring opportunities are accessible to all. Managing diversity requires understanding concepts, recognizing it touches all management aspects, and challenging practices that present barriers. The document stresses treating others as they want to be treated.
Intelligence Presentation.w4
The document discusses intelligence, giftedness, and intellectual disability. It defines intelligence as the ability to learn, adapt, solve problems, and shape one's environment. Intelligence is influenced by genetics, environment, and culture. Common intelligence tests measure verbal comprehension, processing speed, and working memory. Intellectual disability is characterized by below-average intellectual functioning and adaptive skills that emerge by age 18. Giftedness refers to above-average intelligence or exceptional talent, and gifted individuals often show early mastery in their domain of talent.
Meeting the Challenge of Diversity
The document discusses managing diversity in the workplace. It defines diversity as including dimensions like race, gender, age, religion and other factors. It explains that managing diversity effectively requires valuing all employees and creating an inclusive environment. Challenges include preparing managers for diversity, overcoming biases, and addressing issues like the glass ceiling and harassment. Successful diversity programs require initiatives in recruitment, training, career development and culture change.
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2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
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2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
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Speaker: Shahzad Khan
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本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
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留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
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Cross cultural environment, suitability and awareness
- 1. cross cultural environment, suitability and awareness Prepared by: Nirav Trivedi Student – Faculty of Management studies, Baroda Summer Intern, Reliance Industries Limited
- 2. • One of the most important reason for expatriate failure. • Studies show 30-40% expatriate failure due to cultural inflexibility (Cross-Cultural adjustments) • Selection of wrong candidate
- 3. Culture Mental programming that we inherit from our ancestors and pick up from the people around us. the ideas, customs, and social behavior of a particular people or society
- 5. Cultural environment • A set of beliefs, customs, practices and behavior that exists within a population.
- 6. Cross cultural environment A business environment where participants from different countries or regions interact, bringing different values, viewpoints and business practices. Often this setting requires substantial training and employee support
- 7. Cultural differences Understanding cultural differences are often the determining factor in success or failure in business “There is nothing good or bad about culture. There are only differences”
- 8. Forming a successful cross culture environment • Not to be blinded by cultural glasses, cultural misunderstanding • Do with politeness • Not to be disturbed by others • Not about what you see what you perceive • standing in someone's shoes
- 9. Steps • Recognize differences Drawback-stereo type • Respect not just acknowledge • Reconcile differences and convert to advantages
- 10. Suitability • The most required competency in any expatriate is Cross Cultural Suitability, Cultural empathy. • Others – Linguistic, cope with uncertainty, building relationships, maturity, patience • High suitability = Adaptive training system effective Suitability – Tailor made, customized and fit to the environment
- 13. Finding what suits where • Hierarchy vs. Equality • Individualism vs. Collectivism • Performance vs. Quality of life • Uncertainty avoidance vs. let it be • Flexibility vs. Discipline • One time Vs. Long term • Win vs. win win • Formal vs. informal • Show Vs. Hide feelings • Direct vs. indirect communication
- 14. Awareness Cross Cultural Awareness is the foundation of communication and it involves the ability of standing back from ourselves and becoming aware of our cultural values, beliefs and perceptions.
- 15. Culture at workplace In USA only 18% are not satisfied if they don’t get exact answers to most of the questions that his subordinates may ask about their work People in France do not give you credibility if you don’t provide them with exact answers.53% are dissatisfied with response such as “I don’t know” Credibility Decreases USA FranceVs
- 16. Culture at workplace China vs. Netherlands Hierarchies
- 17. Copyright laws Everything is tolerated even if it is forbidden Everything forbidden unless it is allowed Everything is allowed unless it is forbidden Everything is allowed even if it is forbidden
- 18. Collective vs. Individual Team Japan, China Individual U.S., Great Britain, Germany
- 19. Generalist vs. Specialist Germany vs USA vs India
- 20. Beliefs & Communication US Vs. UAE
- 23. Pioneer - Google