For our first meetup of the new year, we will examine User Experience (UX) and how it became an essential component of web and mobile design. We will discuss what UX truly means and give an intro to some UX methods, like usability testing, surveys, personas and page description diagrams. We will also share some design techniques to improve the UX of your site or app.
Slides from a talk I did at Web Directions South in Sydney Oct 2009.
Outline:
Designing for dynamic web applications and mobile devices poses a new set of challenges. Web designers are increasingly being asked to apply their skills to where the page model no longer applies. We need new ways of exploring the user experience and communicating behaviours involving sub-page changes and movement.
Enter rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn't without it's own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called "screenflows" that focuses on visualising the user experience.
Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.
UX Workshop introducing what UX is and why it is important. The audience may or may not be familiar with UX so the presentation focuses more on principles than a step-by-step how-to.
Content Strategy and Product Management (in science education)Roger Hart
Presentation from Content Strategy Applied 2017
When your product is mostly content, product management looks a lot like content strategy. The Royal Society of Chemistry is an academic publisher, and a major provider of educational resources for schools and teachers. So that's certainly true here. Having worked in content strategy and product management, and now helping the RSC develop its product management function, I'll talk about how the disciplines interact.
We'll cover:
- What makes a good strategy, and what it means to be a product
- Innovation, roadmapping, and thinking about services
- Measurement and value when your goals are both charitable and commercial
Slides from a talk I did at Web Directions South in Sydney Oct 2009.
Outline:
Designing for dynamic web applications and mobile devices poses a new set of challenges. Web designers are increasingly being asked to apply their skills to where the page model no longer applies. We need new ways of exploring the user experience and communicating behaviours involving sub-page changes and movement.
Enter rapid prototyping. Widely acclaimed as one of the best ways to create great user experiences, it isn't without it's own pitfalls. This session will discuss the pros and cons of different prototyping techniques, and introduce a new technique called "screenflows" that focuses on visualising the user experience.
Discover how to combine the best of paper prototyping, wireframes and HTML prototyping into one simple and effective prototyping technique. Learn how using this method can dramatically decrease the need for documentation, while increasing the speed and agility of the development process.
UX Workshop introducing what UX is and why it is important. The audience may or may not be familiar with UX so the presentation focuses more on principles than a step-by-step how-to.
Content Strategy and Product Management (in science education)Roger Hart
Presentation from Content Strategy Applied 2017
When your product is mostly content, product management looks a lot like content strategy. The Royal Society of Chemistry is an academic publisher, and a major provider of educational resources for schools and teachers. So that's certainly true here. Having worked in content strategy and product management, and now helping the RSC develop its product management function, I'll talk about how the disciplines interact.
We'll cover:
- What makes a good strategy, and what it means to be a product
- Innovation, roadmapping, and thinking about services
- Measurement and value when your goals are both charitable and commercial
Information Architecture Basics,
Main components of IA: organization schemes, structure, labeling, logic, search
Card sorting, Tree testing, IA performance, Content modeling, Task Flows, Site Maps
A good beginners overview of wireframes.
• Why wireframe?
• Types of wireframes
• Where do you start?
• Interactive wireframes/ Prototyping
• Tools
• Wireframe workshop
In this three hour workshop I present an introduction to the UCD process, an overview of the basic technologies of the web and a survey of current Mobile Web Design trends.
A Workshop on how ot teach UX design, based on a one day workshop model. We cover exercise design, how people learn, and how to design the day. Originally Given at General Assemb.ly 12/15/13
Please feel free to reuse with credit.
This will give you an introduction about Prototyping in general, highlights advantages and disadvantages and gives you a pragramtic view on solutions, tools and ways to get the job done and win your next pitch.
Mobile User Experience - Inductive Design ProcessJennifer Shurley
Presentation for Denver Titanium Users Meetup -- first revision based on questions and feedback at the meeting. Newly added: 1)links go great pattern resources 2)slide showing sketch, wireframe, mockup 3)side-by-side reference of Android and iOS design guidelines, 4)design go-to questions slide reflects Paul's comment about rich experiences. Next revision: concrete examples and images! Thanks for your thoughts, guys!
You only get a few moments to grab a hiring manager or recruiter's attention. Ensure your UX portfolio makes a solid first impression by designing it with your end users in mind. Years of feedback from hiring managers are distilled into this single slide deck. Learn from a former UX recruiter turned tech recruiter trainer on the essentials you need to make a positive first impression.
Papercasting User Experience in Interactive Ebooks - ebookcraft 2016 - John R...BookNet Canada
"Papercasting User Experience in Interactive Ebooks" by John Rodzvilla (Emerson College) for ebookcraft 2016, presented by BookNet Canada and eBOUND Canada - March 31, 2016
Here are the slides from the UX Portfolio Workshop I did at exploreUX on 4/22/14. The workshop was part presentation and part activities to get participants in the right mindset for creating their UX portfolios.
The slides go into the specifics on:
• What to put in your UX portfolio
• How to figure out what (of your stuff) to include
• How to add what you’re missing
• What tools and resources to use in building it
• What’s a good (and bad) portfolio
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Introduction to building and using personas and scenarios in designPenny Hagen
Introduction to building and using Personas and Scenarios in Design given to UTS first year design students.
An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design.
Information Architecture Basics,
Main components of IA: organization schemes, structure, labeling, logic, search
Card sorting, Tree testing, IA performance, Content modeling, Task Flows, Site Maps
A good beginners overview of wireframes.
• Why wireframe?
• Types of wireframes
• Where do you start?
• Interactive wireframes/ Prototyping
• Tools
• Wireframe workshop
In this three hour workshop I present an introduction to the UCD process, an overview of the basic technologies of the web and a survey of current Mobile Web Design trends.
A Workshop on how ot teach UX design, based on a one day workshop model. We cover exercise design, how people learn, and how to design the day. Originally Given at General Assemb.ly 12/15/13
Please feel free to reuse with credit.
This will give you an introduction about Prototyping in general, highlights advantages and disadvantages and gives you a pragramtic view on solutions, tools and ways to get the job done and win your next pitch.
Mobile User Experience - Inductive Design ProcessJennifer Shurley
Presentation for Denver Titanium Users Meetup -- first revision based on questions and feedback at the meeting. Newly added: 1)links go great pattern resources 2)slide showing sketch, wireframe, mockup 3)side-by-side reference of Android and iOS design guidelines, 4)design go-to questions slide reflects Paul's comment about rich experiences. Next revision: concrete examples and images! Thanks for your thoughts, guys!
You only get a few moments to grab a hiring manager or recruiter's attention. Ensure your UX portfolio makes a solid first impression by designing it with your end users in mind. Years of feedback from hiring managers are distilled into this single slide deck. Learn from a former UX recruiter turned tech recruiter trainer on the essentials you need to make a positive first impression.
Papercasting User Experience in Interactive Ebooks - ebookcraft 2016 - John R...BookNet Canada
"Papercasting User Experience in Interactive Ebooks" by John Rodzvilla (Emerson College) for ebookcraft 2016, presented by BookNet Canada and eBOUND Canada - March 31, 2016
Here are the slides from the UX Portfolio Workshop I did at exploreUX on 4/22/14. The workshop was part presentation and part activities to get participants in the right mindset for creating their UX portfolios.
The slides go into the specifics on:
• What to put in your UX portfolio
• How to figure out what (of your stuff) to include
• How to add what you’re missing
• What tools and resources to use in building it
• What’s a good (and bad) portfolio
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
Introduction to building and using personas and scenarios in designPenny Hagen
Introduction to building and using Personas and Scenarios in Design given to UTS first year design students.
An overview of how they are created, and how they are useful in the design process, including getting from user research to design, and how they inform design.
In today’s technology-driven world, digital projects are not judged by how fast or attractive they are but rather by their ability to consistently offer memorable and engaging experiences for users. In this workshop, attendees will learn the key concepts and methods of User Experience (UX) and how a combination of design thinking and experience-centered strategy can help researchers and practitioners create digital tools that consistently engage users on both cognitive and emotional levels. Held as part of 2016 #NYCDHweek.
Lean UX: Stop with the Deliverables and Start Making ExperiencesMary Lukanuski
Presentation from Cascade SF's UX Day March 30, 2013.
Step away from the waterfall cycle of design deliverables and into creating products. Mary will present the fundamentals of Lean UX: What it is and what it isn't. How to create successful products by creating a cross functional team, a cycle of think/make/check and maintain the big picture vision.
Innovation, and the skills and activities surrounding this are seen as the holy grail of creating products people love which generate a defensible revenue stream and differentiation from competitors… why is this so hard then? Why do we see companies with significant resources focused on this fail to achieve it? Leveraging his own, and frog’s broad industry experience Justin will present a lens on the challenges faced when looking to shepherd innovation from idea to market in the connected era.
Slides from the workshop @danny_bluestone and @duckymatt from Cyber-Duck Ltd gave at UX London 2013. The workshop focused on how by putting the user at the centre of design decisions you can deliver a better experience. With a mixture of theory and hands-on activities the workshop covered user research, activity mapping, card sorting and participative sketching techniques.
This workshop will introduce you to affordable user experience design methods for getting user input and feedback throughout your design and development process. These methods, like guerrilla research, gamestorming, and progressive prototyping, will allow you to do just enough UX design to get you started in the right direction. They will help you get in touch with your users efficiently and use their feedback and insights to influence your design decisions.
But why should you care? Your code is gold. Your business model is solid. You should care because having a good UX is no longer a differentiator; it’s an expectation. What you need is a good UX designer. Of course, they’re rare and expensive right now. Is it possible to fix your UX without one?
Yes.
You won’t go home from this workshop with your own UX designer, but you will be armed with the knowledge that will enable you to enable you to attract next year’s most sought after angel investor.
Helping Your Company Adopt a User-Centered ProcessZack Naylor
Have you found yourself designing features that don't seem to make sense? Do you have this gut feeling that there is just a better way to determine what it is that your website should be doing? Alas there is, and it all starts with the user. Find out some creative ways of promoting UX within an organization that has not yet recognized it as their development process. Get ideas on how to sell the value of UX and start designing great experiences.
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterJeremy Johnson
We've all heard about the Lean Startup, and now Lean UX. This is a intro into how I've been using these methods to speed up the UX process, and work better within product teams.
Mobile & Tablet UX | NYU School of Professional Studies | Week 1 (Intro)Liz Filardi
These are my slides for the first week of the class "Mobile and Tablet UX" at the NYU School of Professional Studies. The course is taught online in 4 sessions.
The dreaded résumé. How can one love something meant to condense and cram a person’s life and career into a handful of pages? We as job hunters hate them because they never seem to sufficiently convey what we do or how we do it, and it’s usually the first impression any potential employer gets of us. Employers have a love/hate relationship with them because they do, at first, provide an apparently good abstraction of a potential hire, but it’s a thin veneer that quickly rubs away when they come face to face with an individual that barely seems to match up with that first impression.
A couple of years ago I experimented with treating my résumé as a UX project, applying user-centric principles and methodologies on myself in the hopes of landing a better job. In this session I'll go over the process that led me to my design, discuss 'user' reaction to the design, and outline some ideas that can help everybody build a better résumé, UX or otherwise.
3. Agenda
Hello
1. Video
2. Recommendations for projects/organizations
3. UX history & methods
4. Panel Discussion
Tuesday, February 12, 13
4. The future (or present?) of UX
Watch Video
Tuesday, February 12, 13
5. The optimal team
• Shares two pizzas
- No more, no less
• Is cross-disciplined
• Is highly collaborative
• Makes rapid updates
- And as a result: innovates
Tuesday, February 12, 13
6. Kill the UX department
• ...But don't kill the people
• UX is a philosophy, not a department
- Peter Merholz (Founder, Adaptive Path)
• Give the "UX people" real job titles
- e.g. Information Architect, Interaction Designer,
User Researcher, UX Strategist, Visual Designer
• Everyone on the team should believe in
creating a good user experience
Tuesday, February 12, 13
7. What about startups/small teams?
• Don't hire a UX person
• Understand good UX practices
and practice lean UX
- http://theleanstartup.com/
Tuesday, February 12, 13
8. How did we get here?
Human Factors
• Government-funded research
• Cockpit design
• WWII workstation research
Tuesday, February 12, 13
9. The Four Waves of UX
Adapted from "The Four Waves of User-Centered Design"
- Dr. Williams Gribbons, UXMag.com
Tuesday, February 12, 13
12. Usability Testing
• Recruit representative users
• Give them typical tasks
• Gather qualitative and quantitative data
• Iterate!
Tuesday, February 12, 13
13. Expert Reviews
• Experienced UX strategists or user
researchers review a product with heuristics
• Most common list of heuristics: http://
www.nngroup.com/articles/ten-usability-heuristics/
• These work better collaboratively
• See http://uxmag.com/articles/all-together-now
Tuesday, February 12, 13
14. Wave 3: UX Department
2000s
Tuesday, February 12, 13
15. Surveys & Online Research
• Gather feedback quickly, easily with surveys
with a tool or with Facebook/Twitter
• Use Google Analytics goal tracking to
identify issues
• There are many other good tools:
e.g. http://www.optimalworkshop.com/
Tuesday, February 12, 13
16. The Golden Era of Prototyping
• UX builds a specification
• Development/design works from it
Tuesday, February 12, 13