Usability Testing Plans

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The document outlines the key components of an effective test plan, including defining goals and objectives, research questions, participant characteristics, test methods, tasks, environments, roles, and reporting. An effective test plan ensures the team understands what needs to be tested, provides guidance on running tests, and establishes a common framework for collecting and reporting results.

Technology Business

Testing Plans: Mapping the Work
Thursday, February 23, 12

You got to know where
you want to go.

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and you got to know
where the pitfalls are.

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You need to know

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• How
• When
• Where
• Who
• Why
• What
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Worries:
Formal?
Casual?

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Test plans also:

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Serve as main communication vehicle

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Deﬁnes required
resources.

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Deﬁne
Focal points
Milestones

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Parts of the Test Plan
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Purpose, goals, and
objectives of the test

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Broadly.
Major stuff.

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Why are you testing?
What’s the impetus?

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Reasons NOT to test:

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• Improving user experience

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• Improving user experience
• Everyone else is doing it

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• Improving user experience
• Everyone else is doing it
• Space is available

Thursday, February 23, 12

• Improving user experience
• Everyone else is doing it
• Space is available
• Somebody wants to do something shiny

Thursday, February 23, 12

• Improving user experience
• Everyone else is doing it
• Space is available
• Somebody wants to do something shiny
• Market testing

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Good reasons to test:

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• Understanding which users can use the
product well.

• Compensating for acknowledged issues.
• Addressing speciﬁc complaints.

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Research questions

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Clear, succinct

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Measurable
Quantiﬁable

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Don’t do this:

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• Is the product usable?

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• Is the product usable?
• Is the product ready for release or does it
need more work?

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• How easily do users understand what is
clickable?

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• How easily do users understand what is
clickable?

• How easily do they ﬁnd X information?

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• How easily do users understand what is
clickable?

• How easily do they ﬁnd X information?
• How quickly & successfully do they register
for the service?

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Participant
characteristics

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double-check
with client

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# of participants

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Participant types

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Method (test design)

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keeps everyone in the
team on the same page

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multiple test
moderators

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focuses test
development

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• Description of task (1 line)

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• Description of task (1 line)
• Materials/Machine states required

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• Description of task (1 line)
• Materials/Machine states required
• Successful completion criteria

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• Description of task (1 line)
• Materials/Machine states required
• Successful completion criteria
• Timing/Benchmarks

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Goal:
Indirectly expose usability ﬂaws

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Prioritize tasks:
Frequency
Criticality
Vulnerability
Readiness

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Test environment,
equipment, and logistics

Thursday, February 23, 12

Test moderator role

Thursday, February 23, 12

Data to be collected
Evaluation measures

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Report contents and
presentation

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This document outlines the key steps and materials needed to conduct a usability test, including developing test materials like guidelines for observers, task scenarios, and data collection instruments. It emphasizes the importance of planning the test location and methods, obtaining consent, determining the appropriate level of interaction, and collecting both performance and preference data to evaluate the product or document under review.

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The document provides guidance on the required elements for building final reports, including a cover, abstract, table of contents, purpose of test, research questions, results/findings, discussion, recommendations, and appendices. It emphasizes that the abstract should be a brief yet comprehensive summary that allows readers to quickly understand the contents of the report, and discusses best practices for writing abstracts and executive summaries, including keeping them concise, coherent, and non-evaluative.

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Usability Testing Participants

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The document discusses various techniques for measuring and analyzing software quality metrics and complexity. It describes metrics like cyclomatic complexity, code coverage, Flesch reading scores, and tools that can be used to calculate metrics like Flog, Saikuro, and Metric-Fu. It also briefly mentions measuring bug prediction and hotspots using the Git Bugspots tool. The overall topic is selecting and calculating software metrics that provide useful insights into code quality and maintenance.

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Usability Testing: analyzing data

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Authorship belletristic modern

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The document discusses various views on authorship, genius, and rhetoric from the 18th-19th centuries. It mentions that 18th century Scottish rhetoricians like Hugh Blair were more interested in how discourse appealed to taste and propriety rather than reasoning. The document also discusses Sharon Crowley's critique of 19th century assumptions that genius and successful composition depend on innate talents rather than teaching. Additionally, it covers views from various thinkers on invention, imagination, tradition, and the relationship between creativity and reality.

Authorship 20c

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The document discusses the evolving definition of an "author" in cultural and legal contexts. It notes that historically, being an author did not signify a high-status profession, but rather distinguished cultural labor from industrial labor. To be considered an author, work needed to be in approved mediums and show the imprint of the creator's personality. Over time, mass cultural works challenged this definition as they involved new technologies and collaborative labor. The essay argues we must analyze the relationships between culture and industry, and proposes considering authorship in terms of collective and responsible cultural labor rather than isolated genius.

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Young was situated within 18th century book production culture, writing in multiple genres for patronage. His works were popular, being translated into 7 languages and having multiple editions, including an illustrated edition by William Blake. Young explores the concepts of genius, originality, and imitation in his piece "Conjectures on Original Composition." He compares original works to a blooming spring arising from a barren waste, while imitations have quicker growth but fainter bloom. Imitators build on others' foundations, while originals extend the boundaries of knowledge.

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The document discusses Adrian Johns, a professor of history at the University of Chicago whose areas of expertise include the history of science, the history of books and media, and intellectual piracy and property from the Renaissance to the present. It also discusses how Johns' work counters another unnamed book. Several participants in a discussion discuss concepts from Johns' work, including how craft relates to piracy and authorship, what gives printed books authority, and when knowledge becomes public property.

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Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/ The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this! We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model. Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward. These topics will be covered - Reducing license cost by finding and fixing misconfigurations and superfluous accounts - How do CCB and CCX licenses really work? - Understanding the DLAU tool and how to best utilize it - Tips for common problem areas, like team mailboxes, functional/test users, etc - Practical examples and best practices to implement right away

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Usability Testing Plans

1. Testing Plans: Mapping the Work Thursday, February 23, 12

2. You got to know where you want to go. Thursday, February 23, 12

3. Thursday, February 23, 12

4. and you got to know where the pitfalls are. Thursday, February 23, 12

5. Thursday, February 23, 12

6. You need to know Thursday, February 23, 12

7. • How • When • Where • Who • Why • What Thursday, February 23, 12

8. Worries: Formal? Casual? Thursday, February 23, 12

9. Prepared. Thursday, February 23, 12

10. Test plans also: Thursday, February 23, 12

11. Serve as main communication vehicle Thursday, February 23, 12

12. Deﬁnes required resources. Thursday, February 23, 12

13. Deﬁne Focal points Milestones Thursday, February 23, 12

14. Parts of the Test Plan Thursday, February 23, 12

15. Purpose, goals, and objectives of the test Thursday, February 23, 12

16. Broadly. Major stuff. Thursday, February 23, 12

17. Why are you testing? What’s the impetus? Thursday, February 23, 12

18. Reasons NOT to test: Thursday, February 23, 12

19. Thursday, February 23, 12

20. • Improving user experience Thursday, February 23, 12

21. • Improving user experience • Everyone else is doing it Thursday, February 23, 12

22. • Improving user experience • Everyone else is doing it • Space is available Thursday, February 23, 12

23. • Improving user experience • Everyone else is doing it • Space is available • Somebody wants to do something shiny Thursday, February 23, 12

24. • Improving user experience • Everyone else is doing it • Space is available • Somebody wants to do something shiny • Market testing Thursday, February 23, 12

25. Good reasons to test: Thursday, February 23, 12

26. • Understanding which users can use the product well. • Compensating for acknowledged issues. • Addressing speciﬁc complaints. Thursday, February 23, 12

27. Research questions Thursday, February 23, 12

28. Clear, succinct Thursday, February 23, 12

29. Measurable Quantiﬁable Thursday, February 23, 12

30. Don’t do this: Thursday, February 23, 12

31. Thursday, February 23, 12

32. • Is the product usable? Thursday, February 23, 12

33. • Is the product usable? • Is the product ready for release or does it need more work? Thursday, February 23, 12

34. Thursday, February 23, 12

35. • How easily do users understand what is clickable? Thursday, February 23, 12

36. • How easily do users understand what is clickable? • How easily do they ﬁnd X information? Thursday, February 23, 12

37. • How easily do users understand what is clickable? • How easily do they ﬁnd X information? • How quickly & successfully do they register for the service? Thursday, February 23, 12

38. • How easily do users understand what is clickable? • How easily do they ﬁnd X information? • How quickly & successfully do they register for the service? • Where in the site do they go to ﬁnd Search? Thursday, February 23, 12

39. Participant characteristics Thursday, February 23, 12

40. double-check with client Thursday, February 23, 12

41. # of participants Thursday, February 23, 12

42. Participant types Thursday, February 23, 12

43. Method (test design) Thursday, February 23, 12

44. Why? Thursday, February 23, 12

45. keeps everyone in the team on the same page Thursday, February 23, 12

46. multiple test moderators Thursday, February 23, 12

47. focuses test development Thursday, February 23, 12

48. protocols Thursday, February 23, 12

49. Task list Thursday, February 23, 12

50. Thursday, February 23, 12