Logical architecture diagram of a common Dynamics CRM implementation, with remarks to which performance points to look into where

1. Dynamics CRM
performance
Troubleshooting map
Kristian Svantorp - Microsoft

2. Datacenter
Network
Local Browser
Local configuration
Client hardware
Client side customization
Sync/filter config
LAN/WAN
Throughput
Latency
Front End
Servers
Configuration
Hardware
NLB
Auth
HTTPS
Compression
Security model
Plugins (sync)
SQL Server
Configuration
Hardware
Maintenance
Indexing
LRQ
Locking
Security model
Throughput
Latency
Import / Export
Query quality
Frequency
Webservices
Code quality
Hardware
Caching
Query quality
Async servers
Table sizes
Workflow config
# servers
Plugins
CRM Performance Map
Simple chart for performance diagnosis of a common integrated CRM architecture
Legacy systems
Response times
SOA services
Code quality
Hardware
Caching
Query quality

3. Performance details found in:
• 2011 client: http://msdn.microsoft.com/en-us/library/hh204512.aspx
• 2011 Server: http://www.microsoft.com/en-
ie/download/details.aspx?id=27139
• 2013 considerations: http://www.microsoft.com/en-
us/download/confirmation.aspx?id=42037
Most 2011 remarks valid for 2013 as well.