Unlock the where in your data
bit.ly/DUG082014 
(URL is case sensitive) 
Enter your contact info for the giveaway!
bit.ly/DUG082014 
Geopointe On AppExchange 
275 Reviews 
arrowpointe.com/maps 
1200+ Happy 
Customer Organizations 
Free Trials for Unlimited Users 
7th most popular 
commercial app 
on AppExchange 
#1 rated and 
most popular 
Geolocation app
Geopointe location-enables Salesforce 
allowing Customers to gain spatial insights 
and apply geography to business processes.
bit.ly/DUG082014 
What customers are 
nearby? 
Create a Campaign of Contacts with > $1000 in CY 
Revenue that are within 45 miles of a specific location. 
Where are our biggest customers 
located? 
What Territories are showing the 
biggest increase in revenue year 
over year? 
Where should we hold our next 
event? 
How many contacts 
do we have in the 
Dallas metro area? 
Where should we 
focus our efforts? 
What’s the fastest way to 
make deliveries to these 20 
places?
bit.ly/DUG082014 
Location-Enabled Information 
Via 
Geocoding
bit.ly/DUG082014 
Location-Based reporting 
Select Features 
- Standard & Custom Object 
Support 
- Many Geographic Search 
Types (Radial, Shape, etc) 
- Configure Fields Returned 
- Advanced Filter Logic 
- Customizable Icons 
- Add to Campaign 
- Change Owner 
- Exports 
- Custom Actions
bit.ly/DUG082014 
Route Planning 
Select Features 
- Multi-Point Routing 
- Optimized Routing 
- Time Management 
- Save Routes 
- Routes via Salesforce1 
- Print to PDF 
- Route 
Sharing/Reassignment
bit.ly/DUG082014 
Geopointe for Salesforce1
bit.ly/DUG082014 
Geo-Analytics 
Select Features 
- Map millions of records 
- Very interactive, rich 
user experience 
- Heat Mapping 
- Thematic Mapping 
- Comparison Mapping 
- GIS for the business 
user
bit.ly/DUG082014 
#Geolicious Apps 
Geopointe works well with other AppExchange Apps: 
A select list...
bit.ly/DUG082014 
Easy To Implement 
• Start Mapping within 30 minutes 
• Supports all Editions of Salesforce 
• Supports all License Types 
• Easy Setup + Very Configurable
bit.ly/DUG082014 
Arrowpointe Corp. 
+1 714.475.3837 
info@arrowpointe.com 
www.arrowpointe.com 
arrowpointe.com/blog 
@arrowpointe 
/company/arrowpointe 
/arrowpointe 
/arrowpointe 
gplus.to/arrowpointe
 Places Search 
 Address Search 
 Charting 
 Heat Mapping 
 Layer multiple queries together 
 Multi-Point Route Management 
 Optimized Routing 
 Time Management w/ Routes 
 Save Routes 
 Print to PDF 
 Route Sharing/Reassignment 
 Shape Data Type 
 Geo-Analytics 
 US Demographics Layers 
 Custom KML Layers 
 Many Google Layers 
 Standard & Custom Object Support 
 Radial Search 
 Map within Shapes 
 Save / Share Shapes 
 Map from Views 
 Configure Fields 
 Advanced Filter Logic 
 Cross Object Filtering 
 Customizable Map Markers 
 Add to a Campaign 
 Change Record Ownership 
 Export to CSV 
 Export to KML 
 Custom URL Actions 
 Custom Apex Actions 
 Custom POST to Visualforce 
 Scheduled Geocoding 
 Batch Geocoding 
 International Geocoding/Address 
Support 
 URL Hooks 
 Apex API 
 Address Cleansing 
 Map as a Lookup field 
 Log a Call Action 
 New Task/Event Action 
 Salesforce1 Support 
 Map Nearby Records in Salesforce1 
 Customizable Map Markers in S1 
 Route Management in S1 
 Check In Publisher Action 
 Check Out Publisher Action 
 Territory Management
bit.ly/DUG082014 
(URL is case sensitive) 
Enter your contact info for the giveaway!
Unlock the where in your data 
Thank You!
Denver User Group Meeting Q3 2014
Agenda 
●Admin Setup 
●Integrations 
●Adoption 
●Involvement 
●Clean 
●Protect 
●Enhance 
Foundation 
3 Pillars of 
Data Quality
Administration 
● “Pace” yourself, when creating picklists 
● Less is more
Administration 
Myth: Record Types are primarily for segmentation. 
● Reasons to use Record Types: 
○ One Profile needs to see multiple Page Layouts 
Customer Record Type 
Sales Rep Simple Layout 
System Administrator Complex Layout 
Partner Record Type 
Complex Layout 
Complex Layout 
○ Different situations call for different picklist values
Administration 
Myth: Auto-number fields only ever contain the 
numbers which the field has generated on its own. 
"Change Field 
Type" to Text 
"Change Field 
Type" back to 
Auto-number 
Make any 
changes you 
want to the 
data!
"Change Field Type" 
to Text 
"Change Field Type" 
back to Auto-number 
Make any changes 
you want to the data! 
My Field 
Rec0005 
Rec0006 
Rec0007 
Rec0008 
My Field 
mike was here 
Rec0006 
Rec0056 
Rec0057 
My Field 
mike was here 
Rec0006 
Rec0056 
Rec0057 
Rec0058 
Administration
Integration 
● A long term commitment, only as strong as weakest link 
● Everyone wants a piece of the cloud 
● “Bad” Data flows downstream
Adoption
Adoption 
● The stick is a good start... 
● Carrot and/or stick at a field level 
● Use your entire arsenal: Training, Help Text, Validation 
Rules, Dependent Picklists, etc. 
● Don’t ask what they don’t know
Involvement 
✓ Executive sponsor(s) 
✓ Representation for every region / segment / department / 
group who will enter data 
✓ Representation for every region / segment / department / 
group who will report or rely on data
Involvement 
● Accept problems only, not solutions
Without… 
Enhanc 
e 
3 Pillars of Data Quality 
Clean 
Protect Enhance
Without… 
Enhanc 
e 
3 Pillars of Data Quality 
Clean 
Poorstart 
Protect Enhance 
Without performing 
a comprehensive 
data cleanse, you’re 
off to a poor start
Without a 
protection 
Without… 
strategy, your data 
will continually 
decay 
Enhanc 
e 
3 Pillars of Data Quality 
Clean 
Decaying 
data 
Protect Enhance
Without… 
Enhanc 
e 
3 Pillars of Data Quality 
Clean 
Limited 
potential 
Protect Enhance 
Without enhancing 
your existing data 
you limit your 
“data potential”
Clean 
● Standardized 
● Unique (Duplicate Free) 
● Complete
Protect 
● Standardized 
● Unique (Duplicate Free) 
● Complete 
● Consider your methods of input
Enhance 
● Market research -> New Accounts 
● Completeness on Existing Accounts (e.g. website) 
● Acquire New Contacts 
● Verification of Email Addresses
Clean, Protect, and Enhance Company Data 
RingLead provides a complete data quality solution 
for CRM, Marketing Automation, and Data Services 
● End-to-end Data Quality Solution 
● Software-as-a-service 
● First certified Salesforce ISV partner - 2004 
● Key industry partnerships:
The Problem 
Example 1: Duplicate records 
A record is imported from a tradeshow list, created manually 
via a sales user, and created again via web form submission. 
Now this user exists in the CRM three times. 
List Import 
Manual Entry 
Web Form
The Problem 
Example 2: Non-standard records 
There are a variety of ways for employees to type in job titles, 
which makes precise database segmentation impossible. For 
example, here are variations on the same job title and state 
information. 
Joe Smith Brian Cooperman Wendy Black 
Dir. of Marketing Director, Marketing Mktg Director 
New York N.Y. ny
The Problem 
Example 3: Incomplete records 
When sales teams, customer success teams and other 
employees do not have access to a complete record, they 
waste time looking in external systems and on the internet in 
search of that contact information. This results in over 30% 
of an employee’s time(1) being wasted on contact research. 
Source: (1) Sirius Decisions
The Problem 
Example 4: Inaccurate/Outdated records 
Contact data changes as people change jobs, are hired, fired 
or promoted. Wrong phone numbers, email addresses and 
job titles can linger in a database if left unchecked. 
21% of a B2B sales reps’ time 
is consumed doing research. 
Source: CIO Insights, Forrester Research, CustomerThink, Dun & Bradstreet)
Data Quality Does Matter 
The Cost of Handling a CRM Record 
Prevent Correct Do Nothing 
Source: Sirius Decisions - The Impact of Bad Data on Demand Creation 
● $1 prevent a bad record from 
entering a CRM system 
● $10 to correct the record after it is 
entered 
● $100 if nothing is done, as the 
ramifications of the mistakes are 
felt over and over again
The Solution: RingLead 
Clean existing data 
in CRM and 
marketing 
automation 
systems. 
Ensure data 
remains clean when 
entering the 
system. 
Enhance records 
with additional 
company and 
contact data.
Our Clients 
Technology Healthcare 
Financial 
Services 
Professional Other
Our Partners 
Partners Platforms 
CRM and Related Software Marketing Automation 
Strategic Partners Consulting Firms 
Long standing relationships with key industry players.
Get Contact Capture 
bit.ly/ContactCapture <-Case Sensitive!
Get Unique Entry
Get in on this! 
bit.ly/DUG082014 <-Case Sensitive!
Contact 
Michael Farrington 
Chief Product Officer 
mfarrington@ringlead.com 
@michaelforce 
@ringlead 
/company/ringlead-inc. 
/ringleadinc
Salesforce.com User Group 
Denver 
network · sharing · success 
Co-Leaders: 
Brent Downey 
Peter Terhune
Good Morning! 
Win today’s door prize! Register at http://bit.ly/DUG082014 (URL is case sensitive) 
Are you social? We are! 
/sfdcdenver 
/sfdcdenver 
/+SalesforceDenverUserGroup
Dreamforce Tips & Tricks 
1. Wear comfortable shoes 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Ditch the laptop 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Invest in an external battery pack 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Bring a power strip 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Save room for free stuff 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Add a photo to your Success Community profile & keep your badge with you 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Check-in as early as possible (Sunday or Monday morning) 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Don’t overbook yourself 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Get out of your comfort zone 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Take a photo of session title slides & save to Evernote 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Attend Roadmap Sessions 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Plenty of passing time (20-40 minutes between sessions) 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
50% of seats per session can be reserved via Agenda Builder 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Visit the outside booths at the Expo first 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
You can say “no” to badge scanning at the Expo 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Visit every Zone – even if it is not what you specialize in 
http://bit.ly/DUG082014
Dreamforce Tips & Tricks 
Get free print resources in the Developer Zone 
http://bit.ly/DUG082014
Denver User Group Q3 2014 Meeting Slides

Denver User Group Q3 2014 Meeting Slides

  • 1.
    Unlock the wherein your data
  • 2.
    bit.ly/DUG082014 (URL iscase sensitive) Enter your contact info for the giveaway!
  • 3.
    bit.ly/DUG082014 Geopointe OnAppExchange 275 Reviews arrowpointe.com/maps 1200+ Happy Customer Organizations Free Trials for Unlimited Users 7th most popular commercial app on AppExchange #1 rated and most popular Geolocation app
  • 4.
    Geopointe location-enables Salesforce allowing Customers to gain spatial insights and apply geography to business processes.
  • 5.
    bit.ly/DUG082014 What customersare nearby? Create a Campaign of Contacts with > $1000 in CY Revenue that are within 45 miles of a specific location. Where are our biggest customers located? What Territories are showing the biggest increase in revenue year over year? Where should we hold our next event? How many contacts do we have in the Dallas metro area? Where should we focus our efforts? What’s the fastest way to make deliveries to these 20 places?
  • 6.
  • 7.
    bit.ly/DUG082014 Location-Based reporting Select Features - Standard & Custom Object Support - Many Geographic Search Types (Radial, Shape, etc) - Configure Fields Returned - Advanced Filter Logic - Customizable Icons - Add to Campaign - Change Owner - Exports - Custom Actions
  • 8.
    bit.ly/DUG082014 Route Planning Select Features - Multi-Point Routing - Optimized Routing - Time Management - Save Routes - Routes via Salesforce1 - Print to PDF - Route Sharing/Reassignment
  • 9.
  • 10.
    bit.ly/DUG082014 Geo-Analytics SelectFeatures - Map millions of records - Very interactive, rich user experience - Heat Mapping - Thematic Mapping - Comparison Mapping - GIS for the business user
  • 11.
    bit.ly/DUG082014 #Geolicious Apps Geopointe works well with other AppExchange Apps: A select list...
  • 12.
    bit.ly/DUG082014 Easy ToImplement • Start Mapping within 30 minutes • Supports all Editions of Salesforce • Supports all License Types • Easy Setup + Very Configurable
  • 13.
    bit.ly/DUG082014 Arrowpointe Corp. +1 714.475.3837 info@arrowpointe.com www.arrowpointe.com arrowpointe.com/blog @arrowpointe /company/arrowpointe /arrowpointe /arrowpointe gplus.to/arrowpointe
  • 14.
     Places Search  Address Search  Charting  Heat Mapping  Layer multiple queries together  Multi-Point Route Management  Optimized Routing  Time Management w/ Routes  Save Routes  Print to PDF  Route Sharing/Reassignment  Shape Data Type  Geo-Analytics  US Demographics Layers  Custom KML Layers  Many Google Layers  Standard & Custom Object Support  Radial Search  Map within Shapes  Save / Share Shapes  Map from Views  Configure Fields  Advanced Filter Logic  Cross Object Filtering  Customizable Map Markers  Add to a Campaign  Change Record Ownership  Export to CSV  Export to KML  Custom URL Actions  Custom Apex Actions  Custom POST to Visualforce  Scheduled Geocoding  Batch Geocoding  International Geocoding/Address Support  URL Hooks  Apex API  Address Cleansing  Map as a Lookup field  Log a Call Action  New Task/Event Action  Salesforce1 Support  Map Nearby Records in Salesforce1  Customizable Map Markers in S1  Route Management in S1  Check In Publisher Action  Check Out Publisher Action  Territory Management
  • 15.
    bit.ly/DUG082014 (URL iscase sensitive) Enter your contact info for the giveaway!
  • 16.
    Unlock the wherein your data Thank You!
  • 17.
    Denver User GroupMeeting Q3 2014
  • 18.
    Agenda ●Admin Setup ●Integrations ●Adoption ●Involvement ●Clean ●Protect ●Enhance Foundation 3 Pillars of Data Quality
  • 20.
    Administration ● “Pace”yourself, when creating picklists ● Less is more
  • 21.
    Administration Myth: RecordTypes are primarily for segmentation. ● Reasons to use Record Types: ○ One Profile needs to see multiple Page Layouts Customer Record Type Sales Rep Simple Layout System Administrator Complex Layout Partner Record Type Complex Layout Complex Layout ○ Different situations call for different picklist values
  • 22.
    Administration Myth: Auto-numberfields only ever contain the numbers which the field has generated on its own. "Change Field Type" to Text "Change Field Type" back to Auto-number Make any changes you want to the data!
  • 23.
    "Change Field Type" to Text "Change Field Type" back to Auto-number Make any changes you want to the data! My Field Rec0005 Rec0006 Rec0007 Rec0008 My Field mike was here Rec0006 Rec0056 Rec0057 My Field mike was here Rec0006 Rec0056 Rec0057 Rec0058 Administration
  • 24.
    Integration ● Along term commitment, only as strong as weakest link ● Everyone wants a piece of the cloud ● “Bad” Data flows downstream
  • 25.
  • 26.
    Adoption ● Thestick is a good start... ● Carrot and/or stick at a field level ● Use your entire arsenal: Training, Help Text, Validation Rules, Dependent Picklists, etc. ● Don’t ask what they don’t know
  • 27.
    Involvement ✓ Executivesponsor(s) ✓ Representation for every region / segment / department / group who will enter data ✓ Representation for every region / segment / department / group who will report or rely on data
  • 28.
    Involvement ● Acceptproblems only, not solutions
  • 30.
    Without… Enhanc e 3 Pillars of Data Quality Clean Protect Enhance
  • 31.
    Without… Enhanc e 3 Pillars of Data Quality Clean Poorstart Protect Enhance Without performing a comprehensive data cleanse, you’re off to a poor start
  • 32.
    Without a protection Without… strategy, your data will continually decay Enhanc e 3 Pillars of Data Quality Clean Decaying data Protect Enhance
  • 33.
    Without… Enhanc e 3 Pillars of Data Quality Clean Limited potential Protect Enhance Without enhancing your existing data you limit your “data potential”
  • 34.
    Clean ● Standardized ● Unique (Duplicate Free) ● Complete
  • 35.
    Protect ● Standardized ● Unique (Duplicate Free) ● Complete ● Consider your methods of input
  • 36.
    Enhance ● Marketresearch -> New Accounts ● Completeness on Existing Accounts (e.g. website) ● Acquire New Contacts ● Verification of Email Addresses
  • 37.
    Clean, Protect, andEnhance Company Data RingLead provides a complete data quality solution for CRM, Marketing Automation, and Data Services ● End-to-end Data Quality Solution ● Software-as-a-service ● First certified Salesforce ISV partner - 2004 ● Key industry partnerships:
  • 38.
    The Problem Example1: Duplicate records A record is imported from a tradeshow list, created manually via a sales user, and created again via web form submission. Now this user exists in the CRM three times. List Import Manual Entry Web Form
  • 39.
    The Problem Example2: Non-standard records There are a variety of ways for employees to type in job titles, which makes precise database segmentation impossible. For example, here are variations on the same job title and state information. Joe Smith Brian Cooperman Wendy Black Dir. of Marketing Director, Marketing Mktg Director New York N.Y. ny
  • 40.
    The Problem Example3: Incomplete records When sales teams, customer success teams and other employees do not have access to a complete record, they waste time looking in external systems and on the internet in search of that contact information. This results in over 30% of an employee’s time(1) being wasted on contact research. Source: (1) Sirius Decisions
  • 41.
    The Problem Example4: Inaccurate/Outdated records Contact data changes as people change jobs, are hired, fired or promoted. Wrong phone numbers, email addresses and job titles can linger in a database if left unchecked. 21% of a B2B sales reps’ time is consumed doing research. Source: CIO Insights, Forrester Research, CustomerThink, Dun & Bradstreet)
  • 42.
    Data Quality DoesMatter The Cost of Handling a CRM Record Prevent Correct Do Nothing Source: Sirius Decisions - The Impact of Bad Data on Demand Creation ● $1 prevent a bad record from entering a CRM system ● $10 to correct the record after it is entered ● $100 if nothing is done, as the ramifications of the mistakes are felt over and over again
  • 43.
    The Solution: RingLead Clean existing data in CRM and marketing automation systems. Ensure data remains clean when entering the system. Enhance records with additional company and contact data.
  • 44.
    Our Clients TechnologyHealthcare Financial Services Professional Other
  • 45.
    Our Partners PartnersPlatforms CRM and Related Software Marketing Automation Strategic Partners Consulting Firms Long standing relationships with key industry players.
  • 46.
    Get Contact Capture bit.ly/ContactCapture <-Case Sensitive!
  • 47.
  • 48.
    Get in onthis! bit.ly/DUG082014 <-Case Sensitive!
  • 49.
    Contact Michael Farrington Chief Product Officer mfarrington@ringlead.com @michaelforce @ringlead /company/ringlead-inc. /ringleadinc
  • 50.
    Salesforce.com User Group Denver network · sharing · success Co-Leaders: Brent Downey Peter Terhune
  • 51.
    Good Morning! Wintoday’s door prize! Register at http://bit.ly/DUG082014 (URL is case sensitive) Are you social? We are! /sfdcdenver /sfdcdenver /+SalesforceDenverUserGroup
  • 53.
    Dreamforce Tips &Tricks 1. Wear comfortable shoes http://bit.ly/DUG082014
  • 54.
    Dreamforce Tips &Tricks Ditch the laptop http://bit.ly/DUG082014
  • 55.
    Dreamforce Tips &Tricks Invest in an external battery pack http://bit.ly/DUG082014
  • 56.
    Dreamforce Tips &Tricks Bring a power strip http://bit.ly/DUG082014
  • 57.
    Dreamforce Tips &Tricks Save room for free stuff http://bit.ly/DUG082014
  • 58.
    Dreamforce Tips &Tricks Add a photo to your Success Community profile & keep your badge with you http://bit.ly/DUG082014
  • 59.
    Dreamforce Tips &Tricks Check-in as early as possible (Sunday or Monday morning) http://bit.ly/DUG082014
  • 60.
    Dreamforce Tips &Tricks Don’t overbook yourself http://bit.ly/DUG082014
  • 61.
    Dreamforce Tips &Tricks Get out of your comfort zone http://bit.ly/DUG082014
  • 62.
    Dreamforce Tips &Tricks Take a photo of session title slides & save to Evernote http://bit.ly/DUG082014
  • 63.
    Dreamforce Tips &Tricks Attend Roadmap Sessions http://bit.ly/DUG082014
  • 64.
    Dreamforce Tips &Tricks Plenty of passing time (20-40 minutes between sessions) http://bit.ly/DUG082014
  • 65.
    Dreamforce Tips &Tricks 50% of seats per session can be reserved via Agenda Builder http://bit.ly/DUG082014
  • 66.
    Dreamforce Tips &Tricks Visit the outside booths at the Expo first http://bit.ly/DUG082014
  • 67.
    Dreamforce Tips &Tricks You can say “no” to badge scanning at the Expo http://bit.ly/DUG082014
  • 68.
    Dreamforce Tips &Tricks Visit every Zone – even if it is not what you specialize in http://bit.ly/DUG082014
  • 69.
    Dreamforce Tips &Tricks Get free print resources in the Developer Zone http://bit.ly/DUG082014