DealerPoint is a specialized CRM for truck and commercial vehicle dealerships that helps optimize sales processes and customer service. It solves problems like lack of manager control, fragmented customer bases, and loss of customers when managers leave. The CRM automatically tracks customer information, contacts, offers, and history even if a manager leaves. It also monitors manager performance through call logging and email integration. Reports provide sales data and metrics to help dealerships improve performance. The CRM aims to increase sales and adapt businesses to market changes.
DealerPoint works in the automotive IT business for more than 10 years. The company started as a developer of specialized CRM for the automotive business. Now it is a global automotive IT company that takes a scientific approach to help Cargo and commercial vehicle manufacturers and dealers identify where they should allocate resources in order to improve market share, profitability and customer loyalty in the most effective and efficient manner.
DealerPoint works in the automotive IT business for more than 10 years. The company started as a developer of specialized CRM for the automotive business. Now it is a global automotive IT company that takes a scientific approach to help Cargo and commercial vehicle manufacturers and dealers identify where they should allocate resources in order to improve market share, profitability and customer loyalty in the most effective and efficient manner.
Whether you're looking for your first CRM (customer relationship management) app or in search of a replacement system, this slideshow shows you the top software available today. Each comes with a unique offering, a relatively quick setup process and a Zapier integration, meaning you can easily connect your CRM to the other apps in your workflow.
This SlideShare presentation is free resource from Zapier.
For more on CRMs, see https://zapier.com/learn/ultimate-guide-to-crm-apps/
DealerPoint works in the automotive IT business for more than 10 years. The company started as a developer of specialized CRM for the automotive business. Now it is a global automotive IT company that takes a scientific approach to help Cargo and commercial vehicle manufacturers and dealers identify where they should allocate resources in order to improve market share, profitability and customer loyalty in the most effective and efficient manner.
DealerPoint works in the automotive IT business for more than 10 years. The company started as a developer of specialized CRM for the automotive business. Now it is a global automotive IT company that takes a scientific approach to help Cargo and commercial vehicle manufacturers and dealers identify where they should allocate resources in order to improve market share, profitability and customer loyalty in the most effective and efficient manner.
Whether you're looking for your first CRM (customer relationship management) app or in search of a replacement system, this slideshow shows you the top software available today. Each comes with a unique offering, a relatively quick setup process and a Zapier integration, meaning you can easily connect your CRM to the other apps in your workflow.
This SlideShare presentation is free resource from Zapier.
For more on CRMs, see https://zapier.com/learn/ultimate-guide-to-crm-apps/
360° Sales CRM System | Customer relationship-management (Web Based)Seo Jets
360° Sales eXiger CRM system to manage and organize the business processes, and enhance sales with customer relationship management software in a professional and automated way.
Nethawk provides a practical and proven solution of CRM and Telephony. This solution increases your agent's efficiency many folds. Chief among them is seamless data sharing in unified manner. Agent smoothly navigate page to page in order to close the deal or provide customer support. Our solution is 100% in house developed and available for your customization.
This chapter provides the basics of Electronic Customer Relationship Management and gives a clear idea about the e-CRM. It also gives the knowledge of changing perspective of the e-CRM practices
Customer Relationship Management Using The Dealer Management SystemExcellon Solutions
ExcellonSoft Dealer Management Software helps to know your customer better by allowing dealerships to automate the customer relationship module to improve customer follow up and customer satisfaction levels
Steps to use CRM applications for organizational cost reductionSunil Jagani
Small and mid-size companies can realize their true potential by integrating CRM solutions into their organizational processes. Overall, these CRM solutions are not an expenditure, but an investment, that actually reduce company operating costs. Additionally, CRM solutions effectively assist with lead generation and increase channels of interaction with potential clients and customers.
Customer Relationship Management is an approach in order to manage the company’s
interaction with the current customer. It is one such management process in which the
companies can maintain a good relationship and stay connected to the customers. In turn it also
improves the profitability of the company.
Customer Relationship Management is an approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn, it also improves the profitability of the company.
360° Sales CRM System | Customer relationship-management (Web Based)Seo Jets
360° Sales eXiger CRM system to manage and organize the business processes, and enhance sales with customer relationship management software in a professional and automated way.
Nethawk provides a practical and proven solution of CRM and Telephony. This solution increases your agent's efficiency many folds. Chief among them is seamless data sharing in unified manner. Agent smoothly navigate page to page in order to close the deal or provide customer support. Our solution is 100% in house developed and available for your customization.
This chapter provides the basics of Electronic Customer Relationship Management and gives a clear idea about the e-CRM. It also gives the knowledge of changing perspective of the e-CRM practices
Customer Relationship Management Using The Dealer Management SystemExcellon Solutions
ExcellonSoft Dealer Management Software helps to know your customer better by allowing dealerships to automate the customer relationship module to improve customer follow up and customer satisfaction levels
Steps to use CRM applications for organizational cost reductionSunil Jagani
Small and mid-size companies can realize their true potential by integrating CRM solutions into their organizational processes. Overall, these CRM solutions are not an expenditure, but an investment, that actually reduce company operating costs. Additionally, CRM solutions effectively assist with lead generation and increase channels of interaction with potential clients and customers.
Customer Relationship Management is an approach in order to manage the company’s
interaction with the current customer. It is one such management process in which the
companies can maintain a good relationship and stay connected to the customers. In turn it also
improves the profitability of the company.
Customer Relationship Management is an approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn, it also improves the profitability of the company.
Customer Relationship Management is an approach in order to manage
the company’s interaction with the current customer. It is one such
management process in which the companies can maintain a good
relationship and stay connected to the customers. In turn it also improves the
profitability of the company
Customer Relationship Management is a worthy approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn it also improves the profitability of the company.
Customer Relationship Management is a worthy approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn it also improves the profitability of the company.
Discover the top 5 HVAC CRMs of 2024, carefully selected to enhance your business efficiency and customer satisfaction. Explore our comprehensive guide for features, benefits, and insights to choose the right CRM solution tailored to your HVAC business needs.
Customer Relationship Management [CRM] is a business strategic tool which helps in developing great relations with your customer. The prime factor here is customer satisfaction. CRM is a process where a company with the aid of technology, sales team, marketing and various other methods interact with their customer. This interaction is vital to have feedbacks, to earn leads and to develop that relationship which can be nurtured over several years, also to have strong product base.
Efficiency Redefined: Breaking Down Our CRM Process for Optimal ResultsCRM DATA ANALYTIC LLP
Witness efficiency redefined through our CRM process. Uncover the systematic approach that propels your business forward, ensuring each interaction contributes to a streamlined and successful customer relationship
Our consultants conducted a process consulting exercise, which involved redefining processes and suggesting improvements - identifying key areas within the process that could benefit from automation.
Upon conclusion of the process consulting exercise, it was agreed that implementing a CRM software with robust workflow creation and automation capabilities would be the most suitable solution.
Customer Relationship Management is an approach in order to manage the company’s interaction with the current customer. It is one such management process in which the companies can maintain a good relationship and stay connected to the customers. In turn it also improves the profitability of the company.
This PowerPoint presentation provides an in-depth overview of Customer Relationship Management (CRM) software. Explore its features, benefits, and implementation strategies for effective customer management and improved business performance.
CRM software can track all your customer contact details, list products and services they are interested in, record sales quotations and final sales order details and many more functionalities to help you manage your business.
Implementing a CRM software system is an investment that can significantly improve your business marketing strategies while saving time. Systematic tracking and various automation processes in a CRM software will efficiently manage your regular work and improve your team’s productivity and sales performance.
Implementing a CRM software system is an investment that can significantly improve your business marketing strategies while saving time. Systematic tracking and various automation processes in a CRM software will efficiently manage your regular work and improve your team’s productivity and sales performance.
The Ultimate How-To CRM Guide is the document that you need to make your decision between cloud-computing technology and on-premises. We call it "Ultimate" because it is the Ultimate How-To CRM Guide, the "Must-have" Guide :)
Things to remember while upgrading the brakes of your carjennifermiller8137
Upgrading the brakes of your car? Keep these things in mind before doing so. Additionally, start using an OBD 2 GPS tracker so that you never miss a vehicle maintenance appointment. On top of this, a car GPS tracker will also let you master good driving habits that will let you increase the operational life of your car’s brakes.
𝘼𝙣𝙩𝙞𝙦𝙪𝙚 𝙋𝙡𝙖𝙨𝙩𝙞𝙘 𝙏𝙧𝙖𝙙𝙚𝙧𝙨 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙛𝙖𝙢𝙤𝙪𝙨 𝙛𝙤𝙧 𝙢𝙖𝙣𝙪𝙛𝙖𝙘𝙩𝙪𝙧𝙞𝙣𝙜 𝙩𝙝𝙚𝙞𝙧 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙨. 𝙒𝙚 𝙝𝙖𝙫𝙚 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙥𝙡𝙖𝙨𝙩𝙞𝙘 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙪𝙨𝙚𝙙 𝙞𝙣 𝙖𝙪𝙩𝙤𝙢𝙤𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙖𝙪𝙩𝙤 𝙥𝙖𝙧𝙩𝙨 𝙖𝙣𝙙 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙛𝙖𝙢𝙤𝙪𝙨 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙗𝙪𝙮 𝙩𝙝𝙚 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙛𝙧𝙤𝙢 𝙪𝙨.
Over the 10 years, we have gained a strong foothold in the market due to our range's high quality, competitive prices, and time-lined delivery schedules.
Comprehensive program for Agricultural Finance, the Automotive Sector, and Empowerment . We will define the full scope and provide a detailed two-week plan for identifying strategic partners in each area within Limpopo, including target areas.:
1. Agricultural : Supporting Primary and Secondary Agriculture
• Scope: Provide support solutions to enhance agricultural productivity and sustainability.
• Target Areas: Polokwane, Tzaneen, Thohoyandou, Makhado, and Giyani.
2. Automotive Sector: Partnerships with Mechanics and Panel Beater Shops
• Scope: Develop collaborations with automotive service providers to improve service quality and business operations.
• Target Areas: Polokwane, Lephalale, Mokopane, Phalaborwa, and Bela-Bela.
3. Empowerment : Focusing on Women Empowerment
• Scope: Provide business support support and training to women-owned businesses, promoting economic inclusion.
• Target Areas: Polokwane, Thohoyandou, Musina, Burgersfort, and Louis Trichardt.
We will also prioritize Industrial Economic Zone areas and their priorities.
Sign up on https://profilesmes.online/welcome/
To be eligible:
1. You must have a registered business and operate in Limpopo
2. Generate revenue
3. Sectors : Agriculture ( primary and secondary) and Automative
Women and Youth are encouraged to apply even if you don't fall in those sectors.
"Trans Failsafe Prog" on your BMW X5 indicates potential transmission issues requiring immediate action. This safety feature activates in response to abnormalities like low fluid levels, leaks, faulty sensors, electrical or mechanical failures, and overheating.
In this presentation, we have discussed a very important feature of BMW X5 cars… the Comfort Access. Things that can significantly limit its functionality. And things that you can try to restore the functionality of such a convenient feature of your vehicle.
Why Is Your BMW X3 Hood Not Responding To Release CommandsDart Auto
Experiencing difficulty opening your BMW X3's hood? This guide explores potential issues like mechanical obstruction, hood release mechanism failure, electrical problems, and emergency release malfunctions. Troubleshooting tips include basic checks, clearing obstructions, applying pressure, and using the emergency release.
What Does the PARKTRONIC Inoperative, See Owner's Manual Message Mean for You...Autohaus Service and Sales
Learn what "PARKTRONIC Inoperative, See Owner's Manual" means for your Mercedes-Benz. This message indicates a malfunction in the parking assistance system, potentially due to sensor issues or electrical faults. Prompt attention is crucial to ensure safety and functionality. Follow steps outlined for diagnosis and repair in the owner's manual.
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Core technology of Hyundai Motor Group's EV platform 'E-GMP'Hyundai Motor Group
What’s the force behind Hyundai Motor Group's EV performance and quality?
Maximized driving performance and quick charging time through high-density battery pack and fast charging technology and applicable to various vehicle types!
Discover more about Hyundai Motor Group’s EV platform ‘E-GMP’!
Symptoms like intermittent starting and key recognition errors signal potential problems with your Mercedes’ EIS. Use diagnostic steps like error code checks and spare key tests. Professional diagnosis and solutions like EIS replacement ensure safe driving. Consult a qualified technician for accurate diagnosis and repair.
Fleet management these days is next to impossible without connected vehicle solutions. Why? Well, fleet trackers and accompanying connected vehicle management solutions tend to offer quite a few hard-to-ignore benefits to fleet managers and businesses alike. Let’s check them out!
Ever been troubled by the blinking sign and didn’t know what to do?
Here’s a handy guide to dashboard symbols so that you’ll never be confused again!
Save them for later and save the trouble!
2. Development and
implementation of a
specialized CRM for truck and
commercial vehicle
dealerships
DealerPoint is:
Optimization of sales
processes and customer
service
Our work has already helped more than 250 dealers to increase the vehicle
and maintenance service sales, adapt their business to market fluctuations.
3. What problems do we solve:
Lack of control over the managers at the stage of the customer search and commercial
offer confirmation.
Fragmented customer base.
The loss of customer base when the manager is dismissed.
The lack of history of the commercial offers and contacts with the client.
The lack of accurate reports on the number of customers found, of the commercial offers
sent, of the appointments and meetings, letters, phone calls and their results registered.
4. How DealerPoint preserves the customers
DealerPoint automatically creates a report on the number of the customers registered.
The manager can not remove customer data or unload it from the system himself.
Customer database with comments and events remains in the dealer`s database.
The manager inserts the information for each contact into the
CRM:
- Information about the buyer
- Contact data of the decision-maker
- Need assessment results
- Comments
- Business plan and the results of negotiations
- Schedules further events
6. How DealerPoint controls managers:
Each incoming and outgoing calls of the manager is registered
in CRM:
The personal customer card with the following
information is automatically created:
- The fact of a call
- The comments of a manager
- Date And time of call
- A Conversation recording is also attached to the card
Synchronizing CRM with managers` e-mail allows managers to track
the history of correspondence with potential customers directly from the
customer cards. CRM will take care of each E-mail so that none of them
remains unanswered.
7. The editing tools and the history of commercial offers
Create high-quality commercial offers and
send them to your customers in a few clicks
using the convenient editing tools.
Each change in the document will
automatically be recorded in the commercial
offer history.
You can always keep track of what changes
have been made to your customers` offer
during the negotiation.
9. DealerPoint is always at hand
Control planning and performance of the meetings of your managers with the
potential buyers.
Ability to work with mobile devices will allow the manager directly at the meeting:
- clarify the needs
- change the commercial offers
- print out the contracts
10. Reports and Control
Make decisions based on accurate data on the work of yor
employees.
CRM DealerPoint gives you the daily chance to estimate:
The number of "cold" calls made by the managers
Number of incoming calls to the managers
The number of new potential customers
The number of commercial offers sent to potential customers
The number of meetings appointed and held with clients
The amount of overdue contacts
The number and causes of failures
12. Value of DEALERPOINT
Productive
marketing
High yield business
Predictable service
Fast leasing
Profitable Trade-in
Communication simplicity
Controlled sells
DealerPoint
Well-timed logistics
13. DEALERPOINT features and capabilities
IP Telephony
Company-wide
mobile telephony
(NEW)
E-mailing
history
Dealer website
Other services
Commercial
offers
DealerPoint
Accounting software
integration
14. Cases:
LLC “Megacar”
It was revealed, that:
- Managers spend half of the time to create a commercial offer
- Phoned insufficient number of new contacts
- Didn`t work with old customers who seemed not enough interesting to them
What has been done:
CRM helped to reduce the time to create commercial offers to keep it for the cold calls
Formed a daily plan manual dialing and sending new contacts
Rang, and returned to work the old, abandoned customers
The result of the CRM DealerPoint implementation:
- The working process of the managers was changed
- 5 additional deals concluded with the previously abandoned clients, bringing the total profit of
10 000 USD (the cost of 5 years CRM ownership)
- 27 new promising contacts were made by each manager
15. LLC “TransCargo”
The situation before the CRM implementation:
- Managers were hiding the fact of getting the agency fee from leasing companies
- They transferred the customer database to other dealerships, including dealers of other brands
for the personal benefit
- After the dismissal of the manager the customer base was lost
What was done:
- Corporate Mobile telephony was integrated with CRM
- Sales Director listened to the call history of all cases of agent`s commission absence
from leasing companies
The result of the introduction:
- Increased deals with agent`s commission payments to the dealership +63%
- One manager was fired for “reselling” the customer data to competitors
- The entire customer database of the dismissed manager was handed to a new manager
without loss of information
Cases:
16. Price & Conditions
Number of users - unlimited
Teaching is held on-line of all the employees
Support is provided by phone, Skype, email
Upgrading to new versions is included
Integration with IT service dealers and distributors is included
The license cost is $ 0
The subscription fee is 200 $ per month
DealerPoint
17. Contact us to set the convenient date and time for the demonstration!
www.dealerpoint.biz
Try the multifunctional CRM DealerPoint for Free!
DealerPoint