Critical Conversations
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Global College Malta offers a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who also lectured in Dubai, USA and other countries. This comprehensive communication skills program / workshop helps individuals and teams to develop effective and positive communication skills at work.
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Reference option Note Must have 3 totalAdamson, G., Emswiller.docx
Reference option
Note: Must have 3 total
Adamson, G., Emswiller, T., & Ollier, C. (1991). Communicating the vision; visions communicated. The Healthcare Forum Journal, 34(1), 12. Retrieved from http://search.proquest.com/docview/233516265?accountid=13931
COMMUNICATE the vision
Taking a concept and making it accessible, something that can be believed in and shared, is hard. That's why clear, understandable ideas are so rare. And that's why they are the foundation of true leadership.
IN THE EARLY SIXTIES the American space program was headed in a downward spiral. The Soviet Union was well ahead in every aspect of manned and unmanned space flight, and it seemed inevitable that the first boots to tread the lunar surface would be made in Moscow. But the newly elected president, John F. Kennedy, had his own agenda.
In the midst of the cosmonaut conquests, Kennedy announced to the nation in a dramatic televised news conference that we would put a man on the moon before the end of the decade. We can only imagine the panic that ensued at NASA.
But because his message -- or more accurately, his vision -- was communicated simply, forcefully, and without equivocation, it went beyond the reality of "what is" to the dream of "what can be." And in the process, it inspired an entire nation.
When, in 1969, Neil Armstrong took his "One small step for man, one giant leap for mankind" on the moon's Sea of Tranquility, millions felt the exhilaration from a personal involvement in a vision fulfilled.
It's apparent that communication can go beyond informing. It can change perceptions and it can inspire some people to see opportunities where others see only problems. Leadership communications can draw people almost magnetically to an organization by crystallizing shared beliefs and values.
So why don't we see more of it? Why are the visions of hospital leaders so rarely shared by the boards, medical staffs, and employees who are needed to transform them into reality?
Maybe it's because so much of our effort goes into developing future scenarios, planning corporate strategies, and analyzing finances that there's precious little time and energy left. Maybe we haven't realized that if something can't be communicated in a consistent and inspiring way, it can't be done, no matter how well it's planned and financed.
So how do we become as skilled at communicating our vision as we are at developing it? We can start by asking ourselves a few questions.
ARE WE TURNING COMPLEX CONCEPTS INTO SIMPLE, UNDERSTANDABLE IDEAS? The American theatrical producer David Belasco once said, "If you can't write your idea on the back of my business card, you don't have a clear idea." It may be tough to explain the complexities of managed care, payer mixes, and technology acquisitions in such a small space, but the point remains valid.
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Reference option
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Adamson, G., Emswiller, T., & Ollier, C. (1991). Communicating the vision; visions communicated. The Healthcare Forum Journal, 34(1), 12. Retrieved from http://search.proquest.com/docview/233516265?accountid=13931
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Taking a concept and making it accessible, something that can be believed in and shared, is hard. That's why clear, understandable ideas are so rare. And that's why they are the foundation of true leadership.
IN THE EARLY SIXTIES the American space program was headed in a downward spiral. The Soviet Union was well ahead in every aspect of manned and unmanned space flight, and it seemed inevitable that the first boots to tread the lunar surface would be made in Moscow. But the newly elected president, John F. Kennedy, had his own agenda.
In the midst of the cosmonaut conquests, Kennedy announced to the nation in a dramatic televised news conference that we would put a man on the moon before the end of the decade. We can only imagine the panic that ensued at NASA.
But because his message -- or more accurately, his vision -- was communicated simply, forcefully, and without equivocation, it went beyond the reality of "what is" to the dream of "what can be." And in the process, it inspired an entire nation.
When, in 1969, Neil Armstrong took his "One small step for man, one giant leap for mankind" on the moon's Sea of Tranquility, millions felt the exhilaration from a personal involvement in a vision fulfilled.
It's apparent that communication can go beyond informing. It can change perceptions and it can inspire some people to see opportunities where others see only problems. Leadership communications can draw people almost magnetically to an organization by crystallizing shared beliefs and values.
So why don't we see more of it? Why are the visions of hospital leaders so rarely shared by the boards, medical staffs, and employees who are needed to transform them into reality?
Maybe it's because so much of our effort goes into developing future scenarios, planning corporate strategies, and analyzing finances that there's precious little time and energy left. Maybe we haven't realized that if something can't be communicated in a consistent and inspiring way, it can't be done, no matter how well it's planned and financed.
So how do we become as skilled at communicating our vision as we are at developing it? We can start by asking ourselves a few questions.
ARE WE TURNING COMPLEX CONCEPTS INTO SIMPLE, UNDERSTANDABLE IDEAS? The American theatrical producer David Belasco once said, "If you can't write your idea on the back of my business card, you don't have a clear idea." It may be tough to explain the complexities of managed care, payer mixes, and technology acquisitions in such a small space, but the point remains valid.
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1-introduction.ppt
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Effective communication is an important way to deal with the public and it also enables to help us the ways in which we can interact and address peoples.
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My job on this project was do research and write content along with designing a PowerPoint presentation about Crucial Conversations for the Center for Disease Control (CDC). Another request was to create a logo that is appropriate for the topic.
I first asked the client for a clear outline of expected content. I can write almost anything but I’m not an expert of everything, so, a clear outline from the client is necessary.
Next, I wrote and designed the content into a PowerPoint presentation with extensive presenter notes and minimal content on the slides. I did this section by section until it was complete.
This project also included using the client’s color scheme and I used images from Canva and Adobe Images that enhance the presentation with a polished, professional aesthetic.
For the first review, the client then tried his hand at demonstrating some designs directly to the presentation. I took his examples and applied his design ideas and added more of my own. His active participation gave me a better picture of what he was looking for in the design. At the same time, he stated that the content was great with a few minor changes.
Normally, clients give me review comments by slide number or title and I apply the design ideas or corrections to content. However, I am versatile and happy to sway to new ideas.
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Contact: Susan Daniels
https://elegantcontent.guru
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The document discusses the 7 C's of effective communication:
1. Completeness - The message should include all necessary details like who, what, when, where, why. Complete messages are more likely to achieve desired results and build goodwill.
2. Conciseness - The message only includes relevant information without unnecessary repetition. Concise communication saves time and provides a clear, compelling message.
3. Consideration - The message considers the recipient's perspective, uses a positive tone, and maintains their self-respect. This builds goodwill and ensures a pleasant effect.
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This document provides guidance on developing effective messages to communicate research findings to policymakers. It stresses that research is often not acted upon due to poor communication that fails to reach the intended audience. To have impact, research must be tailored and communicated to the right people using the right tools. Key messages should be designed with the target audience in mind, be memorable, limited in number, and answer "why they should care." Effective messages are relevant, compelling, clear, concise, and action-oriented using techniques like the AIDA rule to attract attention, raise interest, encourage desire for action, and prompt a solution.
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nlso4w1effectivecommunication-170208092418.pptx
This document discusses communication skills and effective communication. It defines communication as the transfer of ideas or thoughts through various means such as spoken word, visual images, and body language. The communication process involves encoding a message and decoding the received message with feedback. Effective communication is important for understanding others, solving problems, connecting with people, and decision making. Barriers to effective communication include emotional barriers, distractions, physical disabilities, language differences, and cultural differences. The document outlines the "7 C's of effective communication": completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. Strategies are provided for applying the 7 C's and managing emotions in conversations.
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The document discusses techniques for effective persuasive communication. It emphasizes establishing credibility with the target by demonstrating expertise and trustworthiness. The message should address the target's needs using clear, positive language while staying focused on a few key points. Effective persuasion involves identifying common ground, using vivid examples to engage emotions, and building rapport to connect with the target. Repeating the core message in different ways also helps drive it home.
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Critical Conversations
- 1. CRITICAL C O N V E R S AT I O N S CC 1
- 2. Having a Conversation Instead of changing the subject, avoiding the topic, mumbling something, holding back, lashing out, telling little lies or big lies… why not have a real conversation? An open, honest, free-flowing, affirming, and transforming communication? Dr AKS CC 2
- 3. How to Ask Questions that Get The Results You Want: The Monk's Method Dr AKS CC 3
- 4. Having a Conversation Why not give ourselves to others, totally and completely, through conversations? Why not put our souls on the wings of our words - bravely sharing our feelings and thoughts, declaring our intentions and visions? Why hide and conceal ourselves while we have at our command this freeing and transcending field-force called language? Dr AKS CC 4
- 5. Communication Principle : You Are the Message, the Messenger, and the Manager Will you buy a car from someone you know to be a crook? Will you buy an idea from someone you do not trust? Will you believe a message if you don’t trust the messenger? If you communicated a message and people didn’t understand it: Whose fault is it? Whose problem is it? Who is responsible? Dr AKS CC 5
- 6. Communication Principle : Speak the Language of the Listener The meaning of communication is what the receiver understands it to be. Dr AKS CC 6
- 7. Communication Principle : Communicate a Vision to Inspire and Influence Your communication can inspire people by affirming their worth and dignity. And by projecting a hopeful, promising future or feelings. Dr AKS CC 7
- 8. Critical Conversation : Giving Effective Criticism Exercise: From Destructive to Constructive Criticism For each Destructive Criticism, think of a constructive alternative: Destructive Criticism Is General and Vague: This is a lousy report Destructive Criticism Attacks the Person: Why can’t you be more careful? Destructive Criticism Is Pessimistic and Past-Oriented: You always let me down when any important meeting coming up. Destructive Criticism Is Threatening: You do this again and I’ll make you pay Dr AKS CC 8
- 9. Critical Conversation : A Performance Review Session Out beyond ideas of wrongdoing and right-doing, there is a field. I will meet you there. Rumi Dr AKS CC 9
- 10. About Global College Malta Global College Malta (GCM) is the first European College offering university degrees according to British standards in SmartCity Malta. Global College Malta is approved by the National Commission for Further and Higher Education. We are proud to offer a set of specially designed short courses, which are designed to increase your effectiveness at work and enhance your CV. The short courses will be delivered by Dr Ashok Srivastava, an experienced senior lecturer and full-time member of staff of Global College Malta, who held lectures in Dubai, USA and other countries. CCC Training Program 10
- 11. This comprehensive communication skills program / workshop helps individuals and teams to develop effective and positive communication skills at work.
- 12. SMARTCITY MALTA
- 13. CRITICAL C O N V E R S AT I O N S CC 13