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Places that make us
CharityComms 2019
What we’re going to talk about
1. The thinking behind the films
What we’re going to talk about
1. The thinking behind the films
2. How we went about making the films
What we’re going to talk about
1. The thinking behind the films
2. How we went about making the films
3. Stuff we’ve learnt along the way
1.The thinking behind the films
Moving our brand forward
Chapter 1
Being recognised
as a conservation
charity with a
coherent cause
Moving our brand forward
Chapter 1
Being recognised
as a conservation
charity with a
coherent cause
Chapter 2
Consistency of
why we look after
special places
Finding your ‘Why’
Why
How
What
What makes a brand
What
Products organizations sell
or services they offer
How
This is what makes an organization
special or sets them apart from the
competition
Why
This is an organization’s purpose,
cause or belief. It’s the very reason
they exist. It isn’t about results or
making money.
© Simon Sinek 2013
Why
How
What
What makes a brand
What
Products organizations sell
or services they offer
How
This is what makes an organization
special or sets them apart from the
competition
Why
This is an organization’s purpose,
cause or belief. It’s the very reason
they exist. It isn’t about results or
making money.
Most brands do this
© Simon Sinek 2013
Why
How
What
What makes a brand
What
Products organizations sell
or services they offer
How
This is what makes an organization
special or sets them apart from the
competition
Why
This is an organization’s purpose,
cause or belief. It’s the very reason
they exist. It isn’t about results or
making money.
But struggle with
this
© Simon Sinek 2013
Data source: https://www.interbrand.com
Data source: https://www.interbrand.com
We look after special places
for ever, for everyone
We look after special places
for ever, for everyone
What we do: access
We look after special places
for ever, for everyone
How we do it:
conservation
We look after special places
for ever, for everyone, because
we believe that there are real,
tangible, life-enhancing benefits
for every individual in doing so.
Why we do it:
public benefit
Octavia Hill
‘The need of quiet, the need of air, the
need of exercise, the sight of sky and
of things growing seem human needs
common to all’
Creating a story arc
Creating a story arc
Establish story
Conflict
Solution
Other people’s voices
Leading with emotion
More emotion leads to more engagement
31%
Emotional content
%casestudiesreporting
verylargeprofitgain
Combined
emotional &
rational content
Rational content
16%
26%
IPA advertising effectiveness
Consistency
From tactical to long-term
Time
Salesupliftovertime
Sales activation messages:
limited long term growth
From tactical to long-term
Time
Salesupliftovertime
Emotional brand building:
long term sales growth
2.How we went about
making the films
Getting buy-in
• Not having a story board
was a big shift
Getting buy-in
• Not having a story board
was a big shift
• Wrote a hypothetical
film treatment
Getting buy-in
• Not having a story board
was a big shift
• Wrote a hypothetical
film treatment
• Showed examples of what
we were aiming to achieve
Getting buy-in
• Not having a story board
was a big shift
• Wrote a hypothetical
film treatment
• Showed examples of what
we were aiming to achieve
• Showed where we could
save money
Limited inhouse capacity
Lonely Leap
Lonely Leap
How we found the stories
How we found the stories
• Internal email
How we found the stories
• Internal email
• Membership newsletter
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
• Dedicated researcher
– approaching properties directly
– targeted asks within network
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
• Dedicated researcher
– approaching properties directly
– targeted asks within network
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
• Dedicated researcher
– approaching properties directly
– targeted asks within network
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
• Dedicated researcher
– approaching properties directly
– targeted asks within network
How we found the stories
• Internal email
• Membership newsletter
• Membership magazine
• Dedicated researcher
– approaching properties directly
– targeted asks within network
Choosing the stories
Engaging
Engaging
Emotive
Choosing the stories
Engaging Authentic
Emotive
Choosing the stories
Engaging Authentic
Emotive
NT
creative
Choosing the stories
Engaging Authentic
Emotive
NT
creative
Emotive / authentic:
if it isn’t engaging then
it won’t capture attention
Choosing the stories
Engaging Authentic
Emotive
NT
creative
Engaging / authentic:
if it lacks emotion it won’t
motivate action or create loyalty
Emotive / authentic:
if it isn’t engaging then
it won’t capture attention
Choosing the stories
Engaging Authentic
Emotive
NT
creative
Emotive / engaging:
if it isn’t authentic then it’s harder to believe
and trust
Engaging / authentic:
if it lacks emotion it won’t
motivate action or create loyalty
Emotive / authentic:
if it isn’t engaging then
it won’t capture attention
Choosing the stories
3.Stuff we’ve learnt along the way
Consent
• Get consent from
everybody involved
Do a recce
• It will save time in the
further down the line
Styling
• Think about it 	
beforehand
(not on the day)
• Have a clear brief
• Ask for options
Person vs place
• Don’t let the story
take focus away from
the message
Have a back up plan
• Real people have
real lives that don’t
work around your
marketing schedule
Allow extra time
• People don’t perform
on demand
Don’t loose the brand
• It’s about brand building
not just about telling a
nice story
Talking heads get boring
• Keep reinventing the
way shoot the films
Questions
matt.haigh@nationaltrust.org.uk
Video for charities
25 April 2019
London
#CharityVideos
Visit the CharityComms website to view
slides from past events, see what events
we have coming up and to check out
what else we do:
www.charitycomms.org.uk

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