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UNIT 12 – TRUST BEHAVIOR

PREPARED BY :-
1.Abhinav Bariya   080050109002
2.Nidhi Bhatt      080050109003
3.Subrat Dash      080050109005
4.Alisha Desai     080050109006
5.Tushit Desai     080050109007
What is trust?
Trust is believing that the person(s) who is trusted will do
  what is expected.
Why is it important?
 In the timeless wisdom of Theodore Roosevelt “Character, in the long
  run, is the decisive factor in the life of an individual and of nations alike.”
 A key aspect of building integrity and character is being a trustworthy
  Friend, Colleague, Father, Husband, Business Associate, Human being
  etc.  
 Trust (whose synonyms are faith, belief, hope, conviction, confidence,
  expectation, dependence, reliance) is as critical in our private
  relationships as in our business and success endeavours.
 It is as critical when dealing with small matters as well as big matters.
 A critical aspect of Trust is the fact that, like respect, it cannot be
  commanded but must be earned. It must be earned by being cautious in
  how we relate with others both in our words and actions as well as in
  their presence and absence.
Nature of trust
Honesty and Integrity
 Lying is a way to maximize the short term gain. Lying also the best way
  to maximize your gain if everybody around you is expected to lie.
  However, honesty and reputation take time to build but maximize the
  long term "happiness".
 Think of it in terms of the prisoners dilemma. If it's a one time thing the
  best option is to rat on your friend and give info to the police. However,
  if it is a reoccurring event the optimal choose is to stick together and
  hope they return the favor. That is unless your partners continually rat
  on you first, then you become the nark.
 That is, honesty is the best policy in the long run only if you hang out
  with those that return the favor. Honest people will be able to
  cooperate, hence get much more done. But if you expect that those
  others are going to be lying to you, you should return in kind.
Prisoner’s Dilemma
The Manager
Being Impartial And Fair




A non-contributor is always selfish and        A contributor is always fair and
thinks about his own benefits.                 impartial which leads to just decisions
This causes unfairness and partiality in his   and overall growth of the organization.
decisions which affect his subordinates.
Following The Code Of Conduct
A code of conduct is a set of rules outlining the
  responsibilities of or proper practices for an individual, party
  or organization.
The Ethical Mob
Keeping your promises
Father Son




 A best example for keeping promises        A non-contributor father is busy
 would be a relationship between a father   with all his work and does not give
 and a son.                                 time to his son.
 A contributor father always makes sure     This leads to a break in their
 that he spends time with his son and       relationship and in the future, the
 grooms him properly for the betterment     son draws away from the father.
 of his future.
Maintaining transparency
Transparency :- Essential condition for a free and open
  exchange whereby the rules and reasons behind regulatory
  measures are fair and clear to all participants.
Thank You

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Cpd ch 12 – trust behavior

  • 1. UNIT 12 – TRUST BEHAVIOR PREPARED BY :- 1.Abhinav Bariya 080050109002 2.Nidhi Bhatt 080050109003 3.Subrat Dash 080050109005 4.Alisha Desai 080050109006 5.Tushit Desai 080050109007
  • 2. What is trust? Trust is believing that the person(s) who is trusted will do what is expected.
  • 3. Why is it important?  In the timeless wisdom of Theodore Roosevelt “Character, in the long run, is the decisive factor in the life of an individual and of nations alike.”  A key aspect of building integrity and character is being a trustworthy Friend, Colleague, Father, Husband, Business Associate, Human being etc.    Trust (whose synonyms are faith, belief, hope, conviction, confidence, expectation, dependence, reliance) is as critical in our private relationships as in our business and success endeavours.  It is as critical when dealing with small matters as well as big matters.  A critical aspect of Trust is the fact that, like respect, it cannot be commanded but must be earned. It must be earned by being cautious in how we relate with others both in our words and actions as well as in their presence and absence.
  • 5. Honesty and Integrity  Lying is a way to maximize the short term gain. Lying also the best way to maximize your gain if everybody around you is expected to lie. However, honesty and reputation take time to build but maximize the long term "happiness".  Think of it in terms of the prisoners dilemma. If it's a one time thing the best option is to rat on your friend and give info to the police. However, if it is a reoccurring event the optimal choose is to stick together and hope they return the favor. That is unless your partners continually rat on you first, then you become the nark.  That is, honesty is the best policy in the long run only if you hang out with those that return the favor. Honest people will be able to cooperate, hence get much more done. But if you expect that those others are going to be lying to you, you should return in kind.
  • 8. Being Impartial And Fair A non-contributor is always selfish and A contributor is always fair and thinks about his own benefits. impartial which leads to just decisions This causes unfairness and partiality in his and overall growth of the organization. decisions which affect his subordinates.
  • 9. Following The Code Of Conduct A code of conduct is a set of rules outlining the responsibilities of or proper practices for an individual, party or organization.
  • 12. Father Son A best example for keeping promises A non-contributor father is busy would be a relationship between a father with all his work and does not give and a son. time to his son. A contributor father always makes sure This leads to a break in their that he spends time with his son and relationship and in the future, the grooms him properly for the betterment son draws away from the father. of his future.
  • 13. Maintaining transparency Transparency :- Essential condition for a free and open exchange whereby the rules and reasons behind regulatory measures are fair and clear to all participants.