This document discusses corporate social responsibility (CSR). It defines CSR as voluntary actions businesses take over legal minimum requirements to address competitive interests and societal interests. CSR considers economic, legal, ethical and philanthropic expectations societies place on organizations. The document outlines reasons for and against CSR. It presents models for CSR including its four faces, four components and Carroll's CSR pyramid. The document concludes by providing examples of CSR strategies from Cadbury and Volkswagen.