1. Republic of the Philippines
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
COMPETENCY-BASED TRAINING FOR
FOOD AND BEVERAGE SERVICES NC II
Presented by:
ARWIN JAY O. FERNANDEZ
DELOS REYES ONLINE ADVANCE SKILLS
TRAINING CENTER, INC.
2. 6 CORE COMPETENCIES
1. Prepare the dining room / restaurant area for service
2. Welcome guest and take food and beverage orders
3. Promote food and beverage products
4. Provide food and beverage services to guest
5. Provide room service
6. Receive and handle guest concerns
3. MODULE 1. PREPARE
THE DINING ROOM AND RESTAURANT
AREA FOR SERVICE
MODULE DESCRIPTION :
This module covers the knowledge and skills required in the preparation of the
dining room/restaurant area before the start of the service operation. It involves
opening duties or the dining room mise-en-place prior to service. This unit includes the
knowledge and skills in taking reservation, preparing service stations, table setting and
setting the ambiance of the foodservice facility.
LO1. Take table reservations
LO2.Prepare service stations and equipment
LO3. Set-up the tables in the dining area
LO4. Set the mood/ambiance of the dining area
7. TYPES OF
GLASS
1. Mug/ beer mug- tumblers w/ a handle, can use of beer
2. Tumbler- bowl and base
3. Stem ware
4. Footed glass/ pilsner glass- directly to the base, can be use also
in beer
5. Shot glass- can be use single shot, wisky
6. Old fashion glass- rum or whisky
7. High bowl glass / Collin glass – for juices
8. Water goblet – use for water
8. TYPES OF
GLASS
9. Sherry glass- can be use in coctails, (3oz=5oz)
10.Poco grande- can be use for all kinds of special drinks
11.Martine glass- 3oz margarita drinks
12. Champien glass
13.Flute glass- use for sparkling wines champion
14. Red wine glass- is use for red wine, the bowl is thick (makapal)
wide surface, at room temperature
15.white wine glass- is cold temperature the bowl is thin
9. FLAT WARES SPOON AND FORK
Serving spoon & fork- use dishing out
Dinner fork & spoon- for main course
Salad fork- use for salad
Soup spoon- use for soup
Long handle spoon- use for stirring juices, banana split, halo-halo
Dessert spoon & fork- use for dessert
Tea spoon use for stirring tea, coffe
Demi-tasse spoon- use for string strong coffee espresso
Fish appetizer fork- use for fish
Cocktail appetizer fork- use for cocktail ex.shrimp
Salad knife- use for salad
Appetizer knife- for appetizer
Dinner knife- main course
Bread knife- for bread
10. CHINA WARES
Show base plate/ show plate- use as underliner 12’in. diameter
Oval plate- use for lauriat 12’-8’in. diameter
Dinner plate 10’in diameter main course
Fish plate/appetizer plate- 9’in
Soup plate – creamy soupw/ the soup ladle
Salad plate- 8’-8.5’in diameter
Bread plate – 6’in diameter
Dessert or saucer- 4’in diameter
11. CUPS
Tea cup & saucer- 4-5 o’clock positon
Tea pot
Coffee pot
Demi-tasse cup & saucer- for espreso