1. Republic of the Philippines
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
COMPETENCY-BASED TRAINING FOR
FOOD AND BEVERAGE SERVICES NC II
Presented by:
ARWIN JAY O. FERNANDEZ
DELOS REYES ONLINE ADVANCE SKILLS
TRAINING CENTER, INC.
2. MODULE 4. PROVIDE FOOD AND BEVERAGE
SERVICES TO GUESTS
UNIT DESCRIPTOR :
This unit deals with the knowledge and skills required in the provision of food and
beverage service to guests in various types of dining venues and diverse styles of
service. This unit focuses on the procedures in the delivery of food and beverages to
the guest as well as on the knowledge and skills that underpins the efficient work
performance in assisting the dining guest during and after the meal service.
LO1. Serve food orders
LO2. Assist the dinners
LO3. Perform banquet or catering food services
LO4. Serve Beverage orders
LO5. Conclude food services and close down dining area
3. CRITERIA:
Food orders are served to the right guests who ordered them.
Name of the dish or order is mentioned upon serving the guest.
Sequence of service and meal delivery is monitored in accordance with
enterprise procedures.
Beverages are served efficiently according to established standards of service.
Beverages are served at the right temperature.
Tables and chairs are set up in accordance with the event requirements
Bills are presented when the guest asks for it.
Payment is acknowledged as soon as it is received
1.
4. CONTENT
Different Food service styles
General service principles
Sequence of service
Handling guests with special needs
Wine knowledge and service
Banquet service
Food safety principles
Food service styles
Carrying plates and trays
Presenting and opening wines
Beverage service
MAITRE D’ HOTEL- the dining area is manager/ supervisor by the headwaiter
(FREANCH TERM)
5. TABLE SET UP OF ENGLISH
-Center piece
-Salt and pepper
-Dessert spoon & fork
-Red wine glass
-Champagne glass
-Wine glass
-Water goblet
-Dinner knife
-Salad knife
-Soap spoon
-Scargo
-Salad fork
-Dinner fork
-Coffe cup w/ soucer
-With tea spoon
-Table napkin
-Bread and
butterspreader
6. TABLE SET UP OF AMERICAN
-center piece
-salt & pepper
-Dessert spoon and
fork
-Table napkin
-Showbase plate
-Dinner knife
-Salad knife
-soup
-scargo
-coffee cup
w/underliber
w/teaspoon
-Dinner fork
-Salad fork
-bread & spreader
-Red wine glass
-Champine glass
-Wine glass
-Water goblet
