The Consumer Protection Act, 1986 aims to better protect consumer interests in India. It establishes three-tier quasi-judicial mechanisms - District Forum, State Commission and National Commission - to settle consumer disputes and ensure defective goods/services are rectified. It defines key terms like consumer, goods, services, defects, deficiencies, unfair/restrictive trade practices. Complaints can be filed within 2 years with the appropriate body based on the value of goods/compensation claimed. The Act also constitutes Consumer Protection Councils at district, state and central levels to promote consumer rights and education.