Presentation from Detroit User Experience Group, see link here - https://www.meetup.com/Detroit-User-Experience/events/236847127/ View Trolls Feelings voice prototoypes here - https://miserafina.com/voice

1. CONVERSATIONAL
User Interfaces

2. Huh?
WHAT IS A
CONVERSATIONAL UI?
You all have a vast amount of
experience in this space and you may
not even know it.
Think back to when you started
talking….

3. JUST BREAK IT DOWN
FOR ME LIKE I’M 5
When you were a kid most of you
could have full conversations with
well anyone, even imaginary friends.

4. IMAGINE THAT
FRIEND IS A TALKING
BOOM BOX ROBOT

5. ALEXA THE QUEEN
OF CES 2017

6. “ This may well be the year you
switch from tapping and typing
on touchscreens to simply
shouting commands. ”
Wired

7. THE BASIS OF INFORMATION DESIGN IS,
COMMUNICATION

8. “ If it involves communicating
ideas to the user, it’s information
design. ”
Jesse James Garrett

9. FEEDBACKACTION
INFORMATION DESIGN

10. VALUE REALIZATION
INFORMATION DESIGN
VALUE PROPOSITION

11. VALUE REALIZATION
INFORMATION DESIGN
VALUE PROPOSITION
1
2
Provide lots of products that
are available only on Amazon
and also guarantee security
on a storefront most people
aren’t accustomed to making
purchases on.

12. VALUE REALIZATION
INFORMATION DESIGN
VALUE PROPOSITION
Products I chose are
available immediately and
the security for my credit
purchase is guaranteed and
appears to be secure.
2
1

13. INFORMATION DESIGN
RESPONSEREQUEST
Alexa, reorder baby diapers.
Alexa will review your order
including the discount, and
just say “Yes!” to confirm.

14. INFORMATION DESIGN
RESPONSEREQUEST
Alexa, reorder baby diapers.
Alexa will review your order
including the discount, and
just say “Yes!” to confirm.

15. How do we craft these experiences?
Where do we start with UX?
?

16. It’s almost of no different than UX with visual UIs.
A

17. ESTABLISH A VALUE
PROPOSITION
“ I never perfected an
invention that I did
not think about in
terms of the service it
might give others… I
find out what the
world needs, then I
proceed to invent ”
Thomas Edison
1

18. PROTOTYPE
2

19. About
Slide
PRACTICE WITH HUMANS
3

20. CONVERSATION FLOW TEMPLATE
REQUEST RESPONSE REQUEST RESPONSE REQUEST
∃ ⎜
VALUE PROPOSITION

21. KODI + ALEXA
VOICE CONTROL

22. WHAT’S KODI?
Price Free

23. ASK MY TV
Control my tv via voice.
REQUESTS
Ask my tv to play the movie
Ask my tv to play the song
Ask my tv to watch episode
Ask my tv to watch playlist
Ask my tv to turn subtitles off
Ask my tv to pause
Ask my tv to navigate home
Ask my tv to mute
VALUE PROPOSITION

24. ASK MY TV
USE CASES
I want to control what my kids watch
I want to control my TV's playback
I want to control audio on my TV
I want to play movies in my home library
I want to play videos from my home library
I want to play music from my home library
I want to see what my family has recently watched
I want to view my other families media servers
I want to find new shows to watch
I want to find movies to watch
I want to find music to listen to

26. WEBKIT + TROLLS
SPEECH RECOGNITION API

27. I AM FEELING
Entertain my kids while hacking with webkits speech recognition api.
REQUESTS
I am feeling happy
I am feeling sad
I am feeling mad
I am feeling excited
I am feeling joy
I am feeling great
VALUE PROPOSITION

28. SAYSPRING
PROTOTYPE TOOL

29. THANK YOU