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Continuous Learning at Work
The document discusses the importance of creating a continuous learning culture in the workplace, emphasizing that commitment to learning cannot be forced but nurtured through supportive environments. It outlines various methods for knowledge sharing, skills development, and creating a learning-friendly atmosphere, including workshops and community engagement. Key takeaways include fostering curiosity, structuring learning journeys, and measuring the impact of learning initiatives to drive organizational growth and adaptation.
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Continuous Learning at Work
- 1. Continuous Learning atWork Cara Turner @cara_faye @project_codeX AGILE, LEAN & SYSTEMS THINKING
- 2. Cara Turner 2019 ©Creative Commons – Share with Attribution OUR JOURNEY TODAY • Challenges adopting a learning culture • Why Learning Matters – A Systems View • Bite-size Learning at work Expert Content Expertise in the room • Review – Facilitation Tips & Tricks
- 3. Cara Turner 2019 ©Creative Commons – Share with Attribution KNOWLEDGE SHARE IN SOFT WARE • Training, Conferences, Meetups • Communities of Practice, TechTalks • Mentoring, Pairing, Swarming • Coaching Circles Content engagement matters Sustained over time Opt in: can’t force learning
- 4. Cara Turner 2019 ©Creative Commons – Share with Attribution SUPPORTIVE LEARNING ENVIRONMENT
- 5. Cara Turner 2019 ©Creative Commons – Share with Attribution SUPPORTIVE LEARNING ENVIRONMENT “You cannot force commitment, what you can do… You nudge a little here, inspire a little there, and provide a role model. Your primary influence is the environment you create.” - Peter Senge
- 6. Cara Turner 2019 ©Creative Commons – Share with Attribution YOUR SITUATION NOW • Quick reflection: Your experience with continuous learning Or a question you have … about continous learning
- 7. Cara Turner 2019 ©Creative Commons – Share with Attribution YOUR SITUATION NOW • Quick reflection: Your experience with continuous learning Or a question you have … about continous learning Quick share - groups of 32min
- 8. Cara Turner 2019 ©Creative Commons – Share with Attribution THE USUAL STORY “Argh” We’re missing something. We’re stuck in a rut. We need a way to upskill / do knowledge shares. Noticing a problem
- 9. Cara Turner 2019 ©Creative Commons – Share with Attribution TIME PASSES “Hmm” Nothings changing. Noticing a problem
- 10. Cara Turner 2019 ©Creative Commons – Share with Attribution WE DO SOME TRAINING “Hmm” Nothings changing. We need some training. That’ll help. Acting on the problem
- 11. Cara Turner 2019 ©Creative Commons – Share with Attribution WHAT REALLY HAPPENS “Humph” This info isn’t relevant. Not how we do things. Makes our work harder. This is wasting our time. Seeing impact & refocus on course - 2-4 months
- 12. Cara Turner 2019 ©Creative Commons – Share with Attribution WHAT HAPPENS NEXT “Huh” We used that thing, it helped us see our process in a new light. Other teams want to know about it… Seeing results - 4-8 months
- 13. Cara Turner 2019 ©Creative Commons – Share with Attribution GROWING AT WORK “Aha!” We created our own variation and came up with new insights. Other agilists are interested. Add to Community - 8-12 months +
- 14. Cara Turner 2019 ©Creative Commons – Share with Attribution GETTING OVER THE “HUMPH”
- 15. Cara Turner 2019 ©Creative Commons – Share with Attribution WHY DO WE NEED TO KEEP LEARNING?
- 16. Cara Turner 2019 ©Creative Commons – Share with Attribution MAKING SENSE OF WORK WITH CYNEFIN Ordered Knowable in Advance Unordered Unknowable in Advance Dave Snowden, Cognitive Edge Emergence
- 17. Cara Turner 2019 ©Creative Commons – Share with Attribution LEARNING IS AN AN INHERENT PROPERTY OF OUR INDUSTRY
- 18. Cara Turner 2019 ©Creative Commons – Share with Attribution SO THAT’S WHY, NOW… WHAT?
- 19. Cara Turner 2019 ©Creative Commons – Share with Attribution WHAT DON’T WE KNOW? KnowKnowDon’tKnow Don’t Know EXPLICIT TACIT RISK QUEST
- 20. Cara Turner 2019 ©Creative Commons – Share with Attribution KnowKnowDon’tKnow Don’t Know WHAT TO DO WITH THAT LEVERAGE UNCOVER DISCOVERCHART JOURNEY TACIT RISK EXPLICIT QUEST
- 21. Cara Turner 2019 ©Creative Commons – Share with Attribution FINDING OUR FOCUS KnowKnowDon’tKnow Don’t Know LEVERAGE REVEAL DISCOVERGROW, MAP TACIT RISK EXPLICIT JOURNEY Aware Internal Indicators Unaware External Indicators
- 22. Cara Turner 2019 ©Creative Commons – Share with Attribution SO THAT’S WHAT, NOW… HOW?
- 23. Cara Turner 2019 ©Creative Commons – Share with Attribution SO MUCH FOR THE THEORY OVER TO YOU
- 24. Cara Turner 2019 ©Creative Commons – Share with Attribution WORKSHOP 1 EXPERT CONTENT GROWING OUR KNOWLEDGE BASE
- 25. Cara Turner 2019 ©Creative Commons – Share with Attribution EXPERT CONTENT: ABOUT LEARNING 2 Groups at each table • Pick 1 of the topics How we learn • One colour (topic) per group * Other envelope for later
- 26. Cara Turner 2019 ©Creative Commons – Share with Attribution EXPERT CONTENT: ABOUT LEARNING Read the info (3 mins) & note: • What is it telling me? • Where do I see this in my work / agile? 3min
- 27. Cara Turner 2019 ©Creative Commons – Share with Attribution Short discussion within your group (3 mins) • What is it telling us? • Where do we see this in agile / at work? DISCUSS IN YOUR GROUP 3min
- 28. Cara Turner 2019 ©Creative Commons – Share with Attribution Prepare an Overview (5 mins) You will have 3 mins to: Briefly explain the concept Show where it’s present in agile / our work to another group Ø Select a spokesperson PREPARE TO SHARE 5min
- 29. Cara Turner 2019 ©Creative Commons – Share with Attribution SHARE WITH ANOTHER GROUP 3 min overview per group Explain the concept Show where we might see it Listeners: Think about: what does this add? then Swap Groups3min
- 30. Cara Turner 2019 ©Creative Commons – Share with Attribution SHARE WITH ANOTHER GROUP 3 min overview per group Explain the concept Where is it present in agile thinking? Listeners: Think about: what does this add? Swap Groups 3min 3min
- 31. Cara Turner 2019 ©Creative Commons – Share with Attribution PUTTING IT TO WORK After a while, we have a lot of knowledge {We already had a lot of knowledge}
- 32. Cara Turner 2019 ©Creative Commons – Share with Attribution WORKSHOP 2 HARVESTING EXPERTISE CO-CREATING CONTENT
- 33. Cara Turner 2019 ©Creative Commons – Share with Attribution CREATING CONTENT Make a Poster: Learning Strategy • “How might we…” A. Create a Culture of Continuous Learning B. Structure the Learning Journey C. Measure Learning Impact Using existing knowledge
- 34. Cara Turner 2019 ©Creative Commons – Share with Attribution Create a Culture of Continuous Learning Structure the Learning Journey Measure Learning Impact BRAINSTORM IDEAS • What experience have we had already? • What ideas could we try? • What could that look like? 5min
- 35. Cara Turner 2019 ©Creative Commons – Share with Attribution CREATE A POSTER • What experience have we had already? • What ideas could we try? • What could that look like? Create a Poster (5 mins) Pens, Stickynotes, Markers 5min
- 36. Cara Turner 2019 ©Creative Commons – Share with Attribution HOW WE COULD… PopCorn Style – 1 or 2 ideas A. Create a Culture of Continuous Learning B. Structure the Learning Journey C. Measure Learning Impact 2min
- 37. Cara Turner 2019 ©Creative Commons – Share with Attribution SOME IDEAS Create a Culture of Continuous Learning • Opt In • Curiosity & Play • Different Mindsets • Public & private space • Invitations &Feedback • Build skills • Share success stories Structure the Journey • Sustain focus • Brainstorm • Org need/ New ideas • Formats • Internal & external • Balance topics • Expert & emergent Measure the Impact • Delayed feedback • Qualitive Quantitive • Record of sessions • Variety • Spread of ideas • “Aargh” “Humph”, “Huh”, “Aha!” • Devops metrics Gallery Walk (Before Close)
- 38. Cara Turner 2019 ©Creative Commons – Share with Attribution REVIEW FACILITATION OVERVIEW
- 39. Cara Turner 2019 ©Creative Commons – Share with Attribution WHAT DID WE DO? WORKSHOP 1 • Make Connections Connect expert content to our circumstance Narrative – tell story • Synthesise Summarise & Share • Assimilate in Context Compare other info & add new perspectives
- 40. Cara Turner 2019 ©Creative Commons – Share with Attribution WHAT DID WE DO? WORKSHOP 2 • Create Content Focus knowledge / experience Combine to form new ideas • Design a Poster Spatial – Think about Relationships Images – Easier to remember Visual Record - Easier to share • Time K
- 41. Cara Turner 2019 ©Creative Commons – Share with Attribution CONTENT TIPS Compare & Contrast Visual Variety of Sources Bite Size Immersive Practice Repeat Topics Blogs Meetups Videos Consumable & Meaningful Agile & Lean Games Depth over time MemorableNeural Pathways
- 42. Cara Turner 2019 ©Creative Commons – Share with Attribution FACILITATION TIPS Agile Retro Format Link to future Next Steps + Goal Collaborative Work in Pairs / 3s 90 mins / topic Longer content, deeper discussion 90min
- 43. Cara Turner 2019 ©Creative Commons – Share with Attribution SOME HOWS • PULL: Learning is intrinsically motivating • Find a regular heartbeat • Use the Retrospective for teams: Balance learning with reflection • Share, Offer, Invite Pictures – especially Lego (FOMO) Results – applied, improvements, created • Do fun stuff publically
- 44. Cara Turner 2019 ©Creative Commons – Share with Attribution SOME RESULTS • Forced / mandated sessions: Chitchat -> structure -> exploration • Success indicators New content @ work New People at User groups New initiatives @ work
- 45. Cara Turner 2019 ©Creative Commons – Share with Attribution GETTING OVER THE HUMPH
- 46. Cara Turner 2019 ©Creative Commons – Share with Attribution ULTIMATE AIM • Tackle the unexpected with style From Aaargh to Aha! • Discovery Mindset: Own our Challenges Explore new Opportunities
- 47. Cara Turner 2019 ©Creative Commons – Share with Attribution EXPLORE MORE
- 48. Cara Turner 2019 ©Creative Commons – Share with Attribution CLOSE QUESTIONS / INSIGHTS GALLERY WALK
- 49. THANK YOU Cara Turner CapeTown, South Africa projectcodeX.co facilitatingagility.com twitter: @cara_faye slideshare.net/carafaye The organizations that Will truly excel in the future will be the organizations that discover how to tap people's commitment and capacity to learn at all levels in an organization. Peter Senge #CHANGE THE FUTURE