SlideShare a Scribd company logo
Continuous Improvement
Mark Williams
Agile Coach & Trainer
These slides will
be available on
Agile outside IT
via a link from
meetup.com
 Practical and simple
 Tried and tested
 Applicable to all:
 any business or
sector
 personal, team or
department level
 Agnostic to agile or
lean maturity
 Jargon free (as possible)
Continuous Improvement
Making small incremental improvements that over time transform
Aggregation of marginal gains
The power of tiny gains
1% better every day, thirty-seven times better in a year
Small changes, big difference
Continuous Improvement is better than delayed perfection
Kaizen: change for better
https://jamesclear.com/continuous-improvement
Today I will improve & make things better
It’s a mindset thing !
Do you mostly agree or mostly disagree with the
following:
a) Intelligence is something very basic that you really can't
change much. You’re born with it or not. Yes, you can learn
new things, but you can't really change how intelligent you
are.
b) No matter how intelligent you are, you can always get
better, sometimes you can improve a lot.
Substitute any ability or talent for “intelligence.”
https://www.infoq.com/presentations/agile-mindset
(Video: 58minutes)
The Power of an Agile Mindset
Continuous Improvement Board
 A simple working method for making
improvements
 Its roots are in Lean manufacturing
Toyota – “Kata” – form, routine or pattern of
movement
https://www.lean.or
g
Improvement Theme: Month
Current State
PROBLEM
• -------------
• ----------------
• -------
Future State
DEFINITION OF GREAT
• -------------
• ----------------
• -------
Next target state or
condition
1 MONTH FROM NOW
• -------------
• ----------------
• -------
Tasks for next month:
TO DO DOING DONE
Secret Sauce
 Start less, finish more
 Limit work in progress
(WIP)
 Achieve big through small
Great, where other practices are not ideal
 Small projects or improvement initiatives
 “Side of desk” work
 Where you cannot form true cross-functional
teams
 Forming a team, where a team does not exist
http://www-personal.umich.edu/~mrother/Homepage.html
http://heartofagile.com/
• Create the Board (1st iteration)
• Stand-ups (daily, weekly)
• Reflect and improve (weekly, fortnightly,
monthly) - Retrospective
• Refresh (weekly, fortnightly, monthly)
Have a cadence or rhythm
Context is key: don’t be afraid to adapt to your context
Start where you are now, with your current ways of
working
Don’t linger: try it, improve it, repeat
https://afrogleap.com/blog/agile/one-year-of-agile-teams-at-afrogleap
Continuous Improvement

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