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C O N T E N T !
+ M A R K E T I N G 	
   	
  
A conversation about how and why with!
REVENUE!
Jobst Elster Lisa Flynn!
!
!
VP of Marketing, !
Manzama!
Head of Content/Legal Marketing Strategy,
InsideLegal!
and!
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Topics	
  of	
  Discussion	
  Today	
  
Content	
  Marke5ng	
  Defined	
  
	
   	
  	
   	
  Examples	
  and	
  Case	
  Studies	
  	
  
	
   	
  	
   	
   	
   	
  How	
  you	
  can	
  be	
  a	
  Content	
  Marketer	
  
	
   	
  	
   	
   	
   	
   	
   	
  Why	
  you	
  need	
  Content	
  Marke5ng	
  	
  
	
  
	
  
To	
  join	
  the	
  discussion,	
  please	
  send	
  your	
  ques5ons	
  in	
  at	
  any	
  5me	
  
	
  by	
  typing	
  them	
  in	
  to	
  the	
  chat	
  window	
  in	
  Go	
  To	
  Webinar.	
  We’ll	
  address	
  in	
  the	
  Q	
  &	
  A	
  that	
  follows.	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

The meaning of the term depends a lot on the
purpose and context. !
!
One of the most used definition is: !
The technique of creating and distributing
relevant and valuable content to attract, acquire
and engage a clearly defined target audience in
order to drive profitable customer action.!
Content Marketing has been defined in multiple ways. !
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

THE	
  NEW	
  KING	
  OF	
  CONTENT	
  MARKETING	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

THE	
  NEW	
  KING	
  OF	
  CONTENT	
  MARKETING	
  
JIMMY	
  FALLON	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Content	
  Produced	
   Names	
  Men5oned	
  in	
  the	
  Public	
  Domain	
  	
  
CONTENT	
  =	
  MENTIONS	
  
Manzama	
  mined,	
  veUed,	
  aggregated	
  and	
  curated	
  this	
  data.	
  	
  
It	
  also	
  made	
  the	
  data	
  easy	
  to	
  interpret	
  with	
  these	
  visual	
  aides.	
  
SHAMELESS	
  PLUG:	
  	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

CONTENT	
  =	
  RATINGS	
  =	
  REVENUE	
  
In	
  only	
  3	
  months…	
  
	
  
•  Fallon’s	
  ra5ngs	
  are	
  more	
  than	
  double	
  other	
  late	
  night	
  shows	
  	
  
•  Viewership	
  is	
  up	
  34%	
  over	
  Leno	
  
•  These	
  are	
  NEW	
  viewers,	
  not	
  take-­‐aways	
  from	
  other	
  late	
  night	
  shows	
  
•  Domina5ng	
  YouTube	
  (owned	
  by	
  Google	
  =	
  SEO)	
  
	
  
	
  
Sources:	
  TV	
  BizWire,	
  Neilson,	
  YouTube	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

STRATEGY	
  (NOT	
  A	
  TACTIC)	
  
Content	
  Marke5ng	
  is	
  a	
  	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Content	
  Marke5ng	
  is	
  Art	
  +	
  Science	
  	
  
[not	
  smoke	
  and	
  mirrors]	
  	
  
Tried	
  and	
  true	
  
Not	
  rocket	
  science	
  
More	
  resources	
  than	
  you	
  might	
  think	
  
Useful	
  starts	
  with	
  ‘U’	
  
	
  
Infographic	
  shared	
  by	
  Manzama	
  Marke5ng	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

ONE	
  :	
  FOUR	
  :	
  SEVEN	
  Strategy	
  
•  Big	
  Data	
  
•  Trendspogng	
  
•  Business	
  Development	
  
•  Content	
  Marke5ng	
  
•  Growth	
  Markets	
  
•  Strategic	
  Partnerships	
  
	
  
ONE	
  CONCEPT	
  
[the	
  big	
  idea]	
  
	
  
	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

ONE	
  :	
  FOUR	
  :	
  SEVEN	
  Strategy	
  
•  Webinars	
  
•  How	
  To	
  Guides	
  
•  Infographics	
  
•  E-­‐books	
  
•  White	
  Papers	
  
•  Case	
  Studies	
  
•  Blogs	
  
•  Ar5cles	
  
•  Press	
  Releases	
  
•  Top/Best	
  Lists	
  
	
  
	
  
	
  
FOUR	
  CONTENT	
  PIECES	
  
[dropped	
  each	
  month]	
  
	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

ONE	
  :	
  FOUR	
  :	
  SEVEN	
  Strategy	
  
•  Email	
  
•  Blog	
  
•  LinkedIn	
  
•  TwiUer	
  
•  Facebook	
  
•  Lunch	
  &	
  Learn	
  
•  Roundtable	
  
•  Google	
  +	
  
•  Conference	
  
•  Webinar	
  	
  
•  Live	
  Presenta5on	
  	
  
•  Slideshare	
  
•  Face	
  to	
  Face	
  mee5ngs	
  
•  Phone	
  calls	
  
•  Create	
  a	
  “Resource	
  Center”	
  
•  Messenger	
  Pigeon	
  
	
  
	
  
	
  
	
  
SEVEN	
  DISTRIBUTION	
  
CHANNELS	
  
[covered	
  for	
  concept]	
  
	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

ONE	
  :	
  FOUR	
  :	
  SEVEN	
  Strategy	
  
	
  
	
  
	
  
	
  
	
  
	
  
THEN	
  
MARKETING	
  YOUR	
  MARKETING	
  
	
  
•  Content	
  syndica5on	
  
•  Content	
  partnering	
  
•  Pay-­‐to-­‐promote	
  
•  Get	
  more	
  out	
  of	
  what	
  you	
  already	
  
have	
  	
  
•  Mind	
  the	
  context	
  
•  ‘Socialize	
  it’	
  …	
  methodically	
  
•  Make	
  them	
  want	
  it	
  
•  Tie	
  in	
  current	
  events	
  
•  Research	
  relevant	
  topics	
  &	
  trends	
  
•  Leverage	
  content	
  ‘shelf	
  life’	
  
•  The	
  devil	
  is	
  in	
  the	
  details	
  (headlines/
keywords	
  for	
  SEO)	
  
	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

What	
  if	
  it	
  doesn’t	
  work?	
  
Distribu5on	
  Problem:	
  
Good	
  content	
  but	
  nobody	
  cares	
  
	
  
Ask	
  yourself:	
  
•  Is	
  it	
  easy	
  to	
  find?	
  	
  
•  Is	
  it	
  tagged	
  properly?	
  
•  Is	
  it	
  in	
  the	
  right	
  context?	
  
•  Is	
  it	
  usable?	
  
•  Is	
  it	
  in	
  the	
  right	
  format?	
  (video,	
  white	
  papers,	
  etc)	
  
Indicators:	
  
•  High	
  Bounce	
  Rate	
  on	
  site	
  
•  When	
  people	
  see	
  your	
  content,	
  they	
  engage	
  
•  Low	
  traffic	
  overall	
  
•  No	
  change	
  in	
  leads	
  generated	
  
•  No	
  link	
  sharing	
  
	
  	
  
Results:	
  	
  
Engaged	
  content	
  creators	
  and	
  content	
  consumers	
  
•  More	
  click-­‐thrus	
  &	
  downloads	
  
•  More	
  comments	
  &	
  engagement	
  
•  More	
  referrals	
  and	
  new	
  content	
  requests	
  
•  More	
  Sales	
  Qualified	
  Leads	
  
Content	
  Problem:	
  
Good	
  distribu5on,	
  but	
  no	
  results	
  or	
  trac5on	
  
	
  
Ask	
  yourself:	
  
•  Is	
  it	
  relevant	
  for	
  your	
  target	
  market?	
  
•  Is	
  it	
  the	
  right	
  5me?	
  
•  Are	
  you	
  posi5oning	
  in	
  the	
  right	
  context?	
  
•  Are	
  you	
  adding	
  anything	
  to	
  the	
  conversa5on?	
  
•  Is	
  it	
  easily	
  consumable	
  in	
  today’s	
  workplace?	
  
Indicators:	
  
•  If	
  you’re	
  talking	
  to	
  enough	
  people	
  in	
  enough	
  places,	
  if	
  
they	
  don’t	
  engage	
  it’s	
  likely	
  a	
  content	
  problem.	
  
•  High	
  traffic	
  but	
  low	
  engagement	
  	
  (shares,	
  clicks,	
  etc.)	
  
•  Is	
  your	
  audience	
  asking	
  for	
  more?	
  
	
  
	
  
Results:	
  	
  
Engaged	
  audience	
  who	
  will	
  create	
  synergies	
  for	
  you	
  
•  More	
  click-­‐thrus	
  &	
  downloads	
  
•  More	
  comments	
  &	
  engagement	
  
•  More	
  referrals	
  and	
  new	
  content	
  requests	
  
•  More	
  Sales	
  Qualified	
  Leads	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

CREATION	
  VS.	
  CURATION?	
  
To	
  create,	
  or	
  not	
  to	
  create?	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Crea5ng	
  Content	
  
[in	
  house]	
  
Free	
  Advice:	
  
Just	
  because	
  you	
  can,	
  
doesn’t	
  mean	
  you	
  should.	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Hire	
  a	
  Content	
  Marke5ng	
  Firm	
  
•  Planning	
  Content	
  Strategy	
  
•  Produce	
  Content	
  
•  Placing	
  Content	
  
	
  
Hire	
  Freelancers	
  
•  Writers	
  
•  Graphic	
  Designers	
  
•  Videographers	
  
	
  
Target	
  Thought	
  Leaders	
  (WIIFM?)	
  
	
  
Curate,	
  Comment,	
  Share	
  
Crea5ng	
  Content	
  
[what’s	
  best	
  for	
  your	
  company?]	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Cura5ng	
  Content	
  
[case	
  study:	
  capture	
  market	
  share	
  with	
  thought	
  leadership]	
  
Amazon	
  publicly	
  “dreams”	
  about	
  drone	
  delivery	
  	
  
FAA	
  approves	
  drone	
  flight	
  over	
  land	
  
RESULTS:	
  
A	
  Manzama	
  client	
  was	
  ac5vely	
  monitoring	
  FAA	
  news	
  prior	
  to	
  Amazon's	
  
drone	
  publicity;	
  then	
  staffed-­‐up,	
  studied	
  up,	
  posi5oned	
  as	
  leaders	
  -­‐	
  and	
  
was	
  major	
  player	
  in	
  crea5ng	
  test-­‐flight	
  legisla5on	
  with	
  FAA.	
  	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

GET	
  READY	
  TO	
  LAUNCH	
  
Got	
  it.	
  Now	
  what?	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

AUTOMATE	
  IT!	
  
Use	
  Technology	
  to	
  Work	
  Smarter	
  
A	
  few	
  of	
  our	
  favorites	
  for:	
  
	
  
CURATION	
  
•  Manzama	
  
ENGAGEMENT	
  
•  Marketo	
  
TIMING	
  SOCIAL	
  
•  Hootsuite	
  
TRACKING	
  
•  Google	
  Analy5cs	
  
	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

•  Be	
  authen5c	
  
•  Assume	
  your	
  audience	
  is	
  
savvy	
  
•  Educate	
  
•  Begin	
  with	
  the	
  end	
  in	
  mind	
  
•  Schedule	
  Your	
  Content	
  
•  Have	
  a	
  clear	
  Call	
  to	
  Ac5on	
  
•  Measure	
  ROI	
  
•  Make	
  your	
  content	
  (and	
  
yourself)	
  easily	
  accessible	
  
	
  
DO	
  
When	
  	
  
Content	
  	
  
Marke5ng	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

When	
  Content	
  Marke5ng	
   •  Cloak	
  your	
  content	
  
•  Sell	
  
•  Rush	
  the	
  process	
  
•  Pretend	
  to	
  be	
  something	
  
you’re	
  not	
  
•  Talk	
  “over	
  the	
  head”	
  of	
  your	
  
audience	
  
•  Use	
  Acronyms	
  
•  Hide	
  and/or	
  Disappear	
  
•  Leave	
  users	
  hanging	
  
DON’T	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

METRICS.	
  KPI’S.	
  ROI.	
  
If	
  you	
  don’t	
  measure	
  it,	
  it	
  doesn’t	
  count.	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

Key	
  Performance	
  Indicators	
  
[your	
  proof	
  that	
  “it’s	
  working”]	
  
•  Sales	
  Revenue	
  
•  Cost	
  Associated	
  Per	
  Lead	
  Acquisi5on	
  
•  Customer	
  Life5me	
  Value	
  
•  Online	
  Marke5ng	
  ROI	
  
•  Site	
  Traffic	
  to	
  Lead	
  Ra5o	
  
•  Marke5ng	
  Qualified	
  Leads	
  (MQL)	
  to	
  Sales	
  
Qualified	
  Leads	
  (SQL)	
  
•  Form	
  Conversion	
  Rates	
  
•  Organic	
  Search	
  
•  Social	
  Media	
  Engagement	
  
Source:	
  Marketo	
  Blog	
  	
  “Prove	
  Your	
  Worth:	
  10	
  KPIs	
  for	
  Marketers	
  
© Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.	

CONTACT: lisa@manzama.com :: jobst@insidelegal.com 	
  

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Content + Marketing = Revenue. Learn How, Why, Do's and Don'ts.

  • 1. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way.     C O N T E N T ! + M A R K E T I N G     A conversation about how and why with! REVENUE! Jobst Elster Lisa Flynn! ! ! VP of Marketing, ! Manzama! Head of Content/Legal Marketing Strategy, InsideLegal! and!
  • 2. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Topics  of  Discussion  Today   Content  Marke5ng  Defined          Examples  and  Case  Studies                How  you  can  be  a  Content  Marketer                  Why  you  need  Content  Marke5ng         To  join  the  discussion,  please  send  your  ques5ons  in  at  any  5me    by  typing  them  in  to  the  chat  window  in  Go  To  Webinar.  We’ll  address  in  the  Q  &  A  that  follows.  
  • 3. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. The meaning of the term depends a lot on the purpose and context. ! ! One of the most used definition is: ! The technique of creating and distributing relevant and valuable content to attract, acquire and engage a clearly defined target audience in order to drive profitable customer action.! Content Marketing has been defined in multiple ways. !
  • 4. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. THE  NEW  KING  OF  CONTENT  MARKETING  
  • 5. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. THE  NEW  KING  OF  CONTENT  MARKETING   JIMMY  FALLON  
  • 6. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Content  Produced   Names  Men5oned  in  the  Public  Domain     CONTENT  =  MENTIONS   Manzama  mined,  veUed,  aggregated  and  curated  this  data.     It  also  made  the  data  easy  to  interpret  with  these  visual  aides.   SHAMELESS  PLUG:    
  • 7. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. CONTENT  =  RATINGS  =  REVENUE   In  only  3  months…     •  Fallon’s  ra5ngs  are  more  than  double  other  late  night  shows     •  Viewership  is  up  34%  over  Leno   •  These  are  NEW  viewers,  not  take-­‐aways  from  other  late  night  shows   •  Domina5ng  YouTube  (owned  by  Google  =  SEO)       Sources:  TV  BizWire,  Neilson,  YouTube  
  • 8. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. STRATEGY  (NOT  A  TACTIC)   Content  Marke5ng  is  a    
  • 9. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Content  Marke5ng  is  Art  +  Science     [not  smoke  and  mirrors]     Tried  and  true   Not  rocket  science   More  resources  than  you  might  think   Useful  starts  with  ‘U’     Infographic  shared  by  Manzama  Marke5ng  
  • 10. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. ONE  :  FOUR  :  SEVEN  Strategy   •  Big  Data   •  Trendspogng   •  Business  Development   •  Content  Marke5ng   •  Growth  Markets   •  Strategic  Partnerships     ONE  CONCEPT   [the  big  idea]      
  • 11. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. ONE  :  FOUR  :  SEVEN  Strategy   •  Webinars   •  How  To  Guides   •  Infographics   •  E-­‐books   •  White  Papers   •  Case  Studies   •  Blogs   •  Ar5cles   •  Press  Releases   •  Top/Best  Lists         FOUR  CONTENT  PIECES   [dropped  each  month]    
  • 12. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. ONE  :  FOUR  :  SEVEN  Strategy   •  Email   •  Blog   •  LinkedIn   •  TwiUer   •  Facebook   •  Lunch  &  Learn   •  Roundtable   •  Google  +   •  Conference   •  Webinar     •  Live  Presenta5on     •  Slideshare   •  Face  to  Face  mee5ngs   •  Phone  calls   •  Create  a  “Resource  Center”   •  Messenger  Pigeon           SEVEN  DISTRIBUTION   CHANNELS   [covered  for  concept]    
  • 13. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. ONE  :  FOUR  :  SEVEN  Strategy               THEN   MARKETING  YOUR  MARKETING     •  Content  syndica5on   •  Content  partnering   •  Pay-­‐to-­‐promote   •  Get  more  out  of  what  you  already   have     •  Mind  the  context   •  ‘Socialize  it’  …  methodically   •  Make  them  want  it   •  Tie  in  current  events   •  Research  relevant  topics  &  trends   •  Leverage  content  ‘shelf  life’   •  The  devil  is  in  the  details  (headlines/ keywords  for  SEO)    
  • 14. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. What  if  it  doesn’t  work?   Distribu5on  Problem:   Good  content  but  nobody  cares     Ask  yourself:   •  Is  it  easy  to  find?     •  Is  it  tagged  properly?   •  Is  it  in  the  right  context?   •  Is  it  usable?   •  Is  it  in  the  right  format?  (video,  white  papers,  etc)   Indicators:   •  High  Bounce  Rate  on  site   •  When  people  see  your  content,  they  engage   •  Low  traffic  overall   •  No  change  in  leads  generated   •  No  link  sharing       Results:     Engaged  content  creators  and  content  consumers   •  More  click-­‐thrus  &  downloads   •  More  comments  &  engagement   •  More  referrals  and  new  content  requests   •  More  Sales  Qualified  Leads   Content  Problem:   Good  distribu5on,  but  no  results  or  trac5on     Ask  yourself:   •  Is  it  relevant  for  your  target  market?   •  Is  it  the  right  5me?   •  Are  you  posi5oning  in  the  right  context?   •  Are  you  adding  anything  to  the  conversa5on?   •  Is  it  easily  consumable  in  today’s  workplace?   Indicators:   •  If  you’re  talking  to  enough  people  in  enough  places,  if   they  don’t  engage  it’s  likely  a  content  problem.   •  High  traffic  but  low  engagement    (shares,  clicks,  etc.)   •  Is  your  audience  asking  for  more?       Results:     Engaged  audience  who  will  create  synergies  for  you   •  More  click-­‐thrus  &  downloads   •  More  comments  &  engagement   •  More  referrals  and  new  content  requests   •  More  Sales  Qualified  Leads  
  • 15. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. CREATION  VS.  CURATION?   To  create,  or  not  to  create?  
  • 16. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Crea5ng  Content   [in  house]   Free  Advice:   Just  because  you  can,   doesn’t  mean  you  should.  
  • 17. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Hire  a  Content  Marke5ng  Firm   •  Planning  Content  Strategy   •  Produce  Content   •  Placing  Content     Hire  Freelancers   •  Writers   •  Graphic  Designers   •  Videographers     Target  Thought  Leaders  (WIIFM?)     Curate,  Comment,  Share   Crea5ng  Content   [what’s  best  for  your  company?]  
  • 18. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Cura5ng  Content   [case  study:  capture  market  share  with  thought  leadership]   Amazon  publicly  “dreams”  about  drone  delivery     FAA  approves  drone  flight  over  land   RESULTS:   A  Manzama  client  was  ac5vely  monitoring  FAA  news  prior  to  Amazon's   drone  publicity;  then  staffed-­‐up,  studied  up,  posi5oned  as  leaders  -­‐  and   was  major  player  in  crea5ng  test-­‐flight  legisla5on  with  FAA.    
  • 19. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. GET  READY  TO  LAUNCH   Got  it.  Now  what?  
  • 20. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. AUTOMATE  IT!   Use  Technology  to  Work  Smarter   A  few  of  our  favorites  for:     CURATION   •  Manzama   ENGAGEMENT   •  Marketo   TIMING  SOCIAL   •  Hootsuite   TRACKING   •  Google  Analy5cs    
  • 21. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. •  Be  authen5c   •  Assume  your  audience  is   savvy   •  Educate   •  Begin  with  the  end  in  mind   •  Schedule  Your  Content   •  Have  a  clear  Call  to  Ac5on   •  Measure  ROI   •  Make  your  content  (and   yourself)  easily  accessible     DO   When     Content     Marke5ng  
  • 22. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. When  Content  Marke5ng   •  Cloak  your  content   •  Sell   •  Rush  the  process   •  Pretend  to  be  something   you’re  not   •  Talk  “over  the  head”  of  your   audience   •  Use  Acronyms   •  Hide  and/or  Disappear   •  Leave  users  hanging   DON’T  
  • 23. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. METRICS.  KPI’S.  ROI.   If  you  don’t  measure  it,  it  doesn’t  count.  
  • 24. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. Key  Performance  Indicators   [your  proof  that  “it’s  working”]   •  Sales  Revenue   •  Cost  Associated  Per  Lead  Acquisi5on   •  Customer  Life5me  Value   •  Online  Marke5ng  ROI   •  Site  Traffic  to  Lead  Ra5o   •  Marke5ng  Qualified  Leads  (MQL)  to  Sales   Qualified  Leads  (SQL)   •  Form  Conversion  Rates   •  Organic  Search   •  Social  Media  Engagement   Source:  Marketo  Blog    “Prove  Your  Worth:  10  KPIs  for  Marketers  
  • 25. © Copyright, Manzama Inc. All Rights Reserved. Without prior written consent from the copyright holder, it is illegal to copy, re-use and/or otherwise distribute any of this content in any way. CONTACT: lisa@manzama.com :: jobst@insidelegal.com