SlideShare a Scribd company logo
Welcome
Marlene de Koning
Solutions Consultant
Content Marketing Workshop Amsterdam
Content is being created,
consumed and shared at a speed
and scale never seen before
NewsCred, 2014
5 Steps to Boosting Your Talent Brand Through Content 4
Build Recruit
1 3
Build your brand,
your platform
and talent pools
Generate leads
and hire staff
5 Steps to Boosting Your Talent Brand Through Content 5
Build Engage Recruit
1 2 3
Build your brand,
your platform
and talent pools
Demonstrate why
they should do
business with you,
buy from you
or work for you
Pick up leads,
make placement
and hire staff
5 Steps to Boosting Your Talent Brand Through Content 6
Your Employee Value Proposition:
The attributes that you most want associated with your company
Employer Branding :
The delivery of your EVP across every communication touch point both internal
and external
Talent Brand:
The highly social, totally public version of your employer brand incorporating what
talent thinks, feels and shares about your company as a place to work (tA)
Setting the foundation
“If history were taught in the
form of stories,
it would never be forgotten.”
Rudyard Kipling
5 Steps to Boosting Your Talent Brand Through Content 7
Exercise
of recruiters don’t
understand their own
employer brand.
50%
Corporate Executive Board- thought leadership survey. 2012
5 Steps to Boosting Your Talent Brand Through Content 9
Step 1: Plan
Step 2: Develop your content
Step 3: Share your content
Step 4: Amplify
Step 5: Measure and adjust
5 Steps to Boosting Your Talent Brand Through Content 10
Step 1: Plan
Define your audience and build a content calendar
5 Steps to Boosting Your Talent Brand Through Content 10
5 Steps to Boosting Your Talent Brand Through Content 11
Defining your content audience(s)
Persona Professional Personal Behavioral
Professional
Value Prop
Marketer
Title
Seniority
Experience
Skill
Education
Age
Gender
Location
Active on mobile
Time online
Professional
development advice;
best practices for
marketing; daily
inspiration
Compensation
Work/Life Balance
Internal Mobility
Challenging Work
Student
Engineer
5 Steps to Boosting Your Talent Brand Through Content 12
Developing a content plan
Developing an editorial plan is key.
Monday Tuesday Wednesday Thursday Friday
Status
Update
We couldn’t be more
excited to announce
this... (insert APAC
bit.ly)
HOT JOB: Do you
love to be challenged
by your amazing
peers and clients
every day? Look no
further for the perfect
career move!
Developing apps
without being able to
test changes to your
code in real time is
painful. Check out
these tips on how to
alleviate the pain: link
Calling all Stanford
techies…We will be
on your campus next
week -- let’s talk about
summer internships.
Click this CheckIn link
to pre-register.
Friday fun: insert
image of team lunch
OR any catchy image
found online OR
interesting fun fact.
Content
Type
Press release Job post link Blog post Event registration Image
Target
Audience
Marketers UX designers Engineers Students Everybody
Publish
Where
LinkedIn, Facebook LinkedIn, Twitter LinkedIn, Twitter LinkedIn, Facebook,
Twitter
LinkedIn, Facebook,
Instagram, Pinterest
Content Themes: Thought Leadership Talent Brand Company/product news Event promotion Just for fun
5 Steps to Boosting Your Talent Brand Through Content 13
Step 2: Develop your content
Curating and Creating
5 Steps to Boosting Your Talent Brand Through Content 13
5 Steps to Boosting Your Talent Brand Through Content 14
Corporate
Branding
Content
PR
Awards
Corporate
Blog
Earnings
Community
Efforts
Job
Postings
Powerful
Talent Brand
Content
Thought
Leadership
Humor
Video and
Photos
Employee
Testimonials
Department/
Individual
Blogs
Pop Culture
The NormBest in Class on LinkedIn
5 Steps to Boosting Your Talent Brand Through Content 15
Creating the perfect content mix
Thought leadership/industry news40%
Talent brand25%
Just for fun5%
Company/product news20%
Event promotion10%
5 Steps to Boosting Your Talent Brand Through Content 16
Where to find great content?
5 Steps to Boosting Your Talent Brand Through Content 17
When creating great content keep these tips in mind
Be conversational
Keep it short
Be visual
Offer snackable tips
Include a call to action
5 Steps to Boosting Your Talent Brand Through Content 18
Content is up to 3x more engaging on mobile
Tip: Keep in mind candidates are increasingly accessing your content on mobile
devices. Use images, short-form video and short text updates to get the most traction.
5 Steps to Boosting Your Talent Brand Through Content 19
Presentations
No design resources, no problem. Presentations are an easy way to showcase
employee testimonials or your company culture.
KPN & KPN Consulting
KPN talks about graduate and traineeships the benefits
for recent grads and the things that KPN has to offer.
This can be done every year to showcase the value of
you as an employer to graduates and students.
Fab.com’s “culture deck”
Fab.com “The Fab Way” outlines Fab.com’s
history and values.
5 Steps to Boosting Your Talent Brand Through Content 20
Infographics
Showcase interesting data or stats visually through infographics.
Walmart eCommerce uses an infographic
to draw attention to their tech hires
5 Steps to Boosting Your Talent Brand Through Content 21
Infographics
Showcase interesting data or stats visually through infographics.
5 Steps to Boosting your Talent Brand Through Content 21
Salesforce.com
and Atlassian
use infographics
to promote their
company culture
and products
5 Steps to Boosting Your Talent Brand Through Content 22
Images
A picture’s worth a thousand words, so sharing images that capture your company spirit
and values is a great way to showcase your talent brand.
5 Steps to Boosting your Talent Brand Through Content 22
Companies use
colorful images
to increase
engagement
with their
content
5 Steps to Boosting Your Talent Brand Through Content 23
Images
A picture’s worth a thousand words, so sharing images that capture your company
spirit and values is a great way to showcase your talent brand.
Companies use
colorful images
to increase
engagement with
their content
Tip: Posts with images generate 98% higher comment rate than posts without.
5 Steps to Boosting Your Talent Brand Through Content 24
Videos
There’s nothing better than video to tell a story about your company and or showcase
“a day in the life” of your employees.
Tip: Links to YouTube videos can play directly in your social media feed and
generate 75% higher share rate.
5 Steps to Boosting Your Talent Brand Through Content 255 Steps to Boosting your Talent Brand Through Content 25
Rapid7
This low-budget drug commercial parody/talent
brand video is a great example. Certainly not a fit for
everyone, but for the kind of people Rapid7 wants to
attract, it hits the mark.
Heineken
Heineken created an engaging video to show how to
filter and select between and discover the quality
within the quantity of applicants. It really shows the
kind of people Heineken is looking for.
Videos
There’s nothing better than video to tell a story about your company and or showcase
“a day in the life” of your employees.
5 Steps to Boosting Your Talent Brand Through Content 26
Company Blogs
Blogs enable you to go more in depth around topics important to your company
and employees.
5 Steps to Boosting Your Talent Brand Through Content 27
Function Specific Blogs
Blogs enable you to go more in depth around topics important to your company
and employees.
5 Steps to Boosting your Talent Brand Through Content 27
Zendesk
focuses on
Engineering
tips and tricks
to gain
followers and
increase
engagement
5 Steps to Boosting Your Talent Brand Through Content 28
Employee-generated content
There are no more impactful brand ambassadors for your company than your
employees. Encourage them to tell their stories through original content posts.
Tip: Share themes and ideas with your employees, make it a contest and honor
the winners.
5 Steps to Boosting Your Talent Brand Through Content 29
Step 3: Share your content
Where, when and how to publish
5 Steps to Boosting Your Talent Brand Through Content 29
5 Steps to Boosting Your Talent Brand Through Content 30
5 tips for sharing content on social sites
Post at peak activity times
Post frequently
Lead with a catchy first line
Be responsive
Reciprocate
5 Steps to Boosting Your Talent Brand Through Content 31
When, where and how often to post
Platform Peak activity Suggested frequency
7-9am
5-6pm
Start with 2-3 times/week.
Work up to once per day.
6-8am
1-4pm
Start with 2-3 times/week.
Work up to once per day.
1-3pm 2-5 times per day.
Tue and Wed,
24hrs/day
2-3 a month.
5 Steps to Boosting Your Talent Brand Through Content 32
When, where and how often to post
Platform Peak activity Suggested frequency
12-1pm 2 a month or more if you
have the resources.
2-4pm
8pm-1am
A few times a week.
Daytime 2-3 times a week.
9-11am A few times a week to once
a day.
5 Steps to Boosting Your Talent Brand Through Content 33
Some useful social sharing stats
Including a link can
drive twice the
engagement compared
to posts without links.
Posts with images
generate 98% higher
comment rate than
posts without.
Links to YouTube videos can
play directly in your social
media feed and generate
75% higher share rate.
5 Steps to Boosting Your Talent Brand Through Content 34
Step 4: Amplify
How to increase engagement with your content
5 Steps to Boosting Your Talent Brand Through Content 34
5 Steps to Boosting Your Talent Brand Through Content 35
Amplify your message through your employees
5 Steps to Boosting Your Talent Brand Through Content 36
Amplify your message through your employees
5 Steps to Boosting Your Talent Brand Through Content 37
Inform them about your talent branding efforts and how they play a key role in
helping attract great talent.
Ask your employees to share
Ask them to follow your company pages on LinkedIn, Facebook and other social
networks.
Encourage them to like, share and comment on the content you post. Send them
pre-scripted status updates so it’s easy for them to share.
Promote any relevant content they are already creating themselves.
Identify brand champions – recognize that not everyone will be as enthusiastic
as you.
Get leadership buy-in and get executives to promote your content. Make sure
they lead by example.
5 Steps to Boosting Your Talent Brand Through Content 38
Sponsor your best content to extend reach
38
 Your followers, fans, members,
connections will see your content.
 They may spread this further
through social amplification if the
content is relevant and engaging.
 To reach a wider audience, or to
push your message out at scale
quickly consider advertising.
Organic
Earned
Paid
5 Steps to Boosting Your Talent Brand Through Content 39
Targeting Sponsored Updates Company Updates
Location ✔ ✔
Industry ✔ ✔
Company Size ✔ ✔
Function ✔ ✔
Seniority ✔ ✔
Skills ✔
Job Title ✔
Company Name ✔
School ✔
Group Membership ✔
Age ✔
Gender ✔
Negative targeting
(i.e. exclude a certain Title)
✔
Utilize deep targeting criteria
5 Steps to Boosting Your Talent Brand Through Content 40
Challenge:
 Intel wanted to build thought leadership
with Android talent, attract Android
developers to its company page and raise
awareness about their leadership in the
space.
Solution:
 They used Sponsored Updates to target
Android developers on LinkedIn by
function, skills, groups, and location.
 They posted regularly and refined the
content based on how the audience
reacted.
Result:
 195K unique members reached over the
course of 3 months.
 Over 2000 engagement activities came
from members of top Android* groups and
engineers at major tech companies,
excluding Intel.
 Many who engaged with Intel’s updates
chose to follow Intel.
Intel appeals to Android developers on LinkedIn
5 Steps to Boosting Your Talent Brand Through Content 41
Step 5: Measure and adjust
How to know if your content marketing is working
5 Steps to Boosting Your Talent Brand Through Content 41
5 Steps to Boosting Your Talent Brand Through Content 42
Key Metrics
Impressions: number of times this update
was seen
Clicks: number of times a member clicked
on the update
Interactions: of likes, shares or comments
received on this update
Engagement: interactions divided by
impressions
To Know: Average online engagement is between 0.3% - 0.8%.
How to know if your content is working
5 Steps to Boosting Your Talent Brand Through Content 43
Experiment & Get Creative
156%
CTR
lift
5 Steps to Boosting Your Talent Brand Through Content 44
Experiment & Get Creative
Test call to actions: Always have a clear call to
action
Test thumbnail images: Choose compelling,
attention grabbing images (colorful, includes
recognizable leaders)
Test your tone: Tap into an emotion, use humor.
What resonates with your audience?
5 Steps to Boosting Your Talent Brand Through Content 45
In Conclusion
Consider your audience and have a plan
It’s ok to start small
Have fun
Enlist the help of others
5 Steps to Boosting Your Talent Brand Through Content 46
What have you learned?
What take-aways do you have?
What will you do differently today?
5 Steps to Boosting Your Talent Brand Through Content 46
Connect
Marlene de Koning
Solutions Consultant
nl.linkedin.cominmarlenedekoning
@Marlene_dKoning

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Content Marketing Workshop

  • 1. Welcome Marlene de Koning Solutions Consultant Content Marketing Workshop Amsterdam
  • 2. Content is being created, consumed and shared at a speed and scale never seen before NewsCred, 2014
  • 3.
  • 4. 5 Steps to Boosting Your Talent Brand Through Content 4 Build Recruit 1 3 Build your brand, your platform and talent pools Generate leads and hire staff
  • 5. 5 Steps to Boosting Your Talent Brand Through Content 5 Build Engage Recruit 1 2 3 Build your brand, your platform and talent pools Demonstrate why they should do business with you, buy from you or work for you Pick up leads, make placement and hire staff
  • 6. 5 Steps to Boosting Your Talent Brand Through Content 6 Your Employee Value Proposition: The attributes that you most want associated with your company Employer Branding : The delivery of your EVP across every communication touch point both internal and external Talent Brand: The highly social, totally public version of your employer brand incorporating what talent thinks, feels and shares about your company as a place to work (tA) Setting the foundation “If history were taught in the form of stories, it would never be forgotten.” Rudyard Kipling
  • 7. 5 Steps to Boosting Your Talent Brand Through Content 7 Exercise
  • 8. of recruiters don’t understand their own employer brand. 50% Corporate Executive Board- thought leadership survey. 2012
  • 9. 5 Steps to Boosting Your Talent Brand Through Content 9 Step 1: Plan Step 2: Develop your content Step 3: Share your content Step 4: Amplify Step 5: Measure and adjust
  • 10. 5 Steps to Boosting Your Talent Brand Through Content 10 Step 1: Plan Define your audience and build a content calendar 5 Steps to Boosting Your Talent Brand Through Content 10
  • 11. 5 Steps to Boosting Your Talent Brand Through Content 11 Defining your content audience(s) Persona Professional Personal Behavioral Professional Value Prop Marketer Title Seniority Experience Skill Education Age Gender Location Active on mobile Time online Professional development advice; best practices for marketing; daily inspiration Compensation Work/Life Balance Internal Mobility Challenging Work Student Engineer
  • 12. 5 Steps to Boosting Your Talent Brand Through Content 12 Developing a content plan Developing an editorial plan is key. Monday Tuesday Wednesday Thursday Friday Status Update We couldn’t be more excited to announce this... (insert APAC bit.ly) HOT JOB: Do you love to be challenged by your amazing peers and clients every day? Look no further for the perfect career move! Developing apps without being able to test changes to your code in real time is painful. Check out these tips on how to alleviate the pain: link Calling all Stanford techies…We will be on your campus next week -- let’s talk about summer internships. Click this CheckIn link to pre-register. Friday fun: insert image of team lunch OR any catchy image found online OR interesting fun fact. Content Type Press release Job post link Blog post Event registration Image Target Audience Marketers UX designers Engineers Students Everybody Publish Where LinkedIn, Facebook LinkedIn, Twitter LinkedIn, Twitter LinkedIn, Facebook, Twitter LinkedIn, Facebook, Instagram, Pinterest Content Themes: Thought Leadership Talent Brand Company/product news Event promotion Just for fun
  • 13. 5 Steps to Boosting Your Talent Brand Through Content 13 Step 2: Develop your content Curating and Creating 5 Steps to Boosting Your Talent Brand Through Content 13
  • 14. 5 Steps to Boosting Your Talent Brand Through Content 14 Corporate Branding Content PR Awards Corporate Blog Earnings Community Efforts Job Postings Powerful Talent Brand Content Thought Leadership Humor Video and Photos Employee Testimonials Department/ Individual Blogs Pop Culture The NormBest in Class on LinkedIn
  • 15. 5 Steps to Boosting Your Talent Brand Through Content 15 Creating the perfect content mix Thought leadership/industry news40% Talent brand25% Just for fun5% Company/product news20% Event promotion10%
  • 16. 5 Steps to Boosting Your Talent Brand Through Content 16 Where to find great content?
  • 17. 5 Steps to Boosting Your Talent Brand Through Content 17 When creating great content keep these tips in mind Be conversational Keep it short Be visual Offer snackable tips Include a call to action
  • 18. 5 Steps to Boosting Your Talent Brand Through Content 18 Content is up to 3x more engaging on mobile Tip: Keep in mind candidates are increasingly accessing your content on mobile devices. Use images, short-form video and short text updates to get the most traction.
  • 19. 5 Steps to Boosting Your Talent Brand Through Content 19 Presentations No design resources, no problem. Presentations are an easy way to showcase employee testimonials or your company culture. KPN & KPN Consulting KPN talks about graduate and traineeships the benefits for recent grads and the things that KPN has to offer. This can be done every year to showcase the value of you as an employer to graduates and students. Fab.com’s “culture deck” Fab.com “The Fab Way” outlines Fab.com’s history and values.
  • 20. 5 Steps to Boosting Your Talent Brand Through Content 20 Infographics Showcase interesting data or stats visually through infographics. Walmart eCommerce uses an infographic to draw attention to their tech hires
  • 21. 5 Steps to Boosting Your Talent Brand Through Content 21 Infographics Showcase interesting data or stats visually through infographics. 5 Steps to Boosting your Talent Brand Through Content 21 Salesforce.com and Atlassian use infographics to promote their company culture and products
  • 22. 5 Steps to Boosting Your Talent Brand Through Content 22 Images A picture’s worth a thousand words, so sharing images that capture your company spirit and values is a great way to showcase your talent brand. 5 Steps to Boosting your Talent Brand Through Content 22 Companies use colorful images to increase engagement with their content
  • 23. 5 Steps to Boosting Your Talent Brand Through Content 23 Images A picture’s worth a thousand words, so sharing images that capture your company spirit and values is a great way to showcase your talent brand. Companies use colorful images to increase engagement with their content Tip: Posts with images generate 98% higher comment rate than posts without.
  • 24. 5 Steps to Boosting Your Talent Brand Through Content 24 Videos There’s nothing better than video to tell a story about your company and or showcase “a day in the life” of your employees. Tip: Links to YouTube videos can play directly in your social media feed and generate 75% higher share rate.
  • 25. 5 Steps to Boosting Your Talent Brand Through Content 255 Steps to Boosting your Talent Brand Through Content 25 Rapid7 This low-budget drug commercial parody/talent brand video is a great example. Certainly not a fit for everyone, but for the kind of people Rapid7 wants to attract, it hits the mark. Heineken Heineken created an engaging video to show how to filter and select between and discover the quality within the quantity of applicants. It really shows the kind of people Heineken is looking for. Videos There’s nothing better than video to tell a story about your company and or showcase “a day in the life” of your employees.
  • 26. 5 Steps to Boosting Your Talent Brand Through Content 26 Company Blogs Blogs enable you to go more in depth around topics important to your company and employees.
  • 27. 5 Steps to Boosting Your Talent Brand Through Content 27 Function Specific Blogs Blogs enable you to go more in depth around topics important to your company and employees. 5 Steps to Boosting your Talent Brand Through Content 27 Zendesk focuses on Engineering tips and tricks to gain followers and increase engagement
  • 28. 5 Steps to Boosting Your Talent Brand Through Content 28 Employee-generated content There are no more impactful brand ambassadors for your company than your employees. Encourage them to tell their stories through original content posts. Tip: Share themes and ideas with your employees, make it a contest and honor the winners.
  • 29. 5 Steps to Boosting Your Talent Brand Through Content 29 Step 3: Share your content Where, when and how to publish 5 Steps to Boosting Your Talent Brand Through Content 29
  • 30. 5 Steps to Boosting Your Talent Brand Through Content 30 5 tips for sharing content on social sites Post at peak activity times Post frequently Lead with a catchy first line Be responsive Reciprocate
  • 31. 5 Steps to Boosting Your Talent Brand Through Content 31 When, where and how often to post Platform Peak activity Suggested frequency 7-9am 5-6pm Start with 2-3 times/week. Work up to once per day. 6-8am 1-4pm Start with 2-3 times/week. Work up to once per day. 1-3pm 2-5 times per day. Tue and Wed, 24hrs/day 2-3 a month.
  • 32. 5 Steps to Boosting Your Talent Brand Through Content 32 When, where and how often to post Platform Peak activity Suggested frequency 12-1pm 2 a month or more if you have the resources. 2-4pm 8pm-1am A few times a week. Daytime 2-3 times a week. 9-11am A few times a week to once a day.
  • 33. 5 Steps to Boosting Your Talent Brand Through Content 33 Some useful social sharing stats Including a link can drive twice the engagement compared to posts without links. Posts with images generate 98% higher comment rate than posts without. Links to YouTube videos can play directly in your social media feed and generate 75% higher share rate.
  • 34. 5 Steps to Boosting Your Talent Brand Through Content 34 Step 4: Amplify How to increase engagement with your content 5 Steps to Boosting Your Talent Brand Through Content 34
  • 35. 5 Steps to Boosting Your Talent Brand Through Content 35 Amplify your message through your employees
  • 36. 5 Steps to Boosting Your Talent Brand Through Content 36 Amplify your message through your employees
  • 37. 5 Steps to Boosting Your Talent Brand Through Content 37 Inform them about your talent branding efforts and how they play a key role in helping attract great talent. Ask your employees to share Ask them to follow your company pages on LinkedIn, Facebook and other social networks. Encourage them to like, share and comment on the content you post. Send them pre-scripted status updates so it’s easy for them to share. Promote any relevant content they are already creating themselves. Identify brand champions – recognize that not everyone will be as enthusiastic as you. Get leadership buy-in and get executives to promote your content. Make sure they lead by example.
  • 38. 5 Steps to Boosting Your Talent Brand Through Content 38 Sponsor your best content to extend reach 38  Your followers, fans, members, connections will see your content.  They may spread this further through social amplification if the content is relevant and engaging.  To reach a wider audience, or to push your message out at scale quickly consider advertising. Organic Earned Paid
  • 39. 5 Steps to Boosting Your Talent Brand Through Content 39 Targeting Sponsored Updates Company Updates Location ✔ ✔ Industry ✔ ✔ Company Size ✔ ✔ Function ✔ ✔ Seniority ✔ ✔ Skills ✔ Job Title ✔ Company Name ✔ School ✔ Group Membership ✔ Age ✔ Gender ✔ Negative targeting (i.e. exclude a certain Title) ✔ Utilize deep targeting criteria
  • 40. 5 Steps to Boosting Your Talent Brand Through Content 40 Challenge:  Intel wanted to build thought leadership with Android talent, attract Android developers to its company page and raise awareness about their leadership in the space. Solution:  They used Sponsored Updates to target Android developers on LinkedIn by function, skills, groups, and location.  They posted regularly and refined the content based on how the audience reacted. Result:  195K unique members reached over the course of 3 months.  Over 2000 engagement activities came from members of top Android* groups and engineers at major tech companies, excluding Intel.  Many who engaged with Intel’s updates chose to follow Intel. Intel appeals to Android developers on LinkedIn
  • 41. 5 Steps to Boosting Your Talent Brand Through Content 41 Step 5: Measure and adjust How to know if your content marketing is working 5 Steps to Boosting Your Talent Brand Through Content 41
  • 42. 5 Steps to Boosting Your Talent Brand Through Content 42 Key Metrics Impressions: number of times this update was seen Clicks: number of times a member clicked on the update Interactions: of likes, shares or comments received on this update Engagement: interactions divided by impressions To Know: Average online engagement is between 0.3% - 0.8%. How to know if your content is working
  • 43. 5 Steps to Boosting Your Talent Brand Through Content 43 Experiment & Get Creative 156% CTR lift
  • 44. 5 Steps to Boosting Your Talent Brand Through Content 44 Experiment & Get Creative Test call to actions: Always have a clear call to action Test thumbnail images: Choose compelling, attention grabbing images (colorful, includes recognizable leaders) Test your tone: Tap into an emotion, use humor. What resonates with your audience?
  • 45. 5 Steps to Boosting Your Talent Brand Through Content 45 In Conclusion Consider your audience and have a plan It’s ok to start small Have fun Enlist the help of others
  • 46. 5 Steps to Boosting Your Talent Brand Through Content 46 What have you learned? What take-aways do you have? What will you do differently today? 5 Steps to Boosting Your Talent Brand Through Content 46
  • 47. Connect Marlene de Koning Solutions Consultant nl.linkedin.cominmarlenedekoning @Marlene_dKoning