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Content Marketing
@cosmickated
What is Get up to speed?
• Fully funded business and community support alongside roll-out
of superfast broadband
• Helping to ensure we all make the most out of the superfast
broadband
• Adopt – understand -- exploit
• Delivered by Cosmic Peninsula Consortium
What are we doing? Can we help?
• Management and boardroom briefings
• Staff engagement and learning
• Client focussed
– Hands-on Workshops – tablets, smart phones, internet beginners
– Gadget shows
– Seminars
– Briefings
– Taster sessions
– Signposting to other services
Events coming up
Where and when
What is content marketing?
A marketing technique
• create and distribute valuable,
relevant and consistent content
• to attract and acquire a clearly
defined audience
• with the objective of driving
profitable customer action.
What is content marketing?
• Images
• Archived content
• Infographics
• Video
• Blogs
• Explainers
• Web pages
• PDF downloadable content
• Content for Syndication
• Podcasts
Why Content Marketing?
• Increase in engagement
• It’s favoured by 68% of customers – they prefer it
• On average it generates 54% more leads
• Some businesses have seen a 30% increase in Sales with
Content Marketing (Zappos)
• More than half of B2B marketers plan to increase their content
marketing budget in 2015.
• 70% of B2B marketers are creating more content than a year
ago.
SEO
Content
Marketing
Social
Media
What isn’t it?
• An advert
Granddad of Content Marketing
• Red Bull Screen Shot
• Energy Drinks business  Media company
Top content marketing approaches
1. Content strategy and planning
2. Context is king
3. Influence marketing
4. Brand alignment
5. Thought leadership
Content
strategy
and
planning
Create more content
• ‘Interesting content’ is a top 3 reason why people
follow brands and companies on social media
• Companies with blogs generate 2/3rds more leads per
month than non-blogging companies
Product is boring?
Selling SEO services?
The Beginner’s Guide to SEO from Moz. This resource, offered for
free, has been viewed millions of times, bringing in countless
customers who otherwise might never have stumbled across Moz
and the services they offer.
Blendtec
Use your intelligence
‘Brits, Boobs and Botox…’
Transform
• plastic surgery company
• CRM system – most popular questions?
• Most popular surgery
• Boob job capital is Blackpool
• Biggest Facelift age-group 18-24
Wrote a report
• Sent out as PR - 40 pieces of coverage, including Sun, Start,
Telegraph, Daily Mail
• 7,000 referrals for surgery
• 105% increase in SEO
• 65 conversions
Make it visual
2.4 times more likely
to click on a post if
images are present
Become a storyteller
Make it visual, engaging, emotional
Video everything
• videos increase people’s understanding of your product or
service by 74% - Digital Sherpa 2014
• “Video is going to be gigantic in 2015. The social content
marketing world will put more dollars there, and YouTube and
Vine will increase their impact.” Michael Walton SVP of
Marketing and Product at Simply Measured
• 45% of viewers stop watching a video after one minute. By the
two-minute mark, 60% of viewers have tuned out
http://www.youtube.com/watch?v=HXNfDO-hGF0
Video first?
• Product descriptions, visualisations
• Expert analysis, talks
• Case studies, testimonials
• 1 in 3 Millennials watch
online material and virtually
no broadcast TV
• Becoming significant in Search Results
• Pre sales – research
• Post sales - support
• By 2017, video will account for 69% of all consumer internet
traffic
Customer support
Creating video content for
customer retention & staff
engagement and training:
Sony Xperia have created a
YouTube channel of all their
support and advice guides.
Meformers vs Informers
Researchers at Rutgers University found
that only 20% of us are informers on
social media, while the other 80% are
meformers.
Informers had more 2x followers of
meformers.
Sharing information is better for your
follower count than sharing about
yourself.
Content strategy
1. Who are your users?
2. Who are your competitors?
3. What do you bring to the table?
4. What do you hear?
5. What content do you already have?
6. What is the purpose of your content?
7. How often should you publish & distribute content?
8. Who is in charge/produce/maintain your content?
Context
is king
Context not content
Targeted and Relevant to -
• target markets
• time
• location
• decisions
• It’s real content marketing
Create profiles..
Think about your customers
• What are they viewing your content on?
• What are they interested in?
• What gaps do they need filling?
• What time of the day will they engage?
• What network are they on –Mobile, desktop, data or wifi?
• Create personas and include time of day, networks and devices
The power of
the influencer
“A brand is no longer what we tell the consumer it is–it
is what consumers tell each other it is.”
Scott Cook, the founder and CEO of Intuit
Influencer marketing
• Influencer marketing - identifies and targets individuals with
influence
• Create content they will share
• Ask them to create content
• Marketing-inspired word-of-mouth generates more than twice
the sales of paid advertising, and these customers have a 37%
higher retention rate – McKinsey 2014
Nielsen say - 90% of consumers trust peer recommendations,
while only 33% trust ads
Rise of the internet star
Research and use Influencers
1,784,296 subscribers on YouTube
6.6m subscribers
How do you find influencers?
• Huffington Post 99
• The Guardian 99
• Accuweather 63
• BBC Radio1 94
• BBC News 83
• BBC Weather 70
• BBC Breakfast 79
getlittlebird.com
Hashtagify.me
Hashtagifi.me
Align your brand
Use Content for
Brand
alignment
Use content to align your brand
• Improve brand penetration
– New age, audience
– Different audience
• Help them to understand your story…
• Mulberry – ‘hand crafted in Britain’ brand
• Commissioned a series of focusses on similar brands
• Wedgewood
• Aston Martin
• Mackintosh
• Saying – ‘we are like these brands’ #mulberryteacup
Social Media and Thought Leadership
Thought
leadership
Thought leadership
• Blogging
• Guest blogging
• PR articles
• Video interviews
• Commissioners
• Funders
• GPs, referral routes
• Friends/carers
This is your life Podcast
• Downloaded 250,000
every month
• My blog is the top
leadership blog in the
world, with more than
What are we doing?
• Free sessions
• Showcase new technologies
• Hands-on Workshops – tablets, smart phones, internet
beginners
• Gadget shows
• Seminars
• Briefings
• Taster sessions
• Signposting to other services
Questions
Thanks for listening
@cosmickated

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Content Marketing Get up to speed - Williton

  • 2. What is Get up to speed? • Fully funded business and community support alongside roll-out of superfast broadband • Helping to ensure we all make the most out of the superfast broadband • Adopt – understand -- exploit • Delivered by Cosmic Peninsula Consortium
  • 3. What are we doing? Can we help? • Management and boardroom briefings • Staff engagement and learning • Client focussed – Hands-on Workshops – tablets, smart phones, internet beginners – Gadget shows – Seminars – Briefings – Taster sessions – Signposting to other services
  • 6. What is content marketing? A marketing technique • create and distribute valuable, relevant and consistent content • to attract and acquire a clearly defined audience • with the objective of driving profitable customer action.
  • 7. What is content marketing? • Images • Archived content • Infographics • Video • Blogs • Explainers • Web pages • PDF downloadable content • Content for Syndication • Podcasts
  • 8. Why Content Marketing? • Increase in engagement • It’s favoured by 68% of customers – they prefer it • On average it generates 54% more leads • Some businesses have seen a 30% increase in Sales with Content Marketing (Zappos) • More than half of B2B marketers plan to increase their content marketing budget in 2015. • 70% of B2B marketers are creating more content than a year ago.
  • 10. What isn’t it? • An advert
  • 11.
  • 12. Granddad of Content Marketing • Red Bull Screen Shot • Energy Drinks business  Media company
  • 13.
  • 14. Top content marketing approaches 1. Content strategy and planning 2. Context is king 3. Influence marketing 4. Brand alignment 5. Thought leadership
  • 16. Create more content • ‘Interesting content’ is a top 3 reason why people follow brands and companies on social media • Companies with blogs generate 2/3rds more leads per month than non-blogging companies
  • 17. Product is boring? Selling SEO services? The Beginner’s Guide to SEO from Moz. This resource, offered for free, has been viewed millions of times, bringing in countless customers who otherwise might never have stumbled across Moz and the services they offer.
  • 19. Use your intelligence ‘Brits, Boobs and Botox…’ Transform • plastic surgery company • CRM system – most popular questions? • Most popular surgery • Boob job capital is Blackpool • Biggest Facelift age-group 18-24
  • 20. Wrote a report • Sent out as PR - 40 pieces of coverage, including Sun, Start, Telegraph, Daily Mail • 7,000 referrals for surgery • 105% increase in SEO • 65 conversions
  • 21. Make it visual 2.4 times more likely to click on a post if images are present
  • 22. Become a storyteller Make it visual, engaging, emotional
  • 23. Video everything • videos increase people’s understanding of your product or service by 74% - Digital Sherpa 2014 • “Video is going to be gigantic in 2015. The social content marketing world will put more dollars there, and YouTube and Vine will increase their impact.” Michael Walton SVP of Marketing and Product at Simply Measured • 45% of viewers stop watching a video after one minute. By the two-minute mark, 60% of viewers have tuned out
  • 24. http://www.youtube.com/watch?v=HXNfDO-hGF0 Video first? • Product descriptions, visualisations • Expert analysis, talks • Case studies, testimonials • 1 in 3 Millennials watch online material and virtually no broadcast TV • Becoming significant in Search Results • Pre sales – research • Post sales - support • By 2017, video will account for 69% of all consumer internet traffic
  • 25. Customer support Creating video content for customer retention & staff engagement and training: Sony Xperia have created a YouTube channel of all their support and advice guides.
  • 26. Meformers vs Informers Researchers at Rutgers University found that only 20% of us are informers on social media, while the other 80% are meformers. Informers had more 2x followers of meformers. Sharing information is better for your follower count than sharing about yourself.
  • 27. Content strategy 1. Who are your users? 2. Who are your competitors? 3. What do you bring to the table? 4. What do you hear? 5. What content do you already have? 6. What is the purpose of your content? 7. How often should you publish & distribute content? 8. Who is in charge/produce/maintain your content?
  • 29.
  • 30. Context not content Targeted and Relevant to - • target markets • time • location • decisions • It’s real content marketing
  • 32. Think about your customers • What are they viewing your content on? • What are they interested in? • What gaps do they need filling? • What time of the day will they engage? • What network are they on –Mobile, desktop, data or wifi? • Create personas and include time of day, networks and devices
  • 33. The power of the influencer
  • 34. “A brand is no longer what we tell the consumer it is–it is what consumers tell each other it is.” Scott Cook, the founder and CEO of Intuit
  • 35. Influencer marketing • Influencer marketing - identifies and targets individuals with influence • Create content they will share • Ask them to create content • Marketing-inspired word-of-mouth generates more than twice the sales of paid advertising, and these customers have a 37% higher retention rate – McKinsey 2014
  • 36. Nielsen say - 90% of consumers trust peer recommendations, while only 33% trust ads
  • 37. Rise of the internet star Research and use Influencers 1,784,296 subscribers on YouTube 6.6m subscribers
  • 38.
  • 39. How do you find influencers? • Huffington Post 99 • The Guardian 99 • Accuweather 63 • BBC Radio1 94 • BBC News 83 • BBC Weather 70 • BBC Breakfast 79
  • 40.
  • 43. Align your brand Use Content for Brand alignment
  • 44. Use content to align your brand • Improve brand penetration – New age, audience – Different audience • Help them to understand your story…
  • 45. • Mulberry – ‘hand crafted in Britain’ brand • Commissioned a series of focusses on similar brands • Wedgewood • Aston Martin • Mackintosh • Saying – ‘we are like these brands’ #mulberryteacup
  • 46.
  • 47.
  • 48. Social Media and Thought Leadership Thought leadership
  • 49.
  • 50. Thought leadership • Blogging • Guest blogging • PR articles • Video interviews • Commissioners • Funders • GPs, referral routes • Friends/carers
  • 51. This is your life Podcast • Downloaded 250,000 every month • My blog is the top leadership blog in the world, with more than
  • 52. What are we doing? • Free sessions • Showcase new technologies • Hands-on Workshops – tablets, smart phones, internet beginners • Gadget shows • Seminars • Briefings • Taster sessions • Signposting to other services