“A study of consumer perception 
towards amul probiotic and sugar 
free ice cream”
AMUL(GCMMF) :-” THE TASTE OF 
INDIA” 
INTRODUCTION 
Amul (Anand Milk Union Limited), formed in 1946, is a dairy cooperative 
movement in India. It is a brand name managed by an apex cooperative 
organization, Gujarat Co-operative Milk Marketing Federation Ltd. (GCMMF), 
Gujarat Cooperative Milk Marketing Federation Ltd. 
 In the year 1946 the union was known as “KAIRA DISTRICT CO-OPERATIVE MILK PRODUCERS 
UNION” 
 This union was started with 250 liters of milk per day 
 It is based in Anand town of Gujarat 
 Amul has spurred the White Revolution of India, which has made India the largest producer of 
milk and milk products in the world.
CCOONNTTIINNUUEEDD………….. 
• The brand name Amul means “AMULYA”. This word derived form 
the Sanskrit word “AMULYA” which means “PRICELESS” 
• Today Amul is a symbol of many things like of the high-quality 
products sold at reasonable prices, of the genesis of a vast co-operative 
network. 
• GCMMF :- Gujarat Cooperative Milk Marketing Federation 
(GCMMF) is India's largest food products marketing 
organization. It is a state level apex body of milk cooperatives 
in Gujarat which aims to provide remunerative returns to the 
farmers and also serve the interest of consumers by providing 
quality products which are good value for money. 
• “Dr Verghese Kurien” former chairman of the GCMMF is recognized as the man 
behind the success of Amul
CCOONNTTIINNUUEEDD………… 
• “AMUL IN ABROAD “ 
 Amul is the largest food brand in India and one of world's Largest Pouched 
Milk Brand. Besides India, Amul has entered overseas markets such as Mauritius, 
UAE, USA, Bangladesh, Australia, China, Singapore, Hong Kong and a few South 
African countries. Its bid to enter Japanese market in 1994 had not succeeded, 
but now it has fresh plans of flooding the Japanese markets .Other potential 
markets being considered include Sri Lanka. 
 presence of amul in the other countries …….
“PRODUCTS AND BRANDS” 
1. Amul Milk 
2. Dahi 
3. Ghee 
4. Milk Powder 
5. Nutramul 
6. Mithai Range 
7. Mithai Mate 
8. Chocolates 
9. Fresh Cream 
10. Pouch Butter Milk 
11. Recipes 
12. Bread Spreads 
13. Cheese 
14. UHT Milk 
15. Beverage Range 
16. Amul PRO 
17. Ice Cream 
18. Paneer
“AMUL PATTERN “
““SSaalleess aanndd RReevveennnnuueess ““ 
 Amul`s turnover reached Rs. 19,100 crore or $3.2 billion. 
 Its daily milk procurement is approx 13.18 million lit per 
day from 17,025 village milk cooperative societies, 17 
member unions covering 31 districts, and 3.23 million milk 
producer members 
 Total Milk handling capacity per day23.2 Million litres per dayMilk 
Collection (Total - 2013-14)4.79 billion litresMilk collection (Daily Average 
2013-14)13.18 million 
 Leveraging several marketing and technological 
innovations as well as its enhanced distribution reach, 
GCMMF closed the year with a turnover of Rs. 13,735 crore, 
18 per cent more than the turnover of Rs. 11,668 crore in 
2011-12.
Product DDeessccrriippttiioonn ((AAmmuull IIcceeccrreeaamm)) 
PRODUCT DETAILS 
Product Name:- Amul Ice Cream 
Packing 
 Cone:-120 ml, 100ml, 80 ml & 50 ml 
 Cup:- 125 ml, 100 ml, 80 ml, 90 ml & 40 ml 
 Plastic Container :-1 liter, 750 ml, 500 ml, 125 ml, 100 ml, 80 ml & 60 ml 
 Stick:-70 ml, 60 ml, 40 ml 
 Take Home Bulk / catering packs:- (5 litre, 4 litre), take home packs (2.2 litre, 1.5 litre, 1.25 
litre, 1 litre), combo packs (750 ml+750ml Free) and family packs (500 ml, 250 ml) 
Shelf Life:- Ice Candies, Plain flavor (No added nut, fruit, fruit pulp, topping etc.) - 12 Months 
Nuts/FruitFlavour-6Months 
Ice Cream Cake - 4 Months 
Storage condition:- 18°C or below
AMUL “ ICE CREAM” 
 Amul Ice Cream was launched on 10th March, 1996 in 
Gujarat. The portfolio consisted of impulse products like sticks, 
cones, cups as well as take home packs and 
institutional/catering packs. 
 It has combated competition like Walls, Mother Dairy and 
achieved the No 1 position in the country. This position was 
achieved in 2001 and it has continued to remain at the top. 
 Today the market share of Amul ice cream is 38% share 
against the 9% market share of HUL, thus making it 4 times 
larger than its closest competitor.
Market share & competitors 
• In value terms, the organized segment of India's Rs 
3,000-crore ice cream market has been growing at 
19.5 per cent a year for the last five years 
• Amul's market share is around 38-39 per cent of the total ice 
cream market in volumes. With a turnover of Rs 500 crore, it 
accounts for around 28 per cent in value share 
• Amul Ice Cream faces stiff competition from Kwality Walls, 
Mother Dairy and other regional brands With increasing 
competition
Amul probiotic and sugar free ice cream 
• In January 2007, Amul introduced SUGAR FREE & ProLife 
Probiotic Wellness Ice Cream, which was a first in India. 
• This range of SUGAR FREE, LOW FAT Diabetic Delight & 
ProLife Probiotic Wellness Ice Cream is created for the health 
conscious.
CONTINUED….. 
• its pro-biotic ice creams that have live beneficial culture that 
confer beneficial health effects such as improving immunity 
and digestion and strengthening bones 
• While Amul had earlier tested this market segment through 
the launch of an isabgol-enriched ice cream, this is company's 
first full-fledged attempt at capturing a good share of the pro-biotic 
enriched foods market in India. Both the brands are 
available in 125 ml (Rs 15), 500 ml and 1.25 litre (Rs 120) 
packs :- vanilla with chocolate sauce, strawberry, chocolate, 
shahi anjir .
“RESEARCH & SCOPE “ 
RESEARCH PROBLEM:- 
• Increase the awareness level of AMUL PROLIFE & SUGARFREE 
ICECREAM. 
• Seek the general perception of consumer towards AMUL ICECREAM 
• To find the performance of AMUL ICECREAM vis-à-vis other Brands. 
• To know the consumer psyche and their behavior towards AMUL PROLIFE & 
SUGAR FREE ICECREAM. 
Scope of the Study:- 
This study will help in comprehensive analysis of Amul`s Prolife 
& Sugar free ice cream in the ice-cream market
Data Collection & Sampling 
Sources of the data collection: - 
Primary sources:- Information by company personal, 
Reliance fresh outlets &APO’S Suggestions by Distributor in the 
east delhi area 
Secondary sources: - www.amul.com 
www.google.com 
Data collection tools :- questionare
CCOONNTTIINNUUEEDD…….... 
Sampling Technique: - 
Sampling technique is the “simple random sampling “ 
Sample size:- 
Sample size was of 150 Consumers from East Delhi however no of responses were 99 . 
RESEARCH OBJECTIVE:- 
To know awareness of people towards Amul Prolife & Sugar free Ice cream 
Data analysis method:- Graphical method , factor analysis ,reliability test ,t- test . 
Area of survey:- East Delhi (North East Delhi).
Primary Tabulation & Interpretation 
Internal Consistency Test 
Iterative item to total correlation was applied on the responses received. The items having higher correlation 
coefficient value than the cut off value (i.e. 0.19422) were retained for further analysis. There were 12 out of 
12 items is in the final set. 
Items Computed 
corelated 
values 
Consistency/ 
Inconsistency 
Accepted or dropped 
LIKE 0.8035 CONSISTENT ACCEPTED 
PRICE 0.722595 CONSISTENT ACCEPTED 
VARIETY 0.806743 CONSISTENT ACCEPTED 
AVAILABILITY 0.80172 CONSISTENT ACCEPTED 
VALUE FOR 
0.7568 CONSISTENT ACCEPTED 
MONEY 
PREFERENCE 0.8342 CONSISTENT ACCEPTED 
DISCOUNT 0.8143 CONSISTENT ACCEPTED 
CONSUMPTION 0.8356 CONSISTENT ACCEPTED 
HEALTHY 0.7365 CONSISTENT ACCEPTED 
HEALTH 
0.83012 CONSISTENT ACCEPTED 
CONSCIOUS 
ADVERTISEMENT 
S 
0.742849 CONSISTENT ACCEPTED
Continued …. 
RELIABILTY TEST :- 
So, the reliability factor of the questionnaire is justified by Cronbach’s 
Alpha test which is more than 0.6 
Reliability Statistics 
Cronbach's Alpha 
.949 .950 12 
• KMO and Bartlett's Test 
Cronbach's Alpha Based on 
Standardized Items N of Items 
As KMO value is 0.903, or more than 0.5, factor analysis done gives appropriate values. 
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .903 
Bartlett's Test of Sphericity approx chi square--- 
df 
sig 
918.403 
66 
.000
FFaaccttoorr aannaallssyyss 
So, all the above factors have emerged as important factors 
Factor name Eigen value 
TOTAL % OF LOADING VALUE 
VARIABLE 
CONVERGENCE 
VARIANCE 
FEATURES 
7.750 51.669 
Like .842 
Availability .841 
Taste .837 
consumption .837 
Preference .834 
health_concious .827 
Variety .824 
Discount .814 
Price .755 
value_for_money .751 
Ads .734 
Healthy .727 
AGE 1.251 8.339 Age .875 
DEMOGRAPHY 
1.143 7.620 Gender .447 
Income .901 
TOTAL VARIANCE % 67.628
T –test 
• PAIRED t -Test: 
μ1 : Knowledge 
μ2 : Awareness of amul probiotic 
H0 : μ1 = μ2 
H1 : μ1 ≠ μ2 (As value of sig. is more than 0.05, we are accepting H0.) 
PAIR 
lower 
95% Confidence Interval 
of the Difference 
upper 
t df Sig. (2-tailed) 
Knowledge – 
awareness of 
amul pro-biotic 
.022 .201 2.461 98 .016
Interpretation of paired t - test :- 
There is no mean difference between knowledge of presence of pro-biotic ice creams and 
awareness of amul pro-biotic. People are equally aware of both. 
CROSS-TABS 
H0 : There is no difference between gender and 
health consciousness. 
H1 : There exists a difference in opinion between 
gender and health consciousness.
Approx sig. is greater than 0.05, so accepting H0.INTERPRETATION: 
So, it is thus seen that both male and female are health conscious. 
Value df Asymp. Sig. (2-sided) 
Pearson Chi-Square 
1.190a 4 .880 
Likelihood Ratio 
1.195 4 .879 
Linear-by-Linear Association 
.196 1 .658 
N of Valid Cases 
97
FFiinnddiinnggss && lliimmiittaattiioonn 
• Lake of Awareness in consumers. Many people are not know about Amul Prolife 
Sugar free ice-cream specially children and old people. 
• When I interviewed people then many of the people cannot recall Amul ice cream 
advertisement. It shows Lake of Promotion Activity 
• There is lake of Sales Promotional Activities i.e. , extra weight, quiz contest etc. 
• Mother Dairy and Kwality walls is main competitor and strategically better 
performer then Amul. 
• The prices of AMUL Prolife & Sugar free ice cream as par with same other AMUL 
ice cream 
• Non-cooperative approach and rude behavior of the respondents. 
• As summer training is going under summer season so sometimes people are less 
interested in filling up questionnaire 
• When I interviewed children and teenagers, sometimes they use to give answers 
under the influence of their parents or elders.
• THANK 
YOU

Consumer perception towards amul ppt

  • 1.
    “A study ofconsumer perception towards amul probiotic and sugar free ice cream”
  • 2.
    AMUL(GCMMF) :-” THETASTE OF INDIA” INTRODUCTION Amul (Anand Milk Union Limited), formed in 1946, is a dairy cooperative movement in India. It is a brand name managed by an apex cooperative organization, Gujarat Co-operative Milk Marketing Federation Ltd. (GCMMF), Gujarat Cooperative Milk Marketing Federation Ltd.  In the year 1946 the union was known as “KAIRA DISTRICT CO-OPERATIVE MILK PRODUCERS UNION”  This union was started with 250 liters of milk per day  It is based in Anand town of Gujarat  Amul has spurred the White Revolution of India, which has made India the largest producer of milk and milk products in the world.
  • 3.
    CCOONNTTIINNUUEEDD………….. • Thebrand name Amul means “AMULYA”. This word derived form the Sanskrit word “AMULYA” which means “PRICELESS” • Today Amul is a symbol of many things like of the high-quality products sold at reasonable prices, of the genesis of a vast co-operative network. • GCMMF :- Gujarat Cooperative Milk Marketing Federation (GCMMF) is India's largest food products marketing organization. It is a state level apex body of milk cooperatives in Gujarat which aims to provide remunerative returns to the farmers and also serve the interest of consumers by providing quality products which are good value for money. • “Dr Verghese Kurien” former chairman of the GCMMF is recognized as the man behind the success of Amul
  • 4.
    CCOONNTTIINNUUEEDD………… • “AMULIN ABROAD “  Amul is the largest food brand in India and one of world's Largest Pouched Milk Brand. Besides India, Amul has entered overseas markets such as Mauritius, UAE, USA, Bangladesh, Australia, China, Singapore, Hong Kong and a few South African countries. Its bid to enter Japanese market in 1994 had not succeeded, but now it has fresh plans of flooding the Japanese markets .Other potential markets being considered include Sri Lanka.  presence of amul in the other countries …….
  • 5.
    “PRODUCTS AND BRANDS” 1. Amul Milk 2. Dahi 3. Ghee 4. Milk Powder 5. Nutramul 6. Mithai Range 7. Mithai Mate 8. Chocolates 9. Fresh Cream 10. Pouch Butter Milk 11. Recipes 12. Bread Spreads 13. Cheese 14. UHT Milk 15. Beverage Range 16. Amul PRO 17. Ice Cream 18. Paneer
  • 6.
  • 7.
    ““SSaalleess aanndd RReevveennnnuueess““  Amul`s turnover reached Rs. 19,100 crore or $3.2 billion.  Its daily milk procurement is approx 13.18 million lit per day from 17,025 village milk cooperative societies, 17 member unions covering 31 districts, and 3.23 million milk producer members  Total Milk handling capacity per day23.2 Million litres per dayMilk Collection (Total - 2013-14)4.79 billion litresMilk collection (Daily Average 2013-14)13.18 million  Leveraging several marketing and technological innovations as well as its enhanced distribution reach, GCMMF closed the year with a turnover of Rs. 13,735 crore, 18 per cent more than the turnover of Rs. 11,668 crore in 2011-12.
  • 8.
    Product DDeessccrriippttiioonn ((AAmmuullIIcceeccrreeaamm)) PRODUCT DETAILS Product Name:- Amul Ice Cream Packing  Cone:-120 ml, 100ml, 80 ml & 50 ml  Cup:- 125 ml, 100 ml, 80 ml, 90 ml & 40 ml  Plastic Container :-1 liter, 750 ml, 500 ml, 125 ml, 100 ml, 80 ml & 60 ml  Stick:-70 ml, 60 ml, 40 ml  Take Home Bulk / catering packs:- (5 litre, 4 litre), take home packs (2.2 litre, 1.5 litre, 1.25 litre, 1 litre), combo packs (750 ml+750ml Free) and family packs (500 ml, 250 ml) Shelf Life:- Ice Candies, Plain flavor (No added nut, fruit, fruit pulp, topping etc.) - 12 Months Nuts/FruitFlavour-6Months Ice Cream Cake - 4 Months Storage condition:- 18°C or below
  • 9.
    AMUL “ ICECREAM”  Amul Ice Cream was launched on 10th March, 1996 in Gujarat. The portfolio consisted of impulse products like sticks, cones, cups as well as take home packs and institutional/catering packs.  It has combated competition like Walls, Mother Dairy and achieved the No 1 position in the country. This position was achieved in 2001 and it has continued to remain at the top.  Today the market share of Amul ice cream is 38% share against the 9% market share of HUL, thus making it 4 times larger than its closest competitor.
  • 10.
    Market share &competitors • In value terms, the organized segment of India's Rs 3,000-crore ice cream market has been growing at 19.5 per cent a year for the last five years • Amul's market share is around 38-39 per cent of the total ice cream market in volumes. With a turnover of Rs 500 crore, it accounts for around 28 per cent in value share • Amul Ice Cream faces stiff competition from Kwality Walls, Mother Dairy and other regional brands With increasing competition
  • 11.
    Amul probiotic andsugar free ice cream • In January 2007, Amul introduced SUGAR FREE & ProLife Probiotic Wellness Ice Cream, which was a first in India. • This range of SUGAR FREE, LOW FAT Diabetic Delight & ProLife Probiotic Wellness Ice Cream is created for the health conscious.
  • 12.
    CONTINUED….. • itspro-biotic ice creams that have live beneficial culture that confer beneficial health effects such as improving immunity and digestion and strengthening bones • While Amul had earlier tested this market segment through the launch of an isabgol-enriched ice cream, this is company's first full-fledged attempt at capturing a good share of the pro-biotic enriched foods market in India. Both the brands are available in 125 ml (Rs 15), 500 ml and 1.25 litre (Rs 120) packs :- vanilla with chocolate sauce, strawberry, chocolate, shahi anjir .
  • 13.
    “RESEARCH & SCOPE“ RESEARCH PROBLEM:- • Increase the awareness level of AMUL PROLIFE & SUGARFREE ICECREAM. • Seek the general perception of consumer towards AMUL ICECREAM • To find the performance of AMUL ICECREAM vis-à-vis other Brands. • To know the consumer psyche and their behavior towards AMUL PROLIFE & SUGAR FREE ICECREAM. Scope of the Study:- This study will help in comprehensive analysis of Amul`s Prolife & Sugar free ice cream in the ice-cream market
  • 14.
    Data Collection &Sampling Sources of the data collection: - Primary sources:- Information by company personal, Reliance fresh outlets &APO’S Suggestions by Distributor in the east delhi area Secondary sources: - www.amul.com www.google.com Data collection tools :- questionare
  • 15.
    CCOONNTTIINNUUEEDD…….... Sampling Technique:- Sampling technique is the “simple random sampling “ Sample size:- Sample size was of 150 Consumers from East Delhi however no of responses were 99 . RESEARCH OBJECTIVE:- To know awareness of people towards Amul Prolife & Sugar free Ice cream Data analysis method:- Graphical method , factor analysis ,reliability test ,t- test . Area of survey:- East Delhi (North East Delhi).
  • 16.
    Primary Tabulation &Interpretation Internal Consistency Test Iterative item to total correlation was applied on the responses received. The items having higher correlation coefficient value than the cut off value (i.e. 0.19422) were retained for further analysis. There were 12 out of 12 items is in the final set. Items Computed corelated values Consistency/ Inconsistency Accepted or dropped LIKE 0.8035 CONSISTENT ACCEPTED PRICE 0.722595 CONSISTENT ACCEPTED VARIETY 0.806743 CONSISTENT ACCEPTED AVAILABILITY 0.80172 CONSISTENT ACCEPTED VALUE FOR 0.7568 CONSISTENT ACCEPTED MONEY PREFERENCE 0.8342 CONSISTENT ACCEPTED DISCOUNT 0.8143 CONSISTENT ACCEPTED CONSUMPTION 0.8356 CONSISTENT ACCEPTED HEALTHY 0.7365 CONSISTENT ACCEPTED HEALTH 0.83012 CONSISTENT ACCEPTED CONSCIOUS ADVERTISEMENT S 0.742849 CONSISTENT ACCEPTED
  • 17.
    Continued …. RELIABILTYTEST :- So, the reliability factor of the questionnaire is justified by Cronbach’s Alpha test which is more than 0.6 Reliability Statistics Cronbach's Alpha .949 .950 12 • KMO and Bartlett's Test Cronbach's Alpha Based on Standardized Items N of Items As KMO value is 0.903, or more than 0.5, factor analysis done gives appropriate values. Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .903 Bartlett's Test of Sphericity approx chi square--- df sig 918.403 66 .000
  • 18.
    FFaaccttoorr aannaallssyyss So,all the above factors have emerged as important factors Factor name Eigen value TOTAL % OF LOADING VALUE VARIABLE CONVERGENCE VARIANCE FEATURES 7.750 51.669 Like .842 Availability .841 Taste .837 consumption .837 Preference .834 health_concious .827 Variety .824 Discount .814 Price .755 value_for_money .751 Ads .734 Healthy .727 AGE 1.251 8.339 Age .875 DEMOGRAPHY 1.143 7.620 Gender .447 Income .901 TOTAL VARIANCE % 67.628
  • 19.
    T –test •PAIRED t -Test: μ1 : Knowledge μ2 : Awareness of amul probiotic H0 : μ1 = μ2 H1 : μ1 ≠ μ2 (As value of sig. is more than 0.05, we are accepting H0.) PAIR lower 95% Confidence Interval of the Difference upper t df Sig. (2-tailed) Knowledge – awareness of amul pro-biotic .022 .201 2.461 98 .016
  • 20.
    Interpretation of pairedt - test :- There is no mean difference between knowledge of presence of pro-biotic ice creams and awareness of amul pro-biotic. People are equally aware of both. CROSS-TABS H0 : There is no difference between gender and health consciousness. H1 : There exists a difference in opinion between gender and health consciousness.
  • 21.
    Approx sig. isgreater than 0.05, so accepting H0.INTERPRETATION: So, it is thus seen that both male and female are health conscious. Value df Asymp. Sig. (2-sided) Pearson Chi-Square 1.190a 4 .880 Likelihood Ratio 1.195 4 .879 Linear-by-Linear Association .196 1 .658 N of Valid Cases 97
  • 22.
    FFiinnddiinnggss && lliimmiittaattiioonn • Lake of Awareness in consumers. Many people are not know about Amul Prolife Sugar free ice-cream specially children and old people. • When I interviewed people then many of the people cannot recall Amul ice cream advertisement. It shows Lake of Promotion Activity • There is lake of Sales Promotional Activities i.e. , extra weight, quiz contest etc. • Mother Dairy and Kwality walls is main competitor and strategically better performer then Amul. • The prices of AMUL Prolife & Sugar free ice cream as par with same other AMUL ice cream • Non-cooperative approach and rude behavior of the respondents. • As summer training is going under summer season so sometimes people are less interested in filling up questionnaire • When I interviewed children and teenagers, sometimes they use to give answers under the influence of their parents or elders.
  • 23.