This document is a certificate certifying that Krish Jain, a 10th class student, successfully completed a social science project on "Consumer Awareness" under teacher and parent guidance. It includes Krish Jain's expressions of gratitude to his social science teacher and parents for their support. The project contains chapters on the definition of a consumer, consumer awareness, consumer rights and responsibilities, consumer exploitation, and consumer protection laws.

2. This is to certify that “ Krish Jain” student of
class – 10th has successfully completed his
Social Science Project on “ Consumer
Awareness” under the guidance of teacher
and parents.
Teachers’ Signature Student Signature
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3. I would like to express my special thanks of
gratitude to my Social Science Teacher “Mrs.
Pinki Malik” for their able guidance and
support in completing my project.
I would like to extend my gratitude to my
parents for providing me all facility that was
required.
Date: 03-12-2020 Krish Jain ( X-C)
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4. S.No Content Page No.
1. What is Consumer? 5
2. Consumer Awareness 6
3. Rights of a Consumer 7
4. Responsibility of a Consumer 8
5. How Consumers are Exploited? 9
6. Consumer Protection 10
7. Bibliography 12
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5. A person who has indicated his or her
willingness to obtain goods or services from a
supplier with the intention of paying for them.
Someone who has purchased goods or services
for personal consumption.
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6. Consumer Awareness is an act of making sure
the buyer or consumer is aware of the
information about products, goods, services,
and consumers rights.
Consumer awareness is important so that buyer
can take the right decision and make the right
choice.
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7. ❖Right to Safety. Means right to be protected
against the marketing of goods and services,
which are hazardous to life and property.
❖Right to be Informed.
❖Right to Choose.
❖Right to be Heard.
❖ Right to Seek redressal.
❖Right to Consumer Education.
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8. ❖Consumer must Exercise
his Right.
❖Cautious Consumer.
❖Filing Complaints for the
Redressal of
Genuine Grievances.
❖Consumer must be Quality-Conscious.
❖Do not be carried away by Advertisements.
❖Insist on Cash Memo.
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9. There are various forms
through which consumers
are being exploited. Some
of them are under-weighing of
goods, poor quality goods,
duplicate articles, high prices,
artificial scar..
The other reasons for consumer
exploitation are ignorance, superstitions,
social factors, shortage of goods and
service, etc.
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10. Consumer protection makes markets work for
both businesses and consumers. Consumers
need to be able to obtain accurate, unbiased
information about the products and services
they purchase. This enables them to make the
best choices based on their interests and
prevents them from
being mistreated or
misled by businesses.
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11. On July 20th, 2020,
the new Consumer
Protection Act, 2019
came into force in India,
replacing the previous
Enactment of 1986.
The new Act overhauls
the administration and settlement
of consumer disputes in India. It provides for
strict penalties, including jail terms for
adulteration and for misleading advertisements.
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12. 1. Social Science NCERT Book Class 10th
2. Help from Internet
www.prezi.com
www.slideteam.net
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