Short course on consulting for a client...learned lessons from my experience...one view, not the only view. Thinking about consulting in many dimensions.
This presentation is for new managers or existing managers who want to have a refresher. The perspective is from how management needs to change to deal with today\'s economy.
This presentation is for new managers or existing managers who want to have a refresher. The perspective is from how management needs to change to deal with today\'s economy.
Learn the dynamic balance between divergent and convergent thinking and how they support the Creative Problem Solving process and enhance more effective problem solving.
The slides summarize the 10 common sense leadership strategies by Lee Cockerell, former Executive Vice President of Walt Disney World Resort. Adopted from his book entitled "Creating Magic"
We are a different kind of company. Based on the now infamous Netflix Culture Document, Grace has released a version with our vision. We hope this document will excite and challenge you.
Want more information? Get our Udemy course for only $1 today! Provide your email address at http://www.advisory-board.info/ and get access!
Sign up for our INVESTyR Daily Insider Newsletter: http://eepurl.com/IbP31
INVESTyR’s Facebook: https://www.facebook.com/INVESTyR
INVESTyR’s Strategic Finance Blog: http://www.investyr.com/blog/
INVESTyR’s ONLINE COURSES AND PRODUCTS:
Agile Financial Modeling http://bit.ly/1cYP4rC
Throw Away Your Pitch Deck! http://bit.ly/1dQo7aN
How to Hack an Investors Brain http://bit.ly/18aOvaG
The Quick and Dirty on Videos that Move Money http://bit.ly/1bdTEzz
Me and Your Money: P2P Lending Revealed http://bit.ly/1aavrfU
Use Crowdfunding to Raise Money http://bit.ly/HJnR2D
Raising Capital with Ease: AngelList and Gust http://bit.ly/1fmJgcS
Influence Investors: Secret Twitter Tactics for Fundraising http://bit.ly/13ZzDJ6
Learn How to Find Investors Quickly! http://bit.ly/16962Cy
Use LinkedIn to Find Investors http://bit.ly/12C1waX
How Do I Set My Startups Valuation? http://bit.ly/1hQmEnn
How Much Money Should You Raise? http://bit.ly/1fmJ6lR
Successful Fundraising: The Roadmap to Money http://bit.ly/18aO8gh
Assemble an A+ Advisory Board http://bit.ly/12C1IHk
Find & Assemble a DealTeam http://bit.ly/12C1EXZ
Fundraising Masters: The Ultimate Resource to Raising Money http://bit.ly/ZO7kx5
RECOMMENDED RESOURCES:
Google Hangout based Entrepreneur Pitch Clinic: http://bit.ly/17HgIvb
Google Hangout “Fundraising in the Digital Economy” Presentation: http://bit.ly/1epTX0A
VELOCITY TRAINING PROGRAM (12 week intensive training): Coming soon!
Are you an older or younger worker? Do you feel like you're being discriminated against? Use these helpful tips on how to get around ageism in the job search.
Avy-Loren is a Strategic Global Business Consultant that also provides a narrow audience of CEOs, Senior Executives, and Leaders specialized and bespoke Advisory, Coaching, Mentoring, Training, and strategic consulting services, and with expertise in startups and developing CEOs and leadership skills and training.
As a trusted advisor to hundreds of CEOs around the globe, CEOs and leaders seek out his unique services that are customized for the specific needs of the individual. As a result, he earned the nickname "CEO Whisperer" by his clients due to his unique ability to tap into their minds, helping them achieve their desired objectives both professionally and personally.
What it takes to be a leader/entrepreneur.Eddie de Jong
Having a qualification is not enough to guarantee that you will get work or become successful.
What it takes to be a leader/entrepreneur discuses:
Intrapersonal Characteristics: Vision, Initiative, Persistence
Interpersonal Skills: Leadership, Communication, Ethics
Critical and Creative Thinking Skills: Creative thinking, Problem solving,
Practical Skills: Business knowledge, Planning, Goal setting
You are the most important person in your life, and you have to take control to become the best that you can be
Learn the dynamic balance between divergent and convergent thinking and how they support the Creative Problem Solving process and enhance more effective problem solving.
The slides summarize the 10 common sense leadership strategies by Lee Cockerell, former Executive Vice President of Walt Disney World Resort. Adopted from his book entitled "Creating Magic"
We are a different kind of company. Based on the now infamous Netflix Culture Document, Grace has released a version with our vision. We hope this document will excite and challenge you.
Want more information? Get our Udemy course for only $1 today! Provide your email address at http://www.advisory-board.info/ and get access!
Sign up for our INVESTyR Daily Insider Newsletter: http://eepurl.com/IbP31
INVESTyR’s Facebook: https://www.facebook.com/INVESTyR
INVESTyR’s Strategic Finance Blog: http://www.investyr.com/blog/
INVESTyR’s ONLINE COURSES AND PRODUCTS:
Agile Financial Modeling http://bit.ly/1cYP4rC
Throw Away Your Pitch Deck! http://bit.ly/1dQo7aN
How to Hack an Investors Brain http://bit.ly/18aOvaG
The Quick and Dirty on Videos that Move Money http://bit.ly/1bdTEzz
Me and Your Money: P2P Lending Revealed http://bit.ly/1aavrfU
Use Crowdfunding to Raise Money http://bit.ly/HJnR2D
Raising Capital with Ease: AngelList and Gust http://bit.ly/1fmJgcS
Influence Investors: Secret Twitter Tactics for Fundraising http://bit.ly/13ZzDJ6
Learn How to Find Investors Quickly! http://bit.ly/16962Cy
Use LinkedIn to Find Investors http://bit.ly/12C1waX
How Do I Set My Startups Valuation? http://bit.ly/1hQmEnn
How Much Money Should You Raise? http://bit.ly/1fmJ6lR
Successful Fundraising: The Roadmap to Money http://bit.ly/18aO8gh
Assemble an A+ Advisory Board http://bit.ly/12C1IHk
Find & Assemble a DealTeam http://bit.ly/12C1EXZ
Fundraising Masters: The Ultimate Resource to Raising Money http://bit.ly/ZO7kx5
RECOMMENDED RESOURCES:
Google Hangout based Entrepreneur Pitch Clinic: http://bit.ly/17HgIvb
Google Hangout “Fundraising in the Digital Economy” Presentation: http://bit.ly/1epTX0A
VELOCITY TRAINING PROGRAM (12 week intensive training): Coming soon!
Are you an older or younger worker? Do you feel like you're being discriminated against? Use these helpful tips on how to get around ageism in the job search.
Avy-Loren is a Strategic Global Business Consultant that also provides a narrow audience of CEOs, Senior Executives, and Leaders specialized and bespoke Advisory, Coaching, Mentoring, Training, and strategic consulting services, and with expertise in startups and developing CEOs and leadership skills and training.
As a trusted advisor to hundreds of CEOs around the globe, CEOs and leaders seek out his unique services that are customized for the specific needs of the individual. As a result, he earned the nickname "CEO Whisperer" by his clients due to his unique ability to tap into their minds, helping them achieve their desired objectives both professionally and personally.
What it takes to be a leader/entrepreneur.Eddie de Jong
Having a qualification is not enough to guarantee that you will get work or become successful.
What it takes to be a leader/entrepreneur discuses:
Intrapersonal Characteristics: Vision, Initiative, Persistence
Interpersonal Skills: Leadership, Communication, Ethics
Critical and Creative Thinking Skills: Creative thinking, Problem solving,
Practical Skills: Business knowledge, Planning, Goal setting
You are the most important person in your life, and you have to take control to become the best that you can be
Learn to Lead: A Key Ingredient to Helping Others SucceedKuder, Inc.
Whether you’re an educator, counselor, school administrator, or workforce development professional, you play a key role in helping students and adults reach success. Attend this session to learn how participating in professional development can help you better assist students and clients as they navigate life’s journey.
Presented by Quint DeWitte
NCPN 2014
The course “Consultant Behaviour” was offered to Master’s students following the Master in Management from ESCP Business School as part of the specialization “Consulting dynamics and practices”. It aims at providing, through a transversal approach, a deep knowledge of the Consulting practice and the different aspects of the consulting work.
The last session concludes the course with the behavioural aspects of the consultant profession including the posture a consultant should take depending on its company, the importance of ethics and a few tips on time management.
How to interview effectively for retail jobs: cpl jobs - irelandCplJobs
Arleen Quigg, head of Cpl Retail (market leader in the recruitment of retail staff in Ireland) provides information to employers documenting how to interview and hire retail staff.
We hope you find this information useful and for more information or to contact Cpl Retail, visit www.cpl.ie or phone (+353) 01 614 6000.
Enjoy!
The Importance of Sales and Relationship Management in any BusinessXavier Jenkins
Sales and Relationship Management
Sales is part of every job today, internal and external. This curriculum will orient you on sales and relationship management, a very important aspect of business – one that going forward, will help you in your career. This serves as an introduction to sales, relationship management and the importance of both in banking and services.
Instructor: Xavier Jenkins
Hours: 3.0
Level: Core
Type: Online Video Course
Live Discussion: Yes
Language: ENG
PS business is complicated. Arriving at the right balance of delivering customer success along with commercial success is not easy. This presentation of mine attempts to highlight tried and tested strategies that have worked for me again and again.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
This is a course I am giving to International MBA Students and talented professionals who want to change job. It is the aggregate experience of over 20 years on executive search at Russell Reynolds Associates and Seeliger y Conde.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
These are the slides of a course which I present to MBA International studends and to talented executives. It provides the aggregate experience of over 20 years of executive search with Russell Reynolds Associates and Seeliger y Conde
Welcome to the Program Your Destiny course. In this course, we will be learning the technology of personal transformation, neuroassociative conditioning (NAC) as pioneered by Tony Robbins. NAC is used to deprogram negative neuroassociations that are causing approach avoidance and instead reprogram yourself with positive neuroassociations that lead to being approach automatic. In doing so, you change your destiny, moving towards unlocking the hypersocial self within, the true self free from fear and operating from a place of personal power and love.
https://bit.ly/BabeSideDoll4u Babeside is a company that specializes in creating handcrafted reborn dolls. These dolls are designed to be incredibly lifelike, with realistic skin tones and hair, and they have become increasingly popular among collectors and those who use them for therapeutic purposes. At Babeside, we believe that our reborn dolls can provide comfort and healing to anyone who needs it.
The Healing Power of Babeside's Handcrafted Creations
Our reborn dolls are more than just beautiful pieces of art - they can also help alleviate stress, anxiety, depression, and other mental health conditions. Studies have shown that holding or cuddling a soft object like a stuffed animal or a reborn doll can release oxytocin, which is often referred to as the "love hormone." This hormone helps us feel calm and relaxed, reducing feelings of stress and anxiety.
In addition to their physical benefits, reborn dolls can also offer emotional support. For many people, having something to care for and nurture can bring a sense of purpose and fulfillment. Reborn dolls can also serve as a reminder of happy memories or loved ones who have passed away.
2. Course of the Conversation
• What is a Consultant?
• What is Consulting?
• What Does It Take To Become an Effective Consultant?
• What Basic Skills Do You Need to be a Consultant?
• What Specific Skills Do You Need to be a Consultant?
• What Are The Key Deliverables From Successful Consultants?
• What are Your Consulting Services?
• A Management Consulting Process
• A Management Consulting Competency Framework
• Training, Skills, Attributes of Successful Consultants
• Problems Challenges, Questions from the Field
• Your Consulting Skills and Competencies Plan
• What is a Consultant?
• What is Consulting?
• What Does It Take To Become an Effective Consultant?
• What Basic Skills Do You Need to be a Consultant?
• What Specific Skills Do You Need to be a Consultant?
• What Are The Key Deliverables From Successful Consultants?
• What are Your Consulting Services?
• A Management Consulting Process
• A Management Consulting Competency Framework
• Training, Skills, Attributes of Successful Consultants
• Problems Challenges, Questions from the Field
• Your Consulting Skills and Competencies Plan
3. What is a Consultant?
Verb
…from Latin: consultare "to discuss
Noun
A person who provides expert advice professionally
A consultant is an experienced individual that is trained to analyze and advise a
client in order to help the client make the best possible choices.
A person who provides expert advice professionally
A consultant is an experienced individual that is trained to analyze and advise a
client in order to help the client make the best possible choices.
A consultant is a person in a position to have some influence over an
individual, a group, or an organization, but who has no direct power to make
changes or implement programs.” Peter Block
Synonyms
adviser - counselor
4. What is Consulting?
• Applying knowledge, understanding,
method, and insight to provide clients
effective business solutions that
deliver tangible operational benefit
• Offering unique and/or innovative perspective that
enhances a client’s business capabilities and adds
measurable value to helping client achieve their
desired outcomes (mission)
• Applying knowledge, understanding,
method, and insight to provide clients
effective business solutions that
deliver tangible operational benefit
• Offering unique and/or innovative perspective that
enhances a client’s business capabilities and adds
measurable value to helping client achieve their
desired outcomes (mission)
5. What Do You Want to Understand About Consulting
and
About Being a Consultant?
Consulting
What Do You Want to Understand About Consulting
and
About Being a Consultant?
6. What Does It Take
To Become an Effective Consultant?
You don’t have to be the world’s foremost expert;
you simply need to know more than your client knows
Becoming a successful consultant takes more than just
hard work and determination -- It takes passion!
You don’t have to be the world’s foremost expert;
you simply need to know more than your client knows
Becoming a successful consultant takes more than just
hard work and determination -- It takes passion!
7. What Categories of Skills Do You Need to be
a Consultant?
• Technical Skills
– Your area of expertise, you need to have some
knowledge or expertise in a particular area
• Interpersonal Skills
– Consulting is all about dealing with people either as individuals or in groups whether
they be entry level employees or C-suite executives.
– put your ideas into a coherent string of words and sentences that other people can
understand.
– Be able to disagree in a reasonable and rational way
• Consulting Skills
– Engage – Engage - Engage
– Discover and Discuss
– Listen Understand, Recommend
– Decision and Implementation
– Continue or Close Out
• Technical Skills
– Your area of expertise, you need to have some
knowledge or expertise in a particular area
• Interpersonal Skills
– Consulting is all about dealing with people either as individuals or in groups whether
they be entry level employees or C-suite executives.
– put your ideas into a coherent string of words and sentences that other people can
understand.
– Be able to disagree in a reasonable and rational way
• Consulting Skills
– Engage – Engage - Engage
– Discover and Discuss
– Listen Understand, Recommend
– Decision and Implementation
– Continue or Close Out
8. • Be a good listener. Consultants never assume and don’t hesitate to ask questions
until they understand their clients’ needs fully.
• Be a team player. While personal goals are important, the customer’s goal must
come first.
• Be able to market. Consultants are often great at client work but miss out on
marketing. You need to be good at both to stay in business.
• Gain client trust. To uncover the real issues, you have to be able to develop a
strong relationship with your clients. Passion for their cause helps, but for integrity,
you also need to be a critical friend.
• Remember who’s the star. It’s tempting to think you’re clever when you solve a
seemingly intractable problem. But successful consultants need humility and must
remember that the customer is always the star of the story.
What Specific Skills Do You Need to be a
Consultant?
• Be a good listener. Consultants never assume and don’t hesitate to ask questions
until they understand their clients’ needs fully.
• Be a team player. While personal goals are important, the customer’s goal must
come first.
• Be able to market. Consultants are often great at client work but miss out on
marketing. You need to be good at both to stay in business.
• Gain client trust. To uncover the real issues, you have to be able to develop a
strong relationship with your clients. Passion for their cause helps, but for integrity,
you also need to be a critical friend.
• Remember who’s the star. It’s tempting to think you’re clever when you solve a
seemingly intractable problem. But successful consultants need humility and must
remember that the customer is always the star of the story.
9. • Have self-confidence and be as adept at delivering bad news as good. There’s nothing
worse than consultants who are not sure of themselves, especially when they’re being
asked about sensitive issues.
• Have a good understanding of the business and of themselves. A consultant
has theoretical and practical knowledge. It’s important to know what solutions have
worked in the past and to have ideas about how to improve them.
• Have transferable skills. Cookie-cutter approaches are weak. A great consultant is able
to apply learning across different situations to come up with innovative ideas. The result
should be practical new strategies that are credible—and that work.
• Have the ability to simplify and explain a problem. Not every customer cares about
regression analysis. A consultant needs tools to explain ideas simply, whether through a
diagram or a metaphor.
• Have more than one solution to a problem. Stuff happens and things change.
Successful consultants foresee multiple solutions. They are also ready to think on their
feet when challenged and to improvise.
What Specific Skills Do You Need to be a
Consultant?
• Have self-confidence and be as adept at delivering bad news as good. There’s nothing
worse than consultants who are not sure of themselves, especially when they’re being
asked about sensitive issues.
• Have a good understanding of the business and of themselves. A consultant
has theoretical and practical knowledge. It’s important to know what solutions have
worked in the past and to have ideas about how to improve them.
• Have transferable skills. Cookie-cutter approaches are weak. A great consultant is able
to apply learning across different situations to come up with innovative ideas. The result
should be practical new strategies that are credible—and that work.
• Have the ability to simplify and explain a problem. Not every customer cares about
regression analysis. A consultant needs tools to explain ideas simply, whether through a
diagram or a metaphor.
• Have more than one solution to a problem. Stuff happens and things change.
Successful consultants foresee multiple solutions. They are also ready to think on their
feet when challenged and to improvise.
10. What Are The Key Deliverables From
Successful Consultants?
• Business Development
• Business Continuity
• Highest Quality Solutions and Services
• Exceed Client Expectations
• Revenue Generation – Earn fees
• Develop New Intellectual Capital – New Knowledge
• Improved Personal Skills
• Improved Consulting Skills
• Business Development
• Business Continuity
• Highest Quality Solutions and Services
• Exceed Client Expectations
• Revenue Generation – Earn fees
• Develop New Intellectual Capital – New Knowledge
• Improved Personal Skills
• Improved Consulting Skills
12. A Management Consulting Process
Foundation for Success
Packaging is Important (in every facet)
Listen, Interpret, Test
Confidence + Humility Professional Growth
Self Reliance + Teamwork
Ingenuity + Initiative
Prepare + Focus
Business is Relationship-Based !!!
Source: unknown
13. General
Management Consulting Competency
Framework
• Personal Skills
– courtesy, manners, business protocols, dress for success…
• Business Development Skills
– understand client and needs, business model, operations,
strategic direction and outcomes…
• Vertical Expertise
– competency in the subject matter area(s) within which you
consult
• Horizontal Expertise
– some level of competency and certainly understanding of the
edge based practices/products/services your organzation
provides so you can recognize opportunities and discuss
possible solutions w/clients
• Personal Skills
– courtesy, manners, business protocols, dress for success…
• Business Development Skills
– understand client and needs, business model, operations,
strategic direction and outcomes…
• Vertical Expertise
– competency in the subject matter area(s) within which you
consult
• Horizontal Expertise
– some level of competency and certainly understanding of the
edge based practices/products/services your organzation
provides so you can recognize opportunities and discuss
possible solutions w/clients
14. Training, Skills, Attributes of
Successful Consultants
Personal skills would include:
• Self management and discipline – understanding how you operate and how you
view things; this is extremely critical so someone is aware of what they have and
what they need to work on
– Work ethic/approach to work
• Being able to communicate in written form and verbally
• Able to facilitate – skill to facilitate a client, a group, in a moment of conflict in a
project; this is about demonstrating facilitative behavior as opposed to being a
facilitator
• Working well individually and in teams – e.g., able to communicate in a group
when there are differences of opinion
• Creativity
• Flexibility
Align competencies with individual goals and personal and professional growth
Align with performance appraisals so we can sort consultants and know when people need help
Personal skills would include:
• Self management and discipline – understanding how you operate and how you
view things; this is extremely critical so someone is aware of what they have and
what they need to work on
– Work ethic/approach to work
• Being able to communicate in written form and verbally
• Able to facilitate – skill to facilitate a client, a group, in a moment of conflict in a
project; this is about demonstrating facilitative behavior as opposed to being a
facilitator
• Working well individually and in teams – e.g., able to communicate in a group
when there are differences of opinion
• Creativity
• Flexibility
Align competencies with individual goals and personal and professional growth
Align with performance appraisals so we can sort consultants and know when people need help
15. Training, Skills, Attributes of
Successful Consultants
Business development capabilities include:
• Understand our clients and the environments in which they
operate so you have context for all the personal skills
• Understand your organization business model and the
attributes of your ideal client
• Expertise in creating, cultivating, maintaining and in some
cases closing our client relationships
• CRM is extremely important.
Business development capabilities include:
• Understand our clients and the environments in which they
operate so you have context for all the personal skills
• Understand your organization business model and the
attributes of your ideal client
• Expertise in creating, cultivating, maintaining and in some
cases closing our client relationships
• CRM is extremely important.
16. Training, Skills, Attributes of
Successful Consultants
Vertical and Horizontal Expertise:
• The vertical and horizontal expertise includes understanding
what we sell, what we deliver, and what are the solutions and
the relationships between them.
• It’s linking our practice and solution capability to accounts.
• When you tie personal skills and business development
together in this context you get portfolio building
Vertical and Horizontal Expertise:
• The vertical and horizontal expertise includes understanding
what we sell, what we deliver, and what are the solutions and
the relationships between them.
• It’s linking our practice and solution capability to accounts.
• When you tie personal skills and business development
together in this context you get portfolio building