This document discusses peer observation processes at an English language program with over 600 students and 35 staff members. It provides background on the program and outlines research and collaboration done around peer observation models. It discusses the importance of training observers to provide constructive feedback and avoid back-patting. The document proposes a process for peer observations, including having cover teachers, limiting observations to one week, and using reflective statements and feedback forms. A sample timetable and forms are included. The benefits of peer observation for staff development are highlighted, such as gaining new ideas and reflecting on one's own teaching.