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Proprietary & Confidential ©2014 Artesian Solutions Limited 
Social Seller, Seven Habits, First Steps 
Dale Roberts 
VP Professional Services 
dale.roberts@artesiansolutions.com 
@decisionhacker
Business Imperative 
The prevailing theme for business 
growth for the next decade (Paul 
Greenberg) 
Number One Strategic Digital 
Priority for Senior Executive 
(McKinsey, 2013) 
Primary driver of growth 
(BlueWolf) 
No 1 Priority for the CEO (IBM)
Seven Habits 
Habit #1 Be Proactive. 
Habit #2 Build a Network 
Habit #3 Listen 
Habit #4 Become a Brand 
Habit #5 Practice 360o Networking 
Habit #6 Nurture your Network 
Habit #7 Be in Service to Your Customers
Habit #4 Become a Brand
Reasons Not To Build a Personal Brand 
1. I don’t have the time 
2. It is not important 
3. I don’t know how 
4. I don’t see the value 
5. I’m too old 
5
Everyone Should Have a Personal Brand 
Proprietary & Confidential ©2014 Artesian Solutions Limited 
6
7 People Trust People 
Proprietary & Confidential ©2014 Artesian Solutions Limited
9 So Perhaps A Little Closer
10 Perhaps A Little More Professional
11 Perhaps without the car … 
…Oh and err without the helmet
12 Perhaps Just Not 
(Yes, all genuine LinkedIn Pictures)
Top Photo Blunders 
1. With your four legged friend (Only If you are a veterinarian) 
2. A group shot (Save Where’s Wally for your Kids) 
3. A photo of your baby (we’re thrilled but it doesn’t belong on LI) 
4. An old photo (Really, you look distinguished) 
5. On the Beach (Match.com maybe, LI definitely not) 
6. Wedding Photo (So it’s taken by a pro - it doesn’t make it professional) 
7. Pixelated or Stretched (Save it for the funhouse mirrors) 
8. Too serious (Show some vital signs, not a wide eyed vacant sign) 
9. An avatar or caricature (Only if you really are a superhero or cartoon) 
10. Your product or company logo (People want to connect to YOU)
14 Top 10 Photo Blunders #1
Your Social Profile
The Perfect Summary Checklist 
1. Never leave it blank. It’s your elevator pitch 
2. Your value to your customers. Not your job title. 
3. Be bold, be brief, be gone. Keep it short 
4. Keep it professional 
5. But not dull 
6. Use a conversational tone 
7. Showcase yourself 
8. Convey energy and passion 
9. Use the right (key)words 
10. The worse place for typos
Profile Picture Twitter 
I don’t care 
I am a fake account 
I really don’t 
understand 
this Twitter 
thingy
18 Personal Branding Twitter Bio
119 9 Twitter Bio DNA 
VP Professional Services, Author 
What you do 
Hobbies, humour 
Personality 
What you will share 
Social Selling, Big Data, Gamification
Twitter Bio Generator 
Proprietary & Confidential ©2014 Artesian Solutions Limited 
20
21 Personal Branding Twitter
22 Personal Branding Twitter
23 Twitter Listener 
Follow 
• Regulators 
• Industry publications 
• Thought leaders 
• Market leading companies
Add Your Social Profiles to 
1. Email signature 
2. Business cards 
3. Cross link on other profiles 
4. Presentations 
1. Email signature 
2. Business cards 
3. Other public profiles
25 Personal Branding is More than a Profile and a Picture 
Those characteristics that make you unique 
and how you communicate that to the 
world. The objective of personal branding is 
professional success and is directly linked to 
the success of the company we serve 
– Dan Schawbel 
“
Reasons to Communicate
27 Engagement Channels 
Blogs and Other Content 
No identification (Reputation) 
Twitter 
Loose Connection (Prospecting) 
Linked In 
Identified Contacts (Nurturing) 
Email, Direct 
Active Contacts (Engaging) 
Artesian Social Gestures
Use Social Signals 
1. Build eminence and reputation 
2. Prospect 
3. Nurture 
4. Engage an active customer 
5. Stay top of mind when a campaign is long or delayed 
6. Use insights to drive next action instead of chasing
Brand Building in Artesian 
1. Be Trustworthy. Read the insight rather than blind share 
2. Be Human. Change default and template text 
3. Play the long game not quarter end panic. Use Artesian to 
build reputation, prospect, nurture as well as engage 
4. Give to get. Be generous in your sharing, use market 
insights. What do you know about your customers 
customers?
Thank You 
Dale Roberts 
W: artesiansolutions.com 
E: dale.roberts@artesiansolutions.com 
T: @decisionhacker 
L: http://uk.linkedin.com/in/dalesroberts/

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Artesian Connections 2014 Social Selling Brand building

  • 1. Proprietary & Confidential ©2014 Artesian Solutions Limited Social Seller, Seven Habits, First Steps Dale Roberts VP Professional Services dale.roberts@artesiansolutions.com @decisionhacker
  • 2. Business Imperative The prevailing theme for business growth for the next decade (Paul Greenberg) Number One Strategic Digital Priority for Senior Executive (McKinsey, 2013) Primary driver of growth (BlueWolf) No 1 Priority for the CEO (IBM)
  • 3. Seven Habits Habit #1 Be Proactive. Habit #2 Build a Network Habit #3 Listen Habit #4 Become a Brand Habit #5 Practice 360o Networking Habit #6 Nurture your Network Habit #7 Be in Service to Your Customers
  • 4. Habit #4 Become a Brand
  • 5. Reasons Not To Build a Personal Brand 1. I don’t have the time 2. It is not important 3. I don’t know how 4. I don’t see the value 5. I’m too old 5
  • 6. Everyone Should Have a Personal Brand Proprietary & Confidential ©2014 Artesian Solutions Limited 6
  • 7. 7 People Trust People Proprietary & Confidential ©2014 Artesian Solutions Limited
  • 8.
  • 9. 9 So Perhaps A Little Closer
  • 10. 10 Perhaps A Little More Professional
  • 11. 11 Perhaps without the car … …Oh and err without the helmet
  • 12. 12 Perhaps Just Not (Yes, all genuine LinkedIn Pictures)
  • 13. Top Photo Blunders 1. With your four legged friend (Only If you are a veterinarian) 2. A group shot (Save Where’s Wally for your Kids) 3. A photo of your baby (we’re thrilled but it doesn’t belong on LI) 4. An old photo (Really, you look distinguished) 5. On the Beach (Match.com maybe, LI definitely not) 6. Wedding Photo (So it’s taken by a pro - it doesn’t make it professional) 7. Pixelated or Stretched (Save it for the funhouse mirrors) 8. Too serious (Show some vital signs, not a wide eyed vacant sign) 9. An avatar or caricature (Only if you really are a superhero or cartoon) 10. Your product or company logo (People want to connect to YOU)
  • 14. 14 Top 10 Photo Blunders #1
  • 16. The Perfect Summary Checklist 1. Never leave it blank. It’s your elevator pitch 2. Your value to your customers. Not your job title. 3. Be bold, be brief, be gone. Keep it short 4. Keep it professional 5. But not dull 6. Use a conversational tone 7. Showcase yourself 8. Convey energy and passion 9. Use the right (key)words 10. The worse place for typos
  • 17. Profile Picture Twitter I don’t care I am a fake account I really don’t understand this Twitter thingy
  • 18. 18 Personal Branding Twitter Bio
  • 19. 119 9 Twitter Bio DNA VP Professional Services, Author What you do Hobbies, humour Personality What you will share Social Selling, Big Data, Gamification
  • 20. Twitter Bio Generator Proprietary & Confidential ©2014 Artesian Solutions Limited 20
  • 23. 23 Twitter Listener Follow • Regulators • Industry publications • Thought leaders • Market leading companies
  • 24. Add Your Social Profiles to 1. Email signature 2. Business cards 3. Cross link on other profiles 4. Presentations 1. Email signature 2. Business cards 3. Other public profiles
  • 25. 25 Personal Branding is More than a Profile and a Picture Those characteristics that make you unique and how you communicate that to the world. The objective of personal branding is professional success and is directly linked to the success of the company we serve – Dan Schawbel “
  • 27. 27 Engagement Channels Blogs and Other Content No identification (Reputation) Twitter Loose Connection (Prospecting) Linked In Identified Contacts (Nurturing) Email, Direct Active Contacts (Engaging) Artesian Social Gestures
  • 28. Use Social Signals 1. Build eminence and reputation 2. Prospect 3. Nurture 4. Engage an active customer 5. Stay top of mind when a campaign is long or delayed 6. Use insights to drive next action instead of chasing
  • 29. Brand Building in Artesian 1. Be Trustworthy. Read the insight rather than blind share 2. Be Human. Change default and template text 3. Play the long game not quarter end panic. Use Artesian to build reputation, prospect, nurture as well as engage 4. Give to get. Be generous in your sharing, use market insights. What do you know about your customers customers?
  • 30. Thank You Dale Roberts W: artesiansolutions.com E: dale.roberts@artesiansolutions.com T: @decisionhacker L: http://uk.linkedin.com/in/dalesroberts/

Editor's Notes

  1. The egg is the default Avatar for a new Twitter Account Leaving the default can be a signal that You don’t care It is a spam account You are not tech savvy enough to update it Profile Picture. Hubspot reports that Twitter profiles with a picture have 10 times more followers Euan Semple. Organisations don’t Tweet, People Do