2. WHAT IS A CONFLICT?
WHY CONFLICTS HAPPEN.
Conflicts occur for as long as there are people. And
the reason they are quite clear. All people are different,
their views, interests, aspirations. Conflict is an
opposition of needs, values and interests. A conflict is a
struggle between people. The struggle may be physical,
or between conflicting ideas.
3. EXAMPLE
The conflict occurred between two roommates.
They need to clean up one by one in the room, but one
of them did not want to clean up. The second girl did
not like it, and there was a conflict.
5. TIPS
You should understand
that other people also have
the right to be different with
you.
You must respect the
right of other people to have
ideas that differ from your
ideas.
You should compromise
You should listen other
people’s ideas.
6. BOOKS
«Психология зла. Практика
решения конфликтов»
Author : Igor Vagin
This book helps to prevent and
resolve conflicts.
«IT is easer to leave angry words
unspoken than to mend a heart those
words have broken.»
«When angry, count to ten before
you speak; when very angry, count to a
hundred.»
