This document discusses different approaches to conflict management: 1) Accommodating involves cooperating to a high degree, possibly at your own expense, to preserve future relations or when the other party has more expertise. 2) Avoiding means simply avoiding the issue, which can work for trivial issues or when you have no chance of winning but is not a good long-term strategy. 3) Collaborating involves partnering to find a "win-win" solution and break the "win-lose" paradigm, though it requires high trust and effort.